Logan Hutchinson, Product Manager in Chicago, United States
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Logan Hutchinson

Verified Expert  in Product Management

Product Manager

Chicago, United States

Toptal member since October 1, 2019

Bio

Logan has been in product management for 15+ years. He has held senior-level product management positions at some of the worlds largest companies like Siemens, Motorola, and Thomson Reuters as well as some of the hottest Silicon Valley-based startups. Throughout his career, he has overseen hundreds of product releases, taken dozens of new products to market, and played vital roles in products with triple-digit revenue growth.

Project Highlights

Product Management Consultant
Led effort to update Level 5 autonomous vehicle mapping systems using ML to predict the best routes for AV to follow and reduce manual takeover events by 50%.
Rewards Programs Strategic Advisor
Worked with senior management and the product team to build the first MVP of a rewards program for a major pharmacy chain. Helped define the MVP product and go-to-market strategy and developed metrics for tracking adoption/signups to the program.
Seed-stage Startup Advisory
Worked with a seed-stage startup to develop a venture capital deck aiming to raise $2.2M in seed money. Developed a strategic product plan and worked with internal teams to initiate both the build and go-to-market strategies. Groomed younger PdMs.

Expertise

  • Artificial Intelligence (AI)
  • Competitive Strategy
  • Mobile Apps
  • Product Management
  • Product Strategy
  • Roadmaps
  • Software as a Service (SaaS)
  • Strategy

Work Experience

Senior Director | Product Head

2019 - 2021
Socrates AI
  • Played a key role in the continuous build-out of the product management practice for a Series A startup.
  • Promoted to head of the NLP platform after a period as a contractor.
  • Landed Fortune 20 customers and translated their business needs into engineering requirements.
  • Provided and oversaw the overall vision and product strategy of the platform.
  • Developed a structured requirements process and integrated it into the SDLC to establish regular release cadence.
  • Managed a team of three product managers and one UX designer. Coached them on best practices and helped them gain skills that both benefit their careers and the company's mission.

Product Management Lead Instructor

2018 - 2019
Product School
  • Taught as a lead instructor multiple cohorts basic foundations of product management in a Chicago market.
  • Provided students with a structured way of thinking about PM and helped them achieve their professional goals and receive over three dozen five-star ratings.
  • Was selected to be among a group of instructors who performed corporate product management training.

Senior Product Manager

2018 - 2019
Siemens
  • Managed a global IoT analytics software platform and a line of smart thermostats valued at over $1 billion ARR.
  • Introduced SAFe Agile methodologies to a global software team of over 200 engineers and product managers.
  • Developed product strategies to help Siemens competitiveness in a smart thermostat market which had existing competitors like Google and Honeywell.
  • Developed loyalty and rewards programs for internal developers and reseller partners. Gained 60% adoption within one year of launch.
  • Managed a team of two junior product managers in different geographies. Coached them on best practices. Oversaw all of their work including annual performance, release deliverables, and product feature decisions.

Senior Product Manager, Mobile

2016 - 2018
Motorola Solutions
  • Oversaw and was responsible for a suite of eight mobile applications across iOS and Android. This included UX, roadmap, requirements, and launch.
  • Played a critical role in gaining adoption by FirstNet, the largest LTE network for US First Responders and by the United Kingdom Emergency Services Network.
  • Fulfilled all P&L responsibilities for the product suite.

Director, Product Strategy

2012 - 2016
MyTaskit
  • Conceptualized and delivered version one of the online service coordination platform.
  • Developed a product strategy which helped drive revenue to ~$3 million in just under two years.
  • Stayed consistent on the target execution of product strategy and roadmap.
  • Was twice awarded a prestigious CEO Achievement Award for the execution of the platform launch in April 2015 and persistence in January 2016.
  • Directly managed a team of six combining PMs, engineers, QAs, and UX designers with all of them directly reporting to me.

Senior Product Manager

2011 - 2014
Flexera Software
  • Managed the AdminStudio product suite ($60 million annual revenue) including roadmap development and execution, business planning and execution, competitive and market analysis, pricing/packaging, financial/unit analysis, storyboarding/PRD, product positioning, and thought leadership.
  • Grew the AdminStudio license revenue by $4 million annually with a combination of product strategies including new features, price increases, and bundling.
  • Oversaw all strategic partner relationships which accounted for $10 million in annual revenue.

Product Manager

2007 - 2010
Thomson Reuters
  • Oversaw and was responsible for all aspects of product management within the ScholarOne Manuscripts and ScholarOne Abstracts product lines. This included requirements analysis and development, roadmap development and execution, and launch planning.
  • Implemented the successful internationalization and localization (I18N, L10N) of S1 manuscripts which added $600,000 of additional revenue in year one.
  • Played a key role in increasing the user base by 150% through product strategies.

Product Manager

2004 - 2007
Karcher Group
  • Developed a new product category of digital video and image archiving for a small, established company.
  • Fulfilled all of my P&L responsibilities.
  • Created a product which achieved over $1.2 million in revenue in a year after launch.

Project History

Product Management Consultant

https://getcruise.com/

Led effort to update Level 5 autonomous vehicle mapping systems using ML to predict the best routes for AV to follow and reduce manual takeover events by 50%.

Cruise is building the world's most advanced self-driving vehicles to safely connect people with the places, things, and experiences they care about. As a leader of the mapping product team, I was responsible for the internal navigation systems that are the brains behind the vehicle.

Rewards Programs Strategic Advisor

Worked with senior management and the product team to build the first MVP of a rewards program for a major pharmacy chain. Helped define the MVP product and go-to-market strategy and developed metrics for tracking adoption/signups to the program.

I was one of the first product managers working on the contract. We built the program from scratch and gained 70% adoption from the beta group in year one. We incorporated feedback from the beta program into the core app.

Seed-stage Startup Advisory

Worked with a seed-stage startup to develop a venture capital deck aiming to raise $2.2M in seed money. Developed a strategic product plan and worked with internal teams to initiate both the build and go-to-market strategies. Groomed younger PdMs.

The product was in the cybersecurity and identity management market and was a direct competitor to companies like Okta and Sailpoint. I helped them create a strategic product plan and go-to-market plan after the technology was built. We crafted a monetization strategy and MVP test plans.

Socrates AI

Pioneered the first product practice at a Series A startup that was named one of Silicon Valley's hottest startups.

• Led the effort to establish the first product management practice at a Series A startup that was named one of Silicon Valley's hottest startups in 2017. The company has grown to be valued at over $75 million.
• Set up product management best practices across the company, including roadmap development, formal requirement gathering, analysis, and build-out
• Built companies first with a product planning group to review business needs and prioritize requirements to better sync with stakeholders.
• Developed formal go-to-market, MRD, and PRD templates.
• Coached younger PMs and engineers on best practices.

Education

1999 - 2004

Bachelor's Degree in Management Information Systems, Computer Science

Oklahoma State University - Stillwater, OK, USA

Certifications

NOVEMBER 2016 - PRESENT

SAFe Certified Product Manager

Scaled Agile, Inc.

JANUARY 2016 - PRESENT

Certified Scrum Master

Scrum Alliance

JUNE 2008 - PRESENT

Pragmatic Marketing Product Manager

Pragmatic Marketing

Skills

Tools

Trello, Rally, Windows Installer, IBM Rational, Google Analytics

Paradigms

Kanban, Waterfall Development, Agile Product Management

Industry Expertise

High-tech Startups

Platforms

Amazon Alexa

Other

Artificial Intelligence (AI), Software as a Service (SaaS), Product Management, Roadmaps, Requirements & Specifications, Product Requirements Documentation (PRD), Aha!, iOS, Scaled Agile Framework (SAFe), Mobile, Mobile Apps, Industrial Internet of Things (IIoT), Public Speaking, Software Development Lifecycle (SDLC), User Experience (UX), Competitive Intelligence, Competitive Strategy, Competitor Analysis & Profiling, Product Growth, Product Delivery, Product Design, Product Strategy, Product Roadmaps, Business to Business (B2B), Startups, Startup Consulting, Early-stage Startups, Startup Growth Strategy Development, Strategy, Management Consulting, Mentorship & Coaching, Go-to-market Strategy, Apps, Product Discovery, Discovery Workshops, Identity & Access Management (IAM), Loyalty Programs, Android, Windows, User Journeys, Platform as a Service (PaaS), APIs, REST APIs, Profit & Loss (P&L), Business to Consumer (B2C), Startup Funding, Machine Learning, Healthcare IT, Healthcare Product Manager, Electronic Medical Records (EMR), EMR, Marketing Automation, Live Chat, Okta, Cybersecurity, Single Sign-on (SSO), Chatbots, Chatbot Conversation Design, Natural Language Processing (NLP), HRIS, IT Service Management (ITSM), ITSM, Mechanical Engineering, Health IT, Product Strategy Consultant, Computer Science, Generative Pre-trained Transformers (GPT)

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