Matt Johnson

I taught myself Python, JavaScript, and related technologies/libraries including PostgreSQL, Django, Celery, Pandas, and D3.js. The system is hosted in an AWS EC2 instance running Ubuntu 16.04 with a codebase in a private BitBucket repository. I also led the product definition and software development utilizing Agile practices.

On this project, I worked with a client to define the requirements for integrating telephony features (PSTN calling, E911 support, location/presence) into their popular instant messaging application. I also coordinated the product development, vendor negotiations and development timelines/priorities with the client.

Here, I led the product management efforts to refine and launch a CDN based on modifications to open source and support within the IP network. The CDN supported video streaming, static content, and an integration with our live contribution network.

Here, I worked as the lead executive defining the company’s acquisition strategy and the successful acquisition of two companies. The acquisitions led to an increased presence internationally and the addition of new product lines. I also temporarily served as reporting manager for technical and sales teams post-acquisition and led efforts to integrate systems and people into the larger organization.

Here, I created detailed pro-forma financials including income statement, balance sheet, and cash flow statements and supporting formulas for headcount, capex, opex, and revenue projections. The business plan became a key guiding document enabling Series A fundraising and ongoing budgeting/planning.

This role was a temporary assignment to a technical cross-functional team tasked with running numerous sprints to achieve rapid improvement in product quality. I volunteered to chair the team documenting the product and providing operational guidelines for the company’s operations teams.

Here I worked closely with network and software architects, key vendors, strategic account management, and legal counsel to identify opportunities leveraging company’s patent base (stemming primarily from its telephony operations). I led the efforts to investigate a number of opportunities from technology licensing, contract manufacturing, and other forms of strategic enablement. The team’s efforts ultimately resulted in company aligning with and leading standards track initiatives within the VoIP industry becoming an early sponsor of developments supporting the session initiation protocol (SIP).

On this project, I led a team that built an interactive sales guide and sales training initiatives designed to build competence and product expertise within our sales and sales engineering community.

The documentation ranged from how to handle typical situations, when to recognize customer patterns and how to respond to the vital technical aspects of our products. I also formulated the training strategy to help members of the sales team build specializations and be recognized within the internal sales community for their unique knowledge. As specializations emerged, I ensured our product managers created and routinely engaged in team meetups to deliver vital information updates, provide support for complex customer engagements and receive feedback to incorporate into our product development sprints.

Here, I worked as the product manager with television networks and cable/satellite operators to define a meeting point service where live uncompressed HD programming could be encoded and transferred between networks. The service included live signal quality monitoring and real-time failover with 100% quality of service (QoS).