Milos Belcevic
Verified Expert in Product Management
Product Manager
Belgrade, Serbia
Toptal member since April 14, 2022
Milos is a highly accomplished product expert experienced in technical product management, driving the development and launch of innovative solutions for organizations ranging from an MIT startup to S&P 500 corporations across multiple industries, underpinned by two master’s degrees and ongoing PhD research in optimization and analytics. He is a published author, dedicated mentor, and recognized speaker at TEDx and 15+ product and agile conferences across five countries.
Project Highlights
Expertise
- Agile Product Management
- B2B Product Management
- Business to Consumer (B2C)
- Feature Planning
- Product Launch
- Product Research
- Product-market Fit
- Stakeholder Management
Work Experience
Product and Operations Lead
Feldspar
- Worked with the founder and CEO as the first employee, building up the team and setting up processes and overall operations across marketing and PR, broadcast, product, HR and recruitment, and R&D.
- Collaborated with external partners and agencies within R&D, marketing, production, and PR.
- Led strategy across multiple products and internal tools in both hardware and software.
International Speaker and Author
Self-employed
- Gained recognition on leading expert websites such as Scrum Alliance, Toptal blog, Product School, and Product Talk Academy.
- Worked as an innovation and tech journalist and wrote 20 interviews and features for the most significant business, leadership, and diplomacy magazine in Serbia and the region in English.
- Interviewed leaders from companies, including Google, IBM, Alibaba Group, City AI, Startup Alliance Korea, and Viber.
- Held a TEDx talk and conducted conference talks, workshops and facilitated open-space discussions internationally.
Product Manager
FVA Advisory PTE. LTD.
- Worked with the founder to translate their vision into two AI-powered solutions and scope out MVP for each.
- Documented detailed user workflows and managed UI/UX designers.
- Documented technical requirements, the team needs, and the tech stack to deliver two AI-powered solutions.
Business Analyst
MailHub Inc
- Collaborated on the intensive discovery phase with the founder.
- Scoped out and structured product backlog into multiple releases for three different applications.
- Worked on competitor analysis, market research, and opportunity mapping.
Technical Product Manager
Ultraspeed Digital Limited (Feldspar)
- Assisted the founder in brainstorming and conceptualizing innovative ideas for a sports technology product. Developed the initial framework and roadmap leading to a proof of concept.
- Collaborated with the founder to identify, select, and vet top-tier vendors in research and development.
- Managed collaboration with multiple vendors and freelancers and assisted in setting up and hiring the first in-house team.
Senior Product Manager
Clarivate Analytics
- Promoted to senior product manager in less than six months. Reorganized the planning cycles, product-related events, and artifacts. Set strategic KPIs and managed the backlog, internal body of knowledge, and stakeholder relationships.
- Supported relationships with more than 10 teams interacting with the API-based product, setting up collaboration processes and feedback loops, along with organizing, updating, and co-creating the knowledge base.
- Took part in organization-wide initiatives such as providing mentorship, knowledge sharing, and colleague resource groups.
Product Manager
SAMA - Family-Centric solutions startup by ex-LEGO founder
- Redefined and structured the main value proposition through workshops and tools like business model canvas and value stream mapping. Worked on different package options, revenue streams, and business model innovation.
- Defined and structured the main product hypotheses, connecting them with newly defined KPIs and metrics, and suggested experiments and ways of tracking to validate them.
- Worked with the team on storing and connecting relevant data by integrating various low-code/no-code tools, payment solutions, analytics tools, and more (Bubble.io, PostHog, Airtable, Notion, SendGrid, and Stripe).
Product Owner
Clarivate Analytics
- Worked as a product owner in charge of API and middleware powering shared capabilities across a portfolio of 10+ IP management software, handling millions of records used by Fortune 100 companies.
- Owned the product backlog, aligning the sprint-based incremental delivery with quarterly and yearly goals and collaborating closely with engineering, delivery, and business stakeholders.
- Introduced and led product-related agile events for a team of 20 members, such as sprint planning, review, backlog refinement, and alignments.
Product Manager—Product Discovery for VR-enabled Therapy Solution
Freelance
- Researched the best tech solutions and approaches to implement VR in remote and in-person patient treatments.
- Worked intensively with the founder to help with the ideation and validation of product vision and scope.
- Prepared an extensive product requirements document (PRD) with a solution description, user types and roles, user flow and UX, product and technology fit, high-level roadmap features breakdown, and suggested team requirements.
Product Manager—Payment Collection Feature
Graphium Health
- Conducted intensive work on the (pre-)payment collection feature to expand the current offering, implemented in over 350 facilities in the US, with over 250 unique integrations.
- Cooperated with and interviewed diverse stakeholders, such as anesthesia providers and medical experts, to gain feedback and shape and document the feature.
- Documented the feature fully, including value proposition, scoping, roadmap, user stories, the data model, basic mockups, and user flow.
Product Manager
CROWDBOTICS
- Led distributed, cross-functional agile teams of 4-8 members serving different B2B and B2C organizations. Managed app development clients from various industries, including two of the company's top five clients.
- Collaborated closely with new startup founders to scope out the MVP and prepare the complete product requirements document and high-objective roadmap with a quick turnover.
- Worked for established organizations on new product and feature initiatives, utilizing experimentation, rapid prototyping, and low- and no-code solutions to gain user feedback and launch fast.
Senior Product Owner
Freelance
- Managed multiple B2C web products and apps for support-related services in different industries like travel, legal, moving, and tech support.
- Explored new revenue streams and launched new services.
- Developed mockups, improved user flow, and revamped and re-designed new products and price models.
- Worked closely with the customer success department to improve the product offering and internal tools.
- Coached junior product owners and empowered them for the role.
Product Owner
MIT Startup Nanoramic® Laboratories
- Owned several modules for in-house ERP and worked with executive stakeholders for each area, including IPMS, HR, HSE, capacity planning, and accounting.
- Rehauled and refined the backlog to support the new mission and vision, closely working with the CEO.
- Led a distributed product development team of 15-20 people. Facilitated all major product-related meetings on a weekly and monthly basis.
COO
Opinodo ApS
- Set up the team and all major processes. Around 80% of my work focused on developing the Opinodo ecosystem and maximizing value around online surveys/market research B2B and B2C platforms we have been developing.
- Achieved five-time more growth in complete surveys per month. Three new market research partners integrated, and over ten countries launched with three times higher earnings per active user.
- Worked closely with co-founders to effectively manage the product vision, roadmap, and strategy for the whole organization. Found new revenue streams, expanded the existing ecosystem and drove product/market fit and business model innovation.
Product Marketing and BizDev Consultant
Freelance Clients
- Handled the product launch, product, and content marketing for B2C and C2C eCommerce startups, such as Letgo, the largest marketplace for used goods, Cuponation, the ruling coupon site in Europe, and Delticom, Europe's largest eCommerce for tires.
- Collaborated closely with internal and external cross-functional marketing teams.
- Led teams of five to ten members, depending on the project.
SEO Manager
MyTrendyPhone
- Assisted in ranking competitive pages on the top of Google for Norway and Denmark.
- Collaborated closely with the internal team, including development, design, copywriting, and external marketing agencies.
- Increased the conversion rate, decreased the bounce rate, and the overall performance of main pages.
Project History
In-house ERP for MIT Startup Nanoramic® Laboratories
https://www.nanoramic.com/Owned several modules for in-house ERP and worked with stakeholders for each area, including IPMS, HR, and accounting. Rehauled and refined the backlog to support the new vision, collaborating with the CEO. I also led a product team of 15-20 people.
The company received more than $12 million in grant funding and government awards from NASA, the Department of Energy, AFWERX (the innovation arm of the Department of Air Force), and more.
400k+ Users Edtech Platform Redesign and New Features Discovery
Led discovery sessions and planning for the overall platform redesign and new feature initiatives, including AI tutor. I also helped form and coach the cross-functional product team, set up and drove OKRs, and mentored the in-house product lead.
Campster's learning methodology is based on the research of one of the founders, an Oxford PhD. The startup received grants from several European and national funds for digital innovation, such as EBRD.
Ecosystem of Three Platforms for Market Research
Achieved a 5-times growth in completed surveys per month, integrated three new market research partners, launched the product in 10+ countries, and accomplished 3-times higher earnings per active user (survey respondent).
I worked on expanding the product offering and ecosystem: a B2B platform for market research agencies to manage and run their survey campaigns, a B2B platform for online publishers to recruit survey respondents, and a B2C platform for the respondents to register, take surveys, and earn rewards.
Payment-related Feature for a Healthtech SaaS
https://graphiumhealth.com/Led the research and planning for the new feature initiative.
At the time of my engagement, there was no billing and payment collection feature, and executive stakeholders decided to explore this opportunity.
I worked closely with founders, medical professionals, and tech leads to help prioritize and scope out the MVP and prepare all key elements for the initiative, such as user flow, data model, and basic UI/UX.
Product Discovery for a VR-based Mental Health Product
Prepared an extensive PRD with solution description, user types and roles, user flow and UX, product and technology fit, high-level roadmap, features breakdown, and suggested team requirements for MVP and long-term product goals.
Researched best solutions, highlighted tradeoffs and benefits of different approaches, and laid out the foundation for further product development.
API and MW Enabling Shared Capabilities Across 10+ Apps with Millions of Records
Oversaw API and MW powering shared capabilities across a portfolio of 10+ IP management software solutions, handling millions of records and being used by Fortune 100 companies.
Education
Progress Toward a PhD in Optimization and Analytics, Organizational Sciences
Faculty of Organizational Sciences – University of Belgrade - Belgrade, Serbia
Master's Degree in Engineering Management
Singidunum University - Belgrade, Serbia
Master's Degree in Marketing and Communication
Rome Business School - Rome, Italy
Certifications
Senior Product Manager Certification
Product School
Certified AI Product Manager
Udacity
Certified Data Product Manager
Udacity
Certified Kanban Professional
Kanban University
Certified Scrum Professional (CSP) – Product Owner
Scrum Alliance
Certified LeSS Practitioner
LeSS Company
Certified Scrum Master
Scrum Alliance
Certified E-business and Internet Marketing Manager
IT Academy Belgrade
Skills
Tools
Trello, Figma
Paradigms
Agile, Agile Product Management, Marketplace Platforms, B2C, B2B2C, Requirements Analysis, Iterative Development, Design Thinking, Business to Business to Consumer (B2B2C), Agile Project Management, Scrum, Kanban, Digital Marketing Best Practices, Scalable Application, Data Product Management, Low Code, Gamification
Platforms
ProductPlan, Digital Advertising Platforms, Enterprise Resource Planning (ERP), AWS IoT, Magento, Shopify
Industry Expertise
Healthcare, Marketplaces, Education Technology (Edtech), Financial Services, Target Markets (Parents), Sports
Other
Product Research, Business Models, Feature Analysis, Feature Planning, Product Management, Stakeholder Management, Product Ownership, MVP Design, Product Launch, Product-market Fit, Business Process Modeling, Product Roadmaps, Minimum Viable Product (MVP), Backlog Management, Product Owner, Software as a Service (SaaS), B2B Product Management, Business to Business (B2B), Process Flows, User Research, Technical Product Management, Startups, Business to Consumer (B2C), Project Planning, New Product Development, Product Discovery, New Product Business Cases, Feasibility Studies, SaaS, New Products & Services, Product Strategy Consultant, B2B, Product Requirements Documentation (PRD), Project Management, UX Wireframes, Product Planning, Wireframing, Roadmaps, Process Improvement, Agile Leadership, Feature Prioritization, Feature Roadmaps, Product Consultant, Early-stage Startups, Business Cases, Workflow, Health IT, Digital Health, User Requirements, System Requirements, Business Analysis, User Stories, Business Strategy, Value Proposition, Go-to-market Plans, Go-to-market Strategy, Competitor Analysis & Profiling, Strategy, Product Development, Conceptualization, Pitch Decks, Ideation, Feature Backlog Prioritization, Market Research & Analysis, Requirements, Prototyping, User Acceptance Testing (UAT), GAP Analysis, Product Strategy, Remote User Testing, User Feedback, Key Performance Indicators (KPIs), Sprint Planning, Critical Thinking, User Journeys, Subscriptions, Discovery, Discovery Workshops, Web Applications, Monetization, Planning, Artificial Intelligence Product Manager, ChatGPT, IT Product Management, Mentorship & Coaching, Product Operations, Consulting, Education, Educational Platform Design, Monetization Models, Business Proposals, Market Research, Investor Presentations, Competition Research, Customer Research, Digital Product Management, Vendor Management, Digital Transformation, Customer Journey, Customer Retention, User Conversion, Revenue Strategy, Mobile Apps, Pitch Presentations, Operational Efficiency Improvement, Backlog Grooming, ERP Implementation, Competitive Analysis, Competitive Intelligence, Market Strategy and Research Product Manager, Business Requirements, Stakeholder Engagement, Business Process Management (BPM), Platforms, Research, Web App Development, Documentation, Agile Delivery, Innovation Management, Product Marketing, Marketing, Public Relations (PR), Remote Team Leadership, Product Coach, Chief Operations Officer (COO), Data Product Manager, Business Development, Internet Marketing, eCommerce, Digital Marketing, B2B Partnerships, Project Rescue, User Experience (UX), UX Process, Mobile Applications, Healthcare IT, Product Design, User Interface (UI), Machine Learning, Fintech, Digital Payments, Lead Generation, Fintech Consultant, Finance, Web Design, Website Redesign, Digital Advertising, Project Budget Management, Artificial Intelligence (AI), Analytics, Mobile User Acquisition, Edtech Design, Mockups, Reporting, Dashboards, Lucidchart, Business Coaching, Growth Hacking, Scrum Master, Project Timelines, Technical Project Management, Graphical User Interface (GUI), Budgeting, Process Optimization, Training, Agency, Software Integration, Web & Mobile Applications, Project Review, REST APIs, Content Management, Personal Branding, CRM Systems, Payment Gateways, Workflow Automation & System Integration, Advisory, Social Media, Social Media APIs, API Integration, Integrated Sales & Operational Planning, Generative Artificial Intelligence (GenAI), AI Product Management, Vendor Selection, Manufacturing, Manufacturing Product Manager, Manufacturing Resource Planning (MRP), Process Automation, Healthtech, Estimations, Web Scraping, Technical Business Analysis, iOS, APIs, API Applications, AI Design, Technical Requirements, Software Development Lifecycle (SDLC), Project Scoping, Process Mapping, Coaching, CRM APIs, Data-driven Dashboards, Scalability, AI Consulting, Language Models, Data Security, Large Language Models (LLMs), Retrieval-augmented Generation (RAG), Cross-functional Team Leadership, P&L Management, Large-scale Scrum (LeSS), Product Portfolio Manager, SEO Content, Copywriting, Norwegian, Web Marketing, Translation, Technical Writing, Story Mapping, User Flows, Psychology, User Roles, UX Design, Aha!, Claims, Enterprise SaaS, Enterprise, Agile Product Delivery, Structured Facilitation, Music Production, User Surveys, Notion, Bubble, Monitoring, Iteration Management, Audience Targeting, Public Speaking, Internet of Things (IoT), Software Development, Data Science, Engineering, Mechanical Engineering, Supply Chain, Operations, Operations Management, Stripe, Statistics, Optimization, Organizational Strategy, Sales Forecasting, Cost Estimation, SQL, SaaS Product Management, SaaS Strategy, Healthcare Software, Software Deployment, Chatbots
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