Ryan D. Hatch
Product Manager
Location
Green Bay, WI, United States
Toptal Member Since
July 26, 2019
Ryan is a product leader and previous SaaS co-founder with ten years of B2B and B2C product experience, growing new products with a blend of GTM strategy, rapid prototyping, customer insights, and data analytics. He firmly believes in the power of autonomous teams, customer empathy, funnel metrics, and continuous experimentation. Ryan leads products from the innovation stage and encourages teams to design and grow products that customers love.
Ryan is available for hire
Hire RyanProject Highlights
Successful Exit – Venture-Backed SaaS Co-Founder
Co-founded a venture-backed B2B SaaS startup from zero through growth stage with a successful exit.
Lead JTBD Product Management
Designed a new B2C digital bank—resulting in a multimillion-dollar investment from the CEO.
Ditto – New Product Launch and Growth
Designed and launched a new B2C subscription company with high iteration cycles to achieve tight market targeting.
Expertise
Growth StrategyJobs to be Done (JTBD)New ProductsObjectives & Key Results (OKRs)Product StrategyRapid PrototypingSaaSUser Experience (UX)Education
Bachelor's Degree
Michigan Technological University
Select Certifications
Opportunity Trees
Product Talk
Rapid Experimentation
Product Talk
Machine Learning
Stanford Online
Work Experience
2016 - PRESENT
Product Strategy Consultant
Hatch Ventures
- Helped VC-backed startups and enterprise launch and grow products and focused on developing SaaS and tech-enabled businesses.
- Consulted on B2B and B2C customer acquisition and product strategy.
- Set TAM and target market segments for B2B products.
- Collaborated with the leading lean startup innovation consultancy, Moves the Needle.
- Achieved a 33% improvement in business profitability and developed a product at a startup funded by a $250 million service business.
- Won multiple innovation awards and workshops at Enterprise Innovation.
- Served as a product coach to innovation teams working across a $9 billion customer base.
- Implemented rapid experimentation and identified customer behavior changes.
- Coached teams on how to manage using AARRR funnels and focused on OKRs and leading indicators of growth.
2020 - 2022
Head of Product Strategy
Headway
- Managed and consulted for venture-backed startups, covering Series A, B, and C.
- Recruited and managed a team of 5 product strategists for venture-backed startups.
- Developed and defined a process to launch new ventures from zero to traction.
- Led the launch of a new B2C SaaS startup and the second product for a healthcare startup funded during Series C.
- Hired by a Series C fintech startup to define the second product's feature sets.
- Created a ready-to-scale video series for Series S startups and a B2B growth framework.
2015 - 2016
Head of Product
Pulse Platform at CCI Systems
- Led the product innovation for a $250 million company.
- Created a $50 million revenue opportunity and presented it to the CEO and CTO.
- Conceptualized and validated new product market offerings.
- Sold $50,000 in preorder contracts for new product concepts before product investments were made.
- Encouraged and fostered the team's creativity and empowered teams by being outcome-based.
- Implemented OKRs with fast feedback to facilitate the team's progress.
- Collaborated with the sales teams to understand the distribution.
- Transitioned the team from features to customer success outcomes.
2012 - 2016
Co-founder | Product Manager
Dynamis Software Corporation
- Started, grew, and successfully sold the business to Strategic Buyer.
- Raised $4 million in venture capital.
- Managed the growth stage, Mixpanel, marketing automation, outbound SDRs, HubSpot, and Salesforce CRM.
- Built a sales funnel, implemented A/B testing, and increased conversion rates.
- Achieved a product-market fit.
- Designed a product with the CTO, UX team, and development team.
- Leveraged Outreach.io to increase SDR performance.
- Sized the market with ideal customer profiles; also created prospect rankings with the sales team.
- Performed customer discovery, interviews, onsite visits with clients, and more.
- Managed using LTV:CAC Ratios (by David Skok).
2013 - 2014
Agile Product Coach
Resultech
- Coached agile product teams.
- Created the continuous delivery strategy.
- Designed the deployment pipelines and stages.
- Automated the regression suites and deployments.
- Handled the digital transformation.
Project History
Successful Exit – Venture-Backed SaaS Co-Founder
https://www.appliedsystems.comCo-founded a venture-backed B2B SaaS startup from zero through growth stage with a successful exit.
I co-founded a successful B2B SaaS company. We raised venture capital, and I was mentored directly by a CEO and CTO pair that had recently exited. I led the product team from zero to growth and ran funnel metrics, unit economics, the growth model, and revenue projections. I also led the outbound SDR team, market sizing, customer insights, and feature designs.
Our software was used by the top insurance brokerage firms in the USA. We were acquired by Applied Systems, the global market leader, and had a successful exit.
Our software was used by the top insurance brokerage firms in the USA. We were acquired by Applied Systems, the global market leader, and had a successful exit.
Fortune 500 Corporate Innovation
Generated a $300 million revenue opportunity and coached the top 2 of 30 innovation teams; named as the #1 case study.
I coached full-time innovation teams within a world-class lean innovation environment. I oversaw problem validation, metered funding, and rapid experimentation along with solution prototyping and validation.
Lead JTBD Product Management
https://11fs.comDesigned a new B2C digital bank—resulting in a multimillion-dollar investment from the CEO.
I was recruited by the number-one fintech innovation firm to take on this project. As an expert in jobs to be done and product strategy, I designed a disruptive new digital bank with zero retail locations.
I combined qualitative customer interviews, quantitative market data, competitive positioning, and a new business model. I then created the product strategy and pitch deck for the CEO who funded the new product and is currently building the bank that we've designed in London.
I combined qualitative customer interviews, quantitative market data, competitive positioning, and a new business model. I then created the product strategy and pitch deck for the CEO who funded the new product and is currently building the bank that we've designed in London.
New Product Consulting
Designed a next-generation business for a legacy print company; a new B2B2C digital eCommerce and sales enablement platform.
I selected the target market. I also oversaw the product strategy, business model, financial projections, and eCommerce platform selection.
D2C Series A Wellness Startup
https://www.genopalate.com/Advised the CEO on getting a strong product-market fit and increasing the customer lifetime value.
I worked on various project aspects, including growth bottlenecks, OKRs for teams, specific product changes, QualDeEPC customer insights, and quant data analytics.
The company is currently raising Series B funds.
The company is currently raising Series B funds.
Ditto – New Product Launch and Growth
http://headway.ioDesigned and launched a new B2C subscription company with high iteration cycles to achieve tight market targeting.
Ditto's company's goal is to help couples grow closer together. To achieve this, we leveraged platforms, including Webflow, Intercom, Segment, and UXCam.
I collaborated on the new product launch, designing a smooth onboarding experience guided by product-led growth, and worked on funnel metrics, campaign attribution, and customer data platform for personalization. The session recordings on mobile devices allowed us to quickly see where users were getting stuck.
I collaborated on the new product launch, designing a smooth onboarding experience guided by product-led growth, and worked on funnel metrics, campaign attribution, and customer data platform for personalization. The session recordings on mobile devices allowed us to quickly see where users were getting stuck.
Education
1999 - 2001
Bachelor's Degree in Computer Science
Michigan Technological University - Houghton, MI, USA
Certifications
SEPTEMBER 2020 - PRESENT
Opportunity Trees
Product Talk
SEPTEMBER 2017 - PRESENT
Rapid Experimentation
Product Talk
MARCH 2016 - PRESENT
Machine Learning
Stanford Online
JANUARY 2015 - PRESENT
Mapping the Challenge
Product Talk