Stephen Mordue
Verified Expert in Product Management
Product Manager
San Francisco, CA, United States
Toptal member since November 6, 2019
Stephen is an AI-native chief of product. He is fast becoming an expert at AI tools. He also develops software, analyzes data, and builds and manufactures hardware. With more than 15 years of experience in medical devices, B2C/B2B web/mobile apps, and the consumer electronics industry, he's worked with startups and Fortune 15 companies. Stephen can do everything—from building the first prototype of a product to growing revenue in existing multimillion-dollar product lines.
Project Highlights
Expertise
- Artificial Intelligence (AI)
- Data Science
- Hardware
- Healthcare
- Medical Devices
- Python 3
- Software as a Service (SaaS)
- Technical Product Management
Work Experience
VP of Product, CTO
Adherium
- Created a new clinical studies product line with 10x more revenue.
- Added AI tools to save time and costs: internal CustomGPTs for answering questions on large sets of documents, as well as Claude and Replit for the rapid creation of clickable coded prototypes.
- Passed two audits. Revamped the quality system for software as a medical device. Signed new partners and customers. Led API and SDK integrations.
Technical Product Manager
Verlocal.com
- Planned sprints, designed and coded some features, ran meetings, and tracked bugs for a software team from San Francisco, Ukraine, and India for development on MEAN stack (MariaDB MySQL, Express, Angular, Node) and Amazon AWS.
- Developed business model for distribution and inventory partners, helped closed partnership deals, created metrics and internal admin reports based on sales and other tracking data: Facebook pixel, Google Analytics.
- Led the design, development and successful deployment of an external API (application programming interface) for partners for a new business model that led to significant revenue generation (25% increase) in its first quarter of use.
- Coded features, fixed bugs in javascript on MEAN stack with AWS that were deployed to production.
- Led the implementation of an overhaul of the design of the entire site using SketchApp, Balsamiq, InVision, Figma, Zeplin, and bootstrap libraries that brought the design forward into the future.
- Led the development and deployment of various technical features such as Elasticsearch (ELK stack), infinite scroll, site load performance improvements of 80% on desktop and mobile, language translations, and more.
Vice President of Product
Kenzen
- Created business and customer value, market segments models used to prioritize sales and feature development.
- Created product definition for features and UX/UI, engineering constraints budgets calculators, product backlog, and customer feedback collection to streamline engineering development.
- Articulated a startup culture of excellence focused on schedules, company structure and processes, data analysis, execution checklists, reports, best practices in engineering: teamwork, Jira, standing meetings, Salesforce, and DealFlow trackers.
- Directed sold to Oil and Gas Fortune 15 customer sites with complex 12 committee and 6-month sales cycles on an enterprise solution for heat injury with the multiphase rollout and multiple upsell opportunities.
- Led decision making and prioritization for all engineering decisions with software (firmware, mobile, web, machine learning), mechanical engineering (attachment, waterproofing, tooling), electrical engineering (sensor accuracy, power budgets), and microfluidics (chemistries, manufacturing).
Product Manager
Instabeat
- Managed the development of a machine learning motion analysis neural net for swimming event prediction on Google Cloud using Lasagna, Theano, Python, TensorFlow. Designed system using datastore, cloud storage, NoSQL Realm, Swift, PyCharm, GitKracken, GitLab, Gitflow, review board, BLE, iOS Pods, SketchApp, and scripting in Python.
- Took product through 2 redesign cycles included complicated fit to the side of the human head, optics light-piping design and waterproofing to IP67.
- Managed a distributed team of consultants, interns, FTEs, supply chain and manufacturing spread across the globe: San Francisco Bay Area, Lebanon, Ukraine, China, Belarus, Colorado, Texas, and Mexico.
- Worked miracles in a shoe-string budget with same-day circuit board prototyping with TempoAutomation and same-day 3D printing with Fictiv.
- Trained and mentored interns with less than 1 year of experience in engineering best practices, startup company best practices.
Product and Quality Engineer
AliveCor
- Created documents necessary for multiple successful FDA 510k submissions. Including quality system creation, set up, and training.
- Created prototype ECG devices and seismocardiogram devices using new custom sensors, software, 3D printed form factors, and materials.
- Traveled to China to correct assembly line problems.
- Added to direct sales and marketing of devices around the world including at trade shows.
- Led all essential phase 2 regulatory testing of hardware and software components necessary for FDA approval and subsequent sales.
Software Test Engineer
Stryker Endoscopy
- Led software testing for multiple FDA approved Class 2 medical surgical devices.
- Spent time learning about other parts of Stryker's business excellence: operations, sales, manufacturing.
- Completed intensive FDA led software for medical device training and then translated that knowledge into software development procedures harmonized and used across all Stryker divisions worldwide.
- Found and helped fix multiple critical bugs in software during intensive testing of video formats, firmware code, UI, communications protocols.
- Negotiated with suppliers and contractors for product development and testing.
Lead Project Engineer
Micronics
- Created system integration of microfluidics chips and sensors that were used on the International Space Station.
- Created hundreds of designs for CLIA-waived disposable blood testing cards to be used with a portable disease diagnosis device.
- Co-authored multiple patented discoveries.
- Handled the full product development lifecycle from the customer-first meeting, design, manufacturing, delivery, and troubleshooting.
- Helped team effort to create and implement a quality system as well as ISO 9001 certification for a cleanroom manufacturing facility.
Project History
Machine Learning to Detect Swimming Stroke Styles
Detected swimming stroke styles >90% accuracy.
Led team to train a machine learning network using TensorFlow, Lasagne, Theano, and annotated datasets to detect swim stroke styles > 90% accuracy.
Internationalization and Translation
Led the team using Amazon Translate to translate site strings and content into 10+ East Asian and European languages.
Designed admin tools.
Led team in sprints, bug fixes, and AWS permissions errors.
Set up the automatic translation for API Partner content strings opening a new business model for the company.
Elasticsearch with ELK Stack
Implementation of: search box, location box, multiple filters, and rank algorithms for different search scenarios.
Led design effort, sprints and features, testing, launch, and adjustments to algorithms. Elastic Search with ELK stack and Kibana running with search algorithms. Improvements in search times, the accuracy of results, and the addition of categories to search.
Oil and Gas Worker Safety - Prevent Heat Injuries
Closed sale of a prototype system that helped oil and gas workers avoid the most common injury: heatstroke and dehydration.
Approval through 12 committees.
30 units put into the field for testing.
Led team in the development of UI/UX for mobile and web apps.
Collected data and led adjustments to algorithms for thresholds for dehydration and heatstroke.
Education
Bachelor's Degree in Mechanical Engineering, Mechatronics, Mathematics, Chemistry, and Nanotechnology
University of Washington - Seattle, WA, USA
Certifications
Data Science
Bloom Institute of Technology
Skills
Tools
Jira, Trello, Slack, Google Workspace, GitHub, Figma, Strategyzer, Visio, Asana, Zapier, Canva, Confluence, Postman, System Center Configuration Manager (SCCM), Autodesk CAD/CAM, MySQL Workbench, Atom, Sublime Text 3, Git, GitHub Pages, Google Analytics, ETL, HubSpot, n8n, Vim Text Editor, Zeplin, Balsamiq Mockups, InVision, WebStorm, PyCharm, ITerm, Terminal, SOLIDWORKS, AutoCAD, NPM, AWS IAM, AWS Command Line Interface (CLI), Zoom, Sketch, HP Quality Center (QC), Flask, Claude
Paradigms
Agile, Scrum, Agile Product Management, Agile Project Management, Iterative Development, Conversion Rate Optimization (CRO), Iterative Design, Model View Presenter (MVP), B2C, Gamification, Requirements Analysis, Rapid Prototyping, Continuous Delivery (CD), Team Development, Mobile App Design, Design Thinking, Low Code, Data Product Management, HL7 FHIR Standard, Testing, Quantitative Research, API Architecture, Business to Business to Consumer (B2B2C), Augmented Reality (AR)
Platforms
MacOS, Shopify, YouTube, Enterprise Resource Planning (ERP), SharePoint, Microsoft Dynamics 365, SharePoint 365, Docker, Microsoft Power Automate
Industry Expertise
Healthcare, Consumer Products, Logistics, Marketplaces, Insurance, Health Insurance, Sports, Pharmaceuticals, Telecommunications, Industrials, Education Technology (Edtech), Financial Services, Asset Management, Real Estate, Life Insurance, Digital Banking, Telecom Equipment & Solutions, Construction
Other
Software as a Service (SaaS), Medical Devices, Lean Manufacturing, iOS, Business Models, Windows, Consumer Electronics, B2B, Business to Consumer (B2C), Roadmaps, Technical Requirements, User Stories, User Acceptance Testing (UAT), Project Scoping, Use Cases, Subscriptions, Business Analysis, Technical Business Analysis, Sprint Retrospectives, Sprint Planning, Product Management, Technical Product Management, Product Strategy, Feature Backlog Prioritization, Product Roadmaps, Microsoft Excel, eCommerce, Growth Strategy, Product Launch, Hardware, Startups, Technical Leadership, Direct to Consumer (D2C), Growth, User Experience (UX), Technical Project Management, Web Development, Backlog Management, Reports, Strategy, Market Research, Product Design, User Interface (UI), Data Analysis, Innovation, Manufacturing, Client Relations, Stakeholder Management, Project Management, Project Planning, Feature Planning, Wireframe to Product, Development, SaaS, SaaS Product Management, User Interviews, User Feedback, User Needs, Technical Writing, User Requirements, Documentation, Business Strategy, Go-to-market (GTM) Strategies, User Research, Value Proposition, Go-to-market Plans, Product Marketing, Competitor Analysis & Profiling, Web Applications, Revenue Strategy, Monetization, Feature Prioritization, Minimum Viable Product (MVP), Market Research & Analysis, Scope Management, Project Timelines, Requirements, Cost Analysis, Customer Research, Marketing, Cross-functional Team Leadership, Customer Insights, Stakeholder Engagement, Continuous Discovery, Continuous Improvement, Experimental Research, Project Delivery, Business Development, Europe, Sales, Cost Estimation, Data Research, Databases, API Integration, APIs, Vendor Selection, Literature Review, Science, Quality Assurance (QA), QA Leadership, Test Management, New Product Development, Product Development, Feature Roadmaps, Feature Analysis, Business Planning, Consulting, Brainstorming, Workshops, Product Coach, UX Design, Mobile, Apps, Brand Strategy, A/B Testing, Lean Product Management, Mobile Apps, Subscription Processing, Social Media Apps, Digital Marketing Strategy, B2C Marketing, Portfolio Management, Senior Executive Management, Product Requirements Documentation (PRD), Internet of Things (IoT), Cloud Services, Project Scheduling, Search Engine Optimization (SEO), Seos, Organic SEO, Product Growth, SEO Tools, Growth Marketing Product Manager, Web Product Management, Focus Groups, Community Management, Social Networks, App Growth, Product Owner, Agile Leadership, Detail-oriented, Productivity, Design Documentation, Technical Documentation, Writing & Editing, Salesforce, Data, Shopify API, B2B Product Management, Revenue Management, Audience Targeting, Website Redesign, Retail & Wholesale, Websites, eCommerce Design, Referrals, Data Analytics, Growth Hacking, User Journeys, Web UX, Web UI, Early-stage Startups, Marketing Technology (MarTech), Data-driven Dashboards, Funnel Analysis, Marketing Programs, Recruiting, Dashboards, Key Performance Indicators (KPIs), Data Visualization, Artificial Intelligence (AI), Machine Learning, Natural Language Processing (NLP), Data Science, Customer Discovery, Market Strategy and Research Product Manager, Competition Research, New Products, Project Coordination, Vendor Management, WordPress, Conceptualization, UX Specifications, Ideation, Budgeting, Specs, Lean Experiments, QA Testing, Python, Digital Product Management, Monetization Models, Pitch Decks, Supply Chain Management (SCM), ChatGPT, Chatbot Conversation Design, Chatbots, Estimation & Planning, Feasibility Studies, Large Language Models (LLMs), MVP Design, Mockups, Competitive Analysis, Marketing Strategy, Product Ownership, Business to Business (B2B), Healthcare Software, Electronic Medical Records (EMR), Healthcare IT, Leadership, Onboarding, Product Sales, Product Positioning, Social Media Platforms, Software Development, CTO, Voice of the Customer (VoC), Web App Development, App Development, Image Processing, Responsibility Assignment Matrix (RAM), Business Processes, Advisory, Cross-functional Collaboration, Mobile User Acquisition, User Engagement, User Retention, Discovery, Robotic Process Automation (RPA), API Design, API Documentation, API Platforms, Communication, Business, Data-driven Decision-making, Enterprise, Team Leadership, Platform as a Service (PaaS), Pricing Strategy, Cloud, Process Mapping, Miro, Requirements & Specifications, Medical Equipment, Chief Product Officer (CPO), Product Vision, Best Practices, Scope of Work (SOW), Payment APIs, Android, Payment Gateways, Stripe Payments, VoIP, E-learning, Mechanical Engineering, Stakeholder Interviews, Learning Management Systems (LMS), Functional Requirements, Data Auditing, Clinical Trial Management System (CTMS), Customer Relationship Management (CRM), Conversational AI, Medical Applications, Project Management & Work Tracking Tools, Patient Services, Team Mentoring, Mentorship & Coaching, Team Management, Motivation, Data Products, B2B Marketing, SaaS Product Marketing, Automation Tools, Automation, Agile Program Management, Program Management, Content Management Systems (CMS), Pitch Deck Consultant, Retail Strategy, CSS, AI Agents, AI Chatbots, Low-code Development, No-code Development, Pricing Models, Product Pricing, Fractional CTO, Business Process Optimization, Workflow Automation & System Integration, Business Consulting, Business Process Management (BPM), Business Requirements, Healthcare & Insurance, Insurance Broking, User Workflows, Estimations, Web & Mobile Applications, Videos, Hardware Development, Online Payments, Travel, Booking Systems, Booking Apps, Education, Online Course Design, Data Cleansing, AI Consulting, Compliance, Complex Problem Solving, Web Scraping, Profit Optimization, Product Delivery, Smartsheet, Financial Management, Interviewing, Technology Strategy & Architecture, Warehouse Management, Content Creation, Buffer, Instagram, Klaviyo, TikTok, Life Science, Advertising Technology (Adtech), Digital Transformation, Mobile Payments, Voice Recognition, Customer Data Platform (CDP), Data Management, Tealium, Data Mapping, Fast Healthcare Interoperability Resources (FHIR), Workflow Tools, Discovery Workshops, Formstack, Accounting, Customer Data, Identity & Access Management (IAM), NoSQL, Solution Architecture, IT Security, Security, Web Security, Website Management, Workflow Optimization, Generative Artificial Intelligence (GenAI), Kubernetes, PyTorch, Retrieval-augmented Generation (RAG), TensorFlow, AI Product Management, Coaching, Operational Efficiency Improvement, Training & Training Content Development, User Experience Design, Data Governance, Legal, Process Flows, QA Process, Workflow, Workshop Facilitation, Product Consultant, Product Research, UX Documentation, Agile Product Delivery, Client Delivery Management, Product Strategy Consultant, Visual Studio Code (VS Code), Research, AI Integration, Geolocation, Transactions, Membership Sites, TripAdvisor API, CI/CD Pipelines, Software Development Lifecycle (SDLC), Business Proposals, Financial Reporting, Industrial & Manufacturing, Medical Software, SAP Webi Reports, API Development, Decision Cloud Product Management, SaaS Design, UX Research, Build Configurations, Business Process Improvement (BPI), Configuration Management, Integration, System Requirements, Business Transformation, Organizational Change Management (OCM), Consumer Packaged Goods (CPG), Salesforce Service Cloud, Call Centers, Salesforce Sales Cloud, Agile Coaching, General Data Protection Regulation (GDPR), Data Quality, Data Security, SharePoint Online, ERP Implementation, Financial Systems, Process Design, Finance Reports, Process Documentation, Azure, Microsoft 365, Microsoft Power Apps, Microsoft Power Platform, Government, Quality Management Systems (QMS), Regulatory Compliance, AssurX, EHS, Intelex, MasterControl, TrackWise, Customer Experience, Customer Service, Interactive Voice Response (IVR), User Journey Maps, IT Strategy, Industrial Design, Cloud Deployment, 3D CAD, Data Management Platforms, System Architecture, Platform Design, Product Thinking, System Design, MySQL, Node.js, Express.js, JavaScript, Linux, Python 3, Business Intelligence (BI), Google Tag Manager, Web Analytics, HTML, SQL, Website Traffic, Market Entry, Finance, Growth Marketing, Digital Marketing, Online Shops, CX Strategy, Organic Social Media, Social Media, Mobile App Development, Mobile Applications, Data Architecture, Data Engineering, Management Consulting, Design, Analytics, Data Warehousing, Product Analytics, Reporting, Data Reporting, Control Systems, Industrial IT, UX Wireframes, Wireframing, Partnerships, Statistical Data Analysis, Fintech Consultant, Fintech, Online Banking, Marketing Mix, Gaming, Human Resource Management Systems (HRMS), UI Design, Electric Vehicles, Amplitude, React, Generative Pre-trained Transformers (GPT), Gift Cards & Certificates, Newswire services, OpenAI, Customer Success, Electrical Engineering, Underwriting, Edtech Design, Human Resources (HR), Notion, Payment Processing, Unity, HRIS, Bots, Legal Technology (Legaltech), Video Livestreaming, Articulate 360, Articulate Storyline, SAP, Property Insurance, Wealth Management, Accounting Software, Consumer Lending, Loans & Lending, Unreal Engine, MariaDB, AngularJS, Facebook, Codeanywhere, Internationalization, Elasticsearch, Puppeteer, Amazon S3 (AWS S3), Amazon EC2, Redis, Customer Journey, Digital Advertising, Digital Campaigns, Business Design, Pinterest Marketing, Snowflake, Google Cloud, Cybersecurity, Fundraising, Startup Funding, Appointment Setting, Virtual Reality (VR), Gaming Platforms, Big Data, Datasets, Neural Networks, Scikit-learn, Pandas, NumPy, Microsoft Copilot, Visual Studio, HTML5, CSS4, MongoDB, PostgreSQL, Unity3D, GRC, HVAC, AI Native, Cursor AI, Grok, Gemini, Microsoft Teams
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