Vincent Lam

Vincent Lam

Vancouver, BC, Canada
Member since October 10, 2018
Vincent is a CTO/product leader with an MBA and 20 years of experience delivering world-class software. Specialized in product strategy and development management with SMB and enterprises, he as previously led large-scale projects at Google, Dassault Systems, Nortel, and Elastic Path. He later became an entrepreneur and built award-winning SaaS start-ups to bring the best of AR/VR, AI/ML and GIS technologies into the conventional industries.
Vincent is now available for hire
Project Highlights
Expertise
  • Agile Product Management
  • Augmented Reality (AR)
  • GIS
  • Leadership
  • Product Strategy
  • Software as a Service (SaaS)
  • Startups
  • Technology Strategy & Architecture
Education
Employment
  • Co-founder and CTO
    2019 - PRESENT
    EstPal
    • Managed product backlog and liaised with sales and marketing to prioritize features.
    • Built a cross-functional team of 10 and managed day to day development operations.
    • Selected technology and tool stacks and provided technical guidance to developers.
  • Technical Founder
    2018 - PRESENT
    Loqus.io
    • Built a geospatial augmented reality platform, Loqus, to visualize and interact with virtual objects in real-world locations.
    • Developed the web and mobile prototypes along with a team of contractors using Agile, with technologies including Unity, AngularJS, Node.js, ARCore, ARKit, Java, C#, PostgreSQL, Mapbox, Google Maps, OpenLayers, and AWS.
    • Performed market analysis using primary and secondary research methodologies to build an evolving product roadmap.
    • Raised funding from equity and non-dilutive government programs.
  • Co-founder and CEO
    2014 - 2017
    Arkit.io
    • Built and exited a SaaS-based company that improves the efficiency of project management for Oil and Gas from $0 to $5 million in three years.
    • Managed an Agile team of 15 to develop the evolving GIS product using tools including Jira, Slack, AWS, SVN, and Jenkins.
    • Planned and released product enhancements and new features for customers every three months.
    • Achieved 100% revenue growth YoY for three years by deploying multiple marketing strategies including inbound, outbound, and account-based marketing.
    • Maintained excellent NPS scores with customers which resulted in sales referrals.
    • Raised over $1.5 million of funding via angels, IRAP, SRED, and other non-dilutive sources.
  • Product Portfolio Manager
    2012 - 2014
    Dassault Systèmes
    • Managed a product portfolio consisting of 20 product releases generating a total of $80 million in revenue. Oversaw day-to-day product management operations with technical product managers and dev managers from five development teams.
    • Liaised with marketing, release, sales, and legal teams to ensure that go-to-market activities are met for each launch.
    • Rolled out the program framework, a set of processes and tools designed to extend pragmatic marketing practices and Agile practices as well as to enhance product operations effectiveness and efficiency.
    • Designed a tax incentive program to maximize both the value and the chance of receiving tax grants (SR&ED) from the governments of Canada and Australia.
  • Enterprise Program Manager
    2010 - 2012
    iQmetrix
    • Managed a $15 million program with a team of 50 for a large US wireless carrier from inception to production.
    • Delivered a SaaS-based retail management + phone activation solution to enhance in-store experience and to increase the operation efficiency of retailers.
    • Constructed statements of work and project plans for each stage of the project and participated in negotiating and closing of the contracts.
    • Executed and monitored various project aspects such as financial, schedule, scope, risks, resourcing, and prepared appropriate remedial actions to address unforeseen issues along the way.
    • Established Agile Scrum practices, tools, and processes for internal and external teams.
    • Liaised with internal and external stakeholders via weekly status calls/reports, executive steering meetings, and team meetings.
    • Leveraged resources from an outsourcing partner to enable delivery and financial flexibility.
  • Principal and Senior Project Manager
    2009 - 2010
    Elastic Path Software
    • Managed a portfolio of $5 million, including a $1.5 million eCommerce project on-site with an UK client, to replace a 10-year-old online vehicle purchasing system using the proprietary platform and a new SoA infrastructure.
    • Achieved an average of 40% gross margin ratio and 85% team utilization level.
    • Received the “Most Valuable Team Award” and the individual “MVP Award” for building the most profitable and productive team for the company.
    • Led a team of 22 to integrate, customize, and configure Elastic Path v6.2 using technologies including Java, OpenJPA, Spring, Acegi, Oracle, SoapUI, Watir, Eclipse, RCP, Hudson, Archiva, and Subversion.
    • Communicated regular project updates to stakeholders via weekly status reports, executive steering meetings, and team meetings.
  • Technical Project Manager
    2007 - 2009
    Google
    • Led a team of eight engineers to develop and launch the eCommerce stores of Google SketchUp and Earth.
    • Leveraged resources from an outsourcing partner to enable delivery and financial flexibility.
    • Managed project finance, scope, schedule, dependencies, risks, issues, and changes between the client team, system integrator, and development team.
    • Established Agile Scrum practices, tools, and training for the client as part of the technology refresh program.
  • Application Development Specialist
    2001 - 2007
    Nortel
    • Launched a $12 million global web application program by developing J2EE software extensions and configurations with a team of 20.
    • Engineered a batch process to allow big data sync between the existing legacy systems and the new system.
    • Participated in code and design reviews with customer primes and developers.
    • Acknowledged as one of the top 10% talents for achieving outstanding performance at Nortel and received the Top Contributor recognition.
Project History
  • GIS Project Management SaaS
    Led the product design and development of Arkit, launching this map-based project management platform to 100+ companies.

    Arkit is a cloud-based project collaboration platform that uses maps to display in real time. With Arkit, users can quickly and easily manage data, communication with team, members, and plan projects—all while seeing their progress.

    As a co-founder and CEO of the company, I led the design and development of the platform from ground up. Much of my role has been as product owner of Arkit, from assessing market, talking to customers, and discovering and learning opportunities to turning the learning into actionable requirements for the technical teams as well as managing the development and launch. Arkit has become the new standard of map-based project management in the oil and gas and environmental industries, and our customers spent an average of an hour each day on our platform to manage their budgets, tasks, and information.

  • AR/ML-powered Platform for Drivers to Receive Estimates on Car Damages
    MVP with both driver mobile and estimator desktop app readiness in three months.

    EstPal is a technology company streamlining the vehicle damage estimation between drivers and body shops. When an accident occurs, our mobile app provides an intuitive interface to guide drivers through a step-by-step diagnostic. The results are then processed by EstPal's machine learning engine and our professional screening team before sending to nearby body shops for estimates. For drivers, EstPal saves them time from shopping around and instills confidence in repair pricing. For body shops, EstPal creates a new channel of high-quality leads and reduces time spent on free estimations.

  • Major Telecom Mobile Activation System
    Led and launched a $12 million SaaS-based mobile activation system for a major US wireless carrier in two years.

    As an enterprise program manager, I was in charge of a $12 million program with a large US wireless carrier to deliver a SaaS-based retail management and phone activation solution. My team grew from 10 to 50 members within six months, during which I had to establish a number of processes which included standard operation handbook, program governance documents, and various communication and reporting tools to allow swift coordination between all stakeholders.

    The goal of the project was to improve customer efficiency by 5% and to remove system redundancy involved in phone activation; and after months of sweat and tears, the major phase of the product was successfully launched within the budget (15% gross margin) on target (less than 10% delay) and with an outstanding initial outcome.

Education
  • Certification in Augmented Reality
    2018 - 2019
    Circuit Stream - Vancouver
  • Master's degree in Business Administration
    2004 - 2007
    University of Ottawa - Ottawa, Ontario, Canada
  • Bachelor's degree in Computer Engineering
    1997 - 2001
    University of British Columbia - Vancouver, British Columbia, Canada

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