Bijoy Joseph
Verified Expert in Project Management
Project Manager
Bijoy is a seasoned project manager with notable success leading a broad range of IT initiatives with Fortune 100 and US government clients. His project management and leadership skills recently helped financial and manufacturing companies deliver value. PMP certified since 2005, Bijoy has led global teams of 100+ on consulting and outsourcing engagements while leveraging his strong engineering background and expertise in Waterfall and Agile methodologies to enable solution delivery.
Project Highlights
Expertise
Work Experience
Program/Project Manager
SWIFT
- Managed a successful public cloud deployment program delivery that enables the deployment of customers' SWIFT connectivity from Azure, AWS, and GCP while working with procurement, billing, customer experience, vendor management, and networking teams.
- Managed projects within the infrastructure portfolio to migrate SWIFT's core messaging databases from HP-UX to RHEL.
- Developed a consolidated view using Microsoft Teams and Atlassian tools to effectively manage, track, and report projects in the infrastructure portfolio.
- Managed project risks and dependencies using Jira structure-based project plans with stories/tasks linked to external dependency work items in the Agile team's backlog.
- Created program plans using a Jira roadmap to provide a consolidated view and track dependencies between Agile teams across departments in the organization.
Program Delivery Manager
Alteryx - Product Development Program Management
- Orchestrated delivery of features for data connectivity to around 150 supported data sources.
- Program level reporting and tracking of development team's deliverables.
- Drove integrated execution of multiple projects, managing dependencies, removing roadblocks, and negotiating tradeoffs.
- Worked with multicultural teams, comfortably navigating within their contexts.
Project Manager
Global Sublimation Printer and Ink Manufacturing Company
- Set up workflow processes while evangelizing voluntary adoption for product development, marketing, and vendor teams. Implemented and initiated stage gates to manage IT application development and support deliverables with vendors and internal teams.
- Managed, tracked, and reported multiple projects and workstreams within the product portfolio, working with the CPO. Set up PM tool (HIVE) to plan, track and deliver on workstreams for the product management team, employing Waterfall methodology.
- Oversaw Agile delivery of feature enhancements for the digital products in the B2B marketplace and network platform while coaching the team in Agile Scrum.
- Set up and configured Jira at the organization level as they move into Agile Scrum development for their next-generation network platform.
Project Manager
Global Product Content Management Solution Provider
- Managed rigorous delivery cycles for Q1 2020 product deliverable for a key customer there-by ensuring retention. Working with a distributed team, executed staged approach with a defined set of deliverables to ensure quick turnaround and high quality.
- Liaised with staff at all levels of the client organization, including operations, while understanding their work practices, defining the scope, and presenting progress reports to stakeholders and leadership.
- Coordinated specific requests, requirements, and data from customers while working closely with the SMEs/dietitians on data quality audits.
- Managed Agile delivery of feature enhancements for a product. Enabled product feature delivery using Jira while coaching the team on Agile Scrum.
- Participated in Business Analysis working closely with the product owner on formulating user stories.
Project Manager
SWIFT
- Led the delivery of Waterfall and Agile projects as a project manager and scrum master. Managed schedule, cost, risks, issues, and stakeholders leveraging the project and portfolio management tool - CA PPM.
- Delivered a critical capacity enhancement on time for yearly standards release. Employed Waterfall methodology, leveraging MS project, to plan, track and deliver with app development, operations, and product teams spread across the globe.
- Took over and successfully completed a stalled project to deliver an infrastructure platform (DevOps).
- Implemented JIRA projects, board, and reporting, and brought the team up to speed on Agile Scrum.
- Performed risk and dependency management for a large program to build an on-premise private cloud solution.
Delivery Manager | Business Analyst | Program Manager | Strategic Programs Development Leader
Tata Consultancy Services
- Led waterfall and agile development projects in the digital space in the IoT, big data and analytics, and mobile applications fields.
- Liaised with staff at all levels of the client organization while understanding their work practices and the nature of the business, defining the scope, and presenting progress reports to stakeholders and leadership.
- Managed a corporate internal "digital" initiative to leverage digital solutions across customers.
- Mentored and coached high-performing IT delivery teams, including project managers, architects, business analysts, developers, and testers.
- Led digital teams in the ideation (PoC, PoT), presentation, and implementation of big data, mobility, robotics, and cloud technologies as part of enterprise digital re-imagination initiatives.
- Spearheaded integration efforts to post a merger while ensuring services continuity and timely completion of convergence projects.
- Managed the development of MVPs on operationalizing analytic models, stream analytics, and ingestion features. Served as scrum master for the US team and acted as a delivery manager for the India team at Honeywell.
- Participated in business analysis, working closely with the product owner on formulating user stories at Honeywell, GE, and Nielsen.
Project Manager | Customer Software Delivery Leader
Arbitron Technology Services (I) Pvt. Ltd.
- Worked closely with product/business teams to strategize, plan, and implement the rollout of incremental product releases employing Waterfall and iterative methodologies.
- Performed solution consulting while anticipating and reacting to major technology changes.
- Created overall technology standards and practices, and ensured adherence.
- Prepared documentation and progress report to the leadership and customers.
- Developed and groomed high-performing IT delivery teams including project managers, architects, business analysts, developers, and testers.
- Strategized, planned, and executed the up-skilling and cross-skilling of team members in alignment with their career development plan.
Program Manager
Catapult Technology Ltd
- Served as the program manager overseeing multiple programs, projects, and applications.
- Successfully delivered a re-designed website for the office of financial education at the Dept. of Treasury while actively participating in all phases of the software development lifecycle.
- Managed an IT support services contract with the Dept. of Transportation while successfully tracking the monthly cost to match schedule and contract.
- Took over and successfully delivered a stalled project for the development of budget allocation and control application.
- Created and revised process and procedures to save time and resources at various software development lifecycle phases.
- Created project plans in MS project and employed earned value management to manage the time, resources, and scope.
- Managed a team of tier-2 support technicians on an IT support program at the Dept. of Homeland Security.
Project Manager
Avanade
- Created MS project plans to track the progress of the software release activity, and planned day-to-day assignments, and schedules for teams (including India offshore teams) while guiding and monitoring work performance.
- Successfully managed the development of a web application for the insurance underwriters.
- Managed the life cycle of several proposals and RFP responses with the business development team while participating in the estimation, pricing, and creation of deal pursuit artifacts.
- Led the development of a proof of concept to demonstrate the capabilities of SharePoint Portal Server to access business information from a single launch point to integrate with line of business applications and to enable team collaboration.
- Led the evaluation of project management aspects in the proposals submitted by global IT service companies for migrating an airline MRO application to .NET architecture.
Project Manager, Team Lead
Catapult Technology Ltd.
- Successfully led the development of a web application for accident investigators to collect and store accident data, and developed the core application module.
- Actively participated in interviewing key stakeholders, gathering, and managing application requirements.
- Guided teams through the entire software development life cycle, including design, development, and testing phases.
- Prepared MS project plans and monitored the actual progress against a baseline using earned value management; supervised developers.
- Participated actively in the audit and certification for ISO and CMMI for the organization.
- Performed as-is process analysis with the key stakeholders to develop a new process model and a web application to support it.
Software Developer
iGate Mastech
- Developed a solution with active server pages and a component object model for upload and processing of very large income files from state agencies to the Dept. of Housing through their website.
- Actively participated in interviewing key stakeholders, gathering and managing application requirements.
- Directed the analysis, design, development, and implementation of applications while leading a team of developers.
- Developed the application framework and code modules that laid the foundation of the application.
- Guided the team through the entire software development life cycle, including design, development, and testing phases.
Project History
SWIFT | HP-UX to RHEL Migration
Migrated SWIFT's messaging applications and databases from HP-UX to RHEL infrastructure.
Alteryx Cloud Products
http://www.alteryx.comDrove integrated execution of multiple projects, managing dependencies, removing roadblocks, and negotiating tradeoffs while working with multicultural teams, comfortably navigating within their contexts.
B2B Marketplace and Network Platform
Managed the agile delivery of feature enhancements for digital products in the B2B marketplace and network platform.
Global Product Content Management Solution
Managed agile delivery of feature enhancements for the product while actively participating in analysis and testing.
to harness today's exponential data growth.
Enabled product feature delivery using Jira while coaching the team on Agile and Scrum. Facilitated and managed rigorous delivery cycles for Q1 2020 product deliverables for a key customer, thereby ensuring retention.
SWIFT | Platform Automation Framework Development
Led platform automation framework development at SWIFT to improve efficiency and ensure repeatable, error-free app deployment.
Key benefits and results were:
• Upgrading the deployment automation tool to the latest version for security enhancements and features to enable concurrent execution of deployment jobs.
• Execution of deployment jobs concurrently, which improved deployment timelines drastically.
• Much-needed upgrade of the content repository tool for significantly faster content promotion and better performance.
• Development of PCDB to enable data-driven deployment management.
As a scrum master, I implemented Jira projects, board, and reporting, bringing the team up to speed on tools and development approaches. Facilitated the scrum ceremonies while driving epics and user story development and execution, working closely with the product owner and team in the Agile and Scrum execution model.
SWIFT gpi Capacity Enhancements
Led the capacity enhancements for SWIFT gpi, which is at the forefront of digital transformation of cross-border payments.
This project involved working with multiple development and operations teams distributed across the globe. Key activities included analyzing inputs from capacity planning, performing an application impact analysis, procurements, risk and dependency management, and deployment planning.
Honeywell Sentience | IoT Platform
Delivered self-service data ingestion, analytic model operationalization (DevOps), and stream analytics capabilities for IoT platform.
The project followed Agile and Scrum methodologies, and the key features delivered included:
• Self-service data ingestion.
• Operationalization of analytic models (DevOps).
• Stream analytics capabilities.
As a member of the PMO team, my key responsibilities included managing, monitoring, and controlling two scrum teams, working with the product managers, and reporting project health to the key stakeholders.
GE Predix | Inventory Management and Locomotive Mileage Tracker Applications
Led the agile scrum team delivering mobile applications for the GE Predix industrial IoT platform.
As a program manager, my tenure with TCS GE digital team also included working with the industry solution units within TCS on a corporate internal digital initiative that aims to leverage digital solutions across customers. This program focuses primarily on providing solutions that leverage the five key digital forces—big data and analytics, mobility, AI and robotics, cloud, and social media.
Nielsen | Strategic Programs
Led the integration efforts post-merger while ensuring continuity of services and timely completion of convergence projects.
The convergence of the data processing platforms involved analyzing the Arbitron and Nielsen processes to integrate the Arbitron applications into the Nielsen proprietary processing platform built on TIBCO messaging middleware and Java services. The first phase of the user interface convergence project was delivered on time within six months after the actual merger.
Arbitron Customer Software | TAPSCAN Web
Developed high performing IT delivery teams of PMs, architects, analysts, and developers delivering feature enhancements.
My team delivered key feature enhancements for the TAPSCAN Web product, the most complex one in the suite of Arbitron customer software products. Multiple projects were delivered with significant user interface and architectural updates during the tenure.
U.S. Department of Treasury (OFE) | MyMoney
Led the successful delivery of content management system on citizen's financial education for the U.S. Department of Treasury.
The content for Financial Education for citizens at different life stages was consolidated from 20 federal agencies whose representatives were also stakeholders of this project. MyMoney website was built on the Drupal content management system.
Pipeline and Hazardous Materials Safety Administration | U.S. Department of Transportation
Led the IT services contract at the U.S. Department of Transportation while overseeing multiple projects and applications.
Spearheaded the development of the Budget Allocation and Control System (BACS), a fixed price contract for developing a web-based budget allocation system built on the .NET Framework. The existing budget allocation process was analyzed with the key stakeholders to propose and deliver a better process and tool. Actively participated in BACS's requirements, analysis, and design and met the project delivery deadline.
Additional projects were delivered with feature enhancements to PHMSA web applications as part of the IT support services contract.
AON | Employee Benefits Application
Managed application development working closely with AON staff and offshore development during a critical outsourcing phase.
Endurance | Underwriting Workbench Application
Managed the short-term project for the development of a web application for insurance underwriters on time and within budget.
Hershey | SharePoint POC
Quickly delivered a POC engaging the right consultants so that customer could move forward with implementation.
JetBlue | Airline MRO Application Assessment
Enabled the customer to make vendor selection by evaluating all aspects of proposals and engaging the right consultants.
National Transportation Safety Board | eGov Aviation Accident Data Management System
Led the development of eGov Aviation Accident Data Management System (eADMS), a web application for the National Transportation Safety Board (NTSB) accident investigators to collect and store accident data.
U.S. Department Of Labor | Centralized Application Processing System
Performed as-is process analysis with the key stakeholders to develop a new process model and a web application to support it.
U.S. Department of Housing | Inventory Management System
Developed an application framework and code modules that laid the foundation of the application.
Education
Bachelor's Degree in Mechanical Engineering
University of Calicut - Thrissur, india
Certifications
Project Management Professional (PMP)
Project Management Institute (PMI)
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