
Bulent Egrilmez
Verified Expert in Project Management
Project Manager
Amsterdam, Netherlands
Toptal member since October 2, 2018
Since 2001, Bulent has been offering his technical and managerial expertise on digital transformation. He's been focused on projects involving the internet of things (IoT), artificial intelligence (AI), and smart contracts. Bulent also has extensive experience with the Scrum methodology and managing software projects.
Project Highlights
Expertise
- Agile Project Management
- Blockchain
- Business Analysis
- CRM Systems
- Fintech
- Mobile App Development
- Retail & Wholesale
- User Research
Work Experience
Partner
Krossdelta Consulting
- Acted as a project manager in ERP, CRM, and EAI domains with major clients. Conducted ERP process management in landscape transformation for greenfield and brownfield theatres.
- Mastered supervised learning and generative networks, in particular, in artificial intelligence (AI).
- Used Scrum principles for various projects, including ERP, CRM, EAI, eCommerce, and web store optimization in challenging environments and large corporations.
- Managed and developed projects in Blockchain and distributed ledger technology (DLT)-related enterprise solutions, cryptocurrencies, and decentralized finance projects.
- Performed user research, prototyping, and A/B testing to develop a mobile app product design using service design thinking.
- Led a team of consultants in the end-to-end implementation of SAP S/4HANA. Conducted comprehensive business process analysis and designed future-state processes aligned with S/4HANA's capabilities to optimize operational efficiency.
- Designed and delivered bank loyalty programs, NFT-gated projects, and customer engagement programs.
- Contributed to projects in a hands-on technical management capacity using Node.js, React, Java, and Python for large banking, insurance, and fintech companies.
- Handled IoT projects using wifi/BLE/Zigbee and OpenTelemetry to create digital twins on the edge devices using Amazon services, MQTT, and SparkPlug protocols.
- Got experience across issuer processors, including Galileo, Marqeta, Stripe Issuing, Fiserv, Lithic, and Visa DPS, integrating APIs, managing card lifecycles, working with sponsor banks, and delivering compliant, scalable issuing architectures.
Strategy and Business Development Director
Aktif Bank
- Managed the fintech ecosystem development of the bank. Developed program management using Scrum.
- Designed AI-based decision support systems for credits. Managed digital products.
- Supervised international teams as part of my role.
Digital Business Development Manager
Turk Telekom Group
- Developed PaaS and SaaS services. Managed the cloud strategy.
- Created the digital strategy. Implemented a scrum project management.
- Designed and oversaw the project's incubation program.
Engagement Manager | Senior Consultant
Peppers and Rogers Group
- Maintained multimillion-dollar engagements for customer-centered solutions and managed the accounts and teams in marketing and sales, including the operational efficiency in retail, telecom, and the Foreign Service Institute (FSI).
- Provided headcounts and managed budgets for the assigned accounts.
- Worked on business development in Caspian/CIS and Middle Eastern markets.
- Delivered loyalty, commercial value proposition, and data analytics projects.
- Managed international teams, including those overseas.
Senior Consultant
Pegasystems
- Delivered successful projects that aided the business process and changed the management within the FSI in Europe and the US in government and telecommunication sectors.
- Implemented PMI-based project management. Managed the business process and cases for Robotic Process Automation (RPA) related to forecasting experiences.
- Developed the business and presales for financial markets in London, Frankfurt, and NYC. Oversaw an international virtual team.
Support Team Member
STMicroelectronics SA
- Handled customer interaction for consumer electronics clients.
- Managed the project and administered multiple internal and external parties for long-term program cases.
- Contributed to product development for consumer electronics, gaining experience in microelectronics and video and communication protocols.
- Supervised an international team and oversaw the accounts.
Consultant/Developer
SAP AG
- Managed several project engagements concerning supply chain management and CRM in Europe—in the fields of retail, FMCG, telecom, and manufacturing.
- Developed an SAP direct store delivery front end using Java.
- Worked on the mobile infrastructure for the product team.
- Managed the proposals for several prospects for professional services engagements.
- Developed CRM modules in ABAP, Java, and R/3 implementations.
Project History
Retail Store Location Optimization Using AI
Led the team and the development of a retail store location optimization for a data analytics group using TensorFlow.
A telecommunications operator needed an AI-based optimization model for the location of its retail stores. I owned the team’s deployment and created the model using Keras and TensorFlow for regression.
GDPR Compliance Program for an Insurance Company
Led the overall management of a compliance program for GDPR and data governance.
I managed the entire program for GDPR compliance analysis and implementation and a related data governance effort.
Supply Chain Provenance Using Hyperledger Blockchain
Built and deployed a Hyperledger implementation for supply chain provenance on tracking goods from the farmer to the silos.
The client demanded a solution for the real-time tracking of quality management metrics in an immutable environment. I deployed Hyperledger Sawtooth that was also in line with their front-end IoT sensors.
Digitized Service Kiosk Design
Led the service design team for a kiosk service using service design techniques.
The client demanded an end-to-end service design for a digitized services kiosk terminal experience. I delivered the solution using service design methods.
Document Discovery and Classification
Led the team for document classification and discovery using OpenCV.
The client requested a solution for a layout-based classification on unstructured data of documents. I managed the team developing an OpenCV solution for that.
Banking Mobile App Service Design
https://itunes.apple.com/us/app/axess/id419236166?mt=8Led the project for a loyalty companion mobile app for a major bank including the service design prototyping and delivery.
A major bank in Turkey requested that I revamped its loyalty program. I proposed a new concept and subsequently led a team of developers and designers on its implementation—successfully delivering the application on time and within budget.
Video-on-demand App Service Design
Led the team for a broadcaster's mobile app service design for a video-on-demand app.
The client requested a mobile app for its own new video-on-demand service. I managed the team and conducted service design workshops for the experience with users as well as the management of the design team.
GDPR Data Protection Project for a Local Conglomerate
Led the project for data protection and compliance according to GDPR.
The work I did for this project included data classification, anonymization, and the management of legal analysis for article 6.
Football Ticketing System
Implemented scrum-based project management of 100 people involving several epics.
I led the team of designers and developers to deliver a full-fledged security and venue management solution for a national football association.
Fintech Platform for Algorithmic Trading
Led the project for an algorithmic trading platform that is a marketplace for MetaTrader algorithms and robots.
The platform is based on robots that are running on MetaTrader and further versions will include a field-programmable gate array (FPGA) on demand for faster processing. This marketplace is an internal marketplace for fintech clients.
Product Management for Post-perimeter Cybersecurity Product
Managed the project and release lifecycle for a post-perimeter cybersecurity product on iOS and Android.
The client asked for the delivery of solutions for post-perimeter IoT and BYOD for global accounts. I managed the product development team and managed the project in the Scrum methodology. The application is based on endpoint security, mobile device management, antiphishing, and integrations to Microsoft Intune, XenMobile, AirWatch, and similar systems.
SAP SD/MM/PP Implementation for a Food Industry Player
Led the PMO team during an SAP implementation for an international food manufacturer specializing in hazelnuts.
The client required a landscape transformation of their legacy systems using SAP R/3 models. I led the PMO team in an international capacity over two major time zones.
Crypto-based Loyalty Program in Dubai
Served as a product owner of a global crypto-based loyalty program for a MENA real estate developer and lifestyle provider.
I took product ownership of the loyalty and referral platform using Scrum methodologies that harnessed several businesses of the client in real estate, hospitality, and entertainment industry in the Middle East.
The project entailed a CRM 360 system and Salesforce integration using ERC-20 cryptocurrency as a payment medium. I managed a team of 55 members in over ten countries.
Blockchain Network
Product management for a Blockchain network forked from Cosmos Network.
I managed the product for DeFi and the underlying DAO-based network for a Blockchain company. Definition of PRDs and smart contract-driven DeFi apps. Managed the backlog and definition of the product specs and did the management of the teams.
DeFi Dapp
DeFi dapp definition for a decentralized exchange.
I managed the project and defined the product for a DeFi dapp for a CEX that is focused on farming and lending of cryptos as well as further DeFi products such as NFTs and Synthetix. Was responsible for whitepaper management, roadmap management, and initiative definition.
Metaverse for Pets Petto.io
Defined the product. Managed the metaverse definition with Unreal Engine.
I managed the project for an unreal-based world machine-generated, world-based play-to-earn, NFT-based game that has an IRL impact on endangered species. The application has NFT-based avatars that will be materialized in an unreal arena for PVP challenges and other quests.
SAP S4 Implementation
Managed the project for the implementation of Brownfield landscape S4.
I managed the landscape transformation for a major food company for their SAP transformation from R/3 to S4 Hana. I was in charge of the PMO and CR management and also helped gather the functional requirements.
Web Store Management
Oversaw the entire web store project management and customizations.
I managed the transformation project for a web store configuration for 120 markets for a major FMCG company. It included Scrum-based team management, backlog management, and refining the requirements from market business units.
Real Estate Sales Rep Tracking Mobile App
Oversaw the product management of the real estate sales rep tracking mobile app.
I designed the features and managed the technical team in the development of a real estate sales rep tracking mobile app and a dashboard for Salesforce analytics. I also used Scrum methods in technical team management.
Project Management
Managed the ERP implementation for the manufacturing of durable packaging.
I managed the ERP requirements—collected, refined, and prioritized them according to the SAP Business One system and manufacturing add-on specifications. I also developed the dashboard for Monday.com so the entire team could receive activity updates.
Energy Marketplace for the Government Authority
https://www.epias.com.tr/en/renewable-energy-guarantees-of-origin-system-organized-yek-g-market/Launched and managed an energy marketplace for the government authority.
I worked on the YEK-G System, from sectors and organizations with high electricity consumption to individual users. It is designed to follow all processes of the generated electricity from the generator to the consumer in order to expand the use of renewable energy resources. It also protects the environment and makes renewable energy accessible to everyone by EXIST’s means by using blockchain technology.
Intelligent Knowledge Retrieval and Question Answering System using RAG Architecture
As the project manager, I led the cross-functional team comprising AI/ML engineers, back-end developers, front-end designers, and DevOps personnel, ensuring delivery within a 12-week sprint-based timeline using Agile methodology.
This project aimed to develop a scalable, intelligent question-answering system built upon a retrieval-augmented generation (RAG) architecture, leveraging the strengths of large language models (LLMs) enhanced by domain-specific document embeddings. The solution was built using Python for back-end orchestration, AstraDB as the vector store, Langflow for flow logic orchestration, and a Vite-powered front end for interactive user experience. The system supports both ad-hoc and guided question-answering use cases and was implemented in a modular and extensible architecture to support future scaling.
AI-powered Autonomous Vending and Robotic Replenishment Ecosystem
As a technical project manager and a contributing engineer, I directed cross-disciplinary teams covering robotics, embedded systems, AI/ML, computer vision, and front and back end. I also contributed directly to back-end algorithms and AI pipelines
This project focused on building a fully autonomous vending machine platform integrated with robotic replenishment and delivery systems. It’s designed for high-density urban environments and controlled-access campuses (e.g., airports, campuses, tech parks). The system combines real-time computer vision, AI-driven demand forecasting, smart inventory management, and Level 4 autonomous delivery robots capable of unsupervised, pre-defined route operations.
AI Inference for HealthCare
Managed the inference of the LLM model for the healthcare solutions.
Managed and implemented vLLM-based inference for the client’s internal data and modified the foundational model weights using internal data for advanced diagnosis. Managed the project team, as well as being involved in the architecture hands-on.
IoT Platform for a Multinational Company for Edge Devices
- 15 to 60 minutes — Mean Time to Detect and Resolve (MTTDR)
- 97% to 99.5% — Device Availability
Industrial and commercial edge deployments typically grow faster than the organization’s ability to manage them. Devices are commissioned inconsistently, firmware and configuration drift accumulates over time, and connectivity is often unreliable due to NAT, segmented networks, and intermittent links.
We deliver an edge device IoT management cloud built on AWS IoT Core, using MQTT as the transport layer and Sparkplug B to standardize industrial messaging, state management, and data modeling. Devices authenticate with mutual TLS and are onboarded through controlled provisioning workflows, enabling consistent identity and policy enforcement at scale. Sparkplug’s birth/death certificates provide immediate visibility into device status and session health, while the MQTT topic structure supports clean separation of telemetry, commands, and lifecycle events.
Our approach delivers faster commissioning, predictable interoperability, and significantly improved operational reliability across heterogeneous edge fleets.
KVKK Implementations
- 100% — KVKK Complıance
- 100% — GDPR Complıance
KVKK and GDPR compliance were required by the holding companies.
A multinational conglomerate required analysis and implementation of the data privacy compliance project.
They needed full compliance with both jurisdictions.
• Analysis of the current situation
• Policy and procedure definition for both GDPR and KVKK technical impact
• IT implementation of anonymization and the right to be forgotten
• Dashboard and ongoing support
Both holding companies achieved full GDPR and KVKK compliance. Customer data anonymization was implemented across group entities, the data governance model was updated with enhanced privacy procedures, and staff training was delivered.
PMO For an Investment Bank
- 20% — Increase in Efficiency Overall Over the Plans
- 50 million usd — P&L Responsibility
Management of multiple projects within a single program is needed. There were many initiatives, and banks needed one umbrella to fix all of that to be able to measure whether they are well-managed and on time.
• Created a PMO structure to manage all these projects.
• Managed the communication to internal and external stakeholders.
• Created the decks and periodicals, and dashboards for stakeholders.
• Managed the daily activities of the teams.
• Increase in the completion of the projects according to the plans.
• Increase the P&L efficiency.
• Clear communication channels to stakeholders.
Education
Master's Degree in Business Administration
Bilgi University - Istanbul, Turkey
Bachelor's Degree in Management Information Systems
Bogazici University - Istanbul, Turkey
Skills
Tools
Trello, Microsoft Project, Jira, Adobe Target, SQL, Slack, PegaRULEs Process Commander (PRPC), R, Pandas, Figma, Asana, Salesforce, MQTT
Paradigms
Agile Project Management, Azure DevOps, Mobile App Design, Agile, Scrum, Agile Product Management, Implementation Project Management, Microservices
Platforms
Blockchain, iOS, Pega, Decentralized Exchanges (DEXs), SAP HANA, AWS IoT
Industry Expertise
Telecommunications, Retail & Wholesale, Industrial & Manufacturing
Other
Mobile Prototypes, Ideation, Fintech Consultant, Hardware, Project Management, Artificial Intelligence (AI), Hyperledger Sawtooth, Internet of Things (IoT), Fintech, Loyalty Programs, Analytics, CRM Systems, APIs, Product Management, Cybersecurity, Route to Market, eCommerce, Master Data Management (MDM), Learning Management System Administration, SaaS, Cryptocurrency, Data Governance, Program Management, Strategy, Business Cases, IT Strategy, User Research, Embedded Hardware, Ethereum Smart Contracts, TensorFlow, Business Analysis, General Data Protection Regulation (GDPR), Mobile App Development, Learning Management Systems (LMS), Estimation & Planning, Product Owner, Startups, Adobe Campaign, Data Mining, Discovery Workshops, Business Process Modeling, Machine Learning, Technical Project Management, SAP, SAP Sales and Distribution (SAP SD), SAP ERP, Distributed Team Management, Wearables, Smart Contracts, Cosmos, Web3.js, Cryptocurrency Wallets, Decentralized Finance (DeFi), SAP S/4HANA Cloud, Java, Software Implementation, SAP Business One, Stakeholder Management, Project Scoping, System Requirements, Manufacturing, Keras, Large Language Models (LLMs), Generative Artificial Intelligence (GenAI), Robotics, AWS IoT Core, Mobile
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