Rabbia Qadeer
Verified Expert in Project Management
Project Manager
Ventura, CA, United States
Toptal member since February 15, 2021
Rabbia is a Project Management Professional with 15+ years of experience in leading global technical projects and managing multidisciplinary global teams. A Certified Scrum Master and SAFe Practitioner, Rabbia has built a PMO from the ground up and managed 15+ product teams for a complex digital program at a Fortune 500 company. Rabbia enjoys working with new clients, leading SDLC, and managing app portfolios with tech stacks (web, mobile, and cloud) and platforms (SaaS, IaaS, and PaaS).
Project Highlights
Expertise
- Cloud Computing
- Customer Experience
- Leadership
- Mobile Apps
- Smartsheet
- Software Development Lifecycle (SDLC)
- Software as a Service (SaaS)
Work Experience
Senior Agile Program Management Consultant | Scrum Master
Amgen, Inc.
- Led the highly cross-functional mobile (iOS, Android) application product development lifecycle (SDLC) and multiple competing releases as a client-facing senior agile program manager and scrum master.
- Directed the program schedules, milestones, decisions, deliverables, conflict resolutions, and resource allocations.
- Oversaw the design, development, testing, and launch of health technology mobile products.
- Partnered with over 12 teams and multiple vendors (front-end and back-end).
- Created custom Jira reports and utilized various Agile tools, including Atlassian Jira, Confluence, Miro, and Smartsheet.
- Worked in various areas, including digital product, digital health, customer experience (CX), healthcare management software (HMS), GMP, SaaS, and SaMD.
Principal Program Manager
Power Now Consulting
- Established the portfolio of services for Agile software development lifecycle (SDLC) management.
- Streamlined the processes for end-to-end project execution and delivery aligned with PMI best practices and Agile frameworks.
- Developed the business plan and execution strategy along with industry-standard tools and templates.
- Executed the marketing plan by designing and launching the business website.
Senior Manager Information Systems
Amgen, Inc.
- Gained progressive leadership experience and held roles of increasing responsibility, while expanding my expertise in business domains (biotechnology, pharmaceutical, financial services, data analytics) and technical skills at a Fortune 500 company.
- Acted as a principal IT lead, project manager, program manager, scrum master, test manager, and business analyst.
- Established a PMO, including organizational structure, PM framework, workflows, policies, procedures, dashboards, KPIs, resources, and platform.
- Implemented best practices significant in keeping the executives informed and teams aligned in a fast-paced environment and within the constraints of evolving operating model.
- Developed communication plans and presented complex information at different levels of the organization, including VPs, senior leadership team, service owners, sponsors, and virtual teams.
- Successfully led complex cross-functional programs, large-scale projects, cross-platform products, and multidisciplinary global teams, while consistently delivering business value.
Project History
Amgen Mobile Application Product Development
Led the highly cross-functional mobile application (iOS, Android) software development lifecycle (SDLC) and multiple competing releases.
TASKS ACCOMPLISHED:
• Expedited mobile app submissions to App Store (iOS) and Play Store (Android) by driving the launch of a combo mobile application product one week ahead of going live.
• Effectively removed impediments by making a cross-functional team of 12+ engineers and analysts efficient, and increasing the team's velocity from 30 to 70+ story points.
• Facilitated cross-functional dependencies, design reviews, data strategy, and app utilization analytics reporting from multiple data sources into a data lake.
• Aligned with business partners in defining the product roadmap.
• Influenced stakeholders, driving quantifiable improvements in Agile processes and product team maturity.
• Facilitated Scrum ceremonies: sprint planning, daily stand-ups, sprint review, and sprint retrospective.
• Coached the team in user story creation, sizing, and sequencing for sprints.
Amgen Digital Health and Product Development
Led a corporate initiative to define and implement the digital health and digital product development strategy.
TASKS ACCOMPLISHED:
• Established the PMO from the ground up and led over 15 workstreams and Scrum teams.
• Implemented the PM framework enabling efficient planning, execution, and controls.
• Cultivated and presented an Agile approach and Scrum framework to the senior leadership team.
• Facilitated project discovery and user story workshops, enabling prototyping, MVP, and project delivery of digital products in mobile health, diagnostics, and devices.
Amgen Data Center Optimization and Application Modernization
Led the migration, upgrade, and decommission of over 250 enterprise systems from on-premise data centers to a private cloud ahead of schedule.
TASKS ACCOMPLISHED:
• Developed KPIs which made the teams noticeably efficient and resulting in execution six weeks ahead of time.
• Developed dashboards that were benchmarked by PMO for over 1,000 applications across IT.
• Responsible for over nine waves aligned with Agile—resulting in cloud enablement, release, and test automation and improved application performance and network capabilities.
Amgen Compliance for Healthcare and Medical Professional Spending
Built scalable processes and systems, providing data aggregation and reporting for the emerging global compliance requirements.
TASKS ACCOMPLISHED:
• Governed large scope of requirements, testing, data extraction, migration, and reporting to clients, including SaaS interfaces, back-end tables, ETL, Teradata, Informatica, data mart, BOBJ reports, HCR application, and universe.
• Successfully introduced an Agile approach, daily scrums, biweekly sprint planning, and regular backlog refinement, allowing for rigorous requirements, design, and testing collaboration for the global solution.
• Coached a multidisciplinary team of over 30 resources in a highly regulated environment and processes and decreased the defect rate by 50%.
Global Transformation of an Enterprise Resource Planning Program (SAP)
Drove superior cross-company operations by transforming legacy systems landscape and core global business processes.
TASKS ACCOMPLISHED:
• Successfully accomplished two full ERP lifecycle implementations for 29 EU and eight NA countries, including the US, Canada, Puerto Rico, and Australia, and New Zealand.
• Led the procure-to-pay (P2P) FICO workstream, managed multi-disciplinary teams across geographies, including staff, and on-site and off-shore consultants.
• Oversaw the invoice to payment and settlement, managed all the phases of the software development lifecycle (SDLC), and provided business and technical solutions.
Education
Master of Business Administration (MBA) Degree in Management
California Polytechnic State University - San Luis Obispo, CA, United States
Bachelor's Degree in Management Information Systems
California Polytechnic State University - San Luis Obispo, CA, United States
Certifications
Certified SAFe 5 Practitioner (SP)
Scaled Agile
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified Scrum Master (CSM)
Scrum Alliance
ITIL Foundation Certification
PeopleCert
Certified Tester Foundation Level (CTFL)
American Software Testing Qualifications Board
Skills
Tools
Jira, Microsoft Project, Atlassian Suite, Miro, Slack, Zoom, HP Application Lifecycle Management (ALM)
Paradigms
Agile, Scrum, Change Management, Software Testing, Software Testing Lifecycle (STLC), Agile Project Management, Agile Product Management, Waterfall Delivery
Platforms
Enterprise Resource Planning (ERP)
Industry Expertise
Financial Services, Healthcare, Health, Business Systems
Other
Project Management, Facilitation, ITIL, Software QA, Biotechnology, Information Systems, Software Development Lifecycle (SDLC), Cloud Migration, Digital Health, Leadership, Business Management, Smartsheet, Data Analytics, Program Management, Key Performance Indicators (KPIs), Dashboards, Digital Product Management, Digital Project Management, Software as a Service (SaaS), Scrum Master, Earned Value Management (EVM), Risk Management, Validation, Multi-functional Teams, Project Management Professional (PMP), PMI, Certified ScrumMaster (CSM), IT, IT Project Management, Cloud Computing, Release Train Engineer (RTE), Agile Coaching, Sprints, Customer Experience, Digital Transformation, Configuration Management, Test Automation, IT Business Analysis, Technology Trends, Platforms, IT Management, Microsoft 365, Customer Relationship Management (CRM), SaaS, Mobile Apps, Software as a Medical Device (SaMD), Scaled Agile Framework (SAFe), Consulting, IT Consulting, Waterfall Methodology
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