Amlan Mukerjee
Verified Expert in Design
Designer
Bengaluru, Karnataka, India
Toptal member since December 20, 2021
With nearly a decade of experience, Amlan excels in creating scalable and accessible user experiences. As a design manager, he leverages his skills in design sprints, project planning, Figma, design systems, remote work, and strategy. Leading a team of eight designers, Amlan uses agile methods to ideate, prototype, test, and launch concepts that enhance ops efficiency and customer satisfaction. His commitment to excellence helps drive success in the dynamic world of technology development.
Experience
- Information Architecture (IA) - 10 years
- Prototyping - 9 years
- Usability Analysis - 9 years
- Product Design - 9 years
- Usability - 9 years
- Human-computer Interaction (HCI) - 8 years
- Figma - 8 years
- Conversion Rate - 4 years
Portfolio
Invygo | Conversions and Scalability Optimization
Work Experience
Product Design Lead
Eli Lilly
- Led AI-enabled workflow and platform initiatives to improve operational efficiency and user experience across enterprise healthcare systems.
- Introduced AI-assisted operational workflows that reduced manual coordination overhead and accelerated execution timelines.
- Partnered with product, engineering, and business teams to streamline processes and sharpen delivery execution.
Design Manager
Travelopia
- Led a team of eight designers to formulate and execute the design strategy for Travelopia's multi-million dollar global travel business.
- Boosted revenue potential by $30 million (projected for 2023) through targeted design interventions, CRO experiments, and feature development, enhancing the sessions to lead and sessions to bookings across all brands.
- Tripled the design team's capacity from three to eight designers.
- Achieved an 82% ticket resolution rate through end-to-end process optimization for all Travelopia brands.
- Drove stakeholder alignment, design reviews, audits, user testing, design hiring, performance reviews, employee onboarding, vendor onboarding, and risk assessment.
- Spearheaded the development of scalable team structures, processes, and design systems for enhanced efficiency and consistency.
- Managed team budgets, bandwidth, and resource allocation for optimal design team performance.
- Led the design recruitment initiatives, sourcing top-tier talent and building a high-performing design team aligned with company objectives.
- Cultivated a robust design culture by fostering knowledge sharing, 1:1 mentorship, peer collaboration, and design evangelism through workshops.
Lead Product Designer
Invygo
- Led the development of a scalable design ops framework for Invygo to aid the redesign of the iOS app.
- Facilitated cross-functional collaboration with developers, product managers, designers, marketers, data analysts, and external vendors.
- Conducted product audits and conversion analysis to foster knowledge sharing and research-led decision-making.
- Was responsible for design system management, customer journey mapping, interaction design, problem-solving, and rapid prototyping.
Design Manager
Aspire
- Accelerated product discovery in a fast-paced startup with extensive design documentation, audits, teardowns, competition analysis, and workflow mapping.
- Maintained a high quality of design across all projects with design reviews, accessibility tests, and persistent usability testing for all projects.
- Crafted user stories and product requirements to improve clarity and alignment across cross-functional teams.
- Developed product design roadmaps (quarterly) and set OKRs for the design team.
- Mentored design team members to develop improved design thinking, logical reasoning, and stakeholder management.
UI/UX Designer
Decisions (via Toptal)
- Spearheaded a short-term initiative to enhance app usability and conversions across the user journey.
- Conducted UX audits, identified and documented usability issues, and performed conversion funnel analysis.
- Developed a design strategy to optimize conversion funnels for both 1st-time and returning users.
- Contributed to the award-winning 'Decisions' solution for Teams and Office 365, enhancing collaboration, engagement, and productivity through features like agenda building, in-meeting extensions, secure voting, MoM templates, and task management.
- Executed high-fidelity wireframing, prototyping, and user testing to validate design hypotheses.
Senior Product Designer
Aspire
- Developed pivotal expense management features, enhancing feature parity in the competitive fintech landscape, including expense restrictions, receipt reminders, invoicing, and budget limits. Achieved a 95%+ OKR completion rate.
- Contributed to the development of Aspire's billing feature over six months, resulting in a receivables NTV of $1.3 - $1.8 million per month, a retention rate of over 66%, and an average of 3.2 invoices per account.
- Achieved 100 business sign-ups in three months for the billing feature, with 70% weekly engagement and 69% retention over six months. Improved process efficiency by 30% and reduced errors by 40% through OCR, reaching 54% adoption.
- Designed Aspire's premium corporate cards, aligning with the founders, CMO, head of designs, and head of the CEO's office to comply with Visa and Mastercard guidelines.
- Led cross-functional collaboration with developers, project managers, illustrators, designers, marketing, business unit heads, and external vendors.
Product Designer | Strategist
Enchanting Travels
- Transformed the design culture, team, and processes to implement the product requirements with agility and quality.
- Led the design team, emphasizing the importance of design systems, product ownership, and its long-term impact on the business to key stakeholders in product and tech.
- Increased customer engagement by around 40% by reimagining the UX of proposals sent to potential customers.
- Aligned the leadership on design initiatives, improved collaboration with cross-functional teams, drove execution, and managed projects, product roadmap, and strategy.
- Designed a new and robust travel planning tool for the sales team that reduced lead time by 20%.
UI/UX Design Strategist
Anders Nielsen & Co/Ancotrans
- Oversaw the digital transformation of Ancotrans, Northern Europe’s leading container transport service. The redesign made the product suite more user-friendly without increasing the learning curve.
- Ensured consistent design language and better usability, leading to a 25% improvement in operational efficiency for a fleet of 900+ trucks.
- Strategized the change management, UX improvements, and scalability of product experience across web and mobile.
Design Consultant
SignEasy
- Overhauled the SignEasy app to align with Apple's human-computer interaction (HCI) and localization standards, meeting the criteria for inclusion in Apple's Mobility Partner Program.
- Achieved notable recognition on the App Store as 'App of the Day' across 151 countries, resulting in a remarkable 700% surge in app downloads.
- Collaborated seamlessly with the marketing team to generate assets for App Store promotions, blogs, videos, sales decks, and email campaigns, ensuring a cohesive and impactful marketing strategy.
Senior Product Designer
SignEasy
- Directed a team of three designers to foster cross-functional collaboration among the product, design, marketing, tech, and customer success teams.
- Managed diverse responsibilities, including feature discovery, conversion optimization, project management, design roadmaps, user research, usability testing, peer reviews, and recruitment for the design team.
- Contributed to a substantial increase in in-app purchases by 44% and document transactions by 15%.
- Redesigned the new user onboarding flow, elevating the completion rate by 119%.
- Enhanced 1st-time user activation by 171% and overall user activation by 5%.
Product Designer
Practo
- Designed and prototyped the appointment booking, billing, and analytics workflows for Practo Ray, a clinic management software used by 15,000 clinics and 40,000 doctors across India.
- Collaborated and validated design solutions with healthcare professionals to discover how to translate their needs into product features.
- Won 2nd place in the Cloud Solutions category at Express IT Awards 2016.
Education
Master's Degree in Product Design and Manufacturing
Indian Institute of Science - Bengaluru, India
Bachelor's Degree in Electronics and Telecommunication Engineering
Mumbai University - Mumbai, India
Skills
Tools
Sketch, Adobe Experience Design (XD), InVision, Marvel, Miro, Jira, Trello, Google Slides, Ableton Live, Principle, Adobe After Effects, Slack, Marvel App, Google Analytics, UXCam, FigJam, Hotjar, Claude
Languages
CSS, HTML
Platforms
Figma, iOS, Web, Android, Apple, Mobile, Desktop, Webflow, WordPress, Drupal, Mixpanel
Industry Expertise
Professional Services, Information Technology, Health & Wellness, Healthcare, Luxury Goods, Music, Consumer Products
Other
Product Design, Usability, Human-computer Interaction (HCI), Prototyping, Agile UX, Product Reviews, Information Architecture (IA), Design Sprints, SaaS, SaaS Design, Web App Design, Web App Testing, Style Guides, User Journeys, Planning, Proposals, Teams, Conversion, Style Sheets, Enterprise SaaS, Annotated Wireframes, Usability Analysis, Typography, Wireframing, Apps, Web UX, Wireframe to Product, UI Design, Design Systems, UX Wireflows, Task Analysis, Task Management, UX Prototyping, UI Prototyping, Competitor Analysis & Profiling, User Journey Maps, Personas, User Personas, Business Cases, Task Flows, UX Design, Web Design, Responsive Web Design (RWD), UX Research, iOS App Design, User Experience (UX), User Interface (UI), Workflow Analysis, Visual Design, UIKit, Graphic Design, Mobile UI Design, UX Audits, Dashboards, UX Wireframes, Dashboard Design, Mobile App Design, Design Consultation, Consulting, Design Leadership, Design Ops, Mobile Apps, User Flows, UX Review, Layout, User Engagement, Leadership, Component Libraries, Design Guidelines, UX Principles, Agile, Data Visualization, B2B, Notion, System Design, Mobile UX Design, Low-fidelity Prototypes, Presentations, Software as a Service (SaaS), Journey Mapping, UI Audits, UX Writing, eCommerce, Document Management, Mobile Design, Web UX Design, Financial Services, MVP Design, Rapid Prototyping, Design Reviews, Adobe Creative Cloud, UI Components, Web Components, Layout Design, Software, Animated Prototypes, Web Application Design, Web UI Design, Angular, Stakeholder Management, UX Leadership, Stakeholder Engagement, React, Landing Page Design, Desktop App Design, Communication, Complex Application User Interfaces (UI), Conversion Rate, Project Management, Product Requirements Documentation (PRD), Change Management, User Onboarding, Enterprise, A/B Testing, User Research, B2C, Last Mile Logistics, Onboarding, Growth Hacking, Digital Signatures, Competitive Strategy, Feature Roadmaps, Localization, Rapid Interactive Prototyping, Social Media, Social Media Content, Finance, Fintech, Usability Testing, User Testing, UI Animation, Branding, Team Leadership, Process Optimization, User-centered Design (UCD), Conversion Rate Optimization (CRO), Design Thinking, Consumer Behavior, User Stories, Pitch Decks, Presentation Design, Healthcare Services, Copywriting, Technical Writing, Accessibility, Websites, Research, Workshops, Stakeholder Interviews, Landing Pages, Content Strategy, Product Ownership, Mobile Applications, Companion Software, CSS5, Rotato, Gmail, Investor Presentations, App UI, App UX, Healthcare IT, Health IT, Web UI, Brand Activation, Enterprise System Design, Redemption, Job Schedulers, Calendar Design, Billing Systems, Medical Billing, Electronic Health Records (EHR), Electronic Medical Records (EMR), Validated User Research, User Roles, Trucking, Airport Transportation, Delivery, Maps, UI Maps, Mapping, Lottie-iOS, Lottie, User Interviews, Event Planning, Flight, Public Transportation, Travel, Travel Design, Financial Software, Heuristic Analysis, Interactive Prototypes, Banner Ads, Emailers, Digital Marketing, Responsive Web Apps, Mobile UI, Interactive Maps, Web App UI, Web App UX, Mobile UX, Mockups, Web Dashboards, Analytics, Calendars, Business, Meetings, Productivity, User, Remote User Testing, Remote Work, First Principles, UX Testing, UI Testing, Corporate Finance, Customer Journey, Design Management, Project Design & Management, Interaction Design (IxD), UX Process, Design, Tools, HR Tools, Customer Research, Ideation, Workflow, User Retention, Market Research, Artificial Intelligence (AI), Document Management Systems (DMS), Document Design, P2P, Corporate, Responsive UI, Business to Business (B2B), ChatGPT, Accounting, Accounting Systems, Card UI, SaaS UX Consulting, Material UI, Claude Code, Claude Design, Microsoft Copilot
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