Julie Chang, Designer in Los Angeles, CA, United States
Julie is currently unavailable

Julie Chang

Bio

Julie is a product design leader with 10+ years across fintech, insurtech, healthtech, and enterprise SaaS. She excels in end-to-end UI/UX, design systems, and data-informed strategy, building scalable platforms, mentoring teams, and driving measurable business outcomes through cross-functional collaboration and strategic design leadership.

Portfolio

Work Experience

Lead Product Designer

2021 - PRESENT
At-Bay
  • Led UX/UI design for internal insurance claims platform, reducing manual workload by ~80% through ML automation.
  • Designed broker relationship management (BRM) tool to enable data‑driven forecasting and strategic business planning.
  • Developed administrative tools improving underwriter assignments and broker commission workflows, reducing task times by 16%.
  • Established and maintained design systems across internal and external tools, collaborating closely with product managers and engineers.
  • Promoted best design practices company‑wide; organized design book club to foster skill development.
Technologies: Figma, Storybook, SaaS, Mockups, UX Research, UX Wireframes, Design Documentation, Mobile Design, Data-driven Design, User Research, Product Ideation, App UX, Product Design, User Experience (UX), UI Design, User Interface (UI), UX Design, Web App Design, User Journey Maps, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, Branding, Web Design, Artificial Intelligence (AI), Machine Learning, Generative Artificial Intelligence (GenAI), Cross-platform UI, Desktop Web Design, Mobile UI, Complex Data Analysis, Onboarding, Interactive Design, Data Visualization, Mobile App Design, Mobile UX Design, Mobile App UI, Design Systems, User Flows, UX Design

Founder, Product Designer

2015 - PRESENT
Bubb Studio
  • Delivered UX/UI design solutions across industries, increasing user engagement and conversion rates.
  • Partnered with cross‑functional teams to align design with business objectives and product strategy.
  • Defined end‑to‑end product strategies and design roadmaps for client products, aligning user needs with business objectives to accelerate go‑to‑market timelines and drive measurable growth.
Technologies: Adobe CC, Figma, Zeplin, Notion, Jira, Machine Learning, Cross-platform UI, Desktop Web Design, Mobile UI, Marketplace Design, Onboarding, Interactive Design, Data Visualization, Mobile App Design, Mobile UX Design, Mobile App UI, Design Systems, Digital Marketing, User Flows, UX Design

Data Visualization & Product Designer

2023 - 2024
Tropicana Brands - Main
  • Sole product designer for client; partnered with engineering and product teams to define product vision and roadmap.
  • Led UX design for Tropicana’s enterprise intranet, including initial design system creation and iterations.
  • Designed AI‑powered inventory management system to optimize warehouse workflows and increase revenue.
Technologies: Design Systems, Data Visualization, Dashboard Design, Data-driven Dashboards, UI Design, UX Design, Figma, Information Architecture (IA), Dashboards, Web Dashboards, Web Design, Data-driven Templates, Microsoft Power BI, Product Ideation, Product Design, User Experience (UX), User Interface (UI), Web App Design, User Journey Maps, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, Artificial Intelligence (AI), Machine Learning, Cross-platform UI, Desktop Web Design, Mobile UI, Complex Data Analysis, Onboarding, Interactive Design, Design Systems, User Flows, UX Design

Founding Product Designer

2020 - 2021
Kikoff
  • Owned design strategy and execution across product, marketing, and social media.
  • Designed and launched MVP product within 1.5 months, resulting in $1M gross sales and 60,000+ new users within two months.
  • Created consumer banking app and admin dashboards to scale operations; managed and mentored junior designers.
Technologies: Figma, Jira, Atlassian, Amplitude, Usertesting.com, Mockups, UX Research, UX Wireframes, Design Documentation, Mobile Design, Data-driven Design, User Research, Product Ideation, App UX, Product Design, User Experience (UX), UI Design, User Interface (UI), UX Design, Web App Design, User Journey Maps, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, Branding, B2C, Web Design, CSS, Cross-platform UI, Desktop Web Design, Mobile UI, Marketplace Design, Complex Data Analysis, Onboarding, Interactive Design, Data Visualization, Mobile App Design, Mobile UX Design, Mobile App UI, Design Systems, Digital Marketing, User Flows, UX Design

Senior Consultant, Product Design

2020 - 2020
Logic20/20
  • Designed automated digital workflows from paper-based processes for San Diego Gas & Electric.
  • Conducted user research and competitive analysis to design builder dashboard for SDG&E, reducing application processing time by 70%.
  • Applied behavioral science and accessibility best practices to improve usability for older user demographics.
Technologies: Figma, Excel 365, Jira, SaaS, Mockups, UX Research, UX Wireframes, Design Documentation, Mobile Design, Data-driven Design, User Research, Product Ideation, Product Design, User Experience (UX), UI Design, User Interface (UI), UX Design, Web App Design, User Journey Maps, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, B2C, Web Design, Cross-platform UI, Desktop Web Design, Mobile UI, Onboarding, Interactive Design, Data Visualization, Mobile App Design, Mobile UX Design, Mobile App UI, Design Systems, User Flows, UX Design

Founding Product Designer

2019 - 2020
Ahead Health
  • Led end‑to‑end product design for telemedicine platform, including patient journey, internal dashboards, and marketing assets.
  • Supported product growth to 1–2K monthly patients within two months of launch.
  • Improved marketing copy, increasing conversion rates by ~200%.
Technologies: Adobe Experience Design (XD), Sketch, Zeplin, HTML Email, InVision, Jira, Miro, Product Strategy, Dashboard Design, SaaS, Mockups, UX Research, UX Wireframes, Design Documentation, Mobile Design, Data-driven Design, User Research, Product Ideation, App UX, Product Design, User Experience (UX), UI Design, User Interface (UI), UX Design, Web App Design, User Journey Maps, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, Branding, B2C, Web Design, HIPAA Compliance, Cross-platform UI, Desktop Web Design, Mobile UI, Onboarding, Interactive Design, Data Visualization, Mobile App Design, Mobile UX Design, Mobile App UI, Design Systems, Digital Marketing, User Flows, UX Design

Education

2010 - 2014

Bachelor's Degree in Visual Arts, Business, Communications

University of California, San Diego - San Diego, CA, USA

Certifications

JUNE 2018 - PRESENT

Lean Six Sigma Green Belt

NASA

FEBRUARY 2018 - PRESENT

Yoga Barre Instructor Certification

Hot 8 Yoga

JUNE 2017 - PRESENT

AS9100 Aerospace Lead Auditor Certification

DEKRA Training

Skills

Tools

Sketch, Adobe Experience Design (XD), Zeplin, Miro, Usertesting.com, Jira, Illustrator CC, InVision, Atlassian, Adobe CC, Google Analytics, FullStory, Microsoft Power BI

Platforms

Mobile, Figma, iOS, Desktop, Web, Android

Industry Expertise

Product Ideation, Cybersecurity

Languages

CSS, HTML

Other

Process Improvement, Product Design, Product Development, User Experience (UX), Product Strategy, Dashboard Design, Design Systems, UX Mentoring, UX Consulting, Mobile Banking, User Journeys, Dashboards, Administration, Form Design, Web Applications, Mapping, User Testing, User Interviews, Qualitative Research, Competitive Strategy, Wireframe to Product, Mobile Prototypes, Low-fidelity Prototypes, Interactive Prototypes, Journey Mapping, Service Blueprints, Fintech, Online Banking, Credit Scores, Credit Reporting, Information Architecture (IA), UI Style Guides, Style Guides, Responsive, Responsive Layout, Responsive Design, Copywriting, Finance, Remote User Testing, A/B Testing, Quantitative Research, Data Analysis, Story Mapping, Mobile Apps, Card Design, Digital Banking, Consumer Banking, User Journey Maps, B2C Marketing, Responsive Web Apps, Construction, Construction Management, Internal Systems, Databases, API Databases, Customer Support, Marketing Strategy, QA Testing, User Surveys, Design Production, Digital Design, Digital Product Design, UI Design, User Interface (UI), UX Design, Holistic UX Design, Roadmaps, SaaS Design, Web App Design, B2B, B2C, Mobile App Design, SaaS, Mockups, UX Research, UX Wireframes, Design Documentation, Mobile Design, Data-driven Design, User Research, Data Visualization, Web Design, Prototyping, Interactive UI, App UX, High-fidelity Wireframes, User Flows, Wireframing, User Experience Design, Responsive Web Design (RWD), MVP Design, Web App UX, Web App UI, Cross-platform UI, Desktop Web Design, Mobile UI, Complex Data Analysis, Onboarding, Interactive Design, Mobile UX Design, Mobile App UI, Design Systems, Figma, Digital Marketing, User Flows, UX Design, Brand Design, HTML Email, Excel 365, Amplitude, Storybook, Loans, Branding, HIPAA Compliance, Artificial Intelligence (AI), Machine Learning, Marketplace Design, Notion, Desktop App Design, Data-driven Dashboards, Web Dashboards, Data-driven Templates, Design, Brokers, Insurance Processing, Generative Artificial Intelligence (GenAI)

Experience

  • Dashboards - 10 years
  • Dashboard Design - 10 years
  • User Experience (UX) - 10 years
  • Product Design - 10 years
  • Product Strategy - 10 years
  • Mobile - 10 years
  • Product Development - 10 years
  • Artificial Intelligence (AI) - 2 years
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