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Kaushik Ghosh

Kaushik Ghosh

Bengaluru, Karnataka, India
Member since December 18, 2015
Kaushik is an experienced UX architect and UI designer. He has worked for many global IT and product heavyweights, mostly Fortune 100 companies such as Microsoft, Intel, Intuit, T-Mobile, Cisco, and more. He also has worked for numerous startups in San Francisco, Singapore, and Bangalore.
Kaushik is now available for hire
  • Experience Lead, Customer Care Application Expert
    2014 - PRESENT
    • Worked as one of the Experience Leads for Customer Care products (Cloud and On Premise).
    • Learned Agile and UX collaboration methods including backlog grooming from user experience goals.
    • Defined customer research strategy and collaborated with product leadership to define the road map.
    • Worked on interactive prototyping and user research.
    • Defined cross functional alignment on delivering usage analytics framework.
    Technologies: Agile Methods, HTML5
  • Principal Interaction Design & Innovation Lead
    Intuit Inc.
    2010 - 2013
    • Led and managed innovation programs for the Center of Innovation & Experience Design.
    • Was awarded an excellent work performance review form the Intuit India Development Center.
    • Key responsibilities include bringing in creative synergies, and evangelizing design sensitivity among different technology, product, and platform work groups that ultimately produced delightful experiences for the customers across US and global markets (Singapore, UK, Canada, and India).
    • Responsible for creating customer-centered experiences for different usage contexts, roles, and delivery channels (web, mobile, and cloud).
    • Used Intuit's renowned 'Design for Delight' methodologies.
    • Collaborated with product management to device, design, implement, and analyze experiments.
    • Conducted training and coaching for internal resources to become Innovation Catalysts.
    Technologies: NA
Other Experience
  • The Art Of Meaningful UX Design (Publication)
    Everyone from designers to clients to users desires meaningful products, but how much do we know about what it takes to make consumer experiences meaningful? Can the psychology of consumer experience inform our UX design strategies? In this article, Toptal Freelance Designer Kaushik Ghosh shows us how to design products that connect with users beyond basic needs and functions. The process of "Meaning Making" through appropriate design interventions can lead to significantly higher engagement, passion, and commitment from users.
  • Certificate of Completion degree in Design Thinking for Business Innovation
    University of Virginia, Darden School of Business - Charlottesville, Virginia (USA)
    2013 - 2013
  • Master's degree in Communication & Interactive Design
    National Institute of Design - Ahmedabad, India
    1991 - 1998
  • User Experience (UX)11 years
  • Adobe Creative Suite8 years
  • Contextual Design8 years
  • User Interface (UI)8 years
  • Customer Experience8 years
  • Sketch 33 years
  • Adobe Creative Suite
  • Sketch 3
Bengaluru, Karnataka, India
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