Melisa Fejzic, Marketing Expert in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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Melisa Fejzic

Verified Expert  in Marketing

Marketing Expert

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Toptal member since March 10, 2025

Bio

With nine years of experience in the IT industry, Melisa has developed strong proofreading, copyediting, and content refinement skills. She progressed from a profile content editor position to her current role as a marketing copywriter, conducting quality content reviews, ensuring clarity in written materials, and collaborating on best writing practices. As a marketing copywriter, Melisa crafts compelling content, refines messaging, and ensures consistency across marketing materials.

Project Highlights

eCommerce Landing Pages Transformation
Increased lead generation for a bridal studio by contributing to its ad and email copy through strategic copy efforts and layout enhancements.
Enhanced Content Creation Through AI
Reduced overall content creation time by nearly 30% while improving brand consistency across multiple client projects.
Multifaceted Email Marketing Campaigns
Helped increase average open rates by leveraging targeted messaging and data-driven insights.

Expertise

  • ChatGPT
  • Content Writing
  • Copy Editing
  • Google Docs
  • Microsoft Teams
  • Proofreading
  • Quillbot
  • Slack

Work Experience

Marketing Copywriter

2024 - 2025
Digital Silk
  • Developed ad copy and completed asset sheets for multiple digital campaigns, increasing audience engagement.
  • Conceptualized, edited, and proofread landing pages for eCommerce clients, including a bridal studio that saw an increase in lead generation.
  • Incorporated ChatGPT to streamline content creation, crafting GPT "agents" for reliable, brand-consistent output.
  • Collaborated with internal teams and clients during brainstorming sessions, providing strategic input on copy direction and marketing initiatives.
  • Created and refined email marketing campaigns for various industries (IT, storage, health supplements, etc.), improving open and click-through rates by leveraging data-driven insights.
  • Leveraged ChatGPT and created prompts to generate reliable content and reduce writing time for landing pages.

Profile Content Editor

2022 - 2024
Toptal
  • Produced and edited high-visibility professional profiles on Toptal landing pages, accurately highlighting each individual's expertise.
  • Collaborated with the Toptal team to refine copy structure, emphasizing key achievements and project experience to enhance candidate appeal.
  • Implemented SEO best practices to increase profile visibility, boosting acceptance and engagement rates.

Project History

eCommerce Landing Pages Transformation

Increased lead generation for a bridal studio by contributing to its ad and email copy through strategic copy efforts and layout enhancements.

I focused on creating impactful landing pages for eCommerce clients. One highlight was a bridal studio that struggled to drive leads. By conceptualizing and refining its landing pages—improving clarity, structure, and user flow—I helped increase the studio's engagement and conversion rates. This experience sharpened my copywriting and editing skills and showcased my ability to craft compelling brand narratives that resonate with target audiences.

Enhanced Content Creation Through AI

Reduced overall content creation time by nearly 30% while improving brand consistency across multiple client projects.

A significant part of my role involved incorporating ChatGPT into content workflows. I developed GPT "agents" to quickly shape, format, and generate high-quality, reliable content and a consistent voice and tone for each client's brand. These AI-driven processes allowed me to streamline production times for construction clients (tiles and glass) while maintaining creativity and accuracy. By collaborating on prompt strategies, I automated repetitive tasks, freeing more time for higher-level brainstorming and refinement efforts.

Multifaceted Email Marketing Campaigns

Helped increase average open rates by leveraging targeted messaging and data-driven insights.

I conceptualized and edited email marketing campaigns for various industries, from IT and storage solutions to Medicare, health supplements, and pharma. My responsibilities included writing compelling ad copy, filling asset sheets, and collaborating with client teams to ensure the final messaging was on point. Through this work, I honed my ability to adapt voice and style to each unique audience, contributing to improved open and click-through rates.

Education

2021 - 2024

Bachelor's Degree in English Language and Literature

University of Sarajevo - Sarajevo, Bosnia and Herzegovina

Skills

Core

Copywriting, Marketing, Email Campaigns, Content, Search Engine Optimization (SEO), Content Creation, Paid Advertising, Content Marketing, Writing & Editing, SEO Content, Digital Marketing, Email Marketing

Platforms & Tools

Quillbot

Business Models

B2B

Other

Gmail, Microsoft Word, Proofreading, Copy Editing, Slack, Microsoft Teams, Google Docs, Google Sheets, ChatGPT, Documentation, Content Writing, Technical Documentation, Portfolios, SEO Copywriting, AI Prompts, Email Content, Blogs, Advertising Copy, Social Media Content Writing, AI Social Media Content Creation, B2B Marketing, AI Content Creation, Tone of Voice

Collaboration That Works

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