Felix Reiners, Product Manager in Munich, Bavaria, Germany
Felix Reiners

Product Manager in Munich, Bavaria, Germany

Member since March 9, 2019
Coming from a successful background in large and medium-sized organizations as well as tech startups, Felix is a senior product manager with over 12 years of experience—specializing in SaaS, mobile apps, and machine learning. He is educated in economics, finance, and business strategy. All in all, Felix has a well-rounded career in the tech sector, consulting on human-centered design, agile work, community building, and collaborative innovation.
Felix is now available for hire

Project Highlights

  • Delivered a workflow tool helping internal project managers to decide and prepare the delivery of projects into the cloud.

Expertise

Education

Employment

  • Senior Solutions Manager Intelligent Apps and Services

    2018 - 2019
    CloudMade
    • Used machine learning and human-centered design to create native iOS and Android apps for travelers and commuters, supporting clients in the automotive industry to build up valuable, user-centered offerings.
    • Oversaw the product team and all aspects of product development for intelligent mobility apps, including product vision, strategy, and profitability. This included full P&L responsibility.
    • Authored a vision-and-strategy paper in my first 100 days in the role which included a market-and-customer analysis, user research, strategic analysis, and review of current needs and capabilities.
    • Leveraged excellent team management to ensure that the team possessed a clear product vision aligned with the organizational strategy, resulting in markedly improved morale in just four months.
    • Corrected courses to get solutions on track; took a product from an underdeveloped demonstrator to a production-ready app which resulted in their first-ever App Store release.
    • Defined the product vision and strategy as well as a 12-month roadmap of epics.
  • Innovation and Digitization Consultant

    2016 - 2018
    Freelance Consulting
    • Provided coaching and consulting on design thinking and the Agile methodology to clients across a broad range of industries as well as acted as the product owner in software development projects.
    • Aligned employees and consultants from different consultancies on a common goal using Agile methods which brought the project from concept to successful cloud launch in under six months.
    • Designed and delivered a workflow tool helping internal project managers decide, and prepare to bring projects into the cloud—reducing the cycle time from several months to two weeks.
    • Designed and implemented communication strategy for their introduction of to the cloud—engaging thousands of employees via the website, blog, and open talks.
  • Product Manager

    2013 - 2015
    IDEO
    • Defined the product strategy and led a product team, ensuring the stability of customer cloud implementations and customer support.
    • Joined conversations with clients at least weekly to explain the technology and listen to feedback.
    • Received a very high customer satisfaction rate regarding the product, with more than 70% of the customers signing long-term contracts after the initial pilot.
    • Earned an extremely high user satisfaction rate with a typical Net Promoter Score of >50.
    • Ensured the stability, safety, and security of client implementations by setting up and leading compliance, information security, and customer support activities—successfully passing compliance checks and penetration tests from industry leaders.
    • Leveraged my background in corporate environments to create an enterprise SaaS product from scratch that was marketed and sold to several prestigious companies.
    • Established a dedicated business development function and led the team’s growth efforts.
    • Implemented a CRM tool, created standard terms and contracts, and developed an off-the-shelf pricing scheme, enabling the successful scale-up of business development to IDEO consultants.
    • Fostered strategic client relationships—earning renewed licensing contracts and attracting new consulting business.
  • Innovation Project Manager

    2007 - 2013
    Deutsche Bank
    • Led several innovation initiatives that were focused on supporting an innovation culture and engaging employees. Ultimately led a collaborative innovation function at Deutsche Bank Group.
    • Successfully introduced collaborative innovation to Deutsche Bank Group engaging thousands of employees in creative and collaborative problem-solving.
    • Awarded with the Deutsche Bank GTO RARE Award for exceptional performance.
    • Constructed an idea management platform for Deutsche Bank Group Technology and Operations.
    • Built the first innovation lab for Deutsche Bank Group Technology and Operations.

Project History

  • Large German Insurer
    Delivered a workflow tool helping internal project managers to decide and prepare the delivery of projects into the cloud.

    Provided coaching and consulting on design thinking and the Agile methodology to clients across a broad range of industries as well as acted as a product owner in software development projects.

Education

  • Master's degree in Economics
    2001 - 2006
    Maastricht University - Maastricht, Netherlands
  • Erasmus Exchange in International Business
    2004 - 2004
    Universidad Carlos III - Madrid, Spain

Certifications

  • Professional Scrum Master Level I (PSM I)
    JANUARY 2018 - PRESENT
    Scrum.org
  • Professional Scrum Product Owner I (PSPO I)
    OCTOBER 2017 - PRESENT
    Scrum.org

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