
Peter Segerer
Verified Expert in Product Management
Product Manager
Tamarama, New South Wales, Australia
Toptal member since October 14, 2019
Peter has managed a range of digital products for clients like Adobe, Samsung, Australia Post, Qantas, Wesfarmers Insurance, eBay, GSK, and Defence Force Recruiting. Along with a master's degree in marketing, he has over 14 years of experience leading PM teams and working for enterprises and startups managing digital products like job platforms, mobile apps, or enterprise and eCommerce platforms on Sitecore or Adobe AEM.
Project Highlights
Expertise
- Agile Project Management
- Certified ScrumMaster (CSM)
- Design Sprints
- Design Thinking
- Digital Product Management
- Jira
- Lean Startups
- iOS
Work Experience
Project Lead (Contract)
Johnson & Johnson
- Led the implementation and launch of a B2B platform for health care personnel.
- Managed stakeholders by facilitating consultation between the various departments including technology, technology vendor, marketing, and several business ones.
- Planned the product roadmap, backlog creation, feature prioritization, and grooming.
- Created the go-to-market strategy and launch planning.
- Managed the project.
Founder in Residence
Antler
- Developed and validated venture concepts, notably Indemia, a startup aimed at commercialising academic knowledge through an expert network akin to Expert 360.
- Interviewed participants of the two-sided marketplace (fulltime academics and industry).
- Developed pitch decks to pitch to investments and partners.
- Built business models and P&L financial models.
- Evaluated market value and potentials (TAM, SAM, SOM).
- Developed wireframes and user stories.
- Researched the market and competition.
- Created a go-to-market strategy.
Operations Director | Digital Executive Producer
Host/Havas Australia
- Led a team of 6-to-8 digital product managers that were managing different products like Event Finder (a salary comparison tool) or the online application tool as part of the career platform of the Australian Defence Force, Defencejobs.gov.au which increased the overall application rate by 37.6%.
- Defined and prioritized product roadmaps of programs of work for clients like Defencejobs.gov.au, Air New Zealand, and GSK.
- Spearheaded the discovery and scoping phases of large digital engagements including feasibility studies, stakeholder workshops, customer interviews, design sprints, and prototyping.
- Defined and optimized digital production processes including design thinking, lean, waterfall and hybrid methodologies.
- Oversaw and managed the digital production team (10-12 product and project managers).
- Managed the concept, delivery, and go-to-market strategy of the Fitness App ADF Active.
Senior Digital Producer | Product Manager
Havas Worldwide
- Managed the Fitness App ADF Active from a product concept to the go-to-market phase (more than 5,000 active users/month, it reached the top ten in the iOS fitness category).
- Led customer interviews and user acceptance testing in close collaboration with the user experience team.
- Prioritized the product roadmap as a combination of planned features and live customer feedback.
- Worked closely with a data analyst to provide ongoing reporting to the client/product owner.
- Created business documentation and SOWS.
- Worked closely with the cross-functional product team throughout the product lifecycle.
- Composed business documentation and SOWS including user story creation in Confluence and Jira.
- Employed scrum development methodologies throughout concept, development, and live stages.
Senior Digital Producer
Razorfish Australia
- Managed digital products like large enterprise CMS solutions, mobile apps, interactive 3D mapped projections, and in-store digital and eCommerce experiences.
- Worked with the largest Adobe Marketing Cloud development team in Australia at the time.
- Led scrum ceremonies including standups, story refinements sessions, and retrospectives.
- Collaborated with creative and user experience teams to ideate product concept and feature ideas, define product scope, documentation in Confluence and Jira, and create user stories (including acceptance criteria).
- Worked closely with the technical director and technology teams throughout the product lifecycle, especially during development stages.
Digital Product Manager
Students Go Abroad
- Managed the relaunch and go-to-market strategy of the eCommerce platform, Studentsgoabroad.com.
- Applied SEO techniques to rank among the top three results for top keywords.
- Conducted market research and customer/user research to determine product-market fit.
- Released and analyzed the impact of new features.
- Grew the application rates by 30% by implementing growth strategy including SEM, social, and influencer marketing.
Digital Product Manager
Schaffhausen ITC Solutions
- Managed digital products like websites and eCommerce solutions for clients in tourism, financial services, and eCommerce.
- Launched a tourism booking platform for Ostsee Holstein Tourism, a fashion eCommerce store, and an eCommerce store for online flower deliveries.
- Created wireframes and user stories.
- Oversaw the design and development teams.
- Worked closely with client stakeholders.
- Designed and ran SEO and SEM activities.
Project History
Expert Network for Academics and Industry Partners | Indemia
Co-founded Indemia.net: an online expert network allowing companies to better connect with academic experts worldwide.
I worked in hackathons and design sprints to generate ideas solving real-world problems with the help of technology. I regularly pitched the business concepts to the cohort, to industry experts and investors.
I also performed market research and validation, conducted interviews, business modeling, and held daily coaching and workshops with industry and startup experts.
As a result, I co-founded Indemia.net, an online expert network allowing companies to better connect with expert academics in various fields who are experienced with working with industry partners applying their research, expert knowledge, and technology.
Job Platform | Defencejobs.gov.au
Led a product and project management team in building various platform features and products with a 37.6% increase in apps.
In close collaboration with the digital lead, technical director and CTO, I handled roadmap planning and prioritized all products, features, and milestones of the platform. The products included an online application form, event finder, landing page generator, virtual reality games, an interactive 360° simulator, interactive video games, salary comparison tools, and more.
I led discovery and scoping phases including the conceptualization, experience design, prototyping, customer testing and interviews, stakeholder workshops, and the AB testing. I also led the relaunch and system integration to Sitecore which included the Salesforce and CRM platforms.
Results:
• 17% increase in efficiency through the recruitment funnel
• 100% increase in female enlistments
• 37.6% increase in completed applications
ADF Active Fitness App I Havas Worldwide
Led product concept, experience design, development, launch, and ongoing enhancements—top 10 in iOS Sports, 4.5-star rating.
I managed the whole product lifecycle from concept to launch and ongoing enhancements. I worked closely with the product owner on the client-side and managed the product roadmap, prioritizing backlog consisting of customer feedback and strategy-related features.
Due to the success and decrease of prospects' fail rates, we were given a budget for the second version, including improved imagery, more training features, high-quality video material, and additional features like podcasts.
Adobe AEM Integration Coles Car and Landlord Insurance I Razorfish
https://financialservices.coles.com.au/insurance/car-insuranceManaged UX and development phase within client's technical team and at the time the largest Adobe AEM team in Australia.
I worked on-site at Wesfarmers Insurance and ran agile ceremonies like backlog grooming, sprint planning, demos and retrospectives. I was also heavily involved in the setup and optimization of how onsite and remote teams collaborated with each other.
eCommerce Platform for Qantas Golf Club I Razorfish
https://www.qantas.com/fflyer/dyn/memberSpecials/qantasgolfclubLed the build and launch of Qantasgolfclub.com, an eCommerce platform—enabling access for 10 million frequent flyer members.
We partnered with Golf Now who provided a booking system and golf course database via API integrations. Working with business analysts and subject matter experts from Qantas, I managed the UX and design teams at Razorfish. Along with being involved in user interviews, I ran sprint ceremonies for all parties which included sprint grooming, demos, and retrospectives. I also worked remotely with a development team from Deloitte and ran regular virtual standups and agile ceremonies.
Samsung Stadium Audio Live Streaming Mobile App I Razorfish
Led product concept, build, and launch of the Rugby Lions Tour app—17,000 downloads, 37,000 audio streams in 3 test matches.
I led the product concept, development, and launch of this iOS and Android app—allowing fans to replace the original live commentary on TV with live commentary of the comedians Roy & HG which was streamed from Channel 9 studios.
Other functionalities were a live social feed hosted by a social response team with Roy & HG, which prompted a live Q&A, sweepstakes, and conversation throughout the live games.
Australia Post Postcards App I Razorfish
https://www.iabaustralia.com.au/research-and-resources/research-resources/item/12-research-and-resource/1254-australia-post-postcards-appLed product concept, development, launch, and ongoing enhancements (go-to-market strategy) with over 1,000 installs per week.
The product was one part of a strategy helping Australia Post to bring their traditional physical products to the digital age. The app allowed a user to send their favorite holiday photos as physical postcards. The app won various awards including one at the Webby Awards.
Global Internship Platform | Studentsgoabroad.com
http://Studentsgoabroad.comOversaw launch and ongoing enhancement of a job platform, Studentsgoabroad.com with 400,000+ users, 28% increased conversion.
Education
Master's Degree in Business and Marketing
University of Neu Ulm - Neu Ulm, Germany
Skills
Tools
Jira, Trello, Zeplin, Adobe InDesign, InVision
Paradigms
Agile Project Management, Kanban, Design Thinking
Industry Expertise
Electronics, Pharmaceuticals, Government, Telecommunications
Other
iOS, Certified ScrumMaster (CSM), Digital Product Management, Project Scoping, Mobile Apps, Waterfall Delivery, Android, Lean Startups, Design Sprints, Product Roadmaps, FMCG, Two-sided Marketplaces, Waterfall Methodology
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