Akhilesh Sattenapalli, Project Manager in Vancouver, BC, Canada
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Akhilesh Sattenapalli

Verified Expert  in Project Management

Bio

Akhilesh is an accomplished project manager with a solid foundation in IT program management and technical architectures. Throughout his career, he has effectively stepped into various roles, including program manager, scrum master, release manager, change manager, and business analyst, demonstrating his versatility and skill. Akhilesh has also coached teams on agile methodologies, successfully implementing the scrum process to improve team efficiency and project outcomes.

Project Highlights

New Platform (SaaS Solution, Mobile Application) for Small, Medium-scale Enterprises
Launched several releases of this new product, which gained a large a customer base and secured ten times the estimated ROI.
Spearheaded IT RFP to Identify Qualified Vendor to Develop Web Application
Awarded contract to the vendor. Secured savings of $500,000. Acted as a primary liaison between the vendor and business team, managed all dependencies, identified risks, and avoided scope creep proactively.

Expertise

  • Agile Coaching
  • Agile Project Management
  • Jira
  • Release Management
  • Requirements Analysis
  • Scrum Master
  • Software Release Management
  • Stakeholder Management

Work Experience

Project Manager

2022 - PRESENT
WorkSafe BC
  • Developed a new customer portal for insurance claims management, automating 80% of the manual tasks.
  • Managed a $5 million annual budget and a project of 20 team members and 15 key executive stakeholders.
  • Facilitated monthly project steering committee meetings. Forecasted and tracked project schedule and cost.

Program Manager

2021 - 2021
Cognizant
  • Led new microservices development in the renowned retail industry.
  • Managed, as a project manager, timelines and budget, communicated project status to stakeholders regularly, managed dependencies, and allocated resources.
  • Managed multiple projects under my portfolio as a program manager.
  • Acted as a scrum master, managing all dependencies with external teams, organizing Jira boards, and facilitating scrum ceremonies.

Program Manager

2021 - 2021
OneSpan
  • Planned and led the product rollout right from code cut-off (developer) through multiple environments (QA, pre-Sandbox, Sandbox) to production.
  • Facilitated phase gate meetings to obtain stakeholder consensus on Sandbox and production go/no-go.
  • Conducted cross-functional meetings to bring together developers, quality analysts, and DevOps (deployment team) to tackle impediments to ensure a smooth rollout of product release.
  • Ensured products were released as per the corporate roadmap.
  • Developed communication management plan and communicated the project status to stakeholders.

Software Project Manager

2019 - 2021
Videri
  • Trained multiple teams on Agile methodology (Scrum and Kanban framework). Transformed teams from Waterfall to Hybrid and then to Agile.
  • Led software development projects (development and integration of back end and front end). Led mobile application projects (iOS, Android) and released to respective app stores.
  • Led end-to-end new product development from discovery phase to requirements gathering, design, development, testing, maintenance, and support.
  • Facilitated all sprint ceremonies (grooming, sprint planning, daily stand-up meetings, mid-sprint checkpoints, sprint reviews, sprint retrospectives, release planning and product demonstrations).
  • Developed comprehensive project documentation such as detailed project plan, schedules, estimates, Gantt charts, and timely status reports.
  • Set up change management processes. Managed scope change requests with proper impact analysis.
  • Tracked project performance and compared against KPI (CPI, SPI, sprint velocities) and also against project success criteria.
  • Managed and responded to client requests.
  • Developed a communication management plan. Facilitated timely project status meetings to communicate to stakeholders.

Project Manager

2016 - 2019
Purolator
  • Implemented enterprise-wide digitalization solutions such as SAP Ariba, electronic signature solutions, digital invoice management systems, and document management systems.
  • Secured savings of $500,000 annually by digitalization (reducing paper usage and storage space).
  • Conducted requirements elicitation sessions with business stakeholders. Translated business requirements into functional/non functional, system security service-level architectural support requirements.
  • Led complicated RFP's. Evaluated RFP responses. Organized vendor presentations, led contract negotiations, awarded contract to vendor. Managed vendor and monitored vendor performance.
  • Drafted project documentation such as project charter, SOW, communication management plan, executive presentations, contracts, RAID logs, Gantt charts, WBS and project schedule, business case, project proposal, and release and transition plans.
  • Managed product development and led user acceptance testing. Prepared training manuals and facilitated training sessions.

Associate Project Manager

2014 - 2015
Syncup Technologies
  • Managed software upgrades and migration projects for banking institutions. This project included migration of OS, browser, and software versions on various hardware devices.
  • Drafted standard operating procedures and trained new team members to efficiently carry out migration activities.
  • Developed project dashboards for both executives and managers in MS Excel to monitor project performance.
  • Allocated and managed resources to successfully complete projects on time and within projects.
  • Created detailed project documents including work plans, schedules, stakeholder management plan, communication plan, change logs, risk log, and escalation processes.

New Platform (SaaS Solution, Mobile Application) for Small, Medium-scale Enterprises

Launched several releases of this new product, which gained a large a customer base and secured ten times the estimated ROI.

I led the project discovery phase to identify business goals and targeted audience and success criteria. Identified requirements and developed feature backlog (user stories). Created product roadmaps and planned roll-out of the product in multiple phases.

Identified user personas and worked with designers to create efficient user journeys. Managed 20 developers and testers. Led the front end, back end, and mobile application development simultaneously.

Carried out user acceptance testing and deployed the product in multiple phases. Worked with sales to develop client-requested features and collaborated with LiveOps to assist with production issues supported by clients.

Spearheaded development activities while also collaborating with the hardware team.

Enterprise-wide Implementation of SAP Ariba

Launched organization-wide SAP Ariba. Trained over 100 users and digitalized contract management and RFP processes.

Documented current end-to-end process. Conducted requirement gathering sessions with business stakeholders and data mapping sessions to identify customized fields. Collaborated with the SAP team to customize the tool as per business requirements. Deployed the pilot version of the Ariba tool in partnership with the procurement department. Collaborated with 200 vendors to create Ariba profiles and digitalized the RFP and contract management process.

Spearheaded IT RFP to Identify Qualified Vendor to Develop Web Application

Awarded contract to the vendor. Secured savings of $500,000. Acted as a primary liaison between the vendor and business team, managed all dependencies, identified risks, and avoided scope creep proactively.

Collaborated with a business team of 14 stakeholders to elicit, analyze, and document different kinds of requirements such as functional, security, load and performance, warranties, service level agreements, user interface, scalability, configuration, data maintenance, audit log, and support requirements.

Worked with legal to prepare and consolidate RFP documentation (terms and conditions, timelines) and draft contract.

Categorized requirements into mandatory, rated requirements and proposed an evaluation strategy to business teams

Led end-to-end RFP, answered all vendor questions, organized oral demonstrations with vendors, evaluated proposals, negotiated and awarded the contract to vendor.

Acted as the primary contact between business and vendor during project execution and monitored vendor performance against contractually agreed SLA's.
2013 - 2015

Master's Degree in Industrial Engineering

Concordia University - Montreal, Canada

2009 - 2013

Bachelor's Degree in Mechanical Engineering

SRM University - Chennai, India

APRIL 2022 - PRESENT

SAFe Scrum Master

Scaled Agile

MAY 2019 - PRESENT

Certified Scrum Master

Scrum Alliance

FEBRUARY 2018 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

AUGUST 2017 - PRESENT

Black Belt (Six Sigma Lean)

Management and Strategy Institute

Tools

Jira, Confluence, Slack, Office 365, SAP Ariba, Artifactory, Visio, Excel 2016, Word 2016, Microsoft PowerPoint, Asana

Paradigms

Six Sigma, Lean, Continuous Integration (CI), Requirements Analysis, Agile Project Management, User Acceptance Testing (UAT), Change Management, Contract Lifecycle Management (CLM), Team Development, Kanban

Platforms

Monday.com, SharePoint, Azure

Industry Expertise

High-tech Startups, Supply Chain Management (SCM)

Other

Smartsheet, Lucidchart, Project Management, Process Improvement, IT Program Management, Scrum Master, Product Roadmaps, Release Management, Backlog Management, Design Sprints, User Stories, Project Timelines, Requirements, Requirements & Specifications, Technical Requirements, Requirement Traceability Matrices, Business Requirements, Functional Requirements, Project Discovery, Sprint Planning, Process Analysis, Budget Management, Project Budget Management, Startups, Operations Research, Industrial Engineering, Digital Project Management, Data Integration, DocuSign, IT Business Analysis, C++, HTML5, CSS3, Mechanical Engineering, Industrial Design, Project Management Professional (PMP), Software Release Management, IT Project Management, Jira Administrator, Story Mapping, User Journeys, User Personas, User Flows, Feature Backlog Prioritization, Sprint Ceremonies, Project Planning, Project Tracking, Project Closure, Project Support, Key Performance Indicators (KPIs), Gantt Chart, Scope Management, Communication, Workflow, Mobile/Web Project Management, Procurement, RFQ, Request for Information (RFI), Vendor Management, IT Contracts, Contract Management, Contract Negotiation, Evaluation, Contract Drafting, Contract Review, Stakeholder Management, System Requirements, Service-level Agreements (SLA), Data Analysis, SAP, Pareto Diagrams, Resource Allocation, SOP Development, System Migration, Data Migration, Risk Management, Resource Management, Enterprise SaaS, SaaS Product Management, Software as a Service (SaaS), Mobile Apps, QA Testing, IT Deployments, IT Support, Relational Data Mapping, Business Proposals, Stakeholder Analysis, Stakeholder Interviews, Documentation, Planview, Agile Coaching, IT Projects, Request for Proposal (RFP), Software Development, Production Support, Product Management, Facilitating Scrum Cermonies, improving team performance

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