
Ana Veronica Velez Ballesteros
Verified Expert in Project Management
Project Manager
Mexico City, Mexico
Toptal member since May 6, 2025
Ana is a senior program manager and Scrum Master with software development, business process optimization, and application security expertise. With over a decade of experience in Agile methodologies, she has successfully led cross-functional teams in delivering high-quality and secure IT solutions across healthcare, retail, and other industries. Ana's expertise includes secure coding, requirements gathering, stakeholder collaboration, SDLC, cloud infrastructure, and process improvement.
Expertise
- Agile
- Computer Science
- DevOps
- IT Projects
- Jira Administration
- SAFe 6
- Six Sigma Black Belt Certified
- Waterfall Methodology
Work Experience
Agile Program Manager
Creai
- Implemented encryption, authentication, and authorization mechanisms to protect sensitive identity data.
- Worked with the customer to collect, clarify, and capture requirements to provide a new front-end interface using a low-code service provided software.
- Allocated resources effectively, provided clear guidance across all project stages to ensure right-first-time results, and managed dependencies between various teams and systems for successful implementations.
- Managed architecture design, technical design, and task decomposition into Journeys, use cases, and Jira tickets.
- Collaborated with software development teams to incorporate secure coding practices into the software development lifecycle as part of the reconstruction of the Verato framework.
- Ensured that AWS services in the project development and design phases are HIPAA-compliant.
- Managed AI solutions from sales to implementation and testing.
Technical Program Manager
Verato
- Handled architecture design, technical design, and task decomposition into journeys, use cases, and Jira tickets.
- Allocated resources effectively, provided clear guidance across all project stages to ensure right-first-time results, and managed dependencies between various teams and systems for successful implementations.
- Implemented Scrum process and managed all related methodology processes and improvements.
- Worked closely with stakeholders to understand security requirements and integrate them into the identity resolution and data management solutions provided by Verato.
- Collaborated to perform security testing, including penetration tests and vulnerability scans, proactively identifying and fixing security issue.
Agile Project Manager
Constellation Brands
- Worked with the UI/UX team to achieve program vision and front-end usability.
- Facilitated Scrum events, which included daily stand-ups, iteration planning, backlog grooming, and iteration retrospectives.
- Held SAFe Scrum events such as PI planning, ART backlog grooming, and system demos.
- Achieved company OKRs and successfully reduced the SLA for delivery from two weeks to one week through VSM analysis.
- Established and maintained strong relationships with key stakeholders, including business units, IT teams, and external vendors.
Scrum Master
CitiBanamex
- Implemented Waterfall and Agile Scrum methodologies and effectively managed and coordinated QA processes across the API factory to ensure the delivery of high-quality software products.
- Conducted test planning, execution, defect tracking, and reporting, improving QA practices and leading cross-functional teams to success.
- Demonstrated strong analytical and problem-solving skills, guaranteeing the seamless integration and functionality of APIs.
Project History
Galaxy Platform
Launched Galaxy, a powerful tool to drive client sales strategies and optimize offers.
As a Scrum Master and technical PM at Constellation Brands, I had the opportunity to lead a dynamic team of 10 developers in the successful development and delivery of the Galaxy platform. My responsibilities included overseeing the entire SDLC, from ideation to deployment, ensuring we adhered to the highest quality standards. This approach enhanced our ability to respond swiftly to changes and client feedback, ensuring that the platform evolved to meet user needs seamlessly. I facilitated regular Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to maintain clear communication and alignment within the team.
The Galaxy platform’s successful launch marked a significant achievement for Constellation Brands, providing clients with a powerful tool to drive their sales strategies and optimize offers. This project highlighted my ability to lead complex, high-stakes projects using structured methodologies like SAFe, while delivering solutions that add tangible value to clients. It also reinforced my commitment to fostering team collaboration and delivering excellence in every aspect of project management.
CLARO Video for FireTV
Released the first version of CLARO video for FireTV as a project leader.
As a project leader, I successfully managed a diverse team of five remote developers and one local developer to deliver a high-quality application that received Amazon certification. This project required comprehensive coordination and collaboration across multiple time zones, ensuring all team members remained aligned with project goals and deadlines.
I facilitated regular communication through virtual meetings and utilized project management tools to keep track of progress, assign tasks, and address any challenges promptly. My role also involved mentoring team members, providing technical guidance, and promoting a collaborative work environment to drive productivity and innovation. By fostering a culture of transparency and continuous improvement, I harnessed the strengths of a distributed team to achieve a seamless and efficient development process.
The successful Amazon certification of our application underscored our commitment to quality and compliance while meeting all our clients’ expectations. This experience enhanced my leadership skills and demonstrated my ability to deliver complex projects through effective remote teamwork.
Agile Consulting Services
Built a portfolio of consulting projects with IBM, specializing in assessing client needs and implementing Agile frameworks to enhance their work methodologies and drive operational excellence.
One notable project in the portfolio involved guiding a large financial services firm’s transition to Agile with IBM. This transformation project led to a 40% reduction in delivery cycles and significantly boosted team engagement and client satisfaction.
My role included providing Agile training, setting up an Agile center of excellence, and facilitating workshops to embed Agile principles into the company’s DNA. Through my consulting services with IBM, I am dedicated to helping organizations achieve transformative results by optimizing their work methodologies and embracing Agile frameworks.
Education
Master's Degree in Statistics and Quality
Tecnologico de Monterrey - Monterrey, Mexico
Bachelor's Degree in Electronic Systems
Tecnologico de Monterrey - Mexico City, Mexico
Certifications
Project Management Professional (PMP)
Project Management Institute (PMI)
SAFe Product Owner/Product Manager
Scaled Agile
Six Sigma Black Belt Certified
Tecnologico de Monterrey
Certified Scrum Master
Scrum Alliance
Skills
Tools
Jira, Slack, Zoom
Paradigms
Agile, Azure DevOps, Lean, DevOps, Kanban, Six Sigma, Scrum
Other
IT Projects, Jira Administration, SAFe 6, APIs, Waterfall Methodology, Sizing, Productivity, Waterfall, Scrum Master, Six Sigma Black Belt Certified, People Management, Computer Science, Teams, Microsoft Teams, PMI, PMO, QA Testing, Statistics, Planview, Scrum of Scrums
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