Catherine Conaghan, Project Manager in Lagos, Portugal
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Catherine Conaghan

Verified Expert  in Project Management

Project Manager

Location
Lagos, Portugal
Toptal Member Since
March 5, 2020

Catherine is a certified PMP, Agile product owner, and professional engineer (P.Eng.) with over 13 years of technical project management experience. She has proven success in working with globally dispersed teams to deliver outstanding B2B and B2C SaaS and desktop software projects and products across various areas. Catherine thrives in challenges where she can provide effective solutions for innovative and mission-driven organizations.

Project Highlights

PM for a US-based Finance App for Gig Workers
Worked as a PM and led the team from ideation to launch a new finance app for gig workers for a fast-growing US-based fintech startup.
Lead PM for a Corporate Digital Innovation Startup Team
Led the innovation startup team to develop and test ideas for new digital products for the US market. Defined the innovation processes and timelines and executed day-to-day management of the team to test and develop new products.
PM for an Energy Innovation Lab in Asia and the US
Served as the PM for an innovation lab of a leading international energy provider, managing the development of greener and smarter energy solutions in Asia and the US.

Expertise

Work Experience

Project Manager

2020 - PRESENT
Finance App for Fast-growing Startup
  • Collaborated with the product manager and client team to establish the MVP requirements for the new finance web application through discovery phase planning.
  • Assisted the design and development team in creating a project plan, including timeline, cost, and team resources required to deliver the MVP for the web application.
  • Managed the design and development team using Agile methodologies to successfully deliver the finance web application MVP for mobile and desktop, on time and within budget.

Project Manager

2020 - PRESENT
Banpu Public
  • Created business strategy plans and documentation for a number of innovative products being developed in the Banpu Innovation Lab.
  • Managed several projects and teams to deliver prototypes of new innovative products, including a gas control system digital twin product and an e-mobility control and data tracking product.
  • Managed the development of a new bespoke and interactive website for the Banpu Innovation Lab, which involved creating detailed requirements and working with the development team to successfully deliver the website in WordPress before launch.

Co-founder

2020 - PRESENT
The Lock Inn
  • Co-founded The Lock Inn, which is Ireland’s first live, online and interactive event venue and production company that creates, produces, and manages all aspects of online livestreamed events delivered across a range of genres and audiences.
  • Supported the delivery of over 50 livestreamed shows (theatre, comedy, film, live music, charity fundraisers, and quizzes) to audiences in over 30 countries, with an estimated 120,000 virtual attendees to date.
  • Developed the online event venue website which includes event details, full ticketing solution, and fulfillment of the live stream event itself (including emails, ticket links, password protection, and live streaming of the event).
  • Developed multiple similar sites for clients in Shopify to deliver similar platforms for customers to deliver online/virtual live streamed events such as gigs, concerts, plays, and corporate events.

Tech Project Manager

2023 - 2023
REFNOW SMART-UP Microfactories UG
  • Implemented end-to-end automation process for their marketing function to increase efficiency and reduce errors. This included creating an automated contact categorization function across their database of 6,000 contacts.
  • Created a new OKR system in Coda to make creating, tracking, and managing objectives and key results easier. Included a new dashboard reporting and notification summary emails.
  • Developed an automated process for updating the client's website with news and event information from a simple form input from their staff when attending events.

Agile Coach and Scrum Master

2020 - 2020
Freelance
  • Led the development team's day-to-day by managing priorities, feedback on development requirements, and daily stand-up meetings.
  • Implemented a new Agile framework for the development team to streamline development and ensure that the highest priority developments were executed per the senior product manager's requirements.
  • Set up a more appropriate weekly sprint process, including organizing and leading sprint planning, sprint reviews, daily stand-up meetings, and improving communication between the distributed development team and management.
  • Implemented a Jira and Confluence framework to facilitate the new sprint framework and conducted a full set of automated KPI reporting on product development for senior management.
  • Consulted on product and user requirements for the energy management industry based on previous experience in the industry.

Senior Project Manager

2014 - 2020
IES
  • Delivered the MVP for a commercial launch of a SaaS web platform which combines IoT, data visualization, analysis, simulation modelling and machine learning to provide advanced analysis for the design and management of smart buildings.
  • Delivered ideation to MVP of a web-based dashboard tool. It allows users to create bespoke dashboards to easily view key performance indicators and a range of other widgets targeted at the smart building and smart city sector.
  • Managed the delivery of an MVP for the commercial launch of a desktop energy network simulation tool. It enables engineers and consultants to carry out advanced network design and analysis quickly and easily.
  • Acted as project lead for an internal iOS- and Android-based energy auditing app.
  • Served as technical project manager for several R&D and commercial software projects with budgets from $100,000-$1 million.
  • Involved in managing cross-disciplinary teams and working with globally-based partners, suppliers, and clients to ensure successful project delivery.
  • Served as Agile advocate for three years, providing coaching and process improvements to promote internal operational efficiencies.
  • Coordinated and contributed to the writing of project bids to commercial clients and for R&D research grants. Lead writer of successful proposal bids to the competitive European Union Horizon 2020 grant program (projects in the six-figure range).
  • Provided consultancy, technical input, and wrote several research papers relating to areas in building energy efficiency, smart building control, energy and smart network modeling, model calibration, data acquisition, data-mining, and visualization.

Project Manager

2009 - 2014
Castlecool
  • Employed as a group energy manager for Ireland’s largest temperature-controlled warehousing and logistics. I advanced to the position of group project manager within the first year.
  • Managed and implemented an extensive energy management project through the development of a software-based model of the company's warehouse facilities. Identified viable energy and cost-saving measures, resulting in an 18% reduction in energy cost.
  • Developed a bespoke in-house preventative maintenance and energy database platform that reduced maintenance costs and allowed for better tracking and auditing of system and building performance.
  • Led and implemented a project which streamlined the customer administration process by using data transforms to automate the input of data into the warehouse management systems, resulting in a reduced admin overhead of 35% and fewer errors in orders.
  • Facilitated several external client-facing projects focused on system integration and process improvements, which directly reduced labor costs for the company.
  • Managed and contributed to all active internal and client-facing projects, including IT, Operational, 'Lean Programmes', Energy, Management, Capital Spend, and Infrastructural projects, resulting in cost savings and revenue growth.
  • Managed all I.T. development, budgeting, and planning.
  • Became a finalist for GradIreland Graduate of the year in 2011, as nominated by the company for the projects I had led.

PM for a US-based Finance App for Gig Workers

Worked as a PM and led the team from ideation to launch a new finance app for gig workers for a fast-growing US-based fintech startup.

I led the team from ideation to the successful launch of the Income Passport web app for gig workers in the US to connect gig apps and bank accounts for income report generation.

I led the discovery process with the client, defined the MVP requirements, and forecasted the timeline and cost. I then cooperated with the designer to create the web app design and user stories, prioritizing our work in Jira. I worked with the development team daily to ensure the delivery, managing all team meetings and reporting to the client.

We successfully launched the app six months after the initial project kick-off.

Lead PM for a Corporate Digital Innovation Startup Team

Led the innovation startup team to develop and test ideas for new digital products for the US market. Defined the innovation processes and timelines and executed day-to-day management of the team to test and develop new products.

I served as the lead PM for a US-based corporate innovation startup team in the food service industry, backed by one of the largest CPG companies in the world. I managed a team of product managers, designers, and developers daily to create new digital products for the food industry using Agile and Lean startup methodologies.

PM for an Energy Innovation Lab in Asia and the US

Served as the PM for an innovation lab of a leading international energy provider, managing the development of greener and smarter energy solutions in Asia and the US.

I led the delivery of the product strategy documentation, product use cases, and product planning. I managed a team tasked with the development of innovative R&D product prototypes in the energy and e-Mobility industry.

I also managed the delivery of a new WordPress site for the innovation lab using a third-party agency, where I ensured a unique website for the innovation lab was created as per the requirements. I was responsible for updating certain content on the site and managing plug-ins, publishing, etc.

PM for a US-based Energy Auditing App

Implemented a new Agile framework and workflow for a distributed web app development team to streamline the development of a data collection and analysis product for the energy management sector.

I defined and tracked the delivery plan in this role, leading scrum planning, reviews, and daily stand-up meetings. I also provided day-to-day management and support to the development team by managing priorities, removing blockers, providing feedback on requirements, and implementing daily and weekly automated KPI reports.

iSCAN SaaS Web Platform

Launched MVP, led new features, and managed several releases of the iSCAN tool.

Carried out competitor analysis and acted as a business analyst with a range of stakeholders to identify key features required for the product's MVP. Worked with the UX designer and the development team on the design of new features. Managed a team of eight developers, QA testing, and carried out user acceptance testing to deliver the high-priority features required for the initial MVP launch and several release updates since. Led fortnightly sprint planning and review meetings and participated in sprint retrospectives and daily stand-ups.

iVN Network Modeling Tool

Product owner for MVP commercial release and several release updates since.

Identified new features required to deliver a successful MVP commercial release of the product and managed the feature's development with a team of eight developers, two testers, and a UX designer. Liaised with other customers and project managers to determine further high-value feature requirements and led their development for several further releases of the product.

iDashboard Tool

Led the development required from ideation to the MVP launch of a SaaS web-based dashboarding tool.

Managed the initial MVP and monthly release updates of the iDashboard tool with a team of three developers and one UX designer, which included leading sprint planning and review meetings. Worked with clients and internal consultants to ensure features developed were of high value through backlog user story creation, backlog grooming, and prioritization. Ensured that the tool developed allowed users to easily create a bespoke web dashboard that could connect to data from a range of different sources.

Energy in Time - Smart Building Platform

Lead technical PM for company's role in the Energy in Time Project.

Managed a team of six developers, one UX designer, and four consultants to deliver four new sophisticated software features in a SaaS data analytics platforms to develop an innovative tool for managing day-to-day building performance using model simulation. This included a new cloud-based deployment for the software and development of a RESTful API to enable third-party connections. Managed all aspects of project planning, leading project meetings, managing timelines, scope, budget and communication, and coordination with ten other partners involved in the project who were dispersed throughout Europe.

EINSTEIN: Building and Advanced ML Modeling Software Project

Lead PM for the successful delivery of the EINSTEIN R&D project.

Lead project manager for the successful delivery of the highly innovate EINSTEIN R&D project, which focused on the testing and delivery of three new state-of-the-art algorithms to enable predictive control and optimization of the building's performance incorporating a simulation-based software model. This involved managing the in-house development of several new software features across multiple development teams, as well as management of a second external partner whose developments were integrated into in-house tools.

REEMAIN: Industry 4.0 and Decision Support Platform for Manufacturing Facilities

Technical PM for the development of the REEMAIN Decision Support tool.

Managed all aspects of the in-house project delivery, as well as liaising and co-ordinating with 11 other partners across Europe. Led a team of two UX designers and six developers to create a new desktop-based decision support tool for the manufacturing industry, which allows users to easily identify and simulate opportunities for saving energy in their facilities.

Group KPI Dashboards

Managed and developed a set of new company-wide automated KPI reports and dashboards.

Managed an in-house project to automate the connection of data collected from multiple sources and systems to a single database. Developed bespoke KPI reports and a set of dashboards for the group's management team for the better day-to-day oversight of the company's performance and allow for more efficient decision making. When the company was later acquired by a larger firm, the KPI platform developed was rolled out to all 12 facilities in the firm's portfolio.

Development of a Hybrid Energy and Supply Strategy

Led and implemented a successful energy management strategy for the company resulting in an 18% reduction in energy costs.

Lead manager and engineer to develop and deliver an effective energy management strategy for the company to significantly reduced its overhead costs. This involved the creation of a software model of the facility and simulating multiple energy savings options to determine which would be the most effective and result in a good ROI. 12 energy-saving measures were identified and implemented in the facility, resulting in an energy saving of 18% (annual six-figure saving).

CEDISON: Community Energy Dynamic Solution

Served as the lead PM for the company's roles to deliver an integrated network forecasting and blockchain-based energy trading tool.

I was the lead technical project manager in successfully delivering IES's role in the CEDISON Innovate UK-funded project. The project focused on integrating a virtual energy network simulation and forecasting tool with a novel blockchain-based energy trading platform. The platform was delivered on the cloud and integrated via a new API developed for the project.

The platform showed future energy markets in which decisions on trading energy can be made in real time by all actors in the energy network.
2009 - 2013

Master of Philosophy Degree (MPhil) in Engineering

Queens University Belfast - Belfast, Ireland

2009 - 2010

Diploma of Higher Education in Business Management Practice

Micheal Smurfit Business School, UCD - Dublin, Ireland

2004 - 2008

Bachelor of Engineering Degree in Electronic Engineering

National University of Ireland - Galway, Ireland

JANUARY 2019 - PRESENT

Professional Scrum Product Owner

Scrum.org

JANUARY 2018 - PRESENT

Chartered Engineer (CEng MIEI) Registered professional Title - Professional Engineer Equivalent

Engineers Ireland

OCTOBER 2015 - PRESENT

Project Management Professional (PMP)

Project Management Institute

Tools

TFS, Microsoft PowerPoint, Visio, Google Docs, Google Sheets, Microsoft Word, Microsoft Team Foundation Server, Jira, Slack, G Suite, Project Management & Work Tracking Tools, Microsoft Project, Adobe Photoshop, Balsamiq Mockups, Confluence, Zoom, Wix, Trello, Office 365, GIS, HubSpot, Zapier, Asana, Microsoft Excel, Google Slides, AutoCAD, Microsoft Access, Microsoft Power BI, Figma, Atlassian, Wrike, MURAL, Miro, MATLAB, LabVIEW, Visual Basic, Crystal Reports

Industry Expertise

Energy, Renewable Energy, Food & Beverage, Event Ticketing, Green Energy, Utilities, Logistics, Startup Accelerators

Paradigms

Agile, Requirements Analysis, Agile Product Management, Agile Project Management, Agile Leadership, Agile Software Development, User Acceptance Testing (UAT), Acceptance Testing, Waterfall Delivery, Scrum, Waterfall Development, B2B, B2C, PMBOK, Rapid Prototyping, Azure DevOps, Kanban, Design Thinking

Platforms

WordPress, Amazon Web Services (AWS), Shopify, SharePoint, Enterprise Resource Planning (ERP), Azure, iOS, Android

Other

Smart Cities, Stakeholder Management, Technical Requirements, Project Management Professional (PMP), Energy Analytics, Minimum Viable Product (MVP), Project Budget Management, Discovery Workshops, Data Collection, Project Discovery, Product Discovery, Web, Agile Coaching, Budgeting, Scrum Master, Estimation & Planning, Roadmaps, Product Ownership, Scrum Product Owner, Professional Scrum Product Owner (PSPO), Web Project Management, Project Delivery, Presentations, Product Delivery, Communication, Microsoft 365, Google Drive, Grant Proposals, Technical Reports, Environmental Science, Engineering, Backlog Management, Backlog Grooming, Sprint Planning, Project Planning, Project Management, Time Management, Consulting, Key Performance Indicators (KPIs), Budget Management, Reports, Agile Program Management, Program Management, Technical Project Management, Writing & Editing, Freelancing, Product Development, Project Timelines, Customer Discovery, Feature Backlog Prioritization, Project Scheduling, Requirements & Specifications, Teams, Stakeholder Engagement, Planning, Product Roadmaps, Project Tracking, Project Coordination, Software Project Management, Customer Journeys, Complex Problem Solving, Reporting, Project Reporting, User Stories, Cross-functional Collaboration, Cross-functional Team Leadership, Process Flows, Team Leadership, Functional Requirements, Certified Project Manager, Best Practices, Digital Project Management, Task Management, Innovation, Project Management & Delivery, Project Scoping, Business Operations, Engineering Management, Software Development Lifecycle (SDLC), Feature Prioritization, Smart Homes, Smart Grid, Web Development, Microsoft Azure, Business Requirements, Vendor Management, Process Improvement, Process Mapping, APIs, REST APIs, Web Video, Videos, Technical Leadership, Progressive Web Applications (PWA), Startups, Mobile, Web Platforms, Mobile Apps, Mobile Applications, Product Owner, Product Management, Data Visualization, Discovery, Databases, Product Requirements Documentation (PRD), Proposals, Distributed Team Management, Software as a Service (SaaS), Leadership, Line Management, Cloud Platforms, Energy Management, Data Analytics, Workflow, BI Reports, Budget Modeling, Dashboards, Lean Manufacturing, Internet of Things (IoT), Technical Product Management, Waterfall Methodology, Software Development, Business Analysis, IT Project Management, Process Improvement Project Management, Websites, Website Setup, Operational Efficiency Improvement, Process Design, Frameworks, Manufacturing Project Management, Manufacturing, Consumer Applications, Discovery Management, Front-end, Back-end, Event Planning, Client Delivery Management, Software Implementation, Business to Business (B2B), Integration, Analysis, User Experience (UX), System Integration, Productivity, Cloud, Analytics, Grants, Risk Management, Third-party Management, GAP Analysis, Product Comparison, Finance, Process Optimization, Coaching, Mentorship & Coaching, Release Management, Process Documentation, Jira Administrator, Jira Administration, Workshop Facilitation, Automation, Operations, Data Analysis, ChatGPT, Marketing Technology (MarTech), API Integration, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Market Research, Digital Solutions, Technical Documentation, Customer Relationship Management (CRM), Documentation, Troubleshooting, Project Estimation, ClickUp, Microsoft Teams, Visual Basic for Applications (VBA), Python, Software Development Management, Lean Six Sigma, ManyCam, Social Media Marketing (SMM), Social Media, OpenStreetMap, eCommerce, Video Streaming, YouTube Livestreaming, Web Applications, Web & Mobile Applications, Go-to-market Plans, Video on Demand (VOD), Streaming, Events, Business Strategy, IoT Protocols, Machine Learning, Wireframing, Blockchain as a Service, Team Management, Fintech, Agile DevOps, Cost Estimation, Lean Startups, React, Notion, Artificial Intelligence (AI), Data Scraping, System Implementation, Operational Assessments, Vendor Selection, Creativity, Marketing, Request for Proposal (RFP), MySQL, Detail-oriented, Airtable, Digital Transformation, Optimization, Business Process Automation, System Architecture, Generative Pre-trained Transformers (GPT), Legacy Software, Booking Systems, Elementor

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