Eamon Sousa
Verified Expert in Project Management
Project Manager
São José dos Campos - State of São Paulo, Brazil
Toptal member since January 17, 2019
Eamon is a senior program manager with 18 years of experience running complex, multi-vendor delivery programs across SaaS, eCommerce, and enterprise software. He specializes in turning ambiguous pre-build phases into structured execution, aligning distributed vendors, internal teams, and executive stakeholders around a single operating rhythm. Eamon's engagements include managing budgets up to $5 million, coordinating globally distributed teams, and delivering enterprise platforms.
Project Highlights
Expertise
- Agile
- Agile Project Management
- Business Development
- Discovery Workshops
- Program Management
- Project Management
- Project Management Professional (PMP)
- Scrum
Work Experience
Agile Project Manager
RW3 LLC
- Protected product velocity and client commitments through a key team-member transition, owning end-to-end delivery on a client-facing learning platform.
- Moved client enhancement requests from intake to production by leading Agile ceremonies with a globally distributed engineering team, balancing high-demand client asks against platform-wide priorities.
- Shipped clean releases across QA, UAT, and deployment by coordinating release management end-to-end, catching integration issues before they reached clients.
- Integrated new AI capabilities into the platform roadmap by scoping technical work with engineers and translating feasibility to clients and internal stakeholders.
Founder & Principal
DIKE Digital
- Founded and operated an independent digital agency as a solo principal—owning the full commercial lifecycle: client acquisition, deal negotiation, project scoping, delivery governance, and ongoing account management across multiple verticals.
- Operated with complete strategic and operational accountability.
- Built operational infrastructure from zero, without playbooks or organizational support: client intake, delivery frameworks, financial management, and vendor coordination.
Agile Project Manager
RW3 LLC
- Protected product velocity and client commitments through a key team-member transition, owning end-to-end delivery on a client-facing learning platform.
- Moved client enhancement requests from intake to production by leading Agile ceremonies with a globally distributed engineering team, balancing high-demand client asks against platform-wide priorities.
- Shipped clean releases across QA, UAT, and deployment by coordinating release management end-to-end, catching integration issues before they reached clients.
- Integrated new AI capabilities into the platform roadmap by scoping technical work with engineers and translating feasibility to clients and internal stakeholders.
Senior Project Manager
McFadyen Digital
- Led eCommerce and marketplace implementation projects, driving successful digital transformations for global clients.
- Managed cross-functional teams in Agile environments, ensuring efficient execution and timely delivery.
- Partnered with stakeholders to align project goals with business objectives, improving customer satisfaction.
Project Manager
PTC
- Implemented the customer-facing deployment of PTC products (PLM and SLM) for the aerospace and automotive industries.
- Promoted industry best practices while delivering customer value through process improvement.
- Oversaw and led policies for the installation, configuration, deployment, integration, testing, and user adoption.
- Delivered projects on schedule and within budgets ranging from $80,000 to $1 million.
- Handled the adoption and expansion of PTC products at customers in the aerospace, automotive, and healthcare industries, promoting industry best practices and delivering customer value through process improvement.
Instructor
Clarify Treinamentos
- Worked as a project management instructor in advanced project management and Scrum programs.
Project Manager
Venturus
- Managed several mission-critical projects for cost reduction, process optimization, manufacturing planning, and supply chain management.
- Oversaw the development and deployment of an MRP system to support supply chain planning and directed distributed teams from different companies with a $6 million budget. The new system led to a 1,000% performance improvement for scenario planning (what-if analysis).
- Oversaw and was accountable for the management of a $5 million testing project, leading distributed teams. This project resulted in the reduction of the number of product faults by 20%.
- Managed and produced the Toad Escape game (for both Android and iOS platforms, Facebook.com/ToadEscape).
- Oversaw the development of several mobile application projects, including Android customization, application development and support, and content creation.
Instructor
Dinamus Consultoria
- Acted as a project management consultant and instructor in leadership and executive coaching programs.
Post-grad Coordinator
Faculdades Integradas IPEP
- Acted as the overall coordinator for a post-graduate program at IPEP and ensured that the students completed their current classes and oversaw the strategic and operational planning for the new courses.
- Coordinated the academics for the Project Management MBA.
- Oversaw the definition of the MBA curriculum structure, classes schedules, and the selection of professors.
- Worked as a professor for the project management and strategy modules for all of the MBA courses.
Project History
Supply Chain System Development
Managed the development and deployment of an MRP system to support supply chain planning.
• Oversaw a team of 25+ people to form six different companies that were geographically distributed.
• Managed a budget of $6 million.
• The new system led to a 1,000% performance improvement for scenario planning (what-if analysis).
Services Management Project for the Aerospace Industry
A parallel implementation of a spare parts planning system to two different business units.
• Managed two teams for a parallel implementation of a spare parts planning system for an aerospace company, during a 1.5-year timeframe.
• The project involved both on-premise and cloud hosting.
Creation of Training Material for a PMI GO Chapter
Wrote two chapters myself—Risk Management and Human Resources Management—and reviewed three chapters.
• The project aimed to create training content for a PMP Certification preparation course at the PMI GO chapter.
• The training material is currently being reviewed to be published by the Project Management Institute (PMI).
Joint Function Test
Managed geographically dispersed teams to create a new testing department.
• It had a $5 million project budget.
• A major result of this project was that it reduced the number of product faults by 20%.
Toad Escape Mobile Game
Managed and produced the Toad Escape game (for both Android and iOS platforms).
Toad Escape is a project that I’ve worked as a project manager and game producer—leading the team from conception to the publication of the game in the app stores.
Ecompensa
Managed the software and hardware development project.
This was a reverse logistic project for the safe disposal of cell phones and batteries.
Education
Master of Business Administration Degree in Business Administration
Fundação Getulio Vargas - Campinas, Brazil
Bachelor's Degree in Electrical Engineering
UNICAMP - Campinas, Brazil
Certifications
Certified Scrum Master
Scrum Alliance
Project Management Professional (PMP)
Project Management Institute (PMI)
Skills
Tools
Jira, Trello, Trac, Asana, Project Management & Work Tracking Tools, Figma, GitHub, Claude, Slack, Miro, Microsoft Power BI, SQL, Salesforce
Paradigms
Scrum, Agile, Agile Project Management, Agile Workflow, User Acceptance Testing (UAT), Implementation Project Management, Agile Delivery, Kanban, AI Project Management, UX Design, Azure DevOps, Machine Learning Operations (MLOps), DevOps
Industry Expertise
Digital Marketing, Automotive, Aerospace & Defense, Electronics, Telecommunications, Sustainability
Platforms
Android, Monday.com, WooCommerce, Amazon Web Services (AWS), Azure
Other
Project Management Professional (PMP), Project Management, Discovery Workshops, Program Management, Agile Program Management, Waterfall, Technical Project Management, Project Discovery, Backlog Management, Cost Management, IT Project Management, Product Requirements Documentation (PRD), Product Roadmaps, Project Planning, Web Project Management, Project Budget Management, Project Timelines, Enterprise Project Management, Cross-functional Coordination, Stakeholder Management, Facilitation, Documentation, Cloud, Communication, Resource Management, Technical Program Management, Risk Management, Cross-functional Team Leadership, Executive Reporting, Gantt Chart, Hybrid Project Management, Process Mapping, Progress Reporting, Project Coordination, Project Delivery, Project Tracking, Reporting, Status Updates, Software Development, IT, Scrum Master, Project Reporting, Stakeholder Alignment, Governance, Sprint Planning, Coordination, Project Planning & Execution, Team Coordination, Web Development, Capacity Planning, Acceptance Criteria, Sprint Retrospectives, Scope Management, Project Leadership, C-suite, Agile Product Delivery, Business Requirements, Release Management, Intake, Workflow, Consulting, Client Communication, Client Management, Communications Management, Workshops, User Stories, Software Development Lifecycle (SDLC), Team Leadership, Roadmaps, Technical Delivery Management, Project Scoping, Product Delivery, Technical Product Management, Training, E-learning, Project Management Office (PMO), PMO Processes, Distributed Team Management, Stakeholder Communication, Project Estimation, eCommerce, Artificial Intelligence (AI), Business Analysis, Requirements, Budget Planning, Large Language Models (LLMs), Product Strategy, Data Migration, Manufacturing, Product Management, Product Owner, PMO Governance, Organizational Design, Enterprise Change Management (ECM), Electrical Engineering, Operations Management, Performance Metrics, Payment Gateways, AI Tools, Software as a Service (SaaS), Learning Management Systems (LMS), Business Processes, Process Transformation, Delivery Management, Microsoft Copilot, AI Adoption, OpenAI, Gemini, API Integration, Workflow Automation, Portfolio Management, Digital Transformation, AI Agents, Process Optimization, SaaS, Objectives & Key Results (OKRs), Chief of Staff, Startups, Advisory, Workflow Optimization, Dependency Management, PMO Frameworks, Customer Service Management (CSM), Linear, Business Development, Supply Chain, Product Lifecycle Management (PLM), PI Planning, ClickUp, Notion, Teams, Google Meet, UI Design, Quality Assurance (QA), AI Integration, Web Applications, Single Sign-on (SSO), Multi-factor Authentication (MFA), Okta, Machine Learning, Vendor Management, OpenAI API, AI Marketing, Paid Advertising, Media and Internet, Gaming Platforms, Project Management in Gaming, Environmental, Social, and Governance (ESG), API/Services Architecture, Enterprise Startups, Database Architecture, Release Train Engineer (RTE), Scaled Agile Framework (SAFe), SAFe 6
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