Robert Hammock

I led a global team to develop and deploy a highly configurable, component-based life and annuity administration system.
• Managed onshore and offshore teams, including Java developers, UI/UX developers, business analysts, and architects.
• Spearheaded evolution of Scaled Agile and Lean practices.
• Developed team metrics to drive continuous improvement.
• Transformed the team from the mindset of "working on a task" to completing smaller work increments that delivered real business value throughout the release cycle, improving backlog management and eliminating overtime.
• Performed risk assessment and ongoing corrective actions.
• Implemented quality standards to ensure 95% of the business functionality went through automated tests.

I led the development and facilitation of a four-day class for hands-on training to prepare Agile teams to launch an Agile Release Train (ART). The syllabus included Agile values and principles, ART roles, and exercises that illustrated how to launch and execute a Program Increment (PI) successfully. I also co-facilitated Scaled Agile Framework's leading SAFe for 24 employees in nine countries.

On this project, I facilitated release planning, backlog grooming, and Scrum ceremonies. I also developed dashboards to monitor team metrics and identify opportunities for improvement.

As a release train engineer, I led the transition to Essential SAFe and implemented the first Agile Release Train with four cross-functional teams focused on business value and one system team to support the development environment and pipeline:
• Provided SME coaching to four new scrum masters to continuously deliver business value.
• Tracked work status and managed risks and issues.
• Facilitated retrospectives and inspect-and-adapt workshops to drive continuous improvement and process validation.

I managed global teams from four to 25 developers and product specialists to support the entire insurance product development lifecycle.
• Collaborated with clients to improve speed to market for new insurance products.
• Coordinated all project documentation preparation, from initial statements of work, project planning, status, and final delivery.
• Developed detailed project plans to highlight significant milestones and dependencies.
• Identified and managed project risks and impediments that could decrease the team's velocity.

The CEO Cockpit provided a summary of key business processes, including new business cycle time, call center statistics, and claims.

Key responsibilities:
• Collaborated with C-suite and key business leaders to identify objective metrics.
• Managed the design and development of red/yellow/green indicators with drill-down reporting using BusinessObjects.
• Participated in weekly review meetings with the senior leadership team, which frequently requested enhancements to the dashboards.

Key responsibilities:
• Managed onsite and remote teams responsible for converting traditional and advanced products.
• Implemented the best Agile practices such as decomposing deliverables into smaller tasks and delivering products with the greatest business value first.
• Facilitated weekly stakeholder briefings.

The Business Intelligence team led the development of a data warehouse, consolidating data from disparate systems, and automating reports created using Crystal Reports and Excel.

Key responsibilities:
• Performed structured product evaluation to select BusinessObjects as the preferred tool.
• Managed the development team responsible for building and maintaining Oracle database environment.
• Led data transformation and load effort using Informatica PowerCenter to populate the data warehouse with contract data from CyberLife, Vantage One, and LifeComm systems.

Led planning, daily stand-ups, retrospectives, and sprint reviews for a global team distributed across four countries. Project objectives included a complete refresh of the home page, creating new content templates, and integration with Yammer and MS Teams to facilitate collaboration and employee feedback. The SharePoint Online environment enhanced the user experience by providing native access for mobile devices and improving access to cloud-based content.

Led the implementation of a third-party product (Spacenus) to automatically detect and draw field boundaries using a single click.

Consistently performed backlog refinement to provide the opportunity to make adjustments. Introduced time-boxed design spikes to enable the additional elaboration of new product features.

Actively managed risks and dependencies.