Vishal Vichare

• Implemented AI-driven automation and CRM transformation, increasing user engagement by 25% and reducing operational inefficiencies by 30%.
• Optimized backlog prioritization in Jira, ensuring seamless Agile execution and feature alignment.
• Developed Power BI dashboards, enhancing compliance reporting accuracy by 30%.
• Collaborated with stakeholders to define product strategy, roadmap execution, and business impact assessment.
• Created wireframes and process flows in Miro and Visio, reducing feature development time by 25%.
• Analysed large datasets (Power BI, SQL) to improve forecasting, risk assessment, and decision-making, reducing user friction by 20%.

ACCOMPLISHMENTS
• Led Microsoft Dynamics CRM decommissioning and redevelopment, improving efficiency by 18%.
• Spearheaded competitor pricing analysis, enabling data-driven decision-making.
• Automated data workflows, reducing manual effort by 40% and improving reporting accuracy.
• Developed interactive dashboards that provided actionable insights, improving reporting accuracy and decision-making for cross-functional teams.

I defined project scope, plan, tracking, and road maps and managed the entire software lifecycle, assessing systems and associated portals. I also implemented changes while presenting the solution to stakeholders and demonstrated the importance of Agile methodology in resolving conflicts. In addition, I ensured client data was integrated into the scheduling system and maintained data consistency and quality.

As a product manager, I transformed application user friendliness for B2C users. I surveyed a sample of consumers, listed and inoculated challenges with the app, identified third-party apps utilized to track user activity, and built and presented business cases and solutions to stakeholders.

I also led scrum meetings, gathered and prioritized requirements, verified Web APIs requests and responses, launched a project communicating with internal teams while performing UAT, and transformed the app to track user exit points.

Led Scrum team through application development projects and managed offshore development teams, facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning sessions, demos, and other Agile methodologies.

I was accountable for working within teams to determine solutions to meet current and upcoming requirements measured by monthly users per feature or transaction volume. I delivered on time, team velocity and accuracy, support tickets, testing, support, retention, churn, and customer lifetime value. In addition, I defined project scope and plan, presented business cases, identified and mitigated risks while prioritizing requirements, led scrum meetings, implemented solutions, set and managed budget, executed project liaising with internal teams, and performed UAT.

Finally, I successfully utilized mixpanel to track customer journey while implementing different website pages to drive digital marketing campaigns that significantly boosted website registrations.

Led a team of developers to successfully design, develop, and launch a custom application that improved business processes for the charity. Managed the entire project lifecycle, from requirements gathering and product vision definition to development, testing, and deployment. Ensured seamless collaboration between stakeholders, including UK-based doctors and volunteers, to align the application’s functionality with real-world needs. The application introduced key features such as volunteer registration, scheduling, and reporting tools, significantly reducing manual work and enhancing operational efficiency. The application improved business processes, increased engagement, and enhanced transparency in tracking the charity’s impact by automating and optimizing workflows.