André Alarcón
Verified Expert in Support and Operations
Support & Operations Expert
Manta, Manabí Province, Ecuador
Toptal member since February 9, 2026
André is a procurement and supply chain professional with a strong track record in supplier management, strategic sourcing, and operational efficiency. He has managed high-value procurement categories, led international negotiations, and improved supply processes through data-driven decisions. André's analytical mindset and collaborative approach help organizations optimize costs, strengthen vendor relationships, and ensure reliable operations.
Expertise
- Customer Service
- Data Analysis
- Data Entry
- Economics
- Key Performance Indicators (KPIs)
- Microsoft Excel
- Negotiation
- SAP
Work Experience
Procurement Specialist
La Fabril
- Managed a procurement category with an annual budget of $30 million.
- Led negotiations with local and international suppliers to secure favorable commercial terms.
- Developed and maintained supplier contracts and long-term agreements.
- Ensured compliance with procurement policies and supported cost-reduction initiatives.
- Used SAP ERP in purchasing processes and supplier management.
Buyer
La Fabril
- Planned and coordinated the logistics and timely delivery of critical supplies.
- Managed supplier payments and monitored contract execution.
- Supported procurement reporting and operational efficiency initiatives.
- Promoted to procurement specialist based on performance in strategic negotiations and process improvement.
Administrative Assistant
IESS
- Supervised a customer service center and coordinated administrative procedures at the provincial level.
- Provided specialized assistance and guidance to affiliates.
- Collected and analyzed operational data to support process improvement initiatives.
Education
Master's Degree in Healthcare Administration
University of Arizona - Tucson, AZ, USA
Bachelor's Degree in Economics
University of Arizona - Tucson, AZ, USA
Skills
Tools
SAP
Administrative Operations
Customer Service, Data Entry
Productivity Suites
Microsoft Excel, Microsoft PowerPoint
Customer Support
Communication
Project Management Tools
Teamwork
Other
Negotiation, Economics, Key Performance Indicators (KPIs), Data Analysis, Business Planning, Business Administration, Microsoft Power BI, Logistics
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