Chipo Kamusikiri
Verified Expert in Support and Operations
Support & Operations Expert
Harare, Harare Province, Zimbabwe
Toptal member since February 11, 2026
Chipo is an executive assistant and business operations professional with 7 years of experience supporting founders, executives, and growing businesses in remote, hybrid, and in-office settings. She excels in executive and admin support, operations, workflow management, project coordination, and stakeholder communication. Chipo is known for anticipating needs, taking ownership, and bringing structure to busy environments. She is AI-fluent with practical experience using ChatGPT and Claude.
Expertise
- Administrative Support
- Communication
- Executive Assistance
- Google Calendar
- Google Docs
- Google Workspace
- Slack
- Task Prioritization
Work Experience
Founder & Virtual Assistant
The Accessible_VA
- Managed calendars, inboxes, meetings, and scheduling across time zones.
- Supported day-to-day business operations by tracking tasks, deadlines, and priorities.
- Built and maintained SOPs, intake forms, and workflow documentation.
- Coordinated projects using Asana, Trello, and Notion, ensuring nothing falls through the cracks.
- Maintained CRM systems like HubSpot and Zoho, contact databases, and shared drives.
- Handled client and supplier communication, follow-ups, and documentation.
- Supported marketing operations, including website content updates, email campaigns, content scheduling, and light design work.
- Supported basic bookkeeping, including invoice tracking, expenses, and reconciliation preparation.
Executive & Personal Assistant & Strategic Support Coordinator
Network In Action Zimbabwe
- Tracked priorities, deadlines, and outstanding tasks with regular updates to the Founder, using AI tools to streamline research and documentation.
- Took ownership of operational projects from concept through completion, coordinating stakeholders and implementing solutions that are practical, sustainable, and aligned with business needs.
- Managed social media pages by overseeing content creation, captions, scheduling, publishing, and handling inquiries. Used ChatGPT, Claude, and Canva to produce graphics, flyers, and print-ready marketing materials. Managed a Linktree hub.
Virtual Assistant
Optimate/iWorker
- Worked with international clients primarily as an administrative and operations assistant.
- Managed task workflows and reporting in Asana, Trello, and Notion.
- Maintained CRM systems, including HubSpot and Zoho, managing data.
- Edited newsletters and supported content updates for client websites on Wix and CMS platforms.
- Uploaded webpages and managed ongoing CMS updates for clients.
- Proofread contracts and business documents for clients.
- Assisted with QuickBooks Online for invoice tracking and admin coordination.
Receptionist & Administrative Assistant
DLA Piper Zimbabwe – Manokore Attorneys
- Performed a full range of general administrative duties, including filing, scanning, correspondence, and document control.
- Managed front office, reception, and switchboard operations.
- Updated the firm's website with weekly legal articles.
- Ordered stationery and office supplies for the firm.
- Provided support to the conveyancing and business development teams.
- Maintained professionalism and discretion in a legal environment.
Zimbabwe Country Coordinator
Africa Branding Corporation
- Managed the agenda and coordination of company activities in Zimbabwe.
- Conducted research and maintained contact databases using Google Docs.
- Coordinated minor and major projects regarding the publication that was in progress.
- Identified sales inquiries and supported lead conversion efforts.
Certifications
Working at the Top. The Role of the Executive Assistant - CPD Accredited
Global PA Association & Training Academy
The Executive Assistant Role Working for Chairman & CEOs
Udemy
Foundations of Digital Marketing and eCommerce
Coursera
Project Initiation: Starting a Successful Project
Coursera
Attract and Engage Customers with Digital Marketing
Coursera
Foundations of Project Management
Coursera
Skills
Tools
Trello, Slack, TeamSupport, Asana, Microsoft Teams, ClickUp
Administrative Operations
Task Prioritization, Executive Support
Communication
Client Communication
Customer Support
Communication
Productivity Suites
Google Calendar, Google Docs, Gmail, Microsoft Excel, Google Sheets
Project & Task Management
Task Management Systems
Accounting Tools
Zoho Books
CRM & Sales Tools
HubSpot CRM, Zoho CRM
Marketing Tools
ConvertKit
Operations
WordPress Content Publishing
Project Management Tools
Airtable, Notion
Other
Administrative Support, Google Workspace, Circle, Office Administration, Wix, Case Management, Executive Assistance, Project Management, Digital Marketing, ChatGPT, Claude, Business Operations, Personal Assistance, Workflow Management
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