Christine Joy Valdez, Chra
Verified Expert in Support and Operations
Support & Operations Expert
Quezon City, NCR, Philippines
Toptal member since February 12, 2026
Christine is a highly organized and detail-oriented virtual assistant, helping clients streamline operations. As an admin assistant, she handled various administrative support tasks, including email and calendar management, travel arrangements, Excel and Google Sheets data management, and database monitoring. Passionate about creating efficient workflows, managing priorities, and delivering high-quality results, Christine helps her clients focus on what matters most: growing their business.
Expertise
- Administration
- Business Operations
- Calendar Management
- Data Analysis
- Data Entry
- Problem Solving
- Project Support
- Schedule Adherence
Work Experience
Human Resource Generalist and Administrative Officer
HEAP Construction Solutions Incorporated
- Managed comprehensive administrative support for executives and project teams, ensuring organized documentation and timely submission of operational requirements.
- Managed high-volume email inboxes by prioritizing, categorizing, and responding to inquiries, improving response time.
- Created and implemented overall process improvements that reduced workflow delays and increased overall operational efficiency.
- Managed payroll coordination, government compliance requirements, employee records, and benefits administration, ensuring accurate and timely processing.
Human Resource and Admin Manager - Business Partner
One Gourmet Foods Inc.
- Partnered directly with the business owner and department heads to align HR strategies, workforce planning, and administrative operations with overall business objectives.
- Implemented HR and administrative policies, procedures, and documentation systems that improved compliance, employee experience, and workplace productivity.
- Collaborated with leadership in resolving employee concerns, disciplinary cases, and workplace issues while maintaining compliance with labor regulations.
- Managed payroll coordination, government compliance requirements, employee records, and benefits administration, ensuring accurate and timely processing.
Human Resource and Administrative Assistant
KKG CONSTRUCTION AND SUPPLY
- Assisted in end-to-end recruitment activities, including job posting, candidate screening, interview scheduling, and onboarding of new employees.
- Maintained and updated employee records, contracts, and HR documentation, ensuring accuracy and compliance with company policies.
- Processed government-mandated requirements such as SSS, PhilHealth, Pag-IBIG, and employee documentation for onboarding and offboarding.
- Supported payroll preparation, attendance monitoring, leave administration, and employee benefits processing.
Human Resource & Administrative Assistant
KKG Construction & Supply
- Managed calendar and meeting schedule and coordinated appointments, reducing scheduling conflicts through proactive calendar blocking and follow-ups. Organized and maintained digital and hard copy filing systems, and improved document retrieval.
- Prepared reports, memos, contracts, and billing endorsements with high accuracy and minimized documentation errors. Streamlined company email by categorizing, prioritizing, and responding to inquiries to reduce unread or pending emails.
- Handled data entry and database for 300-plus employees in multiple active projects, maintaining accurate and updated records. Created structured tracking systems using spreadsheets, improving workflow and team accountability across departments.
- Facilitated virtual and in-person meetings by preparing agendas, taking minutes, and tracking action items, resulting in increased task completion. Planned travel coordination and monitored expenses, ensuring organized and efficient daily operations.
Project History
Certified Human Resource Associate
https://sites.google.com/view/hrchristinejoyvaldez?usp=sharingProvided daily operational support by assisting in HR documentation, employee coordination, and administrative tasks to ensure smooth and efficient workflow.
As a certified human resource associate (CHRA), I provided comprehensive daily operational support by assisting in HR documentation, employee records management, recruitment coordination, and administrative functions. I supported onboarding processes, prepared reports, and ensured compliance with company policies and HR standards.
Through effective communication and organizational skills, I helped maintain smooth HR operations and improve overall efficiency within the department. My role strengthened my knowledge of core HR functions, including talent acquisition, employee relations, records management, and workplace compliance, enabling me to apply both academic expertise and practical experience in a professional setting.
Education
Bachelor's Degree in Business Administration
Pangasinan State University - Pangasinan, Philippines
Bachelor's Degree in Business Administration
Virgen Milagrosa University Foundation - San Carlos City, Philippines
Certifications
Certified Human Resource Associate
Human Resource Educators' Association of the Philippines, Inc.
Skills
Administrative Operations
Data Entry, Calendar Management, File Management, Email Management, Travel Booking, Reception Coverage
Customer Support
Schedule Adherence
Productivity Suites
Pivot Tables, VLOOKUP, Microsoft Excel, Google Sheets, Google Docs
Professional Skills
Problem Solving, Data Annotation, Deadline Management
Communication
Client Communication
Project & Task Management
Task Management Systems
Tool Features
Project Setup
Other
Business Operations, Data Analysis, Project Support, Team Coordination, Event Coordination, Accounting, Administration, Automation, Human Resources (HR), Learning Strategy, Marketing Strategy, Client Engagement, Project Tracking, Coordination, Urgent Mangement, iOS, Instructional Design, Scripting, User Training & Support, Lesson Development, Chatbot Conversation Design, Chatbots, Decision Analysis, Workday Payroll, Employee Relations, Employee Training, Technical Training
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