Rejel Marie Escabarte
Verified Expert in Support and Operations
Support & Operations Expert
Kelowna, BC, Canada
Toptal member since February 9, 2026
Rejel has 10+ years of professional experience managing support and operations projects across healthcare, recruitment, staffing, sales, marketing, and service-driven organizations. She has worked in on-site and remote environments, supporting operations across Canada, the United States, Australia, and the UK. This experience has allowed her to develop a strong operational mindset, balancing support functions, sales performance, and business growth while maintaining accuracy and service quality.
Expertise
- B2B
- B2C
- Email Marketing
- Human Resources (HR)
- Lead Generation
- Sales
- Social Media Marketing (SMM)
- Virtual Assistance
Work Experience
Executive Assistant | Medical Administrative Assistant | HR Specialist
Tranq Sleep Care
- Oversaw executive calendars, scheduling, and operational priorities across multiple clinic locations.
- Supported recruitment, onboarding, and workforce planning initiatives.
- Assisted with policy development, HR compliance, benefits administration, and performance management support.
- Improved administrative workflows to increase efficiency and reduce decision-making delays.
Recruitment Manager
Global SD Immigration
- Supported recruitment, onboarding, and workforce planning initiatives.
- Optimized candidate relationship management (CRM), applicant tracking systems (ATS), and database management to ensure data accuracy and reporting reliability.
- Standardized administrative and support workflows to improve consistency and efficiency.
- Handled full-cycle recruitment, onboarding, workforce planning, performance support, and talent pipeline development.
Executive Assistant | Lead Generation Specialist
Prineta USA
- Handled lead management, performance tracking, CRM administration, and campaign coordination.
- Managed executive support, multi-location coordination, process optimization, scheduling, documentation, and compliance support.
- Created performance tracking processes aligned with sales and recruitment KPIs.
Recruitment Manager
Remote Pro Virtual Services
- Standardized administrative and support workflows to improve consistency and efficiency.
- Implemented structured onboarding and documentation processes for new hires.
- Created performance tracking processes aligned with sales and recruitment KPIs.
- Handled full-cycle recruitment, onboarding, workforce planning, performance support, and talent pipeline development.
Business Development Manager
Lynx
- Worked as an executive assistant and business development manager for a CEO overseeing a footwear distribution business.
- Identified and reached out to potential clients, including grocery store owners, purchasing managers, sales managers, and retail decision-makers, for distributing the company's private-label shoe brand.
- Handled market research, lead generation, business outreach, client relationship management, and coordinated meetings and negotiations with key retail partners through strategic networking and consistent follow-up.
- Secured partnerships with 5 of the largest malls in Dubai, significantly contributing to the company’s brand expansion and distribution growth.
Education
Diploma in Human Resources
Okanagan College - Kelowna, British Columbia, Canada
Skills
Tools
Asana, Zendesk
Administrative Operations
Travel Booking, Calendar Management, Support, Client Intake
Communication
Sales Outreach Drafting
CRM & Sales Tools
Salesforce, HubSpot CRM
Documentation
Call Notes
Productivity Suites
Google Docs
Professional Skills
Data Annotation
Research
Source Vetting
Sales Operations
CRM
Scheduling & Meetings
Scheduling
Other
Email Marketing, Lead Generation, Virtual Assistance, Sales, Human Resources (HR), Social Media Marketing (SMM), Advertising, B2B, B2C, Google Workspace, Healthcare, Administration, Research, Talent Management, Talent Strategy, Administrative Assistance, Call Agent, Customer Success, Payroll & Benefits, Operations, Compliance, Helpdesk, Finance, Account Management, Client Services, Psychology & Mental Health, Executive Assistance, Recruitment, Digital Marketing, Administrative Support, Marketing, Business Development, Managed Services
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