Tiffany Pool
Verified Expert in Support and Operations
Support & Operations Expert
New York, NY, United States
Toptal member since February 6, 2026
Tiffany is a senior executive assistant with 10+ years of experience partnering with C-suite leaders to streamline operations, manage complex scheduling and travel, and execute high-impact initiatives. She is trusted for discretion, proactive problem-solving, and building scalable systems that improve executive productivity and organizational efficiency. Tiffany will be a great asset to any team.
Expertise
- Calendars
- Concur
- Google Workspace
- Microsoft Office
- Prioritization
- QuickBooks Online
- Travel
- Zoom
Work Experience
Executive Personal Assistant to Partner & Administrative Support
One William Street Capital Management
- Supported executives and family members through complex personal and professional transitions.
- Ensured seamless day-to-day functioning across multiple commitments and time zones.
- Coordinated domestic and international travel for senior executives, preparing detailed, complex itineraries.
- Implemented structured email and calendar workflows.
- Anticipated the needs of the executives before and during each workday.
- Managed and processed executive expenses accurately and on time.
Executive Assistant to Owner
C J Mulanix
- Oversaw calendar management and booking travel arrangements for the owner.
- Organized meetings, demonstrations, and presentations with clients, management, and vendors.
- Maintained relationships with the top five company clients and managed key aspects such as invoicing.
- Directed sales efforts toward qualified leads, making direct inquiries via phone and email.
- Managed operations of bookkeeping and banking departments.
Skills
Tools
Slack, Asana, WordPress
Administrative Operations
Travel, Confidentiality
Business Function Support
Calendars
Collaboration Tools
Zoom
Accounting Tools
Concur, QuickBooks Online
HR & Recruiting Tools
Workday
Professional Skills
Prioritization
CRM & Sales Tools
Salesforce
E-sign & PDF
Adobe Acrobat
Project Management Tools
Notion
Other
Google Workspace, Microsoft Office
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