Tiffany Pool, Support and Operations Expert in New York, NY, United States
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Tiffany Pool

Support & Operations Expert

New York, NY, United States

Toptal member since February 6, 2026

Expertise
Administrative AssistantPersonal AssistantExecutive Assistant
Bio

Tiffany is a senior executive assistant with 10+ years of experience partnering with C-suite leaders to streamline operations, manage complex scheduling and travel, and execute high-impact initiatives. She is trusted for discretion, proactive problem-solving, and building scalable systems that improve executive productivity and organizational efficiency. Tiffany will be a great asset to any team.

Expertise

  • Calendars
  • Concur
  • Google Workspace
  • Microsoft Office
  • Prioritization
  • QuickBooks Online
  • Travel
  • Zoom

Work Experience

Executive Personal Assistant to Partner & Administrative Support

2022 - PRESENT
One William Street Capital Management
  • Supported executives and family members through complex personal and professional transitions.
  • Ensured seamless day-to-day functioning across multiple commitments and time zones.
  • Coordinated domestic and international travel for senior executives, preparing detailed, complex itineraries.
  • Implemented structured email and calendar workflows.
  • Anticipated the needs of the executives before and during each workday.
  • Managed and processed executive expenses accurately and on time.

Executive Assistant to Owner

2019 - 2021
C J Mulanix
  • Oversaw calendar management and booking travel arrangements for the owner.
  • Organized meetings, demonstrations, and presentations with clients, management, and vendors.
  • Maintained relationships with the top five company clients and managed key aspects such as invoicing.
  • Directed sales efforts toward qualified leads, making direct inquiries via phone and email.
  • Managed operations of bookkeeping and banking departments.

Skills

Tools

Slack, Asana, WordPress

Administrative Operations

Travel, Confidentiality

Business Function Support

Calendars

Collaboration Tools

Zoom

Accounting Tools

Concur, QuickBooks Online

HR & Recruiting Tools

Workday

Professional Skills

Prioritization

CRM & Sales Tools

Salesforce

E-sign & PDF

Adobe Acrobat

Project Management Tools

Notion

Other

Google Workspace, Microsoft Office

Collaboration That Works

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