Andi Omtvedt, Enterprise Information Architect and UX Designer in Silverthorne, CO, United States
Andi Omtvedt

Enterprise Information Architect and UX Designer in Silverthorne, CO, United States

Member since September 8, 2017
Andi has 20 years of proven expertise leading enterprise clients through complex system overhauls in various industries. Adept at collaborating with teams of all sizes, she expertly engages with executive leadership and end-users alike while using best practices in UX, IA, and IxD. Andi has applied her E2E methodology with clients at Oracle, United Nations WFP, New York State Education Dept, Baker Hughes, IHS Markit, Xcel Energy, and more.
Andi is now available for hire

Portfolio

Digital Design

Employment

  • Principal UX Architect | Information Architect | Engagement Director | Co-Owner

    2012 - PRESENT
    Trefoil Technology (Consulting)
    • Led the complete redesign and information architecture overhaul of a lifecycle management system's complex engineering parts/components in direct collaboration with POs, dev and QA teams, scrum master, stakeholders, and power users (user research).
    • Spearheaded the new design of a multi-faceted data entry system for an engineering parts/components attribute database with over 400 million individual parts/components (including data entry, search, classification, and quality review processes).
    • Defined the information architecture, workflows, and user interface design for both desktop and mobile interfaces of an international energy company with a secured oil well entitlement system.
    • Reorganized and redesigned several corporate portal intranets on SharePoint, Liferay, and OpenText Vignette portal platforms.
    • Designed the navigation system, information architecture, screen flows, and user permissions model for an online education data portal (with accompanying content management system) for the New York State Education Department.
    • Consulted for a multi-state energy company to conduct a comprehensive heuristic and strategic evaluation of the primary customer service mobile interface.
    • Designed a corporate gamification strategy and web-based system to track and analyze employee productivity and performance, including reporting outputs to executive leadership.
    • Led information architecture for a global faith-based non-profit org. Designed and facilitated over 50 hours of workshops with key stakeholders all over the organization. Used preparing tests in Treejack and usertesting.com to support user research.
    • Acted as the engagement director for all projects, from logo design to multi-year system overhauls. Owned project scope, staffing and hiring, mentorship, client communications, and more, for 1-6 simultaneous projects, each with at least one designer.
    Technologies: Snagit, SharePoint, Mind Mapping, Liferay, Axure RP Pro, Camtasia, Microsoft Visio, Microsoft Project, Microsoft Office, InVision, Balsamiq Mockups, Adobe Photoshop
  • Senior Product Manager | Product Owner

    2020 - 2021
    4insite
    • Led product ownership for the custom proprietary facilities management SaaS product serving global clients.
    • Focused on product management areas like a custom AWS Lex-based chatbot, route builder, unions, vendor management, work orders (billing and financials), and other modules.
    • Managed two development team pods with the Agile methodology, from sprint planning to retrospectives. Collaborated with Scrum Masters to groom sprints, manage velocity, remove roadblocks, and support releases.
    • Gathered requirements from stakeholders and wrote user stories for the use of design and development teams.
    Technologies: Miro, Atlassian Confluence, Jira, Aha!, Amazon Web Services Lex (Chatbot Engine), Office 365, ProductBoard, Slack, Zoom

Other Experience

  • How to Manage a Design Diva (and Not Be One) (Publication)
    The design diva is a disruptive personality type and a destructive force on a design team. How do we deal with this personality trait, and more importantly, how do we avoid becoming one ourselves?
  • Collaborative Design – A Guide to Successful Enterprise Product Design (Publication)
    For designers, working in enterprise is a challenge because of all the different stakeholders and moving parts. This guide reviews the collaborative design process for working better in that environment.

Education

  • Courses in Business Administration and Management
    2005 - 2006
    University of Denver - Denver, Colorado, USA
  • Bachelor of Arts degree in Cognitive Psychology with a minor in Biology
    1992 - 1997
    University of Chicago - Chicago, Illinois, USA

Certifications

  • UX Certified
    MAY 2020 - PRESENT
    Nielsen Norman Group

Experience

Location

Silverthorne, CO, United States

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