Frauke is a senior UX designer with a background in psychology and a focus on user research (understanding the target group, their needs, and current behavior), information architecture (structuring content and processes), and interactive wireframes. She is a strong team player and has a very organized work style.
Helped the launch of a startup (fitness/yoga application) through user research, UX design, and visual design for the responsive online application.
Shaped the strategy of one of Canada's largest tourist marketing associations through user research and UX design.
Increased revenue for multiple eCommerce platforms through user research and UX strategy (improved check-out flows, improved findability of products through the navigation and filter concepts, improved product presentation).
Increased the membership number of a sports association through heuristic evaluation and UX improvements (improved content strategy and information architecture).
Reduced internal operation costs of a large data center organization with a concept for merging multiple managing systems and improving the UX and interface.
Shaped the design strategy of one of North America's largest retailers through usability tests and improvement tactics.
Improved the internal management system of a large financial institution through UX strategy, wireframes, and user research.
Taught UX at Brainstation.
Supported and mentored startups in India with a social entrepreneurship approach. Taught design principles and design thinking.
Technologies: Sketch, Adobe Photoshop, Axure
2014 - 2014
Redesigned a large government portal and improved the user experience through a content audit, card sorting, renewed information architecture, and content strategy.
Increased the revenue of a large travel booking platform through user research and UX design.
Made UX improvements with continuous iterations for one of Canada's largest tourism platforms. Increased customer reach through responsive design and a mobile-first approach.
Built and managed a style guide in Axure for interaction elements for internal use that increased the work efficiency of our team.
UX designers must understand the needs and goals of potential users, their tasks, and context of use. User research will shape and define the guidelines for creating a product with great user experience.
Consultant's Certificate in Usability
2007 - 2008
TU Berlin - Berlin
Diploma (Master's Equiv.) in Psychology - Human-Computer-Interaction