Business Process Automation Services

Business Process Automation Services – Improve Efficiency with Enhanced Automation

Accelerate business outcomes with Toptal’s Business Process Automation Services. Our team of automation experts will help you streamline your business processes, enhance accuracy, and reduce costs.
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Clients Served
30,000+
Total Vetted Professionals
20,000+
Toptal Total Projects Delivered
85,000+
Years in Business
15+

TRUSTED BY LEADING BRANDS

Our Services

Toptal Business Process Automation Services

Optimize your operations with tailored business process automation designed to boost speed and efficiency. Simplify workflows, reduce manual effort, and scale with modern automation solutions that deliver measurable results.

Automation Strategy

Define a scalable automation roadmap to cut costs, accelerate delivery, and maximize ROI.

Process Mapping

Map current-state processes, pinpoint bottlenecks, and design lean, automation-ready future flows.

Workflow Orchestration

Orchestrate end-to-end workflows across teams and systems to facilitate smooth handoffs, reduce errors, and avoid delays.

RPA Development

Harness the power of AI to streamline workflows, enhance decision-making, and reduce repetitive tasks.

Intelligent Document Processing

Leverage AI to extract, classify, and validate documents, eliminating manual entry and accelerating cycle times.

Low-code Automation

Rapidly deploy low-code apps and flows to digitize work, cut IT backlog, and empower business users.

Integration Architecture

Integrate disparate systems via secure APIs and event-based communication to unify data, automate triggers, and deliver insights.

BPM Implementation

Deploy leading business process management platforms to model processes, run governed workflows, and gain full visibility.

Process Mining

Analyze event logs to discover, measure, and optimize real processes, then prioritize high-ROI automations.

Decision Automation

Automate repeatable decisions with rules and machine learning, improving consistency, compliance, and customer outcomes.

Data and Analytics Dashboards

Deliver real-time dashboards and KPIs that track throughput, quality, and business value across automated work.

Bot and Agent Operations

Monitor, schedule, and manage bots and agents in production to maximize uptime, throughput, and stakeholder trust.

Looking for guidance about the perfect business process automation service for your needs?

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PARTNERSHIP THAT WORKS

How We Deliver Business Process Automation Services

Our business process automation experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.

1

Discover

A leader from our team works with you to understand your business challenges, pain points, and strategic goals to uncover new opportunities and identify the options to reach your objectives.
2

Define

Toptal leaders collaborate with your team to define your specific goals and service needs, evaluating multiple approaches and aligning requirements with your strategic objectives to define the best solution.
3

Develop

Once your service is defined and you have your talent or team on board, they will create your unique project timeline, process, and initial proposals, whether you're interested in automating your current business operations or enhancing previously automated processes.
4

Deploy

Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.
Robert Orshaw
Robert Orshaw
CEO, Technology Services

As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.

Previously At

Deloitte
CUSTOMIZED SOLUTIONS

Business Process Automation Solutions That Drive Impact

Toptal delivers leading business process automation services through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.
End-to-End Delivery by Toptal
Comprehensive project delivery, tailored to your specific requirements.
CEO, Technology Services's avatar
CEO, Technology Services
Delivery Manager's avatar
Delivery Manager
Automation Engineer's avatar
Automation Engineer
Tech and Product Strategy Consultant's avatar
Tech and Product Strategy Consultant
Robotics Developer's avatar
Robotics Developer
QA Automation Developer's avatar
QA Automation Developer
DevOps Engineer's avatar
DevOps Engineer
Machine Learning Engineer's avatar
Machine Learning Engineer
Robert Orshaw
Robert Orshaw
Toptal Logo

CEO, Technology Services

As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.

Previously at

Deloitte

Technology Experience

35+ Years

Rachael Karaffa
Rachael Karaffa
Toptal Logo

Delivery Manager

Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.

Previously Managed Client

Experience

9+ Years

Nolan McCafferty
Nolan McCafferty
Verified Expert in Engineering
Experience Icon

10+ Years

of Experience

Automation Engineer

Nolan has worked on everything from back-end web development, front-end web development, mobile development, and machine learning (ML). After graduating, he got a job as an automation engineer at Ford, where he made a significant impact by delivering an essential proof of concept (POC) for management. Now Nolan would like to take on new challenges and projects!

Previously at

Elena Grigoras
Elena Grigoras
Verified Expert in Product Management
Experience Icon

11+ Years

of Experience

Tech and Product Strategy Consultant

Elena is a success-driven visionary with 11+ years of hands-on IT development and leadership experience. She has managed several large cross-functional teams with ownership across multiple development hubs. She has also managed cutting-edge SaaS platforms, end-to-end BPM applications, process automation tools, and API integrations. Elena possesses a wealth of experience, knowledge, and team-building skills in the vision and execution of IT products and solutions.

Previously at

Laerdal
Olcay Ozyilmaz
Olcay Ozyilmaz
Verified Expert in Engineering
Experience Icon

15+ Years

of Experience

Robotics Developer

Olcay is a data engineer with a PhD in computer science and 15+ years of professional experience with extensive projects. He is a data warehouse (DWH) expert and a developer who focuses on productivity using robotics. He also has superior communication, decision-making, and organizational expertise backed by a master’s degree in business management. Olcay is an excellent team player and leader who undertakes challenging jobs with his outstanding analytical and problem-solving skills.

Previously at

Ravi Rai
Ravi Rai
Verified Expert in Engineering
Experience Icon

13+ Years

of Experience

QA Automation Developer

Ravi is a QA test automation engineer with 13+ years of web and mobile experience. He delivers solutions at different levels of the test pyramid and helps clients introduce CI/CD workflows, create deployment pipelines, and improve overall QA processes and outcomes. Ravi's enterprise QA experience includes LTI, ClinicalWorks, CitiusTech, Tata Consultancy Services, and Capgemini. In addition to three ISTQB certifications, Ravi is a Certified Scrum Master.

Previously at

Mahesh Kumar
Mahesh Kumar
Verified Expert in Engineering
Experience Icon

20+ Years

of Experience

DevOps Engineer

Mahesh is an IT service professional with more than 20 years of end-to-end presales and delivery experience on large complex assignments involving the integration of multiple platform technologies. He has worked in various industries, including government and finance. Mahesh holds a bachelor’s degree in electronics and communication and is a Google Cloud Certified Professional in cloud architecture, data engineering, network engineering, and security engineering.

Previously at

Adam Ivansky
Adam Ivansky
Verified Expert in Engineering
Experience Icon

12+ Years

of Experience

Machine Learning Engineer

Adam has more than 12 years of experience in data engineering and data science. His tools of choice include Python 3, Spark, and SQL. His main focus areas include ETLs and machine learning marketing pipelines. Adam is able to effectively communicate with both highly technical and nontechnical specialists.

Previously at

Looking for guidance about the perfect business process automation service for your needs?

UNRIVALED EXPERTISE

Our Talent Has Worked With Top Companies

Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.

Google
OpenAI
Meta
Microsoft
Apple
GoogleOpenAIMetaMicrosoftAppleIBMTeslaOracleAccentureAmazon Web ServicesAirbnbintelDuolingoBooking.comSAPHBOAdobeCiscoNvidiaSAS

Toptal Ranked #1 Most Reliable Professional Services Company in America

Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.

Newsweek's Most Reliable Companies in America 2026 ranking. Toptal is ranked #11, the highest-ranked professional services firm.
1Microsoft
2IBM
3Amazon
11Toptal
12Adobe
33Accenture
39Deloitte
66Cognizant
80McKinsey & Company
101KPMG

Highest ranked across all industries

Other Professional Services

Methodology for the Rankings

How likely the respondent is to recommend the selected company to others.

Measures the convenience of interaction with the company and efficiency of processes.

Measures the company’s cost-effectiveness and quality relative to price.

Measures whether the company consistently meets or exceeds expectations in quality and timeliness of deliverables.

Measures the company’s ability to consistently fulfill commitments and maintain customer trust.

OUR THOUGHT LEADERSHIP

Explore Insights From the Business Process Automation Services Field

Read the latest articles and resources to keep you current on emerging trends in business process automation best practices, agile testing, automation, and more.

How to Automate Your Business Processes With Salesforce

Salesforce is probably the most popular CRM platform, with various products giving you the power to put your business thoughts into action. In this article, Toptal Freelance Developer and Salesforce Certified Application Architect and Platform Developer (II) Jayant Nathani explains how Salesforce can help automate your business processes for a more efficient business.

Read More
Jayant Nathani

Jayant Nathani

Jayant is a Salesforce Certified Application Architect and Platform Developer II, and has worked in several projects in a variety of fields for a range of domains such as finance, health, insurance, and marketing.

Previously at

Optum

Looking for guidance about the perfect business process automation service for your needs?

Get a Free Consultation Now