Business Process Automation Services – Improve Efficiency with Enhanced Automation
Accelerate business outcomes with Toptal’s Business Process Automation Services. Our team of automation experts will help you streamline your business processes, enhance accuracy, and reduce costs.
Optimize your operations with tailored business process automation designed to boost speed and efficiency. Simplify workflows, reduce manual effort, and scale with modern automation solutions that deliver measurable results.
Automation Strategy
Define a scalable automation roadmap to cut costs, accelerate delivery, and maximize ROI.
How We Deliver Business Process Automation Services
Our business process automation experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.
1
Discover
A leader from our team works with you to understand your business challenges, pain points, and strategic goals to uncover new opportunities and identify the options to reach your objectives.
2
Define
Toptal leaders collaborate with your team to define your specific goals and service needs, evaluating multiple approaches and aligning requirements with your strategic objectives to define the best solution.
3
Develop
Once your service is defined and you have your talent or team on board, they will create your unique project timeline, process, and initial proposals, whether you're interested in automating your current business operations or enhancing previously automated processes.
4
Deploy
Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.
As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.
Previously At
CUSTOMIZED SOLUTIONS
Business Process Automation Solutions That Drive Impact
Toptal delivers leading business process automation services through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.
End-to-End Delivery by Toptal
On-demand Talent & Teams
End-to-End Delivery by Toptal
Comprehensive project delivery, tailored to your specific requirements.
As Toptal’s CEO of Technology Services, Robert leads strategy and operations across our technical services portfolio, spanning AI, automation, and operations. He previously served as Deloitte’s Managing Director & Chief Commercial Officer, transforming its Cloud Operate and Engineering business into a multibillion-dollar operation. He held senior roles at IBM, Velocity, co-founded Corio, and was CIO for two Fortune 100 manufacturers.
Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.
Nolan has worked on everything from back-end web development, front-end web development, mobile development, and machine learning (ML). After graduating, he got a job as an automation engineer at Ford, where he made a significant impact by delivering an essential proof of concept (POC) for management. Now Nolan would like to take on new challenges and projects!
Elena is a success-driven visionary with 11+ years of hands-on IT development and leadership experience. She has managed several large cross-functional teams with ownership across multiple development hubs. She has also managed cutting-edge SaaS platforms, end-to-end BPM applications, process automation tools, and API integrations. Elena possesses a wealth of experience, knowledge, and team-building skills in the vision and execution of IT products and solutions.
Olcay is a data engineer with a PhD in computer science and 15+ years of professional experience with extensive projects. He is a data warehouse (DWH) expert and a developer who focuses on productivity using robotics. He also has superior communication, decision-making, and organizational expertise backed by a master’s degree in business management. Olcay is an excellent team player and leader who undertakes challenging jobs with his outstanding analytical and problem-solving skills.
Ravi is a QA test automation engineer with 13+ years of web and mobile experience. He delivers solutions at different levels of the test pyramid and helps clients introduce CI/CD workflows, create deployment pipelines, and improve overall QA processes and outcomes. Ravi's enterprise QA experience includes LTI, ClinicalWorks, CitiusTech, Tata Consultancy Services, and Capgemini. In addition to three ISTQB certifications, Ravi is a Certified Scrum Master.
Mahesh is an IT service professional with more than 20 years of end-to-end presales and delivery experience on large complex assignments involving the integration of multiple platform technologies. He has worked in various industries, including government and finance. Mahesh holds a bachelor’s degree in electronics and communication and is a Google Cloud Certified Professional in cloud architecture, data engineering, network engineering, and security engineering.
Adam has more than 12 years of experience in data engineering and data science. His tools of choice include Python 3, Spark, and SQL. His main focus areas include ETLs and machine learning marketing pipelines. Adam is able to effectively communicate with both highly technical and nontechnical specialists.
Previously at
On-demand Talent & Teams
20,000+ vetted professionals, ready to deploy individually or in teams.
Gabriel has 30 years of experience installing, managing, and using SQL, NoSQL (key-value, columnar, graph), time-series, spatial, in-memory, and cloud databases. He's worked with 10TB OLTP databases, 10TB data warehouses, tables with 10+ billion rows, and databases with 10,000+ tables.
Onkar Singh is a subject matter expert in RPA who's experienced in building solutions that solve real-world problems. Where Onkar shines is providing exceptional insights into seemingly impenetrable problems that result in exceptional solutions.
Alonso is a professional software engineer with more than 14 years of experience creating highly maintainable software products. He's a seasoned full-stack developer with test automation experience. Thanks to excellent communication skills and a keen eye for specification analysis, Alonso delivers bug-free solutions that 100% meet the client's requirements.
Simone is a machine learning scientist and engineer with experience in academia and enterprises, including Microsoft and Huawei. He likes to work at the intersection of deep machine learning, natural language processing, and information retrieval. Simone also loves to work on exploration analysis and building theoretically sound machine learning pipelines ready for production. He especially enjoys building web products.
Joao is an AI/ML engineer with more than 14 years of experience at Fortune 100 companies like Procter & Gamble and Hearst and startups in the healthcare, energy, and finance industries. Joao holds a master's degree in computer engineering from the University of Porto and has multiple certifications in ML and deep learning.
Ernesto is a business intelligence professional with more than 13 years in the field. With his expertise in data warehousing, Amazon Redshift, MS SQL Server, ETL (SSIS), Tableau Desktop, and Tableau Server, he helps companies integrate and organize data from multiple sources to be used for reporting and analysis. Ernesto’s attention to detail, strategic thinking, and expertise make him a highly qualified individual for various projects.
Chieko is a senior QA engineer with more than 20 years of experience testing software in various industries such as apparel, fintech, and security. She’s led teams in the implementation of software QA, test automation, and manual QA, as well as managing QA test plans to ensure that the end product is robust and high-quality. Chieko is passionate about achieving quality by following good development and QA processes, and is wholeheartedly dedicated to ensuring that software meets customers’ needs.
Paweł is a seasoned DevOps engineer and cloud architect with 6+ years of experience designing, automating, and managing cloud environments for high-profile clients. Specialized in Amazon Web Services and Azure, he holds multiple certifications that highlight his expertise.
Since 2014, Adrian has been developing using Java and a variety of testing frameworks such as JUnit, TestNG, Selenium, Cucumber, and REST Assured, along with tools like JMeter, SoapUI, and IntelliJ IDEA. He has worked with numerous teams and projects, which enables him to communicate easily and adapt seamlessly to new work environments. Adrian is passionate about test automation and has joined Toptal to broaden the reach of his expertise through freelance projects globally.
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Looking for guidance about the perfect business process automation service for your needs?
Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.
WHY ORGANIZATIONS CHOOSE US
Toptal in Action
Discover the cutting-edge benefits our clients enjoy globally from the Toptal network.
Toptal automation engineer boosts search speed by 100x for a global reinsurer’s info system.
Challenge: Insurance companies handle sensitive data worth billions of dollars, and balancing security and expedience regarding employees’ user access can be cumbersome. A prominent international reinsurer hoped to streamline the process, but struggled to hire talent with the necessary expertise to succeed.
Solution: Toptal provided the client with a seasoned front-end engineer who revamped the client’s data request system with automated, secure workflows in just two months. Additional features, like real-time notifications, are in development. The engineer used expertise in similar systems to replace outdated apps with TypeScript and React Query, cutting server requests, boosting system capacity, and simplifying maintenance.
Impact: Toptal’s engineer developed a search and delivery system that’s at least 100x faster than before, while innovative use of browser cache has notably eased server load.
Our Toptal developer works quickly, is proactive about coordinating with the team, and his code is high quality.
SVP, Data Strategy Leader
Global Reinsurance Firm
Toptal Ranked #1 Most Reliable Professional Services Company in America
Newsweek and Statista’s rankings were based on an independent survey of more than 2,400 decision-makers at Fortune 500s.
Newsweek's Most Reliable Companies in America 2026 ranking. Toptal is ranked #11, the highest-ranked professional services firm.
Explore Insights From the Business Process Automation Services Field
Read the latest articles and resources to keep you current on emerging trends in business process automation best practices, agile testing, automation, and more.
Salesforce is probably the most popular CRM platform, with various products giving you the power to put your business thoughts into action.
In this article, Toptal Freelance Developer and Salesforce Certified Application Architect and Platform Developer (II) Jayant Nathani explains how Salesforce can help automate your business processes for a more efficient business.
Jayant is a Salesforce Certified Application Architect and Platform Developer II, and has worked in several projects in a variety of fields for a range of domains such as finance, health, insurance, and marketing.