Ali Faraj
Ali Faraj

CSO & CTO, Technology Services

25 Years of Experience
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Intelligent Automation Services

Intelligent Automation Services – Maximize Efficiency With Enhanced Problem Solving

Streamline your workflows and increase productivity with Toptal’s Intelligent Automation Services. Our team will implement cutting-edge AI and robotic process automation (RPA) technologies, customizing solutions to reduce costs.
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Clients Served
25,000+
Vetted Professionals
20,000+
Toptal Total Projects Delivered
64,000+
Industries Served
300+

TRUSTED BY LEADING BRANDS

Our Services

Toptal Intelligent Automation Services

Transform your business with Toptal’s Intelligent Automation Services. From process discovery to AI-powered automation, achieve cost savings, boost efficiency, and elevate customer experiences.

Intelligent Process Automation Strategy

Design a tailored automation strategy to align with your business goals and operational challenges.

RPA Implementation

Automate repetitive processes with precision and scalability using advanced RPA tools.

AI-powered Cognitive Automation Solutions

Integrate natural language processing and machine learning for smarter decisions and efficient workflows.

Business Process Automation Design

Create robust workflows to improve process efficiency and reduce manual tasks.

Intelligent Document Processing

Extract, classify, and validate data effortlessly to accelerate business operations.

Process Discovery and Analysis

Identify automation opportunities for cost reductions and improved quality control.

Operational Cost Optimization

Utilize intelligent automation technologies to achieve significant cost savings and boost profitability.

Customer Experience Enhancement

Use AI-powered tools to create positive customer experiences and delight your audience.

Digital Process Automation

Deploy an automation ecosystem for seamless digital transformation across all business operations.

Quality Control Automation

Enhance operational excellence with minimal human intervention for consistent and error-free outcomes.

Delivery Centers Optimization

Implement automation to streamline complex tasks and routine operations at scale.

Performance Monitoring and Analytics

Leverage real-time analytics to track automation performance, identify bottlenecks, and ensure continuous improvement.

Looking for guidance about the perfect intelligent automation service for your needs?

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PARTNERSHIP THAT WORKS

How We Deliver Intelligent Automation Services

Our intelligent automation experts, with experience at leading companies, develop and deploy tailored solutions to meet your business needs and unique industry demands for sustainable results and long-term success.

1

Discover

A leader from our team assesses your business challenges, identifies opportunities, and recommends the most suitable engagement model.
2

Define

A Toptal leader will work with you to define your goals and service needs – from full end-to-end delivery to consulting services.
3

Develop

Once your service is defined and you have your talent or team on board, they will create your unique project timeline, process, and initial proposals, whether your goal is to use intelligent automation technologies to streamline workflows or automate repetitive processes.
4

Deploy

Toptal will get to work, tracking quality assurance, handling project management, and maintaining the delivery schedule.
Ali Faraj
Ali Faraj
CSO & CTO, Technology Services

Ali is an IT leader and strategist with 25+ years of experience at IBM, Verizon, Thomson Reuters, and Cognizant. He has led global teams, building and scaling multibillion-dollar annual growth. As a turnaround and strategic growth expert, he has jump-started innovation, grown revenue, and improved productivity. He has worked across verticals and across a wide range of technologies including AI/ML, cloud, ERP, CRM, ITSM, cybersecurity, and others.Ali is an IT leader and strategist with 25+ years of experience at IBM, Verizon, Thomson Reuters, and Cognizant. He has led global teams, building and scaling multibillion-dollar annual growth. As a turnaround and strategic growth expert, he has jump-started innovation, grown revenue, and improved productivity.

Previously At

IBM
CUSTOMIZED SOLUTIONS
Intelligent Automation Solutions That Deliver Value
Toptal delivers leading intelligent automation services through its diverse talent network and flexible delivery models. We implement the right skills at each project phase, blending expertise from various roles for seamless execution.
Managed Delivery by Toptal
End-to-end project delivery per your specific requirements.
CSO & CTO, Technology Services's avatar
CSO & CTO, Technology Services
Delivery Manager's avatar
Delivery Manager
Automation Architect's avatar
Automation Architect
AI Product Manager's avatar
AI Product Manager
RPA CoE Lead and Developer's avatar
RPA CoE Lead and Developer
Robotics Developer's avatar
Robotics Developer
Data Engineer's avatar
Data Engineer
Automation Developer's avatar
Automation Developer
Ali Faraj
Ali Faraj
Toptal Logo

CSO & CTO, Technology Services

Ali is an IT leader and strategist with 25+ years of experience at IBM, Verizon, Thomson Reuters, and Cognizant. He has led global teams, building and scaling multibillion-dollar annual growth. As a turnaround and strategic growth expert, he has jump-started innovation, grown revenue, and improved productivity. He has worked across verticals and across a wide range of technologies including AI/ML, cloud, ERP, CRM, ITSM, cybersecurity, and others.

Previously at

Technology Experience

25+ Years

Rachael Karaffa
Rachael Karaffa
Toptal Logo

Delivery Manager

Rachael serves as a Delivery Manager at Toptal with a focus on leading diverse global teams in developing innovative solutions for our clients. She works across multiple disciplines, including technology, marketing, and management consulting. Rachael specializes in managing people and client relationships, process optimization, and driving teams toward optimal business outcomes.

Previously Managed Client

Experience

9+ Years

Gökay Pekşen
Gökay Pekşen
Verified Expert in Engineering
Experience Icon

10+ Years

of Experience

Automation Architect

Gökay is a senior manager and principal advisor specializing in cyber security, information security, audit, and standards and regulations. He is highly skilled in enterprise security architecture and an expert in delivering sustainable protection and enhancing reputation and digital existence while enabling risk mitigation to prevent financial loss. Gökay has been working with different technologies, programming languages, and frameworks and is willing to embrace new and challenging projects.

Previously at

Adrian Gonzalez
Adrian Gonzalez
Verified Expert in Product Management
Experience Icon

13+ Years

of Experience

AI Product Manager

With an engineering degree, two master's degrees, including an MBA, and the ability to speak four languages, Adrian has delivered as a product manager in North America, Latin America, and Europe on multiple innovation initiatives, including software development, AI strategy, project delivery, blockchain, geolocation, and Agile implementation. Adrian has extensive experience in technical and business roles and has worked in several industries: telecom, cloud native, supply chain, retail, fintech, and IT.

Previously at

Nikola Jeremic
Nikola Jeremic
Verified Expert in Engineering
Experience Icon

11+ Years

of Experience

RPA CoE Lead and Developer

Nikola is a tech-savvy business advisor able to quickly analyze issues and provide actionable solutions. He has two master's degrees (tax law and economics), over eleven years of experience in consulting, and more than five in hands-on development. At KPMG, he optimized a process that saved the company more than 5,000 hours annually. Nikola enjoys working with and being on the leading edge of technology. Previous roles have included RPA CoE lead, founder, business advisor, and principal.

Previously at

Ernst & Young
Olcay Ozyilmaz
Olcay Ozyilmaz
Verified Expert in Engineering
Experience Icon

15+ Years

of Experience

Robotics Developer

Olcay is a data engineer with a PhD in computer science and 15+ years of professional experience with extensive projects. He is a data warehouse (DWH) expert and a developer who focuses on productivity using robotics. He also has superior communication, decision-making, and organizational expertise backed by a master’s degree in business management. Olcay is an excellent team player and leader who undertakes challenging jobs with his outstanding analytical and problem-solving skills.

Previously at

Karanpreet Kaur
Karanpreet Kaur
Verified Expert in Engineering
Experience Icon

6+ Years

of Experience

Data Engineer

Karanpreet is an experienced data engineer with a solid background in working with multiple leading international enterprise clients across the retail and investment banking domain.

Previously at

Gabriel Breahna
Gabriel Breahna
Verified Expert in Engineering
Experience Icon

30+ Years

of Experience

Automation Developer

Gabriel has 30 years of experience installing, managing, and using SQL, NoSQL (key-value, columnar, graph), time-series, spatial, in-memory, and cloud databases. He's worked with 10TB OLTP databases, 10TB data warehouses, tables with 10+ billion rows, and databases with 10,000+ tables. He's built greenfield and brownfield apps, managed acquisitions, mergers, and spin-offs, and is proficient in Oracle, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, Synapse, MongoDB, Cassandra, and DynamoDB.

Previously at

Oracle

UNRIVALED EXPERTISE

Our Talent Has Worked With Top Companies

Having previously worked with these leading global companies, our talent brings valuable insights and expertise to deliver world-class outcomes.

Google
OpenAI
Meta
Microsoft
Apple
GoogleOpenAIMetaMicrosoftAppleIBMTeslaOracleAccentureAmazon Web ServicesAirbnbintelDuolingoBooking.comSAPHBOAdobeCiscoNvidiaSAS

INDUSTRY INSIGHTS

Explore Insights From the Business Process Automation Field

Read the latest articles and resources to keep you current on emerging trends in process automation, robotic process automation, Intelligent monitoring, and more.

Bots for Finance: How to Increase Back-office Efficiency Through Automation

Automating basic financial functions can save your company time and money and free your employees from tedious rote tasks. Toptal management consultant Miklos Lukacs explains how building a simple Python bot can streamline your business.

Read More
Miklos Lukacs, CFA

Miklos Lukacs, CFA

Verified Expert in Management Consulting
11 Years of Experience
Miklos is highly experienced in finance processes, fintech, and Python programming. In addition to being a Toptal management consultant and software developer, he is the director of the structured finance consulting company Pylink Ltd.

Previously at

Morgan StanleyMorningstar DBRS

INTELLIGENT AUTOMATION RELATED OFFERINGS

Explore Related Services and Roles

Pair Toptal’s Intelligent Automation Services with related competencies to effectively tackle your business challenges.

Looking for guidance about the perfect intelligent automation service for your needs?

Get a Free Consultation Now