Tiago Gonçalves
Verified Expert in Design
Designer
Tiago is a designer for all things digital. He loves technology, gadgets, video games, board games, and concept art. As a designer, he considers himself rigorous and organized—few things beat the satisfaction of finishing a project and knowing everything is perfectly polished and consistent. Tiago is also passionate about illustration, which he does as a hobby and as occasional freelance work, from small canvases to big walls.
Portfolio
Work Experience
Senior Product Designer
Paytient
- Created a comprehensive design system to be used both on the responsive web and on mobile apps (iOS and Android).
- Worked in multi-disciplinary teams with designers, developers, product managers, compliance, and marketing to make a consistent, compliant, and well-thought experience at Paytient.
- Documented the whole existing Paytient app user flow in a blueprint format document to evaluate problems, pain points, moments of delight and to be able to tackle improvements to the product in a prioritized and logical way.
Senior Product Designer
knok Healthcare
- Created a comprehensive, responsive web design system to be used on all of knok's products.
- Improved knok's video consultation product with many new features, patient, doctor, and manager oriented.
- Did several user interviews with patients and doctors to gather valuable data on the most common issues with the product and how to improve it in a customer-oriented fashion.
Senior UI/UX Designer
Nagarro Digital Ventures
- Created Radius, a design system for RMS (Risk Management Solutions) that covered all kinds of design components, from color and typography to buttons, input fields, and menus, including design tokens.
- Designed ExposureIQ, one of RMS' next-generation products for insurance portfolio managers.
- Started the RMS initiative to have custom illustrations consistent with the Radius design system. Created the illustration guidelines as well as several sample illustrations.
- Pitched a major player in mobile devices in San Francisco for a mobile app intended to be paired with a tracking device for children.
- Contributed as part of the team tasked with improving Verizon's Digital Signage web platform.
Senior UI/UX Designer
Jumia
- Contributed as part of Jumia's development center, creating and improving digital products for 14 African countries.
- Designed Jumia One, an all-in-one e-wallet mobile app (iOS and Android) that allows users to top-up cell phone plans, make utility and internet payments, ask for loans, etc.
- Created a comprehensive style guide that was slowly introduced to Jumia's products, including color palettes, typography styles, and design components.
- Designed an internal web app that allows Jumia's agents in Africa to manage sales and clients.
- Redesigned Jumia Pay, a secure digital payments platform used as the main payment method on Jumia's products.
UI/UX Designer, Creative Director
7egend
- Designed several mobile apps and websites in a fast-paced, creative agency environment.
- Redesigned the official FC Porto football club mobile app and web portal from the ground-up, a large-scale project that took more than a year to complete.
- Created the Fnac app for iOS and Android, a large European retail chain selling cultural and electronic products, for its loyalty program in Portugal.
- Created several client pitches that showcased the company's culture, talent, and projects and included flowcharts, wireframes, layouts, and mockups.
- Designed the MVP for a food delivery app (Levoo) that launched in Lisbon, including the client's mobile app (iOS and Android) and the restaurant's tablet UI.
UX/UI Designer
IT Sector
- Designed several banking-related apps and web platforms.
- Created assets for the App Store and Play Store, as well as other promotional material (company documents and presentations, social media, etc.).
- Created the branding for an IT Sector's spinoff company and standardized its product's communication.
- Worked in close relation to developers, product managers, and stakeholders when creating designs.
Education
Bachelor's Degree in Graphic Design
IPCA - Instituto Politécnico do Cávado e do Ave - Barcelos, Portugal
Skills
Tools
Adobe Illustrator, Sketch, Figma, InVision, Adobe Photoshop, Zeplin, Affinity Designer, Affinity Photo, Maze, Usertesting.com
Platforms
iOS, Android, Universal Windows Platform (UWP), Windows
Industry Expertise
Retail & Wholesale, Food, Restaurants & Dining
Other
Design Systems, UI Design, Product Design, UX Design, Wireframing, Lottie, Abstracts, UI Components, Design Documentation, Mobile UI Design, Wearables, Advertising Campaigns, Mobile App Design
Experience
Tools
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