James Jason Catangay, Product Manager in Sault Ste. Marie, ON, Canada
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James Jason Catangay

Verified Expert  in Product Management

Product Manager

Location
Sault Ste. Marie, ON, Canada
Toptal Member Since
April 27, 2023

James is an experienced NetSuite functional consultant and has been in implementation and solutions consulting for the last five years. Before moving to NetSuite, he spent over five years as an SAP ERP expert in finance operation processes and earned consistent rewards and recognition at Shell. He graduated magna cum laude and holds an MBA. James is passionate about continuous learning and improvement and is interested in NetSuite functional consulting, implementation, and administration.

ERP ImplementationEnterprise Resource Planning (ERP)Project ManagementSAP

Project Highlights

Consistent Rewards and Recognition Awardee
Enabled Shell to save USD 480,000 through the payment terms process standardization project.
Internal Helpdesk
Initiated an internal help-desk project where customers could send in all their inquiries and issues for further assistance and streamlined the resolution process by managing it using a single lockbox.

Expertise

ConsultingERP ImplementationEnterprise Resource Planning (ERP)FinanceNetSuiteProject ManagementSolutioningTeams

Work Experience

NetSuite Functional Consultant

2020 - 2023
NetSuite Partner
  • Conducted walkthrough sessions, customer training, and demonstrations.
  • Trained new NetSuite consultants on the help desk and issue resolution for customer success.
  • Delivered end-to-end NetSuite implementation, including go-live and post-go-live support.
  • Reinforced presales activities by conducting customer discovery sessions and demonstrations.
  • Provided internal and customer support and management services.

ERP Cloud Sales Manager

2020 - 2021
Oracle
  • Sold a subset of products or services directly or via partners to multiple named and unnamed accounts and tier-3 geographical territories.
  • Marketed and sold business applications software, solutions, and related services to prospective and existing customers.
  • Managed sales through forecasting, account resource allocation, account strategy, and planning.
  • Developed solution proposals surrounding all aspects of the application and participated in developing, presenting, and selling the value proposition.
  • Negotiated the pricing and contractual agreement to close the sale, identifying and developing strategic alignment with key 3rd-party influencers.
  • Penetrated accounts, met with account stakeholders, and engaged with C-level players.

Principal Functional Consultant

2018 - 2020
Oracle NetSuites
  • Managed multiple projects and led end-to-end project implementation.
  • Implemented business processes with NetSuite's Advanced Revenue Recognition, order to cash, procure-to-pay, direct-to-business, record-to-report, NetSuite Multi-Book, and advanced projects.
  • Documented and validated customers' business requirements, mapping them to NetSuite functionality.
  • Configured or customized the NetSuite application to meet customers' business requirements.
  • Conducted personalization sessions—over-the-phone and in-person—and created meeting minute summaries.
  • Contributed to the solutions repository by providing and documenting solutions. Used document management best practices, sharing them with the professional services practice.
  • Participated in the services vertical's subject matter expert (SME) program.

Senior Solutions Consultant

2017 - 2018
Oracle NetSuites
  • Managed and prioritized sales opportunities, clearly articulating the benefits of NetSuite's applications to all levels, including line-of-business managers and C-level executives.
  • Provided input to other cross-functional departments about prospect requests and product enhancements as needed.
  • Maintained account and opportunity updates within our internal sales force automation system to manage and prioritize sales opportunities.
  • Developed, presented, and delivered high-impact demonstrations of the NetSuite solution daily.
  • Performed needs gathering and requirements analysis during discovery sessions.
  • Contributed to improvements in departmental processes and shared industry best practices.

Senior Controls Analyst

2014 - 2017
Shell
  • Implemented ERP internally—from defining business requirements to scheduling tasks.
  • Functioned as the SME and implementer of SAP's ERP Brainware and Power Biller 7 super user.
  • Engaged in the work instruction lead focal as an accounts payable (AP) invoice processing SME, trainer, and urgent invoice processor.
  • Handled discount and iPortal chasing and analysis—following Shell's global escalation process—interoperability, and the business continuity process focal. Trained critical staff.
  • Managed accounts payables, performed on-time payments analysis, and reported on global KPI.
  • Supported the visual management sub-focal, process improvements, AP rewards and recognition committee, and vendor helpdesk issue resolution.

Management Information Group (MIG) Assistant Supervisor

2012 - 2014
Megaworld
  • Maintained daily inventory of leased, available, and sold lots, condominiums, and car parks.
  • Checked and created customers' information in SAP, including creating the vendor account in the system.
  • Computed and recommended payment terms, interest charges, allowable discounts, monthly amortizations, and net profit value per the customer's request.
  • Conducted daily, weekly, and monthly reconciliation of leased, available, and sold units with the marketing and accounts payable departments.
  • Supervised MIG associates on the daily processing of reservation agreements.

President's Academic Excellence Awardee, 2023

Received a monetary reward for maintaining 4.0 marks throughout the project management program.

I was recognized as the Most Outstanding Student of my batch with an A+ or 4.0 GPA. The award was given last March 2023, honoring all students who consistently excelled in their chosen courses throughout the program.

Consistent Rewards and Recognition Awardee

Enabled Shell to save USD 480,000 through the payment terms process standardization project.

Shell saved an average of USD 100,000 monthly through the discount monitoring and chasing initiative. I also managed the payment terms process standardization project, which led to USD 480,000 in company savings.

Internal Helpdesk

Initiated an internal help-desk project where customers could send in all their inquiries and issues for further assistance and streamlined the resolution process by managing it using a single lockbox.

The help desk was initiated to standardize how to assist all customer queries under the organization's support contract. A process flow was developed together with an updated service level agreement. The owner approved the project, implemented it after a month, then launched and communicated the process to the customer.
2022 - 2023

Certificate in Project Management

Sault College - Sault Ste. Marie, Ontario, Canada

2014 - 2017

Master's Degree in Business Administration (MBA)

De La Salle University - Manila, Philippines

2008 - 2012

Bachelor's Degree (Magna Cum Laude) in Business Administration

University of the City of Manila - Manila, Philippines

AUGUST 2019 - PRESENT

NetSuite Financial User Certification

Oracle

JULY 2019 - PRESENT

NetSuite SuiteFoundation Certification

Oracle

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