Andras Kapros
Verified Expert in Project Management
Project Manager
Horgen, Switzerland
Toptal member since April 4, 2022
András is an agile leader who has worked in multiple countries for 20+ years in IT leadership, serving his clients and teams by implementing effective Scrum and Agile practices. He introduced scrum of scrums on the hotels.com project, increasing customer satisfaction and revenue. András has worked on eCommerce, banking, and insurance projects and excels at understanding client needs while efficiently leading teams toward business goals.
Project Highlights
Expertise
- Agile
- Agile Leadership
- Project Management
- Scrum
- Scrum Master
- Scrum of Scrums
- Software Engineering
- User Experience (UX)
Work Experience
Agile Coach, Scrum Master, Project Manager
Freelancer
- Coached 50+ individuals and worked with 10+ organizations providing coaching and consulting services.
- Managed and delivered 10+ web development projects supporting clients in web development, user experience improvements, and SEO. Used the Agile methodology and scrum frameworks, maximizing customer value.
- Conducted hundreds of coaching sessions and 30+ workshops for groups and organizations both online and offline, i.e., Productivity for Powercoders, a company that supports refugees in Switzerland to learn to code and find employment in IT.
Agile Lead, Head of UX Department
Assentis Technologies AG
- Joined as a front-end engineer initially. Quickly became the agile lead of the high-end client reporting project, serving one of the biggest Swiss banks as our main client. Successfully delivered a significant release despite high pressure.
- Coached the team and facilitated retrospective and inspection meetings and workshops to increase collaboration, communication, and customer value.
- Served as head of the user experience department, supporting our teams in delivering and improving our portfolio of five complex products. The latest project success saw an increase in customer satisfaction by 30% and decreased defects by 25%.
- Collaborated with product management to maximize value and optimize the user experience for our clients.
- Conducted interviews to find the best talents in front-end user experience.
Servant Leader, Senior Front-end Team Lead
Epam Systems (Hotels.com)
- Acted as servant leader on a team that moved from Waterfall to scrum of scrums, efficiently delivering value produced by a team of 100-130, successfully delivering the agile transformation on this project.
- Increased the revenue of our stakeholders by 3% year-over-year with my team. Achieved a team retention rate above 90%.
- Built a trusted relationship between our stakeholders, project owners, and the development teams. Motivated our team members to develop their skills by coaching, teaching, guiding, and organizing learning sessions and workshops.
- Conducted interviews to find the best talents for our company (Epam Systems) and the hotels.com project.
Professional Freelancer
Freelancer
- Solved customer problems by developing bespoke solutions to their needs. Among the top 5% on a former freelancing platform.
- Delivered 30+ small-to-medium-sized projects. Consulted clients in making strategic decisions to drive their businesses towards their end goals.
- Assisted companies in developing their online presence by coordinating between them and creative professionals in delivering new websites, eCommerce shops, and designs.
Project History
Introducing Scrum of Scrums to Hotels.com
Introduced scrum of scrums to the hotels.com project resulting in short release times, increased customer satisfaction, and higher revenue.
As a servant leader, I was part of a team that moved from Waterfall to scrum of scrums and used Scrum and Kanban Agile frameworks to maximize customer value. We implemented large-scale Scrum to scrum of scrums to efficiently deliver value produced by a team of 100-130. Our team increased the revenue of our stakeholders by 3% year-over-year while customer satisfaction saw continual increases. Our team’s retention rate remained above 90%.
High-end Client Reporting for Banks
Delivered a vital release to our most important customer, one of Switzerland's largest banks.
Managed a team of 5-6 engineers as an agile lead. I joined the project as a front-end engineer and was already productive on day two. Shortly after, I was promoted to agile team lead. Our team delivered an important release to our customers under high pressure, despite a tight delivery deadline.
Customer Communications Management for Banks and Insurance
Managed the UX team that redesigned the most used portion of our software package, improving customer satisfaction by 30% while decreasing issues by 25%.
Managed the UX team of 5-7 during the most critical update in our key software. We had the chance to redesign one of the most complex features, a web-based WYSIWYG editor supporting hundreds of features. We successfully delivered the project and received incredible customer feedback and results. I introduced automated UI tests, improved user flows, increased customer satisfaction, improved quality, and reduced the number of defects.
Education
Bachelor's Degree in Engineering Information Technology
Óbuda University - Budapest, Hungary
Certifications
Professional Scrum Master Level II (PSM II)
Scrum.org
Master Certified Empowerment Life Coach
Empowerment Coaching Academy
Skills
Tools
Trello, Jira, Zoom, Slack
Paradigms
Scrum, Agile, Agile Leadership, Kanban
Platforms
Nexus
Other
Productivity Improvement, Leadership, Team Leadership, Scrum of Scrums, Scrum Master, Coaching, Conflict Resolution, Time Management, Professional Agile Leadership (PAL), Web Applications, Certified ScrumMaster (CSM), Software Engineering, Project Management, Evidence-based Management, Scrum Product Owner, User Experience (UX), Front-end Development, IT Project Management, User Flows, IT Projects
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