Bhavin Gandhi, Project Manager in Atlanta, GA, United States
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Bhavin Gandhi

Bio

Bhavin turns tech visions into reality by bridging business and technology to deliver measurable outcomes. With experience at Fortune 500s (Amazon, Facebook, GE) and startups (DISQO, Flipkart, BharatPe), he combines scrappiness with strategic execution and operational rigor, aligning 50+ cross-functional teams and safeguarding $500+ million in revenue streams. He's been helping B2C and B2B companies transform products and operations using Gen AI, ML, cloud infrastructure, and lean frameworks.

Project Highlights

Launching Survey Junkie in the UK
Launched iOS, Android, and Web applications for the Survey Junkie platform in the UK market, which generated a revenue stream of $5,000,000 per year.

Expertise

  • Agile Coaching
  • Artificial Intelligence (AI)
  • Executive Coaching
  • Jira
  • Operational Excellence
  • PMO Development
  • Strategic Planning & Execution
  • Technical Program Management

Work Experience

Process Optimization Expert

2025 - 2025
Building Intelligence Inc.
  • Established end-to-end Agile workflows, including sprint planning, demos, and retrospectives, resulting in 22% improved sprint completion rates.
  • Designed and deployed 5+ Jira boards with custom workflows, improving task visibility and reducing misalignment.
  • Created a single source of truth for documentation via Confluence and Slack, reducing duplicated work by 20%.
  • Coached three teams on Agile best practices, reducing missed deadlines by 20% and increasing cross-functional collaboration.
  • Enforced process discipline with checkpoints, ensuring 80% compliance with Agile ceremonies.
  • Built real-time executive dashboards, cutting status update meetings by 40% and enabling data-driven decisions.
  • Reduced backlog clutter by 50% through prioritization frameworks and grooming sessions.

Director of Product and Engineering Operations

2022 - 2025
Amazon Advertising
  • Coached 40+ cross-functional teams across engineering, product, operations, customer success, sales, and marketing to deliver key strategic initiatives from concept through launch, accelerating time-to-value and executive decision-making.
  • Partnered with the Executive Leadership Team (XLT) to translate corporate strategy into an execution-ready operating model, aligning priorities, funding, and capacity planning to enable 3X revenue growth over multiple planning cycles.
  • Drove company-wide AI transformation initiatives by operationalizing AI/ML adoption across product and go-to-market functions, unlocking new revenue streams and improving decision making at scale.
  • Institutionalized OKR-driven execution across 10+ business units, creating executive-level visibility into progress, risks, and outcomes, and improving strategic focus and delivery predictability by 30%.
  • Designed and implemented scalable roadmap planning and agile delivery frameworks that aligned long-term strategy with quarterly execution, reducing delivery friction and increasing cross-functional throughput.
  • Reduced operational costs by 12% by streamlining delivery workflows, improving capacity utilization, and eliminating redundant processes across engineering, product, and operations functions.
  • Established governance mechanisms and executive forums to drive alignment across XLTs, product, engineering, and business leaders, improving prioritization discipline and accelerating high-impact investment decisions.
  • Enabled rapid adoption of emerging technologies by embedding experimentation (A/B Testing), data-driven prioritization, and clear success metrics into execution frameworks, shortening innovation cycles and de-risking new initiatives.
  • Built a culture of execution excellence by coaching senior leaders, program leads, and managers on outcome-based delivery, accountability, and cross-functional collaboration, resulting in sustained execution maturity at scale.

Technical Program Director

2021 - 2025
DISQO
  • Established the PMO organization within DISQO and coached various teams on implementing Scrum and Kanban processes to improve the value stream of the business.
  • Collaborated with 20+ cross-functional teams to develop and implement OKRs and roadmap planning frameworks, prioritizing and executing the company's objectives.
  • Led a team of 150+ engineers, SDETs, QA testers, SREs, and external vendors across 20+ cross-functional teams to launch iOS, Android, and web apps in the UK.
  • Scaled Agile and DevOps practices across 200+ engineers, product, UX, QA, SREs, and Data teams, supporting $60 million to $90 million ARR growth within two years.
  • Increased release efficiency by 24% by designing and developing a dependency management framework that helps drive cross-functional alignment and prioritize key initiatives.
  • Established PMO governance for B2B and B2C portfolios, aligning C-suite, engineering, product, marketing, and sales on OKRs, RICE, and MoSCoW prioritization, improving planning efficiency by 35%.
  • Launched AI/ML-powered ADM 2.0 platform (Brand Lift, Outcomes Lift), enabling 75% YoY B2B revenue growth through cross-functional execution with 150+ stakeholders.
  • Built strategic operational framework from scratch, hiring, coaching, and mentoring 10+ product managers, engineering managers, TPMs, scrum masters, and implementing standardized playbooks and release dashboards, boosting release velocity by 16%.

Agile PMO Advisor

2024 - 2024
Schneider Electric
  • Evaluated existing processes (stage gates, governance), identifying key gaps causing delays in decision-making.
  • Assessed team capabilities, creating a skills matrix that highlighted critical training needs (e.g., Agile, stakeholder management).
  • Recommended and piloted three PMO tools (e.g., Power BI, Aha) to centralize reporting, cutting manual data aggregation by 25 hours/month.
  • Developed a change plan with tailored training (workshops, guides), achieving 80% team buy-in for new processes within four months.
  • Designed a unified PMO framework, reducing redundant approvals by 20% and reducing project delays by 30% while maintaining compliance.
  • Established executive dashboards, improving project visibility and reducing status update meetings by 30%.
  • Coached 7+ leaders on PMO best practices, leading to faster adoption of new workflows.
  • Integrated Agile practices into stage gates, reducing cycle time for priority initiatives by 15%.
  • Defined five KPIs (e.g., project delivery predictability, resource utilization) to track PMO success, aligning with Schneider Electric’s standards.
  • Reduced resistance to Agile adoption by showcasing early wins (e.g., 10% faster time-to-market for pilot projects).

Technical Operations Advisor

2023 - 2023
Dockyard Capital Management LP
  • Developed a product roadmap outlining all major deliverables, ensuring alignment between business, tech, ops, and sales teams, which increased cross-functional collaboration efficiency by 30%.
  • Designed and implemented a project management framework that tracked over 50 deliverables across various teams, improving task visibility and reducing project delays by 25%.
  • Led the feasibility assessment phase of the project, delivering a comprehensive analysis within six weeks, which helped shape the project’s scope and technical requirements.
  • Recruited 10+ key team members, including UX designers and developers, to create wireframes and initiate the app development process, reducing hiring time by 20%.
  • Established regular progress reporting and milestone tracking that improved stakeholder communication, leading to a 95% on-time delivery rate for key project phases.
  • Implemented structured weekly check-ins, improving cross-functional alignment and reducing miscommunication-related delays by 35%.
  • Facilitated 24 sprint planning and review sessions (four per month), maintaining a 90% sprint goal completion rate.
  • Created standardized documentation practices, ensuring 90% of project decisions and updates were recorded in a shared knowledge base.

Agile PMO Coach

2022 - 2023
Brainpool AI
  • Implemented SAFe for 50+ AI/ML experts, reducing RFP response time by 40% and improving client satisfaction.
  • Optimized sprint planning and backlog refinement, increasing release predictability by 25% for custom AI solutions.
  • Streamlined client engagement workflows, cutting onboarding time by 30% through Agile best practices.
  • Coached 10+ cross-functional teams (data scientists, developers, analysts) to adopt Agile, resulting in 25% faster project delivery.
  • Introduced real-time Agile performance dashboards, improving leadership visibility and decision-making speed by 50%.

Strategic Technical Advisor

2022 - 2022
Healthcare Company acquired by Dock.Health
  • Secured $2,000,000 in Series A funding for the healthcare startup by partnering with the founders in refining the vision, creating a roadmap, and developing the MVP for the investors.
  • Established a software development team from the ground up, drove the creation of prototypes, POCs, and MVPs, and prepared the necessary materials (pitch deck, execution plan, sales plan, etc.) for fundraising efforts.
  • Partnered with the founders to build an engineering team of 20+ software developers from scratch.
  • Led the end-to-end MVP development, delivering a functional POC within three months that validated core features (dynamic questionnaire, patient data capture, etc.).
  • Reduced development costs by 20% by prioritizing high-impact features (body-map symptom selector, conditional logic) over "nice-to-have" elements.
  • Conducted POC testing with five clinics, achieving 85% satisfaction on usability and workflow efficiency.
  • Iterated through three prototype versions using Figma, incorporating feedback from 20+ clinicians and patients.
  • Mapped dual user journeys (patients and clinic staff), eliminating 15 redundant steps in data entry.
  • Reduced stakeholder review cycles from two weeks to three days with Loom video walkthroughs of each prototype iteration.
  • Created a prioritization framework to balance feature requests vs. MVP scope, preventing timeline creep.

Program Management Office (PMO) Consultant

2021 - 2022
GE Healthcare
  • Elevated PMO maturity within 12 months and improved project delivery predictability by 35%.
  • Launched an AI-based software solution in 9 months that transformed primary care physicians’ (PCPs') day-to-day workflows.
  • Reduced MVP cycle time by 25% and doubled Agile adoption by establishing an Agile CoE and mentoring senior leaders.
  • Designed, developed, and rolled out a quarterly business review (QBR) framework that increased planning efficiency by 25%.
  • Consolidated project management tools to centralize decision-making and reallocated $20 million to high-ROI initiatives.

Principal Technical Program Manager

2020 - 2021
Facebook
  • Scaled VR creator platform by launching user-generated content (UGC) tools; enabled 10,000+ creators and supported 200,000+ virtual world creations.
  • Delivered an ML-based content moderation system that flagged 65% of harmful content, improving platform safety and reducing manual moderation efforts.
  • Achieved a 28% reduction in system latency through cloud capacity optimization and infrastructure scaling across AWS and internal compute platforms.
  • Led the exploratory and delivery phases of the mobile expansion strategy for Horizon Worlds, aligning cross-organizational dependencies and building executive buy-in.
  • Improved program execution frameworks by standardizing OKRs, retrospectives, postmortems, and operating rhythms across multiple workstreams.
  • Built and scaled a high-performing Technical Program Management (TPM) team, including hiring, onboarding, performance reviews, mentorship, and TPM process maturity development.

Technical Program Director

2020 - 2021
Powerhouse Gaming
  • Created an additional $4,000,000 in revenue for the company by driving the launch of two progressive games.
  • Led an Agile transformation initiative of the R&D department by collaborating with multiple workstreams to improve development efficiency by 16%.
  • Designed and developed a strategic insight platform that accelerated revenue growth by 18% in six months.

Technical Program Management Director

2017 - 2021
VistaCoders
  • Built an engineering team of 30+ software developers from scratch, which supported a revenue stream of ₹560,000,000.
  • Led and managed multiple development teams to deliver 50+ projects within three years.
  • Raised more than $300,000 for the company by regularly meeting prospective investors and presenting them with the business plan.
  • Spearheaded the effort of getting the SellGone product selected as one of the members of StartUpNV by going through their rigorous vetting process that allows only 15% of the applicants to be their members.
  • Supervised the delivery of multiple iOS and Android apps, such as SellGone, BuzzyWuzzy, and Explore the Universe, which generated 76% of the company's revenue.
  • Provided strategic consulting services to Fortune 500 companies and high-growth tech startups (Facebook, IGT, BharatPe, and Flipkart) to grow company's revenue and strategic accounts.

Technical Operations Advisor

2020 - 2020
SellGone
  • Led an Agile and Scrum transformation of the software development teams, resulting in 44% fewer defects found in the field.
  • Supported 70% of the company's revenue stream by expanding the program management capabilities and hiring TPgMs to drive crucial initiatives.
  • Increased engineering productivity by 22% by applying Agile principles during the rapid expansion phase of the company, which was experiencing a 50% annual growth.

Staff Technical Program Manager

2019 - 2020
IGT
  • Migrated six development teams successfully from Waterfall to Scrum within six months and reduced the game development time by 18%.
  • Improved the quality of deliverables by 16% by assisting the development team in making appropriate commitments through prioritization, story selection, task sizing, and sprint planning.
  • Developed a selective submission process to reduce compliance submission costs by 12% through an automated dashboard for the executive team.
  • Increased electronic table games (ETG) net revenue by 22% to reach $48,000,000 by developing a roadmap and leading cross-functional execution efforts.
  • Reduced product deployment expenses by 28% and shortened game development time by 18% through the use of re-architecture efforts and incorporation of Agile methodologies.

Technical Operations Lead

2018 - 2019
BharatPe
  • Drove 0-to-1 delivery of flagship fintech products, resulting in the onboarding of 200,000 merchants across India.
  • Reduced cycle time by 30% by implementing Agile/SAFe methodologies and real-time progress tracking.
  • Established a centralized PMO, improving cross-team collaboration and reducing misalignment incidents by 40%.
  • Identified critical bottlenecks and cut feature release failures by 40% through automation and governance controls.

Senior System Implementation Manager

2017 - 2018
Flipkart
  • Improved seller supply chain process efficiency by 20% by streamlining seller operations through ERP integration with Flipkart’s order and inventory systems.
  • Onboarded 30% of top sellers within 3 months of API launch and reduced seller support call volume by 25%.
  • Enabled data-driven decision-making for sellers by improving the seller's dashboard, which resulted in a 15% improvement in order fulfillment.

Senior Technical Program Manager

2014 - 2017
IGT
  • Reduced $20,000,000 in yearly operating costs by collaborating with 20+ workstreams across departments to transition the company from its outdated AVP platform to the more efficient and cost-effective Ascent platform.
  • Increased development productivity by 22% streamlining business operations through the implementation of new technologies and automation.
  • Led the efforts to implement Agile development methodologies, resulting in a 50% increase in the number of features delivered per sprint.
  • Increased sanity and regression testing efficiency by 47% through a continuous integration framework.
  • Decreased the total number of errors found in the field by 12%.
  • Improved process efficiency and customer service by replacing the haphazard email-based system with a sophisticated Jira and quality center (QC) based field issue tracking system.

Technical Program Manager

2011 - 2014
DoubleDown Interactive
  • Managed the merger of Double Down and IGT by working closely with 20+ cross-functional teams to effectively integrate systems, processes, and cultures, resulting in a 20% improvement in productivity.
  • Launched over 32 game titles in the social gaming space within just two years of the merger due to improved productivity and efficiency.
  • Unified and centralized existing tools' inventory and reduced the support costs of these tools by 30%.
  • Designed and developed a system automation framework that reduced manual labor costs by $120,000 annually.
  • Increased overall employee satisfaction from 64% to a record high of 87% percent.

Technical Project Manager

2008 - 2011
IGT
  • Established a software development office in China, which provided access to a skilled technical workforce and cost savings of $12,000,000.
  • Completed the sbX 3.2 - Advantage 9.2 integration project within the given timeframe and budget and concurrently expanded the development team.
  • Increased the development team's productivity by 28% through mentoring, effective communication, and streamlined processes.
  • Developed an automation tool for the production line, leading to an annual cost savings of $1,200,000 in labor on the manufacturing line.

IT Consultant

2002 - 2005
Gandhi Brothers
  • Generated an additional revenue of ₹200,000 by implementing new marketing strategies and securing new projects by utilizing technology-based solutions such as online marketing.
  • Decreased the company's account management expenses by 40% through the implementation of various software solutions.
  • Provided training to factory workers and non-technical staff on the company's proprietary software, resulting in a 30% increase in efficiency.

Project History

AI Transformation Program

https://www.disqo.com/products/outcomes-lift/
  • 20% — Reduction in Feature Delivery
  • 26% — Faster Deal Close Cycle
  • 30% — Reduction in Time Spent on Documentation

DISQO wanted to become AI-first to accelerate innovation and operate more efficiently, but efforts were fragmented. Tools, licenses, and training existed, yet teams lacked clarity on where to start, how to apply AI meaningfully, and how to measure real business value from adoption.

• Partnered with the Executive Leadership Team (XLT) to define what AI success meant for DISQO and translated it into clear, achievable quarterly goals.
• Established structured enablement through prompt engineering training, AI office hours, and a company-wide hackathon to surface high-value use cases.
• Built governance frameworks with senior leaders to track adoption, usage, and measurable impact, ensuring AI became embedded in daily workflows rather than a one-time initiative.

AI became part of DISQO’s operating model. Teams delivered 20% faster, sales cycles shortened by 26%, and internal efficiency improved by 25%. Hackathons and office hours became part of DISQO’s DNA, shifting the culture towards AI innovation.

Roadmap Planning and Execution

  • $200 Million — 3-year Revenue Growth
  • 25% — Improvement in Engineering Productivity

Amazon Marketing Cloud (AMC) lacked a structured process to prioritize and execute strategic initiatives, resulting in misaligned efforts, inconsistent progress tracking, and suboptimal engineering efficiency. This limited the business unit’s ability to scale revenue-generating initiatives and hold leaders accountable for outcomes.

Designed, developed and, launched a comprehensive Roadmap Planning and Execution framework, including end-to-end processes such as Monthly Business Reviews (MBRs), Product Reviews (MPRs), and Engineering Operational Reviews. These processes provided leadership with real-time visibility into progress, aligned cross-functional teams around strategic priorities, optimized engineering efficiency, and established a disciplined cadence for planning, execution, and measurement.

The Roadmap Planning and Execution framework enabled Amazon to accelerate product delivery. By focusing on high-value revenue-driving opportunities, it unlocked $200 million in incremental revenue and boosted engineering productivity by 25%.

Launching Survey Junkie in the UK

https://www.surveyjunkie.com/

Launched iOS, Android, and Web applications for the Survey Junkie platform in the UK market, which generated a revenue stream of $5,000,000 per year.

Led a team of 150+ engineers, SDETs, QA testers, SREs, and external vendors across 20+ cross-functional teams to launch iOS, Android, and Web applications in the UK. Worked with product directors and C-level executives to gain alignment on the program’s objectives and developed an additional revenue stream of $5,000,000 per year.

Scaling Product Delivery by Optimizing Agile Workflows

https://buildingintelligence.com/platform-announcement/
  • 20% — Increase in Engineering Productivity
  • 40% — Resolution of Cross-functional Dependencies
  • 25% — Reduction in Time to Market

Building Intelligence was scaling rapidly, with more than 10 teams operating across engineering, product, design, and delivery functions, but lacked a unified execution model. Teams worked in silos with inconsistent workflows, limited visibility into progress, and no structured way to manage cross-team dependencies. As a result, they were unable to deliver on their strategic objectives.

• Designed and implemented a company-wide execution framework from the ground up to serve as the operating system for delivery. The framework standardized planning, execution, and governance across all teams while maintaining flexibility at the team level.
• Introduced clear workflows, dependency management mechanisms, and execution cadences that connected strategy to delivery.
• Coached teams and leaders to adopt the new model, embedding execution discipline into the organization’s culture.

The operational framework helped Building Intelligence boost engineering productivity by 20%, cut time to resolve dependencies by 40%, and accelerate time to market by 25% through disciplined execution and operational excellence.

Company-wide Agile Transformation

https://tinyurl.com/mpzpd8vu

Transformed the company's business model through Agile adoption, achieving a 20% improvement in delivery predictability, a 16% increase in overall velocity, and a 32% boost in customer satisfaction.

I facilitated a comprehensive transition to Agile methodologies, addressing internal challenges with client management and project cost management. This strategic shift resulted in a notable 20% enhancement in delivery predictability over six months, streamlining project timelines and resource allocation. By fostering cross-functional collaboration and coaching teams to work more efficiently, we achieved a significant 16% increase in overall project velocity, enhancing the company’s overall productivity and output. Furthermore, the implementation of Agile processes led to a commendable 32% increase in customer satisfaction, as indicated by surveys, attributable to improved transparency and enhanced visibility into project progress and deliverables.

Relaunching Survey Junkie by Deprecating the Monolith

https://www.surveyjunkie.com/

Led the effective phaseout of the PHP monolith application and smooth transition of over 700,000 monthly active users (MAUs) to a microservice-based architecture without any impact on continuous revenue generation.

I spearheaded a large-scale program aimed at transitioning our platform from a PHP monolith application to a microservice-based architecture. Leading a diverse team of over 150 software developers, product leaders, design leads, QA testers, SREs, data scientists, and external vendors spread across 20+ cross-functional teams, we successfully migrated our 700,000+ monthly active users (MAUs) without any impact on revenue. This transformation facilitated the rapid launch of new experiments, significantly reducing the time from inception to implementation. Additionally, the new infrastructure played a crucial role in enhancing email engagement and overall productivity, leading to a substantial increase in revenue per member. Our focus on efficiency and data-driven decision-making resulted in a remarkable 12% improvement in the overall productivity of our members within just a year of the migration.

Launching Healthcare App for Primary Care Providers (PCP)

https://dock.health/

Helped the founder secure $2 million in Series A funding for the healthcare application by assisting him in establishing a software development team from the ground up and driving the creation of prototypes and MVPs.

I played a pivotal role in assisting the founder of a healthcare tech company focused on simplifying the patient experience at primary care physicians. Throughout this venture, I provided extensive support to the founder, aiding in scoping the project, estimating costs for prototype and MVP development, facilitating connections with the development team, and overseeing the development of the MVP. Additionally, I took charge of building a software development team from scratch, leading the creation of prototypes and MVPs, and compiling necessary materials to support fundraising efforts. My involvement culminated in successfully securing $2 million in Series A funding for the healthcare application, as I collaborated with the founders in crafting a compelling pitch deck and effectively presenting the concept to venture capitalists (VCs).

Building a Company from Scratch

Built an engineering team of 30+ software developers from scratch, which supported a revenue stream of ₹560,000,000.

Successfully spearheaded the establishment and growth of a dedicated engineering team consisting of over 30 highly skilled software developers. Additionally, I took the initiative to establish robust product development and project management practices within the company. By standardizing our Agile processes, we achieved greater predictability in project delivery, ensuring successful outcomes for our clients. Through these efforts, we were able to drive a substantial revenue stream of ₹560,000,000.

Optimizing Strategic PMO Operations

https://www.gehealthcare.com/products/software/commandcenter
  • 35% — Improvements in Project Delivery
  • 50+ — Teams Adopted Agile Frameworks Successfully
  • $20 Million — in Budget Allocation Optimized

GE Healthcare’s Command Center had multiple business verticals, including R&D, software, hardware, data analytics, and implementation. Each vertical followed different project management practices. This lack of alignment created operational inefficiencies, hindered budget optimization, and limited the ability to scale innovation across teams.

I assessed existing PMO practices, identified operational gaps, and collaborated with the Senior Leadership Team and project teams to elevate PMO maturity. By implementing SAFe for software and hardware development, coaching leaders on Agile practices, introducing a standardized project intake framework, and aligning resources to high-impact initiatives, we streamlined processes, improved cross-functional collaboration, and optimized resource allocation.

PMO’s transformation increased project delivery predictability by 35%, accelerated Agile adoption, and enabled the Command Center to drive innovation, execute at scale, and deliver higher-value outcomes for hospitals.

VR Creator Ecosystem to Scale Horizon VR

https://tinyurl.com/2xrwe4az
  • 10,000+ — Active Ceators Enabled Through UGC Tools
  • 200,000+ — Virtual World Creations Supported
  • 30+ — Features A/B Tested Within Six Months

During COVID-19, Facebook needed to rapidly scale its VR platform but lacked leadership with a background in gaming and the creator ecosystem. Creator tools were underdeveloped, engagement was inconsistent, and teams lacked a clear prioritization model to connect features to creator value and long-term platform growth.

• Established a feature prioritization framework grounded in creator ROI and ecosystem impact.
• Partnered directly with the gaming community to capture real-world feedback and aligned vendors to accelerate delivery.
• Led cross-functional PI planning with Engineering, Product, Design, Hardware, and Marketing, introduced A/B testing and feedback loops, and tied experimentation to measurable outcomes.

In parallel, I built and scaled a high-performing TPM team, strengthening program governance and execution velocity.

Scaled Horizon VR’s creator platform rapidly with a strong experimentation culture. A/B tested 30+ features in six months, enabled over 10,000 creators, and supported 200,000+ virtual world creations, fueling sustainable ecosystem growth.

New Game Launches

https://mail.powerhousegaming.net/testimonials

Created an additional $4,000,000 in revenue stream for the company by driving the launch of two progressive games.

Led a team of 40+ developers, QA engineers, project managers, engineering managers, and support engineers to develop and launch two progressive games in the US market. Managed all technical aspects of the product delivery, from establishing a strategic vision to leading 15+ cross-functional workstreams to launch the product.

Electronic Table Games

https://tinyurl.com/pxct7uyn

Improved electronic table games (ETG) net revenue by 22% to reach $48,000,000 by developing a roadmap and leading cross-functional execution efforts.

Led more than 50 developers, graphic designers, software testers, project managers, and hardware engineers to launch three top-performing gaming products in the market. Owned and drove end-to-end delivery of these large-scale, cross-regional, and cross-functional initiatives to deliver high-quality gaming products.

Merger and Acquisition of Double Down with IGT

Spearheaded the successful merger of Double Down with IGT, launching 40+ gaming titles to 5.2 MAUs, resulting in a 12% engagement boost and a 13% revenue surge.

I orchestrated the merger and acquisition of Double Down (an online gambling company) into the IGT portfolio, collaborating with over 50 cross-functional leaders to devise a comprehensive transition plan, assess the technological landscape, and seamlessly integrate their operational processes. This program led to the successful launch of 40+ popular land-based gaming titles on the social casino platform, significantly expanding the user base to 5.2 monthly active users (MAUs) and driving a remarkable 12% increase in user engagement. The heightened popularity of these new games on the social platform translated into a substantial 13% surge in the company’s overall revenue. Within just one year of introducing these game titles to the online platform, the Double Down app achieved the remarkable feat of becoming the top-paid downloaded app on iPad, solidifying its position as a leader in the online gaming space.

Parallel Download Tool

https://www.igt.com/

Reduced the company's operational costs by $1,200,000 through the development of process automation tools.

Led and managed a team of 20+ engineers, business analysts, project managers, and QA testers to deliver a production line tool that completely transformed how 250+ production associates work every day.

Integration of Casino Management Systems

https://tinyurl.com/8k6ab5au

Enhanced casino floor management capabilities by successfully integrating sbX and Advantage systems, ensuring uninterrupted service for 300,000+ slot machines, and achieving a 22% improvement in overall process efficiency.

Spearheaded the integration of two complex casino floor management systems: sbX and Advantage, which revolutionized the casino floor management experience. This project enabled dynamic game content updates and remote diagnostics for 300,000+ slot machines, ensuring uninterrupted service. Through meticulous planning and collaboration with 15+ cross-functional teams, the project achieved a notable 20% increase in system reliability. The comprehensive transition to the upgraded system further yielded a 22% improvement in process efficiency, resulting in significant annual savings of $2,500,000. Moreover, the project’s success was underscored by a 40% reduction in average resolution time for technical issues, solidifying the company’s reputation for reliable service and operational excellence.

Education

2009 - 2011

Master's Degree in Business Administration (MBA)

University of Nevada - Reno, Nevada, USA

2005 - 2007

Master's Degree in Computer Science

Northeastern University - Boston, Massachusetts, USA

2001 - 2005

Bachelor's Degree in Information Technology

Mumbai University - Mumbai, India

Certifications

MAY 2020 - PRESENT

Scaled Agile Framework (SAFe) Certified Agilest

Scaled Agile

DECEMBER 2016 - PRESENT

Green Belt

International Game Technology

MARCH 2016 - PRESENT

Certified Scrum Master

Scrum Alliance

JUNE 2015 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

Skills

Tools

Jira, Slack, Zoom, Skype, Microsoft PowerPoint, Google Docs, Microsoft Excel, Project Management & Work Tracking Tools, TFS, Microsoft Project, Confluence, SQL, PostgreSQL, Git, Excel 365, Microsoft Team Foundation Server, Salesforce, HP Quality Center (QC), VMware, HP QuickTest Professional (QTP), Microsoft Access, Asana, Tableau, Adobe, GitHub, GitLab CI/CD, GitLab, Optimizely, Figma, Office 2016, Azure Machine Learning

Paradigms

Agile, Management, Testing, Agile Project Management, Agile Leadership, Agile Product Management, Requirements Analysis, Scrum, Business to Business to Consumer (B2B2C), Rapid Prototyping, Six Sigma, Database Design, Kanban, Microservices, Microservices Architecture, Team Development, UX Design, DevOps, Change Management, Agile Delivery, Iterative Development

Platforms

Amazon Web Services (AWS), WordPress, Azure, SharePoint, Android, iOS, Google Cloud Platform (GCP)

Industry Expertise

Healthcare, Revenue Operations (RevOps), Health & Wellness, Architecture, Sales & Marketing, Professional Services, Casinos & Gaming, Lean Six Sigma, Renewable Energy, Cannabis, Banking & Finance

Other

Google Meet, IT Project Management, Technical Program Management, Agile Coaching, Project Management, Scrum Master, Scrum Coaching, Negotiation, Planning, Quality Assurance (QA), Risk Management, IT Program Management, Minimum Viable Product (MVP), Proof of Concept (POC), Leadership, Change Leadership, Project Scoping, Project Delivery, Project Analysis, Outlook, IT Consulting, Machine Learning, Artificial Intelligence (AI), Scaled Agile Framework (SAFe), Mentorship & Coaching, Process Design, Team Building, Resource Management, Strategic Planning & Execution, Revenue Strategy, New Products, Product Owner, Cross-functional Team Leadership, PI Planning, Complex Program Management, Agile Transformation, Process Transformation, Pitch Decks, Project Management Professional (PMP), Certified ScrumMaster (CSM), Agile Program Management, Program Management, Technical Project Management, PMO Development, IT Strategy, Workflow, Automation, Project Planning, Process Improvement Project Management, Process Improvement, Detail-oriented, Process Optimization, Feature Backlog Prioritization, Project Estimation, APIs, Business to Business (B2B), Cross-functional Collaboration, Cloud Platforms, Analytics, Product Management, Team Leadership, Startups, Project Timelines, Reporting, Databases, API Applications, Consumer-facing Product Design, Business to Consumer (B2C), Project Reporting, Enterprise SaaS, Large-scale Projects, Client Delivery Management, Interdisciplinary Collaboration, Stakeholder Management, Web Project Management, Sprint Planning, Dashboards, Web Applications, Consulting, Estimation & Planning, Project Tracking, Scope of Work (SOW), COE, Mobile Apps, SaaS, Technical Product Management, Release Management, Stakeholder Engagement, Mobile Applications, Workshops, Business Analysis, Hybrid Project Management, User Stories, Product Ownership, Backlog Management, Operations, User Onboarding, Project Discovery, PMO, Communication, Vendor Management, Platforms, Scaling, Dashboard Development, GAP Analysis, Process Automation, Data Analytics, No-code Development, Technical Writing, Business Process Optimization, Workflow Automation & System Integration, Content Management Systems (CMS), Data Visualization, Enterprise, Machine Learning, Artificial Intelligence (AI), Technical Recruiting, Feature Prioritization, Executive Coaching, Operational Excellence, API Platforms, CRM, Digital Project Management, Customer Data Platform (CDP), Digital Platform Development, Project Management Operations, Customer Success, Customer Retention, Program Assurance, Fractional CTO, Software Development Lifecycle (SDLC), Product Management, Project Estimation, Project Timelines, Product Roadmaps, Project Scoping, Tech Stacks, Software Architecture, Information Systems, Startup Funding, Roadmaps, Investor Presentations, Product Roadmaps, Remote Team Leadership, Jira Administration, Value Creation, Software as a Service (SaaS), Portfolio Management, Enterprise Product Portfolios, Six Sigma Yellow Belt, Budgeting, Prototyping, Discovery Workshops, Discovery, Invoicing, Design, Finance, eCommerce, Hardware, RFPs, Notion, Digital Advertising, Marketing, Marketing Services, CI/CD Pipelines, Smartsheet, Sales Process Management, Customer Service, AI Consulting, Software Development, Microsoft Teams, C#.NET, Microsoft SQL Server, Unity, Research, Java, Embedded Software, Production, Hardware Integration, MySQL, IT Projects, NUnit, SAP SuccessFactors, SAP, Python, Perl, Quality Control (QC), Outsourcing, China, HTML, IT Contracts, Agile DevOps, Hiring Process Development, Platform as a Service (PaaS), Agile Product Delivery, Objectives & Key Results (OKRs), Business Plan Consulting, Angel/Seed Funding, Web, Strategy, Datadog, Redshift, User Experience (UX), HTML5, Healthcare IT, Healthcare EDI, Healthcare Sales, Startup Consulting, Seed Fundraising, IT Outsourcing, Product Development, New Product Development, Thought Leadership, Value Stream Mapping, Beta Testing, Data Science, C++, Client Success, Operational Efficiency Improvement, Data Analysis, A/B Testing, Growth, Project Management Office (PMO), Distributed Team Management, Technical Hiring, Teamwork, Partner Management, Fintech, Transition Management, Data-driven Decision-making, Coaching, Clarity PPM, Request for Proposal (RFP), .NET, REST APIs, Unity3D, Large Language Models (LLMs), Snowflake, Feasibility Assessment, Wireframe.cc, Product Roadmap Creation, Project Scheduling, Task Management, Progress Reporting, Timelines, Milestone Tracking, Cross-functional Team Collaboration, Resource Allocation, Creative Problem Solving, Technical Requirements, Project Management Framework, Project Intake Process, ROI, Cost Control, CompTIA, SAFe 6, Healthcare Software, Key Performance Indicators (KPIs), Strategic Planning, Scrum of Scrums, Scrumban, Dashboard Development, Executive Reporting, Reorganization, Certified Scrum Professional, PMO Frameworks, PMO Governance, PMO Maturity Assessment, Aha!, Jira Align, Business Process Modeling, B2B Partnerships, ServiceDesk, PMO Processes, Lean Coaching, Workflow Management, Workflow Optimization, Business Processes, New Product Rollout, Operations Management, Early-stage Startups, Supply Chain Optimization, SaaS Design, SaaS Product Management, API Integration, App Integration, Product Discovery, Solution Design, Solutioning, Product Launch, Product Operations, Generative Artificial Intelligence (GenAI), Mergers & Acquisitions (M&A), Agile CRM, IT Deployments, Launch Strategy, Gaming, Gaming Platforms, Project Management in Gaming, Online Gaming, Feature Planning, Feature Roadmaps, Optimization, IT Automation, Artificial Intelligence as a Service (AIaaS), Artificial General Intelligence (AGI), Organizational Transformation, Strategic Leadership, Technical Leadership, Agentic AI, Energy Utilities

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