Publication
Stay on Track With These Proven Agile Project Estimation Techniques
https://www.toptal.com/project-managers/scrum-master/agile-project-estimation-techniques
Jonathan is available for hire
Hire JonathanJonathan Donado
Verified Expert in Project Management
Project Manager
Location
Chicago, IL, United States
Toptal Member Since
June 9, 2020
Jonathan has an MBA from a top-tier European school and is a project management expert with 15+ years of experience in managing complex, E2E global technology, and SOX projects. He is a bilingual (Spanish) results-driven and hands-on professional who excels in cross-functional projects with distributed and virtual teams. Proficient in both Agile and Waterfall frameworks, he has brought success to clients in the technology, IoT, legal & accounting, BPO, and auto industries.
Project ManagementPMOWebTechnical Program ManagementProgram ManagementBusiness Transformation Program ManagementScrum MasterProject Management Professional (PMP)Project Management Office (PMO)Lean Six SigmaIT Project ManagementTechnical Project ManagementPMIPMI Agile Certified Practitioner (PMI-ACP)Lean DevelopmentSix Sigma
Project Highlights
Enterprise Web Application Developmen (Fortune 100 client)
Released a multi-million dollar 8-month project under budget.
Back-end Solution Development (Fortune 100 client)
Led a $1 million agile framework project to connect a SaaS application to microservices using APIs.
Customer-facing SaaS App Development (Fortune 100 client)
Led the transformation of a legacy software system to a SaaS application for over 300,000 customers. Delivered the 5-month project three weeks ahead of schedule and on budget.
Expertise
Work Experience
Founder and Principal
2016 - PRESENT
Cambridge Partners & Associates Corp.
- Founded a consulting firm providing program/project management to enterprise accounts and government agencies. Provided end-to-end SaaS project management for large-scale, high priority projects including technology and business process redesign.
- Oversaw the Software Life Development Cycle (SLDC) responsibilities including IT project oversight including planning, validation, testing, and product releases.
- Managed cross-functional distributed teams of up to 30 individuals (technical & non-technical resources) and managed budgets of up to $2 million per project.
- Worked through a leading food multinational's most critical project in 2020. Developed a new internal web-based sales facing application to integrate teams from a recently acquired competitor. Finished the 8-month project on-time and under budget.
- Program managed a customized solution for the US Department State, integrating multiple vendors to create a market survey solution deployed in over 30 passport offices throughout the USA.
- Managed a cross-functional team in a large multinational consumer product through an agile framework to develop a customer-facing SaaS application with microservices. Deployed the application ahead of schedule and under budget.
Head of Operations
2016 - 2018
Blue Marble Global Payroll
- Headed up operations at Blue Marble Global Payroll, which is the US leading international SaaS payroll services firm. It provides payroll services in 130+ countries for over 500 clients.
- Coordinated with a team of eight direct reports to secure payroll processing services for 500 clients in over 30 countries. Managed the firm’s daily operations of infrastructure components and its applications—used agile development practices.
- Expanded operations in Brazil, Peru, Italy, Norway, Hungary, Poland, and Turkey within six months while reducing implementation timelines from four to 2.5 months and associated costs.
- Outsourced payroll to 23 strategic international partners reducing the company’s variable costs by over 25%.
- Increased data availability from external partners increasing operational productivity from 60% to 95% in three months.
- Introduced guidelines and procedures to meet System & Organization Controls (SOC) Reporting Type 1 & 2 compliance.
- Saw results in the bottom line and financial improvement: Increased customer retention rate from 78% to 99% with customer-centric strategies.
- Introduced IT best practices such as key performance indicators (KPI) and balance scorecards.
Head of Operations and Program Management
2010 - 2016
Greenplus
- Oversaw Greenplus; a medium-sized contractor that specializes in large-scale green real estate projects. Responsible for leading a team of 50+ technical and non-technical resources focused on construction project initiatives.
- Used the waterfall framework and best practices to manage a portfolio of cross-functional programs with budgets over $5 million.
- Spearheaded a leading medium-sized enterprise contractor specializing in the execution of large-scale commercial and residential green construction projects in Michigan. Managed successful programs with over 50 team members.
- Renegotiated current contracts and obtained new contracts resulting in transforming a P&L with $300,000 losses into a $250,000 profit within 14 months.
- Increased customer retention rate from 66% to 98% by customizing account management processes.
- Introduced (KPIs) and balance scorecards, increasing operational productivity by over 25% in only one year.
- Renegotiated current contracts and obtained new contracts resulting in transforming a P&L with $300,000 losses into a $250,000 profit within 14 months.
- Achieved earnings before Interest, depreciation, and amortization (EBITDA) of 15%, well above market levels.
Managing Director and Portfolio Manager
2004 - 2010
Applus USA
- Managed Applus USA, which specializes in automotive emissions and safety inspections for seven US state governments. Responsible for leading the US subsidiary with annual sales of $60 million.
- Managed the implementation of numerous complex IT programs with hardware and software interdependencies and budgets of $3-16 million and 100+ individuals in cross-function technical teams.
- Led the go-to-market strategy for new contracts resulting in annual profitability of 20%, outperforming market competitors.
- Increased revenues from $47 million to $60 million from 2008 to 2010.
- Responsible for leading the acquisition of a leading US manufacturing auto components company to become a one-stop-shop in the marketplace.
- Managed an emissions-testing technical project with a budget of $12 million. Completed on-time and under budget.
- Managed a network of 2,300 vehicle emissions inspection stations yielding over ten million tests per year.
- Created and led the development of company-wide operational efficiencies and overhead cost savings initiatives resulting in $600,000 per year savings with Standard Operating Procedures (SOP) and Service Level Agreements (SLA).
Project History
Enterprise Web Application Developmen (Fortune 100 client)
Released a multi-million dollar 8-month project under budget.
Managed a top priority program for a consumer products company to integrate enterprise-wide sales-facing mobile and desktop applications as a result of an acquisition. This included managing a project budget of $2 million using the agile framework. The program included UX/UI design, back-end development, and interconnection with other applications through APIs and Mulesoft (Salesforce) for over 10,000 end users. Led cross-functional, distributed teams with 28 members. This included developers, testers, business analysts, and consultants. Successfully delivered the program on-time (in eight months) and 18% under budget. Technologies used: Angular, Java, Mulesoft, Salesforce, AWS.
Back-end Solution Development (Fortune 100 client)
Led a $1 million agile framework project to connect a SaaS application to microservices using APIs.
Developed a back-end solution for a consumer products company through a Service Oriented Architecture (SOA). Led a $1 million agile project to connect a SaaS application using APIs to create new pricing and product information databases and self-containing services. This included the application migration to the Amazon AWS Cloud. I managed a team of ten professionals, including Java developers and business analysts. Successfully delivered the project on-time and on budget. Technologies used: Java, APIs, microservices, AWS.
Customer-facing SaaS App Development (Fortune 100 client)
Led the transformation of a legacy software system to a SaaS application for over 300,000 customers. Delivered the 5-month project three weeks ahead of schedule and on budget.
Led the transformation of a legacy software system to a SaaS application to manage shopping lists and inventory management for over 300,000 customers. Managed a $2 million agile project budget with a team of 11 individuals, including consultants, Full-stack programmers, UX/UI developers, testers, and business analysts. Successfully delivered the project ahead of schedule and on budget. Technologies used: Angular, Java, APIs, AWS.
Customized Technology Solution Deployment (Client: US Department of State)
New customized solution created for all US passport offices throughout the USA.
Currently managing a waterfall project for 28 US passport offices. Responsible for the customized design and development of a $550,000 technology solution to capture customer sentiment results by integrating hardware and SaaS software components. Technologies used: CRM, APIs, Microservices, QuicktapSurvey.
ADA Compliance Communication Initiative (Client: FEMA)
Successfully delivered project on-time and under budget.
Currently managing a $200,000 waterfall project with a multidisciplinary approach for unifying nomenclature, numbering systems, and communication placement at the FEMA Midwest head office. Successfully delivered project on-time and under budget.
Website Design and Deployment (Client: US ARMY)
Successfully designed, created, validated, tested and deployed a new website for the US Army on time and on budget.
Website design and deployment: Currently managing a $100,000 project to create a customized website for the elite forces of the Army (75th Ranger) to scale its brand and recruiting engagement. This project includes an IT solution with UX/UI, WordPress, and cloud hosting.
Agile Trainer
Trained over 300+ individuals on various project management methodologies (Agile, Scrum, and Waterfall) with a passing rate of 97%.
Trained and coached 300+ individuals in project management frameworks with value-driven enterprise best practices. Developed and delivered courses of various project management disciplines with a customized learning curriculum. Received continuously outstanding performance ratings from participants in all class offerings.
Other Experience
Education
2015 - 2015
Senior Executive Fellow in Public Administration
Harvard University - Cambridge, Massachusetts
1997 - 1999
Master of Business Administration (MBA) Degree in Management
IESE Business School - Barcelona, Spain
1987 - 1990
Bachelor of Science Degree in Management
Slippery Rock University - Slippery Rock, Pennsylvania
Certifications
SEPTEMBER 2020 - PRESENT
Professional Scrum Product Owner I (PSPO I)
Scrum.org
MARCH 2017 - MARCH 2023
PMP
PMI
JANUARY 2017 - JUNE 2023
Six Sigma Black Belt
ASQ
JUNE 2016 - JUNE 2022
PMI-ACP (Agile)
PMI
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