Mandeep Kaur
Verified Expert in Project Management
Project Manager
San Antonio, TX, United States
Toptal member since September 6, 2022
Mandeep is a technical project manager and certified scrum master with experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. She has demonstrated the ability to motivate, organize, lead, and coach scrum teams across multiple locations. Mandeep can manage many projects simultaneously, working within strict deadlines and maintaining professionalism.
Project Highlights
Expertise
- Agile Project Management
- IT Project Management
- Kanban
- Offshore Team Management
- Process Management
- Scrum
- Scrumban
- Team Management
Work Experience
Scrum Master III
Frost Bank
- Acted as a senior Agile leader responsible for coaching and enabling cross-functional teams to deliver high-value outcomes through Scrum and Agile best practices.
- Enabled high-performing, self-organizing Agile teams by coaching Scrum and Kanban practices, resulting in improved sprint predictability, stronger ownership, and consistent delivery of business value.
- Removed critical delivery impediments by proactively identifying risks, facilitating cross-team collaboration, and partnering with leadership and stakeholders to resolve dependencies and blockers.
- Improved Agile maturity across teams by facilitating impactful retrospectives, driving actionable improvements, and reinforcing Agile values, transparency, and continuous improvement.
- Strengthened stakeholder engagement and alignment by facilitating transparent communication, setting clear expectations, and translating Agile delivery progress into meaningful business outcomes for leaders and partners.
- Led and supported release management activities by coordinating across multiple teams, product owners, and technology partners to ensure timely, high-quality releases while managing dependencies, risks, and change readiness.
Senior Project Manager
MHC Software
- Served as a scrum master for two agile teams delivering software solutions for MHC NorthStar, a SaaS enterprise workflow and AP automation platform for companies in the US.
- Facilitated all Scrum ceremonies and accommodated Agile product delivery using the Nexus Framework. Generated reports for status updates, KPIs, and sprint/feature development progress.
- Collaborated closely with delivery teams, product owners, and stakeholders to ensure the sprint goals were achieved, impediments/blockers were removed, and increments of value were delivered on a 2-week cadence based on business priorities.
- Created delivery plans for major release features, driving the execution and completion in due time and according to business requirements.
- Provided coaching to the teams to embrace an Agile mindset and apply Scrum methods and techniques, assuring relentless improvement and increased efficiency.
Technical Program Manager
PepsiCo
- Managed end-to-end technical program management across multiple cross-functional programs, from initial conception through design and development to delivery of tested, usable prototypes.
- Worked with all the program's key players to identify technical, procedural, legal, logistical, and communications challenges and partnered with leads to drive creative solutions to resolve issues and mitigate risks.
- Coordinated communications across internal and external teams, including upward communication to team leadership.
Scrum Master | Project Manager
Daylight Transport, LLC
- Worked with the product owner to refine and manage the product backlog.
- Coached the higher-ups on how to use estimate story points in the roadmap planning.
- Managed one Scrum team and one Kanban team, helping team members with their daily assignments by removing impediments.
- Facilitated all the sprint ceremonies, including daily stand-ups, backlog refinement, sprint planning, demos, and retrospectives.
Project Manager | Senior Scrum Master
USAA
- Managed privacy and compliance documentation through Confluence. Guided development teams in minimizing compliance and privacy issues during the SDLC lifecycle.
- Worked with teams to ensure compliance with company policies and procedures according to FDIC rules and regulations.
- Promoted an open, transparent, and respectful team environment while empowering the team to self-organize.
- Facilitated all Agile ceremonies, starting with daily standup, sprint planning, backlog refinement, sprint demos, and retrospectives.
- Maintained process documentation in Jira, Confluence, and Box.
- Applied my knowledge of Agile and Scrum to help teams on their journey to continuous improvement.
Project Manager | Scrum Master
Novo Technologies
- Wrote Scrum training documents covering scrum meetings and procedures for creating, breaking down, and splitting stories.
- Acted as a scrum master for American Medical Response's (AMR) medical transport application development teams.
- Measured a team agile maturity level, created an improvement plan, and tracked progress.
- Provided Scrum training to development teams, product owners, and stakeholders from the AMR team.
Project Manager | Scrum Master
01 Synergy
- Facilitated sprint planning, daily standups, stakeholder meetings, and software demonstrations.
- Protected development teams from outside distractions, impediments, or team conflicts and maintained focus on the product backlog and project timeline.
- Implemented the Scrum and Agile methodology and provided training to team members and key stakeholders.
Project History
Value for Women
https://v4w.org/Launched and maintained the Value for Women website.
Value for Women is a specialized advisory firm that helps organizations advance gender inclusion. The website was redesigned to achieve a new look and feel and help the team reach a wider audience. The key features include:
• Website design and development
• PDF report uploader
• Mailchimp plugin
• Hosting and Secure Sockets Layer (SSL) certificate integration
• Google Analytics plugin
One Perfect Meditation
Managed a team of mobile and web app developers working on a meditation app.
The iOS and web app provides different mood type meditations and helps users track their completed meditations and record their insights. Complete user and meditation analytics were implemented on the admin panel to generate reports. The key features include:
• List of meditations
• Record of insights
• Sharing of insights
• Recommended and featured insights
• Entity management
• User management
• Meditation content management
• User analytics
YourSpokes App for Riders
Launched and managed an Android and iOS mobile app for riders.
This app helps users to connect cyclists with other cyclists. Riders can track each other’s cycle ride data, compare their speed, and connect through chat. New vendors can submit requests through the vendor site, and on the admin panel side, administrators can approve and reject vendors. The key features include:
• Live ride tracking
• Search nearby places
• Chat
• Follow other riders
• Become a vendor
• Vendor management
American Medical Response
Managed a team of nine team members and worked as Scrum master and project manager. Acted as a business analyst to gather requirements from five product owners.
We developed an app for AMR that manages patient data through the First Responders input. The app tracked all data and was used by ambulance support for entering first-hand information. The app had a tracker as well, which tracked ambulance locations.
Education
Master's Degree in Business Administration (MBA)
Guru Jhambheswar University - Hissar, Haryana, India
Certifications
ICP - Agile Coach Certified
ICAgile
ICAgile Certified Professional - Agile Team Facilitation
ICAgile
Certified ScrumMaster
Scrum Alliance
Skills
Tools
Slack, Jira, Skype, Atlassian Suite, Confluence, Trello, Asana, Salesforce, TFS, Zoom
Paradigms
Agile Project Management, Scrum, Agile Leadership, Agile, Agile Product Management, Kanban, Progressive Enhancement, Microservices, Azure DevOps, DevOps, Agile Software Development
Industry Expertise
Banking & Finance, Vehicle Tracking Systems, Commercial Real Estate, Government
Platforms
Monday.com, SharePoint
Other
IT Project Management, Team Management, Scrum Master, Jira Query Language (JQL), Mobile Apps, Project Tracking, Technical Project Management, Sprint Planning, Sprint Ceremonies, Web Applications, Team Leadership, Hybrid Project Management, App Development, Online Payments, Agile Coaching, Web Technologies, Business Analysis, Analysis, Communication, Project Management, Enterprise Project Management, Treasury, Project Planning & Execution, PI Planning, SAFe 6, Jira Administration, Schedule Management, Project Scheduling, Scrumban, Process Management, Inventory Management, Integration, Human Resource Management Systems (HRMS), Human Resources (HR), eCommerce, Stakeholder Management, Product Roadmaps, Technical Product Management, Scaled Agile Framework (SAFe), Card Payments, Smartsheet, SAP Payroll, Workday, IT Projects, IT Business Analysis, Web Project Management, Mobile Applications, Product Owner, Offshore Team Management, Website Setup, Websites, Certified ScrumMaster (CSM), Web Analytics, Teams, Wikis, User Requirements, SaaS Product Management, Software as a Service (SaaS), Compliance, Online Banking, Healthcare & Insurance, Reporting, Release Management, HRIS, Schedule Optimization, Project Delivery, Project Planning, Software Development Lifecycle (SDLC), Governance, Documentation, Vendor Management, Backlog Management, Learning Management Systems (LMS)
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring