Mandeep Kaur, Project Manager in San Antonio, TX, United States
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Mandeep Kaur

Verified Expert  in Project Management

Project Manager

Location
San Antonio, TX, United States
Toptal Member Since
September 6, 2022

Mandeep is a scrum master with experience in managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. She has demonstrated the ability to motivate, organize, lead, and coach scrum teams across multiple locations. Mandeep can manage many projects simultaneously while working within strict deadlines and maintaining professionalism. She provides effective leadership in fast-paced, deadline-driven environments.

Project Highlights

Value for Women
Launched and maintained the Value for Women website.
One Perfect Meditation
Managed a team of mobile and web app developers working on a meditation app.
American Medical Response
Managed a team of nine team members and worked as Scrum master and project manager. Acted as a business analyst to gather requirements from five product owners.

Expertise

Work Experience

Senior Project Manager

2022 - PRESENT
MHC Software
  • Served as a scrum master for two agile teams delivering software solutions for MHC NorthStar, a SaaS enterprise workflow and AP automation platform for companies in the US.
  • Facilitated all Scrum ceremonies and accommodated Agile product delivery using the Nexus Framework. Generated reports for status updates, KPIs, and sprint/feature development progress.
  • Collaborated closely with delivery teams, product owners, and stakeholders to ensure the sprint goals were achieved, impediments/blockers were removed, and increments of value were delivered on a 2-week cadence based on business priorities.
  • Created delivery plans for major release features, driving the execution and completion in due time and according to business requirements.
  • Provided coaching to the teams to embrace an Agile mindset and apply Scrum methods and techniques, assuring relentless improvement and increased efficiency.

Scrum Master

2022 - 2023
Daylight Transport, LLC
  • Worked with the product owner to refine and manage the product backlog.
  • Coached the higher-ups on how to use estimate story points in the roadmap planning.
  • Managed one Scrum team and one Kanban team, helping team members with their daily assignments by removing impediments.
  • Facilitated all the sprint ceremonies, including daily stand-ups, backlog refinement, sprint planning, demos, and retrospectives.

Senior Scrum Master

2019 - 2022
USAA
  • Promoted an open, transparent, and respectful team environment while empowering the team to self-organize.
  • Facilitated all Agile ceremonies starting with daily standup, sprint planning, backlog refinement, sprint demo, and retrospective.
  • Maintained process documentation in Jira, Confluence, and Box.
  • Applied my knowledge of Agile and Scrum to help teams on their journey to continuous improvement.
  • Worked with teams to ensure compliance with company policies and procedures.

Project Manager | Scrum Master

2018 - 2019
Novo Technologies
  • Wrote Scrum training documents covering scrum meetings and procedures for creating, breaking down, and splitting stories.
  • Acted as a scrum master for American Medical Response's (AMR) medical transport application development teams.
  • Measured a team agile maturity level, created an improvement plan, and tracked progress.
  • Provided Scrum training to development teams, product owners, and stakeholders from the AMR team.

Project Manager | Scrum Master

2010 - 2017
01 Synergy
  • Facilitated sprint planning, daily standups, stakeholder meetings, and software demonstrations.
  • Protected development teams from outside distractions, impediments, or team conflicts and maintained focus on the product backlog and project timeline.
  • Implemented the Scrum and Agile methodology and provided training to team members and key stakeholders.

Value for Women

https://v4w.org/

Launched and maintained the Value for Women website.

Value for Women is a specialized advisory firm that helps organizations advance gender inclusion. The website was redesigned to achieve a new look and feel and help the team reach a wider audience. The key features include:

• Website design and development
• PDF report uploader
• Mailchimp plugin
• Hosting and Secure Sockets Layer (SSL) certificate integration
• Google Analytics plugin

One Perfect Meditation

https://apps.apple.com/us/app/oneperfect/id1474276090

Managed a team of mobile and web app developers working on a meditation app.

The iOS and web app provides different mood type meditations and helps users track their completed meditations and record their insights. Complete user and meditation analytics were implemented on the admin panel to generate reports. The key features include:

• List of meditations
• Record of insights
• Sharing of insights
• Recommended and featured insights
• Entity management
• User management
• Meditation content management
• User analytics

YourSpokes App for Riders

Launched and managed an Android and iOS mobile app for riders.

This app helps users to connect cyclists with other cyclists. Riders can track each other's cycle ride data, compare their speed, and connect through chat. New vendors can submit requests through the vendor site, and on the admin panel side, administrators can approve and reject vendors. The key features include:

• Live ride tracking
• Search nearby places
• Chat
• Follow other riders
• Become a vendor
• Vendor management

American Medical Response

Managed a team of nine team members and worked as Scrum master and project manager. Acted as a business analyst to gather requirements from five product owners.

We developed an app for AMR that manages patient data through the First Responders input. The app tracked all data and was used by ambulance support for entering first-hand information. The app had a tracker as well, which tracked ambulance locations.
2008 - 2010

Master's Degree in Business Administration (MBA)

Guru Jhambheswar University - Hissar, Haryana, India

SEPTEMBER 2021 - PRESENT

ICP - Agile Coach Certified

ICAgile

JULY 2021 - PRESENT

ICAgile Certified Professional - Agile Team Facilitation

ICAgile

MAY 2015 - PRESENT

Certified ScrumMaster

Scrum Alliance

Collaboration That Works

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