Pieter Coenen
Verified Expert in Project Management
Project Manager
Bangkok, Thailand
Toptal member since February 28, 2019
Pieter is a business-driven manager with over 20 years of experience driving growth and innovation in multinational companies and startups. He's passionate about learning and utilizing new technologies and management practices to achieve project goals. Pieter also has various certifications (Scrum Master, Prince II Foundation) and an MBA.
Project Highlights
Expertise
- Amazon Web Services (AWS)
- Business Intelligence (BI)
- Certified ScrumMaster (CSM)
- Executive Consulting
- Project Management
- Project Management Professional (PMP)
- Software Development Lifecycle (SDLC)
- Software Development Management
Work Experience
General Manager
Excel Bangkok Co., Ltd.
- Devised and executed a transformation strategy to reduce overhead and focus on core strengths.
- Reduced the suffering software division in favor of the three divisions supporting the Australian business.
- Analyzed the situation of the Bangkok operations and constructed a clear financial picture.
- Moved the company to new premises and set up the infrastructure for a renewed business future.
Project Management Consultant
Dot Property Group (Part of Mitula Group)
- Devised and led the strategic projects to improve the internal processes within the Dot Property Group.
Strategic Consultant to the Executive Team
Safecoms
- Provided expertise in portfolio management, software development practices, operations, and fundraising in order to manage SafeComs through its turnaround, improve its financial results, and prepare for growth.
- Set the financial goals and objectives to increase operating performance—realizing a double-digit month-on-month growth in revenue.
- Devised and implemented a new strategy for the software units—reducing turnaround times by over 50%.
- Investigated and selected partners to accelerate the growth of custom software, web, eCommerce, and enterprise software divisions by sharing best-practices and implementing offshore outsourcing.
- Managed the operational excellence, program and project management with a strong focus on strategy, innovation and transformation management.
- Developed product portfolio scenarios to improve profit margins and maintain sustainable net profit.
Project Manager—Strategic Projects
DIAKRIT (A News Corp Company)
- Led strategic software projects to secure and expand DIAKRIT's leading position in digital applications for the real estate industry.
- Planned, organized, and led the software development of web applications, including Furnish, Photo Styling, Social Video, 3D-Interactive, and SmartNav, with an expected sales revenue exceeding 24 million AUD.
- Devised a BI (business intelligence) strategy for data-driven decision-making, ultimately becoming a trusted advisor.
- Drove the PMO activities to streamline project management tools and practices across the organization.
Director, Global Head of Sales and Marketing (Consultant)
DRVR, Driver Design Studio
- Drove and managed the day-to-day operations of the sales and marketing department.
- Negotiated strategic partnership deals with a focus on large telecommunication companies including True and DTAC; also drafted partnership agreements.
- Defined and executed the marketing and pricing strategy.
- Generated new sales leads through events and networking.
- Collaborated with the executive team in setting the product strategy and roadmap based on customer input.
Senior Manager
Sony
- Established the software unit at VAIO and Mobile of Europe and expanded it to five offshore development managers, managing global software development teams of over 80 designers, software architects, application developers, and testers worldwide.
- Developed a global software development network by building relationships with design agencies and application development companies in the UK, Belgium, Japan, Poland, and China.
- Directed and managed the development of VAIO applications (i.e., Music Unlimited, Sony Select, VAIO Gate) preinstalled on millions of VAIOs worldwide, resulting in non-hardware revenue through partnerships and alternative sales channels.
- Initiated and expanded a big data project for collecting usage data. Data collection software was installed on all VAIOs worldwide and integrated into over 80% of all preinstalled VAIO software.
- Developed and executed long-term strategic direction for building and expanding a big data analysis platform for project leaders, marketing team and executives to better understand and segment customers. The platform is extensively used by executive management for decision-making and product improvement.
Project History
Sales CRM Rollout
Led the rollout of a sales/CRM tool across five sales teams.
Tasks Accomplished:
• Assured a proper setup of the CRM tool.
• Improved the processes to guarantee data accuracy.
• Used technical integrations to improve efficiency.
• Optimized workflows across different departments.
Styling Application
Improved an existing styling application to be accessible from mobile devices and to align with branding guidelines.
Tasks Accomplished:
• Managed the entire project which involved updating an existing application to meet certain criteria.
• Aligned with the new DIAKRIT internal branding guidelines.
• Ensured it was accessible from mobile and tablet devices.
• Used the new internal back end for customer branding.
VAIO Improvement
Initiated and drove a project for collecting VAIO usage data. Data collection software was installed on Sony VAIOs worldwide.
Tasks Accomplished:
• Initiated and expanded a big data project for collecting VAIO usage data. Data collection software was installed on all VAIOs worldwide and integrated into over 80% of all preinstalled VAIO software.
• Developed and executed the long-term strategic direction for building and expanding a big data analysis platform
for project leaders, marketing team, and executives to better understand and segment customers. The platform is extensively used by executive management for decision making and product improvement.
VAIO Gate
https://www.youtube.com/watch?v=iZGx-mZF_awDirected and managed the development of VAIO Gate, a launcher application preinstalled on millions of Sony VAIOs worldwide,
Tasks Accomplished:
• Directed and managed the development of VAIO Gate, a launcher application preinstalled on millions of VAIOs worldwide, resulting in non-hardware revenue through partnerships and alternative sales channels.
Furnish Application
Oversaw the rebuild of the DIAKRIT furnish application to be intuitive, responsive, and meet new branding guidelines.
Tasks Accomplished:
• Managed and was responsible for the project including vendor selection and release management.
eCommerce Website for Contact Lenses
Led the rollout of an eCommerce website overhaul, introducing many new features at the same time.
Tasks Accomplished:
• Implemented a new look to and existing eCommerce website, preparing the website for high volume sales.
• Introduced various features when the website was launched.
Features:
• A new UI/UX
• Responsive design
• Promotions and coupons
• Linked online sales to the stock and call center back-end
• Allow automated re-order reminders
• Payment gateway
• Entire new section for glasses including prescription verification
• A new section was introduced for fashion and brand name sunglasses.
• SSL
SONY Music Unlimited
Led the implementation of the Windows version of the SONY Music Unlimited application.
Music Unlimited was SONY’s music streaming service, initially supported on Playstation devices later implemented across devices.
Tasks Accomplished:
• Initiated and led the creation of a Windows 8 version of the app for release in the Windows Microsoft App store.
• Designed and released the app with features and a UI matching the SONY and Music Unlimited design guidelines.
Sales Dashboard for a Large Multinational Company
Managed the team responsible for delivering a data visualization platform.
Tasks Accomplished:
• Stepped in as project manager and put the project back on track.
• Reestablished customer satisfaction and completed the project according to customer specifications.
Branding Platform - Real Estate
Oversaw the full redesign and implementation of the companies main platform from ASP.NET using webforms to .NET Core including a full UI overhaul.
Managed the software and design teams with staff in Australia, the Philippines, and Thailand to realize a complete overhaul and rewrite of the company’s core online platform. The original platform was written using obsolete technology and web forms. After the rewrite, the new, improved platform saw significant UI improvements and loading speed gains of over 10 times.
Education
Master of Business Administration (MBA) Degree in Business Administration
Vlerick Business School - Leuven, Belgium
Master of Industrial Management Degree in Engineering Management
KU Leuven - Leuven, Belgium
Engineer's Degree in Engineering
De Nayer Institute - St.-Katelijne Waver, Belgium
Certifications
Certified Scrum Master
Scrum Alliance
Prince II Foundation
APM
Skills
Tools
Jira, Trello, Asana, Slack
Paradigms
PRINCE2, Scrum, Agile Software Development, Waterfall Development, Agile, Agile Project Management, Proptech, Kanban, Management
Platforms
Windows, Amazon EC2, Amazon Web Services (AWS), Android, Linux
Industry Expertise
Electronics, Real Estate, Automotive
Other
Certified ScrumMaster (CSM), Project Management Professional (PMP), Software Development Lifecycle (SDLC), Software Development Management, Burn-down Charts, Business Intelligence (BI), Project Management, Board Reporting, Executive Reporting, Executive Presentations, Product Management, Project Planning, Technical Requirements, eCommerce Development, Credit Cards, Presentations, People Management, Software Project Management, Technical Project Management, Consumer Electronics, Certified Scrum Product Owner (CSPO), Payment Processing, IT Strategy, Pipelines, Amazon S3 (AWS S3), Finance, Executive Consulting, General Data Protection Regulation (GDPR), Strategy, General Management, Business, Fintech, Industrial Engineering, Analysis, Software Design, Engineering, Electronics Engineering, IT, Web UI, Team Leadership, New Products
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