Rajinda Rathnapala

This project was done for a startup with a well-connected network in the UK healthcare industry funded by the government and other investors. The program’s objective was to build the MVP that gives people confidence that their elderly relatives are safe and well in their own homes and alerts them to any cause for concern.

My employer was at risk of losing the client. The project was handed over to me by the leadership to regain the client’s confidence in the employer’s ability to deliver complex projects.

I conducted in-person project discovery workshops with the client and cloud platform team. While playing the proxy product owner role, I utilized Agile and PMP techniques to establish the project scope, schedule, and cost. Dashboards and status reports were used to provide greater visibility of the project attributes for the client. I also performed frequent client exec reviews and demos on the team’s progress.

By successfully managing the cloud platform team of over 14 developers and testers and delivering multiple releases of the cloud platform, I helped the client commence clinical trials and complete numerous funding rounds. This restored the client’s confidence in my employer’s delivery capabilities.

An enterprise client with one of the largest pharmaceutical chains in the ANZ region wanted us to build a platform that improves stock management and ordering practices in pharmacies to help to increase store revenue. This required integrating systems and components belonging to the client and other third-party applications that the client consumes.

After conducting multiple project discovery workshops for different workstreams, I established the program governance and stakeholder engagement plan governing multiple client and employer’s project teams. I derived the program level dependency and action items tracker while implementing a hybrid PM processes’ governing scope, schedule, and cost. I also worked with the client’s project managers in resolving the interdependencies within teams.

I successfully managed the employer’s team of over ten developers and testers and delivered the MVP for this pharmaceutical platform, followed by multiple integrations and implementation projects to help them reduce the operational cost and increase revenue:

• The integration with multiple POS systems.
• The loyalty platform integrations.
• The identity platform implementation and integration.
• The data warehouse and reporting.

An enterprise client leading the bingo sector in the gambling space in the UK needed multiple mobile apps created to increase their digital presence and enhance customer engagement and experience.

I conducted multiple discovery phases to establish the detailed scope aligned with the high-level scope captured under SoWs. I created and negotiated CRs with the client’s procurement, delivery, and technical teams to ensure projects were delivered within the triple constraints. Also, I implemented hybrid project delivery processes across the projects and derived baselines for scope, schedule, and cost while bringing in flavors from the Agile delivery that increased the collaboration and synergy across the two companies, leading the client to select my employer as one of their strategic development partners.

I spearheaded a team of over 15 developers and testers that delivered the MVP for the mobile apps. The program, which enhanced customers’ experience and promoted business growth, involved the development of the iOS and Android end-user mobile app and in-club iOS mobile app, and the design and implementation of CI/CD pipelines for application development and deployment using Azure DevOps.