Steffen Frank, Project Manager in Hamburg, Germany
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Steffen Frank

Verified Expert  in Project Management

Project Manager

Location
Hamburg, Germany
Toptal Member Since
November 1, 2022

Steffen is a passionate Agile practitioner with 25 years of experience in software engineering and 8 years in software delivery management. As a pragmatist who values simplicity, with a scientific mindset and the ability to communicate effectively and respectfully, his expertise encompasses many domains, such as eCommerce, automotive, biotech, and insurance. Steffen's background includes working with both multinational corporations and startup companies.

Project Highlights

Agile Transformation of an Offshore eCommerce Project
Directed the transformation of a problematic, classically managed eCommerce project into a high-performance Agile project.
Agile Software Delivery in the Automotive Industry
Managed a software development team distributed across several locations for one of the leading German car manufacturers, applying Agile practices in a highly regulated environment.
Lean Software Development for a Biotech Startup
Delivered a complex software solution for an ambitious German biotech startup company with limited resources and a tight schedule.

Expertise

Work Experience

Founder | Software Delivery Lead

2021 - 2022
WeEvolve
  • Founded a small software development consulting company based in Vietnam that helps startups in their early stages with designing and building prototypes and minimum viable products.
  • Worked with a German biotech startup to bring their product beyond the prototype stage. Designed the UI for a complex, AI-based expert system and implemented the software with a small, highly effective development team in Vietnam.
  • Designed and built the prototype of a fashion design app for a European startup. Provided additional product strategy consulting, which led to a radical redesign of their previously unsustainable business model.

Software Delivery Lead

2018 - 2020
MGM Technology Partners
  • Established the first Vietnamese office of a German software development company, recruited more than 100 developers, facilitated cultural alignment, and developed standards for effective remote collaboration.
  • Managed Vietnamese and international scrum teams. Facilitated the transfer of projects from Europe to Vietnam and later the handover of the project leadership to Vietnamese colleagues.
  • Coached team leaders and scrum masters and improved existing organizational structures and processes to reduce friction between Asian and European teams.

Agile Project Manager | Agile Coach | Software Engineer

2009 - 2017
MGM Technology Partners
  • Led several projects as an agile project manager or a proxy product owner after joining the company as a software engineer and becoming a team leader and scrum master.
  • Took over three complex projects in a row and brought them back on track by introducing Agile project management methods and modern software development practices.
  • Streamlined the introduction of the Agile methods in other projects previously managed in a classical style. Helped convince conservative clients of the benefits of Agile product development.

System Specialist | DWH Developer | Requirements Manager

1999 - 2009
Greenpeace e.V. Germany
  • Took responsibility for coordinating the development, maintenance, and operations of all IT systems related to fundraising, donors, and donation management.
  • Developed and maintained the data warehouse system used for fundraising and donor engagement analysis.
  • Was responsible for managing requirements for a new implementation of the ERP/CRM and DWH system.

Agile Transformation of an Offshore eCommerce Project

Directed the transformation of a problematic, classically managed eCommerce project into a high-performance Agile project.

I radically simplified existing processes and promoted the alignment of the Vietnam-based development team with the German client's work culture, resulting in a relationship of mutual trust and smooth and effective collaboration.

I also introduced Agile testing practices, continuous integration processes, and Lean release management, bringing the change from a slow six-week release cycle to release-on-demand.

Agile Software Delivery in the Automotive Industry

Managed a software development team distributed across several locations for one of the leading German car manufacturers, applying Agile practices in a highly regulated environment.

I took over a distributed team working on the UI framework of the central eCommerce platform and introduced Scrum to a team with no prior experience in Agile software development. I adapted requirements management and quoting procedures to enable a more Agile approach within an existing, traditional procurement process.

I also achieved a measurable increase in quality, more frequent releases of production-ready features, and simplified the request for proposal process.

Lean Software Development for a Biotech Startup

Delivered a complex software solution for an ambitious German biotech startup company with limited resources and a tight schedule.

I developed a front-end architecture and designed the UI for a complex AI-driven biotech application, which guides the user through training neural networks and visualizes large and complex datasets.

I applied Lean management principles to deliver value without burdening the customer with the formal requirements specifications. I worked with a small, highly effective development team based in Vietnam to implement the software while adhering to strict compliance requirements and data protection regulations.

Web App Development for a Fashion Design Startup

Guided a startup through the process of defining their business model and built a prototype for their web app.

I designed and built a web app prototype quickly and on a small budget to validate the startup's business case and profitability calculations. I advised the customer on the application architecture, technology choices, and potential trade-offs.

I supported the customer in adapting their business model after prototype development had revealed weaknesses and false assumptions in the previous business case.
1992 - 1998

Master's Degree in Computer Science

Technical University Dortmund - Dortmund, Germany

DECEMBER 2022 - DECEMBER 2025

Project Management Professional (PMP)

Project Management Institute (PMI)

Collaboration That Works

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