- Sr. Director - Digital Delivery2017 - 2018RBC
- Managed the digital delivery of security, fraud, and identity management initiatives impacting both the online and mobile channels.
- Led the proof of concept of an OMNI banking platform to drive a consistent customer journey experience across all channels.
- Managed project managers, developers, business analysts, and vendor resources.
- Created and prioritized product backlogs.
- Managed and monitored both budgets and development schedules.
- Instructor2011 - 2018University of Toronto
- Created and delivered courses in Agile Project Management including Scrum, KanBan, and Product Ownership; Business Technology Management; Business Analysis; and Business Process Management.
- Project Manager2014 - 2017RBC
- Supervised CRM and Client Information development teams in both the US and Canada in the delivery of initiatives impacting financial advisors.
- Managed schedules and budgets for wealth management technology initiatives impacting financial advisors - approximately $30 million.
- Developed and implemented a strategy to automate a largely manual wealth management client on boarding process.
- Managed remote and onsite teams of employees, contractors and vendor resources.
- Introduced agile project management and delivery techniques to the development team.
- Sr. Technical Program Manager2010 - 2014RBC
- Managed the development schedules for the integration of an SAP-centric solution into the banks legacy system landscape.
- Created a product backlog for the automation of mortgage origination and fulfillment.
- Created and managed the budget for the implementation of a vendor platform.
- Led the RFP process for vendor selection.
- Led the requirements gathering and scoping phase for the SAP integration.
- Sr. Manager2006 - 2010Rogers Communications
- Created development schedules and supervised developers working on internet, wireless, and telephony initiatives.
- Delivered internet, broadband, and voice over IP initiatives involving employees, contractors and vendor resources.
- Managed a $20+ million budget for a digital cable and internet transformation.
- Managed all phases of delivery and post-production support.
- Sr. Business Analyst/Project Manager2002 - 2006Rogers Communications
- Designed and developed voice over IP telephony solution.
- Created development schedules and supervised developers.
- Managed PM's and BA's.
- Drove all phases of delivery.
Sunita Guyadeen
Fort Lauderdale, FL, United States
Member since August 16, 2018
Sunita is a hands-on technical project manager with over 20 years of expertise in results-driven execution and delivery in the IoT, digital, CRM, Data, and ERP spaces across public and private sector organizations. She is versed in all aspects of hardware, software, communication and databases, the software development lifecycle, and agile and waterfall techniques. A natural leader, she is comfortable in Project Manager and Scrum Master roles.
Sunita is now available for hire
Project Highlights
- Led the proof of concept of an OMNI banking platform to digitally transform both the online and mobile banking channels.
- Led the integration of an SAP-centric solution in a mortgage origination and fulfillment legacy system landscape.
- Led the design, architecture, and implementation of a voice over IP telephony solution.
Expertise
- Digital Transformation
- Financial Services
- Jira
- Kanban
- Scrum
- Telecommunications
- Waterfall Delivery
Education
- Queens University
- McMaster University
- McMaster University
Select Certifications
- International Institute of Business Analysis
- Project Management Institute (PMI)
- Scrum Alliance
Employment
Project History
- OMNI Banking POCLed the proof of concept of an OMNI banking platform to digitally transform both the online and mobile banking channels.
A bank that has a complex and disparate system landscape generally has an inconsistent user experience across all its channels. This projects intent was to streamline and make more consistent the client experience through the creation of e2e journeys and the selection of a vendor platform that would support them.
- Retail Credit TransformationLed the integration of an SAP-centric solution in a mortgage origination and fulfillment legacy system landscape.
Led the delivery of all integration components of the SAP CRM solution in the home equity finance business.
- Voice Over IP TelephonyLed the design, architecture, and implementation of a voice over IP telephony solution.
Broadband telephony solution that allowed for wireless and landline interoperability.
- Mobile Device BindingLed the linkage of mobile devices to users to allow for fraud detection and to secure identity.
Utilizing a vendor solution, implemented mobile device to user association tagging and analysis of data to detect fraudulent behavior.
Education
- Master's degree in Business Administration2001 - 2003Queens University - Kingston, Ontario
- Bachelor's degree in Mathematical Sciences1996 - 1998McMaster University - Toronto, Ontario
- Bachelor's degree in Physical Sciences1991 - 1996McMaster University - Toronto, Ontario
Certifications
- Certified Business Analysis Professional (CBAP)JANUARY 2018 - JANUARY 2021International Institute of Business Analysis
- Project Management Professional (PMP)DECEMBER 2017 - DECEMBER 2021Project Management Institute (PMI)
- Certified Product OwnerAPRIL 2017 - APRIL 2019Scrum Alliance
- Certified Scrum MasterSEPTEMBER 2016 - SEPTEMBER 2018Scrum Alliance
