Sunita Guyadeen
Verified Expert in Project Management
Project Manager
Fort Lauderdale, FL, United States
Toptal member since September 19, 2018
Sunita is a hands-on technical project manager with over 20 years of expertise in results-driven execution and delivery in the IoT, digital, CRM, data, and ERP spaces across public and private sector organizations. She is versed in all aspects of hardware, software, communication and databases, the software development lifecycle, and agile and waterfall techniques. A natural leader, she is comfortable in project manager and scrum master roles.
Project Highlights
Expertise
- Agile Project Management
- Compliance
- Digital Innovation
- Digital Project Management
- Digital Transformation
- Kanban
- Scrum
- Security
Work Experience
Technical Project Manager
3 Owl, Inc.
- Joined the team as technical project manager, reviewed their agile practices and tools (Monday.com) for project management and delivery, and made recommendations for improvement.
- Assisted in the hiring and onboarding of technical project managers by interviewing and coaching successful candidates on Agile practices.
- Ran a retrospective with the team, trained them on new agile practices, and then functioned as a scrum master to help the team understand how to implement agile effectively, i.e., creating backlogs, estimation, etc.
PMP Technical Project Manager
Employment Screening Plus, LLC
- Joined the team as a technical project manager to help them identify data sources for their platform and create an entity relationship diagram for the data. Used Agile practices and Asana to manage deliverables.
- Collaborated with machine learning specialists to identify and design logic for determining a candidate's longevity at a desired job.
- Created presentations and approaches for senior leadership and Board of Director consumption.
Scrum Master
Peregrine Technologies Inc
- Led Agile ceremonies and planned meetings, estimations, daily stand-ups, sprint reviews, and demos.
- Created regular status reports and turndown charts on team progress.
- Updated product backlog, wrote user stories, and drove execution.
Agile Coach
Fluence Digital
- Engaged in a discovery phase, including interviews with existing team members, surveys, and observations to understand how Fluence Digital uses Agile practices.
- Provided recommendations to their team on various Agile tools and techniques that could improve their delivery.
- Trained leads on the recommendations and how to apply them to their teams.
Technical Project Manager
EMSI
- Managed the delivery of a skills-based job matching application (SkillFit) for EMSI using Scrum and Agile ceremonies. The mobile and web-based application targeted the unemployed or underemployed pursuing employment and re-skilling opportunities.
- Led roadmap planning, sprint planning, daily stand-ups, and backlog grooming.
- Created status reports and clarified user stories and acceptance test criteria using Jira; participated in testing.
Scrum Master
Awayco
- Coached the team on Agile and Asana and ran Scrum meetings.
- Set up workflow processes and created a product roadmap.
- Managed completion of technical deliverables and reported on status.
Product Lead
dMASS
- Provided Agile project management and product leadership for an AI innovation platform.
- Managed data deliverables and reported status. Implemented Scrum to guide delivery.
- Developed product roadmap and product architecture. Wrote requirements and user stories.
Sr. Director - Digital Delivery
RBC
- Managed the digital delivery of security, fraud, and identity management initiatives impacting both the online and mobile channels.
- Led the proof of concept of an omni-banking platform to drive a consistent customer journey experience across all channels.
- Managed project managers, developers, business analysts, and vendor resources.
- Created and prioritized product backlogs. Conducted backlog grooming.
- Managed and monitored both budgets and development schedules.
Instructor
University of Toronto
- Created and delivered courses in Agile project management including Scrum, Kanban, and product ownership.
- Created and delivered courses in business technology management.
- Created and delivered courses in business analysis and business process management.
Project Manager
RBC
- Supervised CRM and client information development teams in both the US and Canada in the delivery of initiatives impacting financial advisors.
- Managed schedules and budgets for wealth management technology initiatives impacting financial advisors, approximately $30 million.
- Developed and implemented a strategy to automate a largely manual wealth management client onboarding process.
- Managed remote and onsite teams of employees, contractors, and vendor resources.
- Introduced Agile project management and delivery techniques to the development team.
Sr. Technical Program Manager
RBC
- Managed the development schedules for the integration of an SAP-centric solution into the bank's legacy system landscape.
- Created a product backlog for the automation of mortgage origination and fulfillment.
- Created and managed the budget for the implementation of a vendor platform.
- Led the RFP process for vendor selection. Managed the selection of the vendor through internal procurement processes.
- Led the requirements gathering and scoping phase for the SAP integration.
Sr. Manager
Rogers Communications
- Created development schedules and supervised developers working on internet, wireless, and telephony initiatives.
- Delivered internet, broadband, and voice-over IP initiatives involving employees, contractors, and vendor resources.
- Managed a budget of $20+ million for a digital cable and internet transformation.
- Managed all phases of delivery and post-production support.
Sr. Business Analyst/Project Manager
Rogers Communications
- Designed and developed voice-over IP telephony solution.
- Created development schedules and supervised developers.
- Managed PM's and BA's through project delivery using Waterfall project management.
- Drove all phases of delivery, including planning, analysis, design, and development.
Project History
Omni-banking POC
Led the proof of concept of an omni-banking platform to digitally transform both the online and mobile banking channels.
A bank that has a complex and disparate system landscape generally has an inconsistent user experience across all its channels. This project’s intent was to streamline and make more consistent the client experience through the creation of E2E journeys and the selection of a vendor platform that would support them.
Retail Credit Transformation
Led the integration of an SAP-centric solution in a mortgage origination and fulfillment legacy system landscape.
Led the delivery of all integration components of the SAP CRM solution in the home equity finance business, including API integration and reporting for legacy systems. Also, I oversaw technical and non-technical teams and created status reports.
Voice-over IP Telephony
Led the design, architecture, and implementation of a voice-over IP telephony solution.
Broadband telephony solution that allowed for wireless and landline interoperability. I implemented various projects from inception to implementation using Waterfall project management to implement deliverables.
Mobile Device Binding
Led the linkage of mobile devices to users to allow for fraud detection and to secure identity.
Utilizing a vendor solution, I implemented mobile device-to-user association tagging and data analysis to detect fraudulent behavior. Additionally, I increased security and accountability in the solution and analyzed data to determine patterns.
Education
Master's Degree in Business Administration
Queens University - Kingston, Ontario
Bachelor's Degree in Mathematical Sciences
McMaster University - Toronto, Ontario
Bachelor's Degree in Physical Sciences
McMaster University - Toronto, Ontario
Certifications
Certified Business Analysis Professional (CBAP)
International Institute of Business Analysis
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified Product Owner
Scrum Alliance
Certified Scrum Master
Scrum Alliance
Skills
Tools
Asana, Salesforce, GitLab, Jira, Microsoft Project, Microsoft Exchange, Trello, R, Slack, Zoom, Atlassian Suite, Confluence
Paradigms
Agile Project Management, Scrum, Kanban, Waterfall Delivery, PMBOK, Agile, Requirements Analysis, API Architecture, Agile Workflow, Agile Delivery, Key Performance Metrics, B2B, Agile Product Management, UX Design, DevOps
Platforms
Blockchain, Amazon Web Services (AWS), Monday.com, Android, iOS, Enterprise Resource Planning (ERP)
Industry Expertise
Financial Services, Telecommunications
Other
Mobile, Digital, Digital Transformation, Software Development Lifecycle (SDLC), Technical Analysis, Agile Program Management, Leads, Technical Business Analysis, IT, Scrum Coaching, Agile Coaching, Digital Transformation Program Management, Waterfall Methodology, Digital Project Management, Digital Innovation, Project Planning, Technical Project Management, Project Management, Delivery, Cross-functional Collaboration, Agile Product Delivery, Product Delivery, Agile Sprints, Waterfall, IT Security, Scrum Master, Governance, Security, Compliance, Project Tracking, Software Project Management, Team Management, Distributed Team Management, Stakeholder Management, User Stories, Process Improvement, Vendor Management, Startups, CRM APIs, Data Migration, Workflow, CRM Systems, Cross-functional Team Leadership, Artificial Intelligence (AI), Internet of Things (IoT), REST APIs, Python, Business Analysis, Solution Architecture, Machine Learning, Data Science, Fintech, Best Practices, Estimations, Training, Data Products, Certified ScrumMaster (CSM), Implementation, Client Services, Sprint Planning, Sprint Ceremonies, Status Updates, Business to Business (B2B), Enterprise Software, Roadmaps, Feature Backlog Prioritization, Project Reporting, Data, Employee Experience, Job Applications, Business Cases, Business Rules, Strategy, Finance, Computer Science, Coding, Data Analytics, Digital Logic, Physics, Mechanics, Program Management, IT Projects, Risk Management, Business Process Analysis, Enterprise Project Management, Card Payments, Product Roadmaps, Technical Writing, API Integration, Dashboards, Pitch Decks, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Minimum Viable Product (MVP), Technical Product Management, QA Testing, Product Management, AI Agents, Backlog Management, Product Requirements Documentation (PRD), Product Owner, Sprint Retrospectives, Web Development, Agile Scaling Frameworks, Retrospective Techniques, Program Increment Planning, Data Integration
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