Umar Ali, Project Manager in Toronto, ON, Canada
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Umar Ali

Bio

Umar has over 13 years of experience in the technology industry, focusing on Agile methodologies. He has worked with small and large organizations to deliver high-value products. Umar leverages Agile ways of working to improve software quality and push for the implementation of automation tools, process improvement, and cultural improvement that eventually allows for self-organizing teams, remote, onsite, and offshore, to flourish.

Project Highlights

Agile Transformation for a Remote Healthtech Organization
Introduced an Agile mindset at various levels of the organization, which led to an increase in quality and reduced delivery of new features from months to weeks.
Collectible Marketplace That Bridges Real World and Digital Assets
Launched an MVP for an online marketplace aimed at collectors of real world paraphernalia with digital assets in the form of NFTs.
Gamified Video-streaming Platform BitMovio | Agile Project Delivery
Launched a consumer (web and mobile) MVP in four months with over 1,000 users and enhanced it every two weeks with incremental updates and delivered the accompanying web and mobile apps; BitMovio was later acquired by 1091 Pictures.

Expertise

  • Agile
  • Agile Coaching
  • Agile Leadership
  • Agile Transformation
  • IT Project Management
  • Project Management
  • Scrum Coaching
  • Scrum Master

Work Experience

Technical Program Manager

2023 - PRESENT
Fiix by Rockwell Automation
  • Oversaw a $4+ million program budget across three concurrent engineering teams (30+ engineers), managing delivery health, risk, and executive reporting across multiple parallel workstreams.
  • Owned end-to-end release cadences for a CMMS SaaS platform (JavaScript, Python, and AWS)—including hotfix approval workflows, staged rollouts, and environment coordination—sustaining a 98% SLA update compliance rate.
  • Implemented Jellyfish engineering dashboards surfacing real-time code quality, deployment health, and system performance metrics; used directly by engineering leadership to drive architectural decisions and eliminate bottlenecks.
  • Led program strategy across product and engineering; aligned roadmaps to OKRs, maintained RAID logs, and delivered executive dashboards tracking health across all active workstreams.
  • Managed SaaS vendor integrations and enforced SSO, cloud governance, and risk compliance policies across the program.

Senior Project Manager

2025 - 2025
Capybara Intelligence Incorporated
  • Joined as a technical project and product manager. Worked directly with the CEO, product, and development teams to ensure requirements were accurately translated into additional tasks in Linear with clear requirements, acceptance criteria, and sizing.
  • Set up Linear and optimized the board for agile engineering teams working across multiple time zones and different areas (front and back end).
  • Performed testing for development and staging builds, alongside QA, to ensure that requirements were implemented correctly and no edge cases or critical issues were present.
  • Coordinated and facilitated iOS releases to the App Store for public consumption.

Technical Program Manger/Agile Team Coach

2022 - 2023
Ada
  • Bridged product and engineering to diagnose why features were shipping on multi-month cycles; restructured sprint planning, tightened cross-team dependencies, and eliminated systemic blockers—compressing release cadence from quarterly to biweekly.
  • Led OKR-driven planning across teams; coached teams and team leads on Agile maturity, improving delivery predictability and cross-team alignment.
  • Assisted and guided the product owner in defining and prioritizing user stories and backlog items.

Technical Project/Product Manager

2021 - 2023
Americana Technologies
  • Acted as Product Owner for an NFT marketplace MVP built with React, Python, and Solidity, leading user discovery, authoring user stories, and prioritizing the backlog for release planning, including chip-based blockchain authentication.
  • Conducted competitive landscape analysis and contributed directly to feature prioritization decisions, recommending additions that shaped the product roadmap.
  • Established project governance using Notion and monday.com; created dashboards tracking QA, test coverage, and MVP readiness (including QA testing, test case writing, and test case execution).

Product & Delivery Lead/Agile Coach

2021 - 2022
Power Diary
  • Brought in with a mandate to close the gap between product and engineering—reduced delivery time from multi-month cycles with nothing demo-able, to weekly internal reviews and weekly and bi-weekly feature releases.
  • Authored requirements from the ground up while coaching the team to write clear, engineer-ready specs, establishing a shared standard that reduced back-and-forth and accelerated story readiness.
  • Led product and Agile workshops and hands-on training sessions, embedding Scrum practices that tightened client feedback loops and made production releases a regular cadence rather than an exception.

Senior Technical Project Manager

2020 - 2021
EMPG Labs
  • Spearheaded the re-architecture of a legacy CRM application from a monolith to a microservices-based SaaS (Angular, Node.js, AWS, EC2, and S3).
  • Spearheaded Scrum and Kanban agile practices in various CRM sub-teams by implementing best practices and process tailoring to improve team culture and performance.
  • Led and maintained a legacy application across five regions and developed a modern CRM application and a modern mobile app built on an updated technology stack, adhering to product management best practices.
  • Led the development of a mobile app (iOS, Android, and Flutter) aimed at bringing CRM SaaS functionality to mobile users in the field.

Senior Technical Project Manager

2017 - 2020
NorthBay Solutions
  • Led product development spanning AI, ML, NLP, and SaaS web and mobile applications built as a monolith or on a serverless microservices architecture (React and React Native, Node.js, Python, AWS Redshift, Elasticache, MediaLive, EC2, S3, CloudFront, and blockchain).
  • Leveraged Python, Jupyter, and SQL in a hands-on capacity for exploratory analysis and backlog refinement support.
  • Developed an AI-powered search tool that used NLP and machine learning (regression and Naive Bayes) to recognize and retrieve relevant documents.
  • Spearheaded Agile and Scrum adoption across geographically dispersed teams, configured Jira workflows, and maintained RAID logs to drive self-organizing delivery, mitigate risks, and present executive-level dashboards for informed decision-making.

Technical Project Manager

2012 - 2017
NETSOL Technologies
  • Led product development teams for an asset leasing finance application delivered as both SaaS and on-premises solutions, using ASP.NET, Java, SQL, PowerBuilder, Objective-C, and Android.
  • Developed real-time Power BI dashboards to track key metrics (throughput, cycle time, and defect density), driving a 50% uplift in team productivity, 68% profitability growth, and a 94% reduction in UAT defects (30 vs. 500).
  • Coached teams on disciplined agile delivery (DAD) and Scrum—led continuous improvement workshops and root-cause analyses to optimize development processes and elevate the quality of products.

Project History

Agile Transformation for a Remote Healthtech Organization

Introduced an Agile mindset at various levels of the organization, which led to an increase in quality and reduced delivery of new features from months to weeks.

I trained C-level team members on the Agile mindset, methodologies, and practices and coached and facilitated story refinement meetings between the product and engineering teams.

Introduced product management best practices and championed hiring a dedicated product manager.

Additionally, I facilitated user story mapping sessions to map out features and identify missing use cases for new features and successfully implemented Scrum for two self-managing teams.

Collectible Marketplace That Bridges Real World and Digital Assets

Launched an MVP for an online marketplace aimed at collectors of real world paraphernalia with digital assets in the form of NFTs.

Americana is a marketplace for high-end collectibles paired with digital NFT tokens. Collectors can send their collectibles to the Americana vault and receive an NFT for the duration the item is vaulted.

Americana is also an active part of the collector and art community, hosting events and collaborating with artists to create unique works of art that will be exhibited and vaulted with Americana.

My role with Americana was project manager, scrum master, and product manager. I worked across multiple domains to develop an MVP marketplace.

Gamified Video-streaming Platform BitMovio | Agile Project Delivery

https://youtu.be/rHLmCb21cus

Launched a consumer (web and mobile) MVP in four months with over 1,000 users and enhanced it every two weeks with incremental updates and delivered the accompanying web and mobile apps; BitMovio was later acquired by 1091 Pictures.

I managed a development team of six, which also included developers and QA, to deliver an MVP for a gamified video streaming platform.

I also worked as an agile coach to educate the team and the client on how to prioritize and deliver high value in regular increments. Stakeholder and expectation management were also part of my responsibilities.

BitMovio had over 1,000 web and mobile users. For this project, we developed a web app using React and a mobile app using React Native and AWS services.

Multi-tenant SaaS Application for Measure | Agile Project Delivery

Developed a multi-tenant SaaS application over the course of eight months and delivered regular increments in two weeks for internal testing purposes.

I led a team of eight, including developers and QAs, to deliver a drone-as-a-service application for a US-based organization. It provides drone service, topological details, and inspection information for energy providers.

We adopted an Agile Scrum approach to regularly refine our product backlog to deliver features for internal testing every two weeks. I led the development and delivery of the application from its discovery phase to completion.

Agile Transformation for a Large Enterprise Organization

Trained and guided teams on adopting Agile best practices in a transition from Waterfall to Agile, which led to a significant increase in quality (30 UAT bugs vs. 500 UAT bugs) and reduction in time to market (3-4 months).

I guided individual teams and the organizational training and guided the transformation from Waterfall to Agile, Scrum, and Kanban. I also effectively developed and implemented strategies to improve the organization’s development processes and increase organizational agility.

I championed the effort to convert numerous projects at NETSOL from Waterfall to Agile Scrum and Disciplined Agile—this led to a 50% increase in productivity, 68% increase in profitability, a significant reduction in time to market (up to 3-4 months) as well as a drastic increase in overall quality (30 UAT bugs vs. 500 UAT bugs).

Scrum Master for Invesco | S&P 500 Organization

Managed a cross-regional remote team across seven time zones (PST, CST, EST, GMT, PKT, IST, and AEDT) to improve team collaboration, communication, and coordination while promoting Agile Scrum best practices.

I managed a team of eight individuals across multiple time zones (including PST, CST, EST, GMT, PKT, IST, AEDT) and coordinated with individuals from the broader global organization.

I worked as a scrum master and agile coach to improve the adoption of Agile and coordination across a geographically dispersed team.

The adoption of Agile best practices led to increased quality, reduced production bugs, and more efficient team coordination.

Next-generation App Development for the P\S\L Group

Provided back-end APIs in Python for a next-generation enterprise application used by PSL Group and set up the DevOps infrastructure.

I managed a team of eight developers to set up a modern DevOps infrastructure using AWS services. We also used Python to build the back-end APIs for their next-generation enterprise application, established automated code deployment pipelines, and migrated their current processes to a modern AWS infrastructure.

The project was successfully delivered after an eight-month period.

QA Automation Framework MVP for Invesco | S&P 500 Organization

Led the development effort for a customer QA automation framework for Invesco (S&P 500) using Agile Scrum best practices, resulting in 50% of enterprise application use cases being successfully automated.

I managed a team of eight engineers (two front end, six back end) using React and Python to develop a QA automation framework for an enterprise data lake application.

The MVP was successfully delivered within four months and was then deployed to production.

Other Experience

Education

2010 - 2011

Master's Degree in Information Systems and Management

Warwick Business School - Coventry, England

2004 - 2008

Bachelor's Degree in Business Information Technology

Curtin University of Technology - Perth, Australia

Certifications

MARCH 2022 - PRESENT

Advanced Certified Scrum Product Owner (A-CSPO)

Scrum Alliance

MARCH 2022 - PRESENT

Advanced Certified Scrum Master (A-CSM)

Scrum Alliance

AUGUST 2021 - PRESENT

Certified Scrum Master

Scrum Alliance

APRIL 2021 - PRESENT

Certified Agile Leadership — Essentials and Organizations

Scrum Alliance

APRIL 2021 - PRESENT

Certified Aware Leader

Agile Leadership Journey

FEBRUARY 2020 - PRESENT

Certified Scrum@Scale Practitioner

Scrum@Scale

OCTOBER 2019 - PRESENT

Scrum Certified Product Owner (CSPO)

Scrum Alliance

Skills

Tools

Slack, Zoom, Jira, Confluence, Atlassian Suite, Atlassian, Asana, Google Docs, Figma

Paradigms

Agile Leadership, Scrum, Management, Agile, Agile Project Management, Agile Product Management, Agile Software Development, Implementation Project Management, Agile Workflow, Agile Delivery, Kanban, Iterative Delivery, Iterative Development, Requirements Analysis, Waterfall Development, B2C, Lean, B2B, Key Performance Metrics, Change Management, Rapid Prototyping

Platforms

iOS, Amazon Web Services (AWS), Blockchain, Monday.com, Android

Industry Expertise

Consumer Products

Other

Team Management, Agile Coaching, Business Process Re-engineering, Business Process Refinement, Remote Work, Stakeholder Management, Expectations Management, Scrum Master, IT Project Management, Scrum Coaching, Google Apps, Microsoft Office, Mentorship & Coaching, Client Presentations, Custom Solutions, Project Management, Mobile Applications, Web & Mobile Applications, Agile Program Management, Web Applications, Digital Project Management, Software Development, Business Process Improvement (BPI), Business Plan Consulting, Software Project Management, Technical Project Management, Cross-functional Collaboration, Cross-functional Team Leadership, Startups, Team Leadership, Project Delivery, Hybrid Frameworks, Hybrid Project Management, Leadership, Timelines, PMO, Delivery Management, Risk Management, Certified ScrumMaster (CSM), Agile Sprints, Sprint Planning, IT Projects, Status Updates, Agile Practices, User Stories, Sprint Ceremonies, Agile Product Delivery, Web UX, Sprint Retrospectives, Project Scheduling, Scrumban, Planning, Project Tracking, Project Reporting, Issue Management, Remote Team Leadership, Software Development Management, Software Development Lifecycle (SDLC), Program Management, Stakeholder Engagement, Reporting, Delivery, Requirements, Communication, Accountability, Business Analysis, Feature Planning, Workflow, Notion, Websites, Project Coordination, Technical Program Management, Conflict Resolution, Agile Transformation, ClickUp, Product Roadmaps, Consulting, Solution Design, Mobile UX, Mobile UI, Mobile Development, Mobile App Development, Estimation & Planning, Project Planning, Project Estimation, Project Timelines, Staffing, Distributed Team Management, Waterfall Methodology, SaaS, Process Improvement Project Management, Software as a Service (SaaS), Minimum Viable Product (MVP), Feature Backlog Prioritization, Certified Scrum Product Owner (CSPO), Business to Business (B2B), Release Management, Backlog Management, Mobile Apps, Backlog Grooming, QA Testing, Coaching, Web Design, Web Project Management, Web Development, Marketplaces, User Experience (UX), Product Management, Quality Assurance (QA), Business Requirements, Business to Consumer (B2C), Vibe Coding, Agile Scaling Frameworks, Scrum@Scale, Product Ownership, Scrum Product Owner, Information Technology, Programming, Business, Business Information Systems, Process Flows, Microsoft Teams, Early-stage Startups, ZenHub, Lean Startups, Video on Demand (VOD), Flutter, Strategic Planning, Direct to Consumer (D2C), Project Management & Delivery, IT Services, QA Automation, Scrum Testing, User Interface (UI), UI Design, Product Owner, Story Mapping, Mentorship, Requirements & Specifications, Project Discovery, Project Portfolio Management (PPM), Hardware Development, Consumer Electronics, Best Practices, Roadmaps, Product Discovery, Process Improvement, Media, Video Streaming, Less, Large-scale Scrum (LeSS), AI Chatbots, Feature Prioritization, Artificial Intelligence (AI), Card Payments, Online Payments, Fintech, Linear

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