Vivek Deengar, Project Manager in Brampton, ON, Canada
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Vivek Deengar

Verified Expert  in Project Management

Bio

Vivek has over 10 years of experience as an Agile practitioner. During this time, he has successfully delivered multiple products and implemented Agile frameworks for software development teams, which has led to exceptional performance among cross-functional teams. Specifically, he has delivered projects with a 20% decrease in delivery time, a 30% increase in team efficiency through Agile adoption, and a boost in team satisfaction by 15%.

Project Highlights

Rogers Telecommunication: Digital Search and Support
Increased article visits by 50%, raised NPS by 20 points and improved the program with a data-driven roadmap built to redesign eight journeys.
Launch of an Integrated Brand Campaign
Helped and supported teams to manage dependency and successfully launched the multi-million dollar integrated marketing campaign for the Export Development Canada (EDC) brand.
Virtual/Augmented Reality
Launched the virtual reality (VR) technology and helped the client use the technology to improve the shopping experience for the customers.

Expertise

AgileAgile CoachingAgile Project ManagementAzure DevOpsJiraKanbanProject ManagementScrum Master

Work Experience

Agile Delivery Lead

2022 - 2023
Slalom
  • Led Agile transformation initiatives for large-scale organizations, achieving a 20% reduction in time-to-market for product releases.
  • Improved collaboration between development and design teams by implementing new daily stand-up processes and ensuring that work was aligned with sprint goals, resulting in a 15% reduction in conflict and a 15% improvement in team cohesion.
  • Led a cross-functional Scrum team of 10 members in the successful launch of a new application, increasing customer satisfaction by 35% and product adoption by 60%.
  • Improved stakeholder engagement by producing progress reports and regularly communicating project status to executives, resulting in a 10% increase in stakeholder confidence and satisfaction.
  • Developed and implemented Agile metrics and dashboards to track team and program performance, identify areas of improvement, and drive continuous improvement.

Senior Scrum Master

2019 - 2022
Export Development Canada
  • Helped the organization define and establish measurable metrics to assist in tracking the progress of the agile development teams, which led to an increase in the value of delivery from 60% to 90% within my first three months.
  • Performed agile maturity assessments for teams, alongside coaching and input to reach higher maturity levels and continuous improvement.
  • Aided in establishing a cross-functional collaborative environment that increased team members' motivation and the value delivered to the business and the customers.

Senior Project Manager and Scrum Master

2018 - 2019
Immigration, Refugees and Citizenship Canada
  • Managed multiple projects focused on improving the online experience for users, defining a vision and product strategy for the future state of supporting the online application. Developed business strategy and roadmap to operationalize support centers.
  • Provided support to the business and completed client support improvement business case, enterprise support strategy, product roadmap, and other relevant project documentation like project charter, project management plan, and other project artifacts.
  • Worked with the digital product management team, business analysts and research leads to plan future sprints and ensure product backlog is prioritized.

Project Manager

2012 - 2018
Accenture
  • Managed the delivery of Oracle OOTB RODOD solution using Agile and Waterfall methodologies; assisted in rolling out Agile Scrum for multiple work streams on the client's product which contributed to timely deliverables.
  • Coordinated the delivery of Rogers Eclipse internet protocol television (IPTV)'s next-generation video architecture and managed all changes impacting the IPTV platform, including its complexity, delivery, and soft launch.
  • Handled multiple projects for Procter and Gamble, from inception to launch, where project values ranged from $50,000 to $250,000.

Digital Project Manager

2005 - 2012
The Walt Disney
  • Developed a strategic plan and product roadmap to drive brand awareness and generate revenue. Key objectives were to launch Club Penguin for kids in India and work with OEM partners to build strong co-branded content for kids on featured devices.
  • Led internal and external teams to develop and launch Disney's digital brand in India. Identified ways to increase web traffic beyond the channel viewing hours and build new products based on the usage data.
  • Created an efficient project tracking system by working with the development team that increased project transparency and led to 25% faster delivery times. Increased social media ROI by 150% and lead generation by 110%.
  • Grew spending of existing co-branded solution partners base by 15% in one year, producing $400,000 in advertising revenue.

Rogers Telecommunication: Digital Search and Support

https://www.rogers.com/support

Increased article visits by 50%, raised NPS by 20 points and improved the program with a data-driven roadmap built to redesign eight journeys.

Managed the entire lifecycle of solutions management, including opportunity assessment, product design, product development, product launch and post-launch management, and optimization for digital transformation using the Agile approach. Improved article visits by 50% and NPS by +20 points by answering customer inquiries online through entry points (search, navigation, email, SMS) and content optimization. Redesigned eight journeys by building program roadmaps around digital and call data.

Launch of an Integrated Brand Campaign

https://www.edc.ca/

Helped and supported teams to manage dependency and successfully launched the multi-million dollar integrated marketing campaign for the Export Development Canada (EDC) brand.

Supported multiple agile teams in various projects, focussing on the Agile mindset and implementing scrum events, principles, practices, and tools to create simple, consistent, sustainable, efficient, and flexible ways of working.

Virtual/Augmented Reality

Launched the virtual reality (VR) technology and helped the client use the technology to improve the shopping experience for the customers.

The key project deliverables included designing and developing virtual shelves and stores in a 3D environment using Unity Engine and overseeing the migration of virtual content to Oculus Rift (VR). Provided the client with cost-effective solutions backed by data analytics to make informed decisions on retailer needs due to the changing business requirements.
2009 - 2012

Bachelor's Degree in Journalism

Sikkim Manipal University - Gangtok, Sikkim, India

SEPTEMBER 2021 - PRESENT

Kanban Management Professional (KMP)

Kanban University

APRIL 2021 - PRESENT

PMI Agile Certified Practitioner (PMI-ACP)

Project Management Institute (PMI)

DECEMBER 2020 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

FEBRUARY 2013 - PRESENT

Certified ScrumMaster (CSM)

Scrum Alliance

Tools

Jira, Trello, GitHub, Slack, Microsoft Project, Photoshop CC, Atlassian Suite, Microsoft Power Apps, Microsoft Power BI, Salesforce

Paradigms

Azure DevOps, Agile Project Management, Agile, Scrum, Digital Marketing Best Practices, Agile Software Development, Agile Product Management, Kanban, Agile Leadership, DevOps, Agile UX, Waterfall Development, Change Management

Industry Expertise

Digital Marketing

Platforms

Android

Other

Project Management, IT Project Management, Scrum Master, User Stories, Story Mapping, Sprints, Feature Roadmaps, Sprint Planning, Sprint Ceremonies, Sprint Retrospectives, Process Improvement, Backlog Management, Product Vision, Agile Sprints, Consulting, Agile Marketing, Agile Coaching, Freelancing, Technical Project Management, Project Management Professional (PMP), Certified ScrumMaster (CSM), Scrum Coaching, Project Planning, Stakeholder Management, Coaching, Data Analytics, Project Tracking, Reporting, Marketing, Project Scheduling, Technical Requirements, Stakeholder Engagement, Digital Project Management, Process Optimization, Software Development Lifecycle (SDLC), Engineering Management, Cross-functional Collaboration, Software Development, Backlog Grooming, 3D, Google, Scrumban, Feature Backlog Prioritization, PMO Development, Frameworks, Analysis, Augmented Reality (AR), Virtual Reality (VR), Journalism, Communication, PHP, Java, Multi-functional Teams, Email Marketing, Training, Agile DevOps, Fintech, Agile Program Management, Project Management Office (PMO), Lean Startups, Scaled Agile Framework (SAFe), Microsoft

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