Benson is available for hire
Hire BensonBenson Thuo
Verified Expert in Engineering
Support Specialist Developer
Nairobi, Nairobi County, Kenya
Toptal member since January 12, 2023
Bio
Benson is a highly skilled systems, security, and network developer with a solid IT background and a proven history of excellence in implementations, post-go-live support, cybersecurity, and network and system administration. He has expertise in renowned companies across diverse sectors, including agriculture, telecommunications, carbon credit, and event management. Benson currently oversees the IT security of more than 71 companies.
Portfolio
Kenya Tea Development Agency
SAP, SAP Security, Authorization, ABAP, SAP BI Security, SAP HR Security...
Kenya Tea Development Agency
Cisco, Networks, Windows, Back-end Admin Systems, Linux, Microsoft, VMware...
Sunflower Events
Networks, System Administration, Troubleshooting, IT Support, Access Control...
Experience
- System Administration - 12 years
- IT Administration - 11 years
- SAP Security - 7 years
- Google Workspace - 7 years
- Network Security - 7 years
- Microsoft 365 - 6 years
- SAP ERP - 6 years
- SAP S/4HANA Cloud - 1 year
Availability
Full-time
Preferred Environment
Google Workspace, MDM, MacOS, SAP Security, SAP, System Administration, Windows, Scrum, SAP Architecture, Microsoft 365
The most amazing...
...achievement was implementing a program ensuring the segregation of duties and compliance with GDPR and SOX, mitigating fraud risks, and enhancing data privacy.
Work Experience
SAP Security Administrator
2017 - PRESENT
Kenya Tea Development Agency
- Led a cross-functional team of five, including system administrators and QA professionals, executing a substantial SAP implementation for a sales and marketing firm. Achieved process optimization and heightened operational efficiency.
- Coached and evaluated three developers while efficiently managing SAP end user account configuration, administration, and maintenance. Ensured seamless permissions and access rights.
- Led the implementation of segregation of duties compliance in the SAP controlling module, enforcing controlled restrictions across areas, orders, cost centers, and groups, effectively mitigating fraud risks.
- Administered user authorization and account management for 60+ companies, mitigating fraud risks and ensuring adherence to data privacy protocols.
- Led seamless system migration, adhering to timelines. Meticulously documented changes, securing approvals for timely implementation, showcasing strong project management skills.
- Collaborated with IT teams to streamline incident response processes, reducing resolution time by 20%.
- Led security control optimization, boosting system performance by 15%.
- Deployed comprehensive security protocols to bolster data protection, integrating advanced monitoring, detection, and prevention strategies for heightened cybersecurity resilience.
- Conducted in-depth vulnerability assessments, resulting in a 25% decrease in system vulnerabilities.
- Led SAP security enhancement project, achieving a 30% reduction in unauthorized access incidents in six months.
Technologies: SAP, SAP Security, Authorization, ABAP, SAP BI Security, SAP HR Security, Authentication, User Authentication, Scrum, Agile, Windows, Linux, SQL, SAP HANA, IT Audits, Policy, C#, IT Support, IT Security, Security, MacBook, Google, Anti-spam Protection, Antivirus Software, IoT Security, Troubleshooting, Procure to Pay, Monitoring, System Administration, Cybersecurity, Network Security, Network Protocols, Penetration Testing, Google+, HR Tools, Site Reliability Engineering (SRE), System Service & Hardware Control, SAP ERP, Linux Servers, IT Infrastructure, IT, IT Networking, Infrastructure, Technical Writing, Networking, Technical Documentation, Documentation, MacOS, FortiGate, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, VLANs, Fortinet Firewall Configuration, Hotspot, PCI, Servers, Design, SAP Warehouse Management System (WMS), SAP S/4HANA, Enterprise Resource Planning (ERP), Change Management, Microsoft Office, Microsoft Excel, Active Directory Federation, Windows Server 2016, Excel Expert, Leadership, VPN, Audits, SAP Integration, SAP Implementation, SAP HCM, SAP Plant Maintenance (PM), Information Security, IT Administration, Database Security, Microsoft 365, Windows 11, Windows PowerShell, SAP Testing, Testing, ITIL, Spreadsheets, Reports, Network Management Stations (NMS), Windows System Administration, Solution Architecture, IT Automation, DNS Configuration, Technical Consulting, Technical Leadership, Requirements Analysis, Windows 10, APIs, English, Microsoft Teams, SAP S/4HANA Cloud, Network Administration, SAP Architecture, Outlook, Microsoft Outlook, Teams, Identity & Access Management (IAM), Role-based Access Control (RBAC), DevOps
System and Network Administrator
2016 - PRESENT
Kenya Tea Development Agency
- Crafted network specifications by carefully examining user requirements, workflow, access, and security prerequisites, ensuring optimal performance and functionality.
- Designed, configured, and analyzed requirements for deploying various applications, managing over 60 servers at the head office.
- Assessed the current architecture, identified business security issues and vulnerabilities, and implemented effective remedial measures.
- Achieved consistent network performance by diligently monitoring and analyzing usage trends and optimizing performance.
- Addressed and resolved network issues across seven regional offices, all 68 factories, and KTDA subsidiaries, escalating to ICT services when required.
- Achieved successful guidance on networking standards and specifications to address diverse networking requirements while effectively evaluating and deploying cutting-edge technologies to enhance performance.
- Managed and executed networking projects within the organization, ensuring strict adherence to established standards and procedures.
- Identified potential network infrastructure system threats, diligently monitored and analyzed the intrusion detection system (IDS), and effectively implemented mitigation measures.
- Achieved the preservation of network, system, and application integrity and security through the technical enforcement of organizational security policies.
- Collaborated with key stakeholders, including ICT services, ICT Business Systems, RICTCs, FSAs, and a security administrator, to guarantee network availability and seamless server system resource management.
Technologies: Cisco, Networks, Windows, Back-end Admin Systems, Linux, Microsoft, VMware, SANs, Business Continuity Planning (BCP), Disaster Recovery Plans (DRP), Cisco Switches, Cisco Routers, LAN, WAN, Multiprotocol Label Switching (MPLS), Access Control, DNS, Domain DNS Setup, Windows Server, Linux Servers, C#, SAP, SAP HANA, IT Support, IT Security, Security, MacBook, Google, Anti-spam Protection, Antivirus Software, IoT Security, Troubleshooting, Procure to Pay, Monitoring, System Administration, Cybersecurity, Network Security, Network Protocols, Penetration Testing, IT Audits, Google+, L3 Network Protocol, SQL, HR Tools, Site Reliability Engineering (SRE), System Service & Hardware Control, SAP ERP, IT Infrastructure, IT, IT Networking, IP PBX, PBX, Infrastructure, Amazon Web Services (AWS), Technical Writing, Networking, Technical Documentation, Documentation, MacOS, FortiGate, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, VLANs, Fortinet Firewall Configuration, Hotspot, PCI, Servers, Design, SAP Warehouse Management System (WMS), Microsoft Office, Microsoft Excel, Active Directory Federation, Windows Server 2016, Excel Expert, VPN, Audits, Information Security, IT Administration, Database Security, Microsoft 365, Windows 11, Windows PowerShell, Testing, ITIL, Spreadsheets, Reports, Network Management Stations (NMS), Windows System Administration, Solution Architecture, Microsoft Exchange, Email, IT Automation, DNS Configuration, Technical Consulting, Technical Leadership, Requirements Analysis, Windows 10, English, Mail Servers, DNS Servers, Microsoft Outlook, Outlook, Network Administration, Teams, Identity & Access Management (IAM), Multi-factor Authentication (MFA), Role-based Access Control (RBAC), DevOps
Chief Technology Officer
2015 - PRESENT
Sunflower Events
- Led a 4-person technical team in developing and implementing a comprehensive IT infrastructure solution, encompassing software, IT networks, and IT security domains.
- Implemented an accounting application, eliminating manual processes and paperwork, significantly enhancing process efficiency. Streamlined payroll operations and facilitated the generation of essential reports.
- Implemented remote work software that enabled 10+ users to work from home during the COVID-19 period. The same application helped me to support remote users and ensured business process continuity.
Technologies: Networks, System Administration, Troubleshooting, IT Support, Access Control, IT Audits, IoT Security, Cisco, MacBook, Windows, Microsoft, Antivirus Software, Monitoring, Anti-spam Protection, Firewalls, Google, Procure to Pay, Cybersecurity, Network Security, Network Protocols, Google+, L3 Network Protocol, HR Tools, Site Reliability Engineering (SRE), System Service & Hardware Control, Linux Servers, Windows Server, IT Infrastructure, IT, IT Networking, IP PBX, PBX, Infrastructure, Networking, Documentation, MacOS, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, Hotspot, PCI, Servers, Design, Microsoft Office, Microsoft Excel, Excel Expert, CTO, Leadership, VPN, Information Security, IT Administration, GoDaddy, Database Security, Microsoft 365, Windows 11, Google Cloud Platform (GCP), IT Management, Spreadsheets, Reports, Solution Architecture, Microsoft Exchange, Windows System Administration, Google Workspace, Business Services, Email, Gmail, IT Automation, DNS Configuration, Technical Consulting, Technical Leadership, Requirements Analysis, Windows 10, English, Mail Servers, SMTP, DNS Servers, IMAP, Microsoft Outlook, Outlook, Network Administration, Apple, Apple Mail, Role-based Access Control (RBAC), Fractional CTO
Microsoft 365 Expert
2024 - 2025
L23
- Conducted an in-depth analysis of legacy systems on Bluehost and existing communication tools, developing a migration plan that minimized downtime and aligned with both companies' operational goals.
- Led the migration of email accounts from Bluehost (POP3) to Microsoft 365, successfully transferring all accounts with zero data loss and preserving all folder structures, permissions, and message histories.
- Configured Outlook for multi-account access across both organizations, allowing staff to manage multiple accounts seamlessly, boosting productivity and streamlining communication.
- Designed and delivered training sessions tailored to staff’s needs, ensuring rapid adoption of Microsoft 365, Outlook, and integrated tools and significantly reducing the learning curve.
- Delivered targeted training sessions on Microsoft 365, Outlook, and integrated tools, enabling teams to adopt new systems efficiently and independently.
- Provided ongoing post-migration support, quickly resolving user issues and fine-tuning configurations to ensure a seamless transition, resulting in high user satisfaction and confidence in the new system.
- Identified and addressed potential migration risks early, adhering strictly to the project timeline and ensuring a smooth transition without impacting business continuity.
- Led the migration of legacy company data and information from Dropbox to OneDrive, ensuring seamless collaboration while adhering to stringent access control policies and segregation of duties (SoD) requirements.
Technologies: Office 365, Microsoft 365, Microsoft Office, Microsoft Exchange, System Administration, Bluehost, Azure, Teams, Microsoft Outlook, Outlook, Microsoft OneDrive, OneDrive, Dropbox, Identity & Access Management (IAM), Multi-factor Authentication (MFA), Role-based Access Control (RBAC), DevOps
IT Support and Security Specialist
2023 - 2025
Pachama
- Revamped onboarding workflows, ensuring seamless, efficient, and secure processes. Enforced rigorous security protocols and compliance standards, minimizing risks and enhancing integrity.
- Developed insightful reports for mobile device management, enhancing efficiency in overseeing diverse devices across countries and time zones. Provided real-time visibility on device setup progress for international users.
- Crafted a visionary ICT policy to navigate dynamic tech trends, synchronizing IT endeavors with organizational objectives.
- Deployed comprehensive IT security measures, resulting in a 30% reduction in cybersecurity incidents within the initial 6-month period while delivering efficient, user-centric solutions while maintaining operational continuity and compliance.
- Managed endpoint devices with Rippling and Apple Business Manager and implemented secure networking via NordLayer VPN. Supported enterprise email systems to ensure consistent communication.
- Coordinated onboarding procedures and optimized device administration, resulting in a 20% reduction in onboarding duration.
- Delivered proficient remote support for workstations, consistently meeting SLA targets with a 90% issue resolution rate.
- Directed help desk operations, achieving a 99% customer satisfaction rating by delivering prompt, effective support and ensuring technical issues were resolved efficiently. Prioritized user-centric solutions and maintained high service standards.
- Demonstrated technical leadership in IT operations through requirements analysis, system administration, and automation. Configured DNS and mail servers, integrated tools like Slack, Zoom, and Notion, and ensured platform compatibility.
- Performed comprehensive system audits on the Google Cloud Platform. Identified and addressed compliance and security gaps, ensuring robust data integrity, optimized system performance, and adherence to organizational policies.
Technologies: IT Support, Google Cloud, IT Security, Security, Site Reliability Engineering (SRE), HR Tools, MacBook, Office 365, Azure Active Directory B2C (ADB2C), Google Workspace, Business Services, Email, Gmail, Azure Active Directory, IT Automation, DNS Configuration, Technical Consulting, Technical Leadership, Requirements Analysis, Windows 10, APIs, System Administration, English, Microsoft Teams, Google AppSheet, Google+, Google, Workflow, Mail Servers, Apple Mail, Microsoft Outlook, Outlook, Teams, Microsoft 365, Zoom, Windows 11, LaTeX, Slack, Notion, Apple Business Manager, NordLayer VPN, Jira, Identity & Access Management (IAM), Multi-factor Authentication (MFA), Role-based Access Control (RBAC), DevOps, Microsoft Dynamics 365, Google Sheets
Systems Developer
2023 - 2024
Real Estate Company (via Toptal)
- Integrated email systems across diverse applications and platforms, enhancing data flow and accelerating decision-making processes, fostering agility in 3rd-party relationship management.
- Implemented a robust video hosting platform prioritizing data privacy. Implemented measures to safeguard video integrity, thwarting tampering and ensuring content authenticity and purity.
- Developed an advanced email tracking system, providing real-time analytics for enhanced decision-making and communication strategy optimization via seamless integration.
Technologies: Email, HubSpot CRM, HubSpot, Google Workspace, Business Services, Gmail, IT Automation, DNS Configuration, Technical Consulting, Technical Leadership, Requirements Analysis, WordPress, Windows 10, APIs, System Administration, Google, English, Microsoft Outlook, Outlook, Role-based Access Control (RBAC), DevOps
IT Solutions Architect
2015 - 2016
Safaricom
- Designed information systems that deliver strategically using business acumen and understanding organization strategy. Showed strong knowledge of enterprise architecture methodologies such as TOGAF or the equivalent.
- Assessed a broad range of information solutions and products, particularly document management, collaboration, and content management.
- Explained technical concepts to lay audiences and worked with board-level stakeholders.
Technologies: Cisco, WAN, LAN, Multiprotocol Label Switching (MPLS), Customer Support, Cisco Wireless, Cisco Routers, FibreChannel, Solution Design, Presales, Network Operation Centers (NOC), IT Support, Google Cloud, IT Security, Security, MacBook, Google, Anti-spam Protection, Antivirus Software, Troubleshooting, Cybersecurity, Network Protocols, L3 Network Protocol, System Service & Hardware Control, Linux Servers, Windows Server, IT Infrastructure, IT, IT Networking, IP PBX, PBX, Infrastructure, Technical Writing, Networking, Technical Documentation, Documentation, MacOS, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, VLANs, Servers, Architecture, Design, Microsoft Office, Microsoft Excel, Excel Expert, VPN, Information Security, IT Administration, ITIL, Spreadsheets, Reports, Solution Architecture, Microsoft Exchange, Windows System Administration, IT Automation, DNS Configuration, Technical Consulting, Requirements Analysis, Windows 10, English, Business to Business (B2B), Outlook, Microsoft Outlook
ICT Officer
2011 - 2012
Nexus Networx
- Offered technical support on-site, via phone, or by email.
- Configured computer networks and structured cabling.
- Installed hardware and software systems and maintained or repaired equipment.
- Provided technical support services and closed-circuit television installation.
Technologies: Projects, CCNA, CompTIA Network+ Certification, Networks, IT Infrastructure, IT Support, Google Cloud, IT Security, Security, MacBook, Google, Anti-spam Protection, Antivirus Software, Troubleshooting, Monitoring, System Administration, Cybersecurity, Network Protocols, System Service & Hardware Control, Windows Server, IT, IT Networking, IP PBX, PBX, Infrastructure, Networking, Documentation, MacOS, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, Hotspot, Servers, Design, Microsoft Office, Microsoft Excel, Excel Expert, VPN, Information Security, IT Administration, Spreadsheets, Reports, Microsoft Exchange, Windows System Administration, DNS Configuration, Requirements Analysis, English, Outlook, Microsoft Outlook
Experience
Project Imarisha for Kenya Tea Development Agency Limited
https://news.sap.com/africa/2022/09/kenya-tea-development-agency-brews-perfect-technology-mix/Successfully implemented the SAP Enterprise Resource Planner (ERP) across 71 companies. Through meticulous user, role, and authorization creation across diverse modules such as finance, controlling, sales and distribution, and quality assurance, we achieved a remarkable cost reduction of $65 million annually.
Efficient SAP ERP implementation: seamless SAP ERP deployment. Ensuring the implementation process was smooth and aligned with each company's unique requirements.
Thorough users, roles, and authorizations management: data security and access controls meticulously defined user roles and authorizations for various personnel within each organization by tailoring the configurations to match specific roles and responsibilities and enhanced system integrity, reducing the risk of unauthorized access and data breaches.
Cross-module expertise: Our comprehensive expertise spanned multiple modules, including finance, controlling, sales and distribution, and quality assurance. This proficiency allowed us to address each company's diverse needs and ensure the ERP's seamless integration with existing systems and processes.
Efficient SAP ERP implementation: seamless SAP ERP deployment. Ensuring the implementation process was smooth and aligned with each company's unique requirements.
Thorough users, roles, and authorizations management: data security and access controls meticulously defined user roles and authorizations for various personnel within each organization by tailoring the configurations to match specific roles and responsibilities and enhanced system integrity, reducing the risk of unauthorized access and data breaches.
Cross-module expertise: Our comprehensive expertise spanned multiple modules, including finance, controlling, sales and distribution, and quality assurance. This proficiency allowed us to address each company's diverse needs and ensure the ERP's seamless integration with existing systems and processes.
Streamlining Onboarding Excellence
Designing and implementing a cutting-edge workflow for automating the onboarding and systems access assignment process by transforming what was once a time-consuming and error-prone task into a seamless, efficient, and secure process.
The workflow also ensured strict adherence to security protocols and compliance standards, mitigating potential risks and bolstering data integrity. Automating this critical process has freed up valuable time for HR and IT teams to focus on strategic initiatives, driving innovation and growth throughout the organization.
The workflow also ensured strict adherence to security protocols and compliance standards, mitigating potential risks and bolstering data integrity. Automating this critical process has freed up valuable time for HR and IT teams to focus on strategic initiatives, driving innovation and growth throughout the organization.
Accounting and Payroll Automation Using Quickbooks
I automated accounting tasks such as bookkeeping, invoicing, time tracking, expense tracking, and inventory tracking with increased accuracy. This allowed businesses to easily track employee hours, set up payment schedules, and pay employees.
Empowering Informed Decisions with Comprehensive Reports
Designed and implemented comprehensive reports that have revolutionized how critical information is gathered and utilized within the organization. The approach to generating reports on Rippling mobile device management agent installation status, device condition, device health, and computer inventory for efficient operations. By meticulously collecting and presenting this data in a user-friendly and visually appealing manner, teams can make informed decisions with unparalleled efficiency and precision.
The reports provide real-time visibility into the status of Rippling agent installations, enabling the IT department to monitor and manage device onboarding seamlessly. This enhanced oversight has resulted in reduced set up times, ensuring that new employees can access the resources they need from the moment they join the team. The reports capture device condition, and health has proactively identified and addressed potential hardware and software issues. Maintenance teams can now optimize their workflows, minimizing downtime and maximizing productivity across the organization. The computer inventory reports have streamlined asset tracking and resource allocation.
The reports provide real-time visibility into the status of Rippling agent installations, enabling the IT department to monitor and manage device onboarding seamlessly. This enhanced oversight has resulted in reduced set up times, ensuring that new employees can access the resources they need from the moment they join the team. The reports capture device condition, and health has proactively identified and addressed potential hardware and software issues. Maintenance teams can now optimize their workflows, minimizing downtime and maximizing productivity across the organization. The computer inventory reports have streamlined asset tracking and resource allocation.
Microsoft 365 Migration and Communication Platform Integration for Two Companies
I led the successful migration of two small businesses from a fragmented communication setup to a unified Microsoft 365 environment. Both companies were using POP3 email accounts via Bluehost (accessed through Gmail), alongside tools like Zoom, Skype, and Dropbox. I began by assessing their existing infrastructure and developed a comprehensive migration strategy. This involved transitioning all email accounts to Microsoft 365, preserving mailbox structures, and configuring Outlook for multi-account access. I migrated company documents from Dropbox to OneDrive and SharePoint, ensuring proper folder structure and permissions. Additionally, I integrated Zoom and Skype into the Microsoft 365 suite and deployed Microsoft Teams to centralize communication and collaboration. I provided user support and training, reorganized email rules post-migration, and ensured a smooth transition to the new digital workspace. The project enhanced operational efficiency, data security, and team collaboration across both organizations.
Education
2012 - 2015
Bachelor's Degree in Information Technology
Jomo Kenyatta University of Agriculture and Technology - Nairobi, Kenya
Certifications
FEBRUARY 2025 - PRESENT
Hacking Public Speaking
Udemy
MAY 2024 - PRESENT
Cloud Computing Azure
Proven Training & Consultancy Solutions Limited
SEPTEMBER 2022 - PRESENT
Privacy and Data Protection for Champions
The Computer Society of Kenya
FEBRUARY 2022 - PRESENT
Scrum Fundamentals Certified
Scrum.org
NOVEMBER 2019 - PRESENT
SAP ADM950: Secure System Management
SAP
NOVEMBER 2019 - PRESENT
SAP ADM940: AS ABAP Authorization Concept
SAP
NOVEMBER 2019 - PRESENT
SAP ADM: 900 System Security Fundamentals
SAP
NOVEMBER 2019 - PRESENT
Salesforce Certified Administrator in Enterprise Linux
SUSE
SEPTEMBER 2016 - PRESENT
Data Warehouse Specialist
IBM
SEPTEMBER 2010 - PRESENT
CompTia Network + Support Skills
CompTIA
Skills
Libraries/APIs
OneDrive
Tools
SAP Security, VPN, SAP Quality Assurance (QA), SAP Portal, SAP Controlling (CO), SAP S/4HANA, Microsoft Excel, Spreadsheets, Microsoft Exchange, Google Workspace, Microsoft Teams, Microsoft Outlook, Google Sheets, SAP Solution Management, VMware, SAP Workflow, SAP Plant Maintenance (PM), Slack, Zoom, Notion, Azure Active Directory B2C (ADB2C), Apple Mail, SAP2000, LaTeX, Jira, Skype
Languages
ABAP, PHP, Java, HTML, SQL, C#
Paradigms
Scrum, Agile, Penetration Testing, Change Management, Testing, ITIL, Requirements Analysis, Role-based Access Control (RBAC), DevOps, Database Design, Agile Software Development
Platforms
Windows, SAP HANA, Linux, Microsoft, Windows Server, MacOS, Windows Server 2016, Google Cloud Platform (GCP), Azure, WordPress, Bluehost, Amazon Web Services (AWS), HubSpot, Google AppSheet, Apple, Dropbox, Microsoft Dynamics 365, SharePoint
Storage
FibreChannel, Database Security, Google Cloud, Database Modeling, Azure Active Directory, Databases, SAP S/4HANA Cloud
Industry Expertise
Cybersecurity
Frameworks
Windows PowerShell
Other
SAP, SAP HR Security, SAP BI Security, Networks, IP Networks, WiFi, Cisco, Cisco Switches, Firewalls, Authorization, Data Privacy, Networking, Policy, SAP Enterprise Portal, Microsoft Office, Web Development, Algorithms, Data Structures, Scrum Master, Scrum Product Owner, Authentication, User Authentication, IT Audits, Back-end Admin Systems, SANs, Business Continuity Planning (BCP), Disaster Recovery Plans (DRP), Cisco Routers, LAN, WAN, Access Control, DNS, Linux Servers, SAP ERP, Customer Support, Solution Design, Presales, Projects, CCNA, CompTIA Network+ Certification, IT Infrastructure, SAP Implementation, SAP Integration, User Roles, IT Support, IT Security, Security, MacBook, System Administration, Monitoring, Procure to Pay, IoT Security, Antivirus Software, Anti-spam Protection, Google, Network Security, Network Protocols, Google+, L3 Network Protocol, HR Tools, Site Reliability Engineering (SRE), System Service & Hardware Control, IT, IT Networking, Infrastructure, Technical Writing, Technical Documentation, Documentation, FortiGate, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, Fortinet Firewall Configuration, Hotspot, PCI, Servers, Architecture, Design, Enterprise Resource Planning (ERP), Active Directory Federation, Excel Expert, CTO, Leadership, Information Security, IT Administration, GoDaddy, Microsoft 365, Windows 11, SAP Testing, IT Management, Reports, Office 365, IT Automation, Solution Architecture, Windows System Administration, Gmail, Email, Business Services, DNS Configuration, Technical Consulting, Technical Leadership, Windows 10, English, Mail Servers, SMTP, DNS Servers, IMAP, Outlook, Network Administration, SAP Architecture, Identity & Access Management (IAM), Multi-factor Authentication (MFA), Fractional CTO, DMZ Networks, Network Operation Centers (NOC), Audits, SAP HCM, IP PBX, PBX, VLANs, SAP Warehouse Management System (WMS), Network Management Stations (NMS), APIs, Business to Business (B2B), Teams, Data Encryption, eCommerce, IT Project Management, Multiprotocol Label Switching (MPLS), Domain DNS Setup, Cisco Wireless, User Flows, Troubleshooting, Intuit QuickBooks, QuickBooks Point of Sale, QuickBooks Online, QuickBooks Advance Reporting, Excel 365, Mobile Device Management (MDM), iOS Mobile Device Management (MDM), Workflow, HubSpot CRM, MDM, Absence Management, Microsoft OneDrive, Apple Business Manager, NordLayer VPN, Public Speaking, Data, Big Data, Cloud
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