Enrique Betancourt

The goal of this project was to obtain risk analysis information from quarterly
reports. To achieve this goal, the parameters were parsed by the user on
a UI, then the reports were downloaded using an automated solution and the information was pasted and handled into an excel spreadsheet.
The information was prepared with the utmost accuracy and reliability to achieve wise company decisions. Finally, the reports were uploaded to google drive shared folders for safety and retrieval.
Tech: Python, OpenPyXL, Google Drive API, Selenium

Four automated solutions that helped the fraud detection department to efficiently use the tools that they have created to perform the initial fraud detection process. The automation of this process helped the department to increase the time for analysis up to 50%, remove the bottlenecks found in the original process, and cut down the time spent in data recollection. In the long run, the implementation of this solution helped the team to detect more fraudulent transactions and preventing the loss of capital.
Tech: Blue Prism, Excel, VB .NET, SQL

Evaluated automation prospects in different areas of an insurance company. The main objective of this evaluation was to obtain the best set of automation prospects that could cause the biggest impact within the company and give the best return of investment as well.

Developed a solution to extract, merge, and upload OPEX and CAPEX daily, weekly, and monthly reports from SAP. This solution helped these departments to reduce the amount of time dedicated to these tasks (approximately 30%) and focus on more critical activities within the company.
Tech: Blue Prism, SAP, Excel, Chrome

Implementation of two automated solutions that open, solve, and close issue tickets from the customer services center of a telecom company. This implementation helped to increase the number of solved tickets by 23%. It focused on the six most common issue cases.
Tech: UiPath, UiPath Orchestrator, Excel, SQL, IE

Gave technical support to an external RPA team in the automotive sector with their current developments and helped them to find the best solution to solve the issues they faced. Also, I managed the solution design and development of two high-impact projects for the company.

Led the RPA development team to implement end to end solutions of 12 processes. This initiative was part of a telecom company's digital transformation process.
Initially, 25 processes were evaluated by the RPA team, but only 12 of them were selected due to the high-impact and great benefits brought to the company.
Tech: UiPath, UiPath Orchestrator