Ethan Tibbetts, Software Developer in Northbrook, IL, United States
Ethan Tibbetts

Software Developer in Northbrook, IL, United States

Member since October 22, 2020
Ethan is a dedicated full-stack developer looking to leverage his experience to solve challenging problems and provide value to those he works with. He has gained expertise in full-stack development while pursuing his computer science degree in addition to his career at Hyatt. He has successfully supported existing projects and began new ones using the latest frameworks on the front and backend.
Ethan is now available for hire


  • Vedapointe
    Amazon Web Services (AWS), MongoDB, Material UI, AWS, Node.js, React, JavaScript
  • MIT
    React, JavaScript, D3.js
  • Nom Nom Data
    React, Ant, TypeScript, Python, Flask



Northbrook, IL, United States



Preferred Environment

Jira, Jenkins, Git, Visual Studio Code, Windows

The most amazing...

...thing I have developed was a machine learning model and back end to classify ServiceNow support tickets and route them to the right support team.


  • Software Developer

    2020 - PRESENT
    • Created a system to assist with and manage the credentialing of doctors within a healthcare provider network.
    • Built a website to create awareness of the harms of vaping among youth.
    • Assisted in setting up technical standards going forward and making sure that existing codebases were up to date.
    Technologies: Amazon Web Services (AWS), MongoDB, Material UI, AWS, Node.js, React, JavaScript
  • React Developer

    2021 - 2021
    • Created a dashboard to visualize business related and demographic statistics in Southern Australia.
    • Implemented a test driven development process along with CI/CD pipelines to ensure proper testing.
    • Maintained mobile responsiveness and performance with many dynamic and changing components.
    Technologies: React, JavaScript, D3.js
  • Full-stack Developer

    2020 - 2021
    Nom Nom Data
    • Developed the front end for an ETL and data integration services marketplace.
    • Developed an admin interface to manage purchased ETL and data integrations.
    • Improved the SDK for developers to create scripts and integrations to sell on the marketplace.
    Technologies: React, Ant, TypeScript, Python, Flask
  • React Developer

    2020 - 2021
    TRIM Agency
    • Developed the front end for a lab/eCommerce site to sell chemicals.
    • Bootstrapped and set technical standards for the project.
    • Worked with back-end engineers to ensure that API endpoints were designed thoughtfully and easy to develop with.
    Technologies: React, TypeScript, Material UI
  • Full-stack Developer

    2019 - 2020
    • Developed a tracking tool for the design team to track renovations progress as it went through the approval and building stages.
    • Built an offline framework to allow Hyatt SharePoint sites to be operated offline while developers/designers were without the internet and then synced when back online.
    • Created a machine learning model and ingestion back end to classify ServiceNow tickets and send them to the right team without manual intervention. This process resulted in approximately 82% accuracy in classification.
    Technologies: Express.js, AngularJS, jQuery, MongoDB, Node.js, JavaScript
  • Full Stack Developer

    2018 - 2019
    Freelancing while in school
    • Developed an ecommerce store for a gaming group to allow them to competitively sell their wares against other guilds. Increased overall revenue by 350% by providing an easy to use and delivery tracking system for buyers.
    • Created a discord bot with node to handle server administration for a discord server of ~5000 people. Bot was processing around 1000 requests per minute at peak times.
    • Stood up and administrated a wordpress blog to help an aspiring art student share her work with the world and find jobs. Used custom css and plugins to enable the work to be shown in a unique and interactive way.
    Technologies: AWS Lambda, Express.js, Node.js, React, JavaScript


  • eCommerce Store

    I developed an eCommerce store as a personal project to help a gaming group. I was a part of selling virtual wares and tracked everything from production to the delivery of items. The website was fully featured and allowed builders to set the prices of base materials and generate prices of fully built products using material prices and a profit margin. After placing an order, the site would track the building process and update the customer on its status.

  • ServiceNow Ticket Classification

    Created a service to build and train models on tickets and then use the built machine learning models to classify tickets that were sent in through ServiceNow.

    Handled peak tickets of about 150 per minute and handled weekly training of models based on the latest ticket data and some manual corrections. Achieved an accuracy of 82% which was able to compete with human intervention in ticket classification.


  • Languages

    JavaScript, TypeScript, Java, C++, OCaml, Python
  • Libraries/APIs

    React, Vue 2, Node.js, jQuery, Scikit-learn, D3.js
  • Frameworks

    Express.js, Material UI, Angular, Flask, AngularJS
  • Platforms

    Windows, Visual Studio Code, AWS Lambda, Amazon Web Services (AWS)
  • Storage

  • Tools

    Git, Jenkins, Jira
  • Paradigms

  • Other

    AWS, Natural Language Processing (NLP), Machine Learning, Ant


  • Bachelor's Degree in Mathematics and Computer Science
    2016 - 2020
    University of Illinois at Urbana-Champaign - Chicago, IL

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