Moataz Al-Adl
Verified Expert in Engineering
DevOps Engineer Developer
Moataz is a professional with 10+ years of experience in DevOps, operations, and solution design. Currently, he's a Lead SRE with hands-on experience in different cloud environments, automation, CI/CD, monitoring, and DevOps processes. Moataz combines all of this with his strong leadership skills and a passion for problem-solving.
Portfolio
Experience
Availability
Preferred Environment
Google Cloud Platform (GCP), Amazon Web Services (AWS), Kubernetes, Docker, Elasticsearch, Jenkins, Terraform, Site Reliability Engineering (SRE), DevOps, Python
The most amazing...
...cloud infrastructure I've created automated pipelines and monitoring for a healthcare startup that went on to have 30,000 subscribers within its first year
Work Experience
Lead SRE
Agolo
- Migrated several cloud environments from AWS to GCP.
- Fixed and maintained all CI/CD for the organizations through Circleci.
- Led the SRE team to ensure service delivery to clients and achieve the needed SLA, SLI, and SLO.
- Upgraded several legacy components and charts for our development teams.
Senior Lead DevOps
BARQ Systems
- Managed technical implementation projects in three countries covering different product stacks in software development, RPA, APM, log analytics, and monitoring.
- Interfaced with different vendors to provide the highest quality service to clients, such as AWS, Splunk, AppDynamics, Ui-Path, and DataRobot.
- Provided training and mentorship for all DevOps members.
- Provided regular reporting on all the projects' progress to top management and resource engagement utilization.
- Managed and tracked all team activities through ClickUp.
DevOps Manager
DG-WELL
- Analyzed, reviewed, and finalized the design on tools implementation, build, and deployment automation for 30+ microservices.
- Provisioned the cloud infrastructure from scratch for different environments.
- Oversaw the go-live process for the app, which had more than 40,000 subscribers in its first year of operations.
- Achieved 99.95% uptime for different cloud services.
- Designed and implemented BI dashboards through Presto SQL and Apache Superset to be provided to the business side.
- Tracked and fixed bugs through Jira Service Desk.
Senior Supervisor, IT Solutions (Billing & Mediation)
Orange Egypt
- Managed Orange Egypt billing upgrade project to replace the legacy system, decreasing cycle generation time by 85%.
- Managed the Orange e-bill swap project to replace the legacy system, decreasing OPEX by 60%.
- Managed the Orange web services enhancement project, which increased its performance by 50%.
Senior Supervisor, IT Operations Support (Billing & Mediation)
Orange Egypt
- Solved production issues and tracked them through HP Service Manager.
- Met SLA for productions issues for Sev 1, 2, and 3 by 97%.
- Reported all open defects to product vendors to provide fixes for them.
Lead, IT Operations Support (Billing & Mediation)
Orange Egypt
- Created automated archiving scripts to archive production data.
- Created alarms and monitoring for different services decreasing the customer reported issues by 40%.
- Created workarounds for the production issues to mitigate the impact on customers.
- Solved and tracked system incidents through HP Service Desk.
- Solved and tracked individual subscriber complaints through Siebel CRM.
Experience
Caresquare Patient App
It offered services like doctor and labs reservations along with enabling them to order medicine through its e-pharmacy.
I was the DevOps engineer for this project. I provisioned the infrastructure over the cloud, installed and deployed the necessary applications and databases, automated the deployment pipelines, created alarms and monitoring for the application, and managed user access to environments.
Post-launch, I managed all production issues with the business side and development arm.
Caresquare Doctor App
It offered services like managing calendars and reservations, managing application subscriptions, and options for promoting their digital profiles.
I was the DevOps engineer for this project. I provisioned the infrastructure over the cloud, installed and deployed the necessary applications and databases, automated the deployment pipelines, created alarms and monitoring for the application, and managed user access to environments.
Post-launch, I managed all production issues with the business side and development arm.
Billing Upgrade Project
I worked with all third parties involved with billing to identify the impact of migration on their respective systems and align the solution with them.
This project decreased cycle generation time by 85% and enhanced WebService performance by 50%.
Education
Graduate Diploma in Computer Science
Arab Academy for Science, Technology & Maritime Transport - Cairo, Egypt
Bachelor's Degree in Business Administration
Helwan University - Cairo, Egypt
Certifications
Azure Administrator Associate
Microsoft
Certified Kubernetes Security Specialist
The Linux Foundation
Certified Kubernetes Administrator
The Linux Foundation
AWS Certified Solutions Architect – Associate
Amazon Web Services
Skills
Tools
Jenkins, Ansible, Terraform, Google Kubernetes Engine (GKE), Odoo, RabbitMQ, Splunk, AppDynamics, Jira, HP Service Manager, Automic (UC4), Siebel CRM, Grafana, Amazon Virtual Private Cloud (VPC), Amazon EKS, Amazon Simple Queue Service (SQS), Amazon Simple Notification Service (Amazon SNS), CircleCI, Istio, Slack, Amazon CloudWatch, Helm, Azure Kubernetes Service (AKS)
Platforms
Google Cloud Platform (GCP), Kubernetes, Docker, Ubuntu, Amazon Web Services (AWS), Amazon EC2, Oracle, Linux, Azure
Paradigms
DevOps, Management
Languages
Python 3, Bash, Bash Script, SQL, Java, Python
Storage
Elasticsearch, MySQL, Databases, PostgreSQL, Oracle PL/SQL, MongoDB, Amazon S3 (AWS S3)
Frameworks
Presto
Other
DevOps Engineer, AWS DevOps, Cloud Infrastructure, CI/CD Pipelines, Site Reliability Engineering (SRE), Software Engineering, Information Security, Operating Systems, Data Structures, Algorithms, Business Law, Business Cases, Business Administration, Robotic Process Automation (RPA), UiPath, Apache Superset, ClickUp, Billing Systems, Prometheus, IT Project Management, IT Projects, Solution Design, Registries, DNS, Monitoring
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