Sonia Sharma, Developer in Gurugram, Haryana, India
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Sonia Sharma

Verified Expert  in Engineering

Quality Assurance Engineer | Developer

Location
Gurugram, Haryana, India
Toptal Member Since
July 7, 2022

Sonia is a quality assurance engineer with eight years of experience in the software IT industry and the US health care domain. She has worked extensively on web applications, mobile apps, APIs, and desktop apps for over 70 products. Sonia has a proven record of delivering high-quality products defect-free.

Portfolio

Logix ITS
API Testing, Android, BrowserStack, CI/CD Pipelines, Chrome Developer Tools...
Crossover
API Testing, Android, Android Emulators, Gherkin, Cucumber, Postman, PuTTY...
Crossover
Chrome Developer Tools, Jenkins, Jira, TestRail, Allure Testing Framework...

Experience

Availability

Part-time

Preferred Environment

Postman, Cucumber, BrowserStack, Chrome Developer Tools, Manual Software Testing, Manual QA, Manual Testing, Quality Assurance (QA), Software QA, API Testing

The most amazing...

...project I've worked in is for the US biggest health care company, United Health Group, on their Oxford Health Plans product. AHM 250 certified.

Work Experience

Senior Quality Assurance Engineer

2022 - 2023
Logix ITS
  • Tested ATS cloud web app for cloud connectivity of real devices and reports generation. Conducted mobile testing of all traffic solution apps.
  • Completed API testing for TraffiCloud users to control their variable message signs (VMS) via API for integrations into other systems with RESTful API.
  • Tracked and fixed bugs using Jira and created and executed test cases with TestRail.
  • Helped fix the message queue issues displayed on the alert and parking devices by detecting problems on the API side.
Technologies: API Testing, Android, BrowserStack, CI/CD Pipelines, Chrome Developer Tools, Confluence, Cross-browser Testing, DBeaver, Manual QA, Manual Testing, Test Planning, Agile, Mobile App Testing, Database Testing, UI Testing, Kafka Streams, E2E Testing, Website Testing, Scrum, REST APIs

Quality Assurance Engineer

2020 - 2022
Crossover
  • Wrote and maintained automation test scripts using Gherkin specifications. Contributed to the web, mobile, and desktop apps, SSH, FTP and SFTP servers, REST APIs, and database testing.
  • Used advanced tools such as AWS, Jenkins for CI/CD, Gherkin, Cucumber, and the Allure test analysis tool.
  • Ran various tests in Swift, including functional testing, database testing, system testing, regression testing, and user acceptance testing (UAT) of web-based and client/server applications.
Technologies: API Testing, Android, Android Emulators, Gherkin, Cucumber, Postman, PuTTY, Allure Testing Framework, QA Testing, E2E Testing, UI Testing, Scrum, REST APIs

QA Manual Tester

2018 - 2020
Crossover
  • Wrote, executed, and reviewed test cases. Developed web, mobile, and desktop apps and managed the testing of database, regression, performance, integration, and functional testing.
  • Gathered requirements, analyzed, and completed design, technical, and system specifications.
  • Conducted impact analysis, reviewed code, coordinated with stakeholders, set up the environment, provided deployment and post-production support, and performed the UAT activities.
  • Acquired lots of expertise in project methodologies such as Agile and Scrum. Worked actively on REST API testing while gaining knowledge about web-related technologies, HTTP, JSON, XML, HTML, and CSS.
Technologies: Chrome Developer Tools, Jenkins, Jira, TestRail, Allure Testing Framework, Postman, GitHub, Git, PuTTY, HTML, DBeaver, BrowserStack, E2E Testing, UI Testing, Scrum, REST APIs

Senior Software Engineer

2017 - 2018
Optum
  • Played a key role in all phases of the software development lifecycle, including the analysis, design, development, and testing phases. Contributed to server maintenance activities and migration tasks.
  • Gathered and analyzed requirements, developed applications following the Agile methodology, and translated business requirements into technical ones. Contributed to medical claim processes and transactions.
  • Wrote PL/SQL functions, procedures, and triggers based on requirements and resolved incident and problem tickets related to the application.
Technologies: PL/SQL, SQL, Oracle 10g, Oracle Forms & Reports

Software Engineer

2014 - 2017
UnitedHealth Group
  • Involved in the maintenance and ensured smooth processing of the Oxford Health Plans claims processing on daily basis through automated jobs. Involved in production support and release management activities.
  • Worked on Oracle forms and wrote Shell script programming for the new job's creation for claims processing.
  • Developed and implemented customizations per the client's requirement in the reports. Significantly reduced the number of incident tickets by implementing new methods to automate tasks, increase efficiency, and maintain client expectations.
Technologies: Oracle Forms, Confluence, MySQL, PuTTY, ServiceNow, HP Service Manager, Rally, Shell Scripting, Toad, IBM Tivoli Workload Scheduler

Oxford Health Plans

Oxford Health Plans is based in Trumbull, Connecticut, with operations in five North-eastern states. It is a leading health insurance organization that provides health insurance options plans for small and large groups. The company maintains an expanded network that offers a range of affordable plans.

Involved in the maintenance and ensured smooth processing of these plans claims on a daily basis through automated jobs. Managed production support and release management activities and developed and implemented customizations per the client's requirements in the reports using Shell scripts.

Sococo

https://www.sococo.com/
Sococo is a re-imagined front end for remote collaboration. Unlike Zoom, Webex, and GoTo Meeting, it does not simply present the user with an address book from which they can initiate audio, video, or chat sessions with other users. Instead, it recreates the physical world in the virtual realm and structures communication around familiar concepts such as rooms. Namely, if a user is in the same room with another user, they can see and hear each other.

I created and maintained test automation of end-to-end tests in Gherkin, Cucumber. I also worked in web UI, performed cross-browser testing, and executed, wrote, and reviewed test cases. In addition, I performed root cause analysis for failed automated tests in the scheduled test run, maintained the accuracy of tests, raised defects, and reported bugs to the concerned teams promptly.

Jive Cloud

https://www.jivesoftware.com/
Jive is a social networking platform for business applications. It is software that allows coworkers to connect and collaborate. Jive communicates with employees or coworkers via blogs, news streams, spaces, and activity streams.

I created and maintained test automation of end-to-end tests in Gherkin and tested the web UI, mobile, cross-browser, and API. I also wrote, executed, and reviewed test cases, performed a root cause analysis for failed automated tests in the scheduled test run, and maintained the accuracy of the tests. Lastly, I raised defects and reported bugs to the concerned teams on time.

Bizness Apps

https://www.biznessapps.com/
Bizness Apps is used to customize and build mobile applications for small businesses, allowing users to create and manage simple but affordable applications without any programming knowledge required.

I created and maintained test automation of end-to-end tests in Gherkin and Cucumber, performed web UI, mobile, and cross-browser testing, and executed, wrote, and reviewed test cases. I also completed a root cause analysis for failed automated tests in the scheduled test run, maintained their accuracy, raised defects, and reported bugs to the concerned teams on time.

School Loop

https://www.schoolloop.com/
School Loop is a mission-driven company providing communication, learning management, website, and mobile app services to K-12 school districts. It was founded by a teacher in 2004 and has served over 4,000 schools in 30 states, including San Francisco, Long Beach, Los Angeles, Kansas City, and Albuquerque districts.

Languages

Gherkin, HTML, SQL

Tools

Jira, TestRail, Postman, Cucumber, BrowserStack, Rally, Chrome Developer Tools, PuTTY, GitHub, Jenkins, Oracle Forms, Confluence, HP Service Manager, Toad, IBM Tivoli Workload Scheduler, Git, Kafka Streams

Paradigms

Manual Testing, Functional Testing, E2E Testing, Scrum, Testing, Agile

Platforms

Android

Other

Web App Testing, Cross-browser Testing, Manual Software Testing, Manual QA, Quality Assurance (QA), Software QA, Test Management, QA Test Plan Management, QA Testing, Regression Testing, Test Documentation, Test Cases, Release Management, Mobile App Testing, API Testing, Mobile Apps, Delivery Management, UI Testing, Website Testing, ServiceNow, Shell Scripting, Healthcare Management, Monitoring, Incident Management, Android Emulators, Oracle Forms & Reports, CI/CD Pipelines, Website QA, Audio, Videos, Test Planning

Frameworks

Allure Testing Framework

Libraries/APIs

REST APIs

Storage

DBeaver, MySQL, PL/SQL, Oracle 10g, Database Testing

2010 - 2014

Bachelor's Degree in Electronics and Communication Engineering

Chitkara Institute of Engineering - Punjab, India

2008 - 2010

High School Diploma in Mathematics and Computer Science

Government Model Senior Secondary School (GMSSS) - Chandigarh, India

JULY 2015 - PRESENT

AHM 250

United Health Group

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