Sonia Sharma
Verified Expert in Engineering
Quality Assurance Engineer | Developer
Gurugram, Haryana, India
Toptal member since July 7, 2022
Sonia is a quality assurance engineer with eight years of experience in the software IT industry and the US health care domain. She has worked extensively on web applications, mobile apps, APIs, and desktop apps for over 70 products. Sonia has a proven record of delivering high-quality products defect-free.
Portfolio
Experience
Availability
Preferred Environment
Postman, Cucumber, BrowserStack, Chrome Developer Tools, Manual Software Testing, Manual QA, Manual Testing, Quality Assurance (QA), Software QA, API Testing
The most amazing...
...project I've worked in is for the US biggest health care company, United Health Group, on their Oxford Health Plans product. AHM 250 certified.
Work Experience
Senior Quality Assurance Engineer
Logix ITS
- Tested ATS cloud web app for cloud connectivity of real devices and reports generation. Conducted mobile testing of all traffic solution apps.
- Completed API testing for TraffiCloud users to control their variable message signs (VMS) via API for integrations into other systems with RESTful API.
- Tracked and fixed bugs using Jira and created and executed test cases with TestRail.
- Helped fix the message queue issues displayed on the alert and parking devices by detecting problems on the API side.
Quality Assurance Engineer
Crossover
- Wrote and maintained automation test scripts using Gherkin specifications. Contributed to the web, mobile, and desktop apps, SSH, FTP and SFTP servers, REST APIs, and database testing.
- Used advanced tools such as AWS, Jenkins for CI/CD, Gherkin, Cucumber, and the Allure test analysis tool.
- Ran various tests in Swift, including functional testing, database testing, system testing, regression testing, and user acceptance testing (UAT) of web-based and client/server applications.
QA Manual Tester
Crossover
- Wrote, executed, and reviewed test cases. Developed web, mobile, and desktop apps and managed the testing of database, regression, performance, integration, and functional testing.
- Gathered requirements, analyzed, and completed design, technical, and system specifications.
- Conducted impact analysis, reviewed code, coordinated with stakeholders, set up the environment, provided deployment and post-production support, and performed the UAT activities.
- Acquired lots of expertise in project methodologies such as Agile and Scrum. Worked actively on REST API testing while gaining knowledge about web-related technologies, HTTP, JSON, XML, HTML, and CSS.
Senior Software Engineer
Optum
- Played a key role in all phases of the software development lifecycle, including the analysis, design, development, and testing phases. Contributed to server maintenance activities and migration tasks.
- Gathered and analyzed requirements, developed applications following the Agile methodology, and translated business requirements into technical ones. Contributed to medical claim processes and transactions.
- Wrote PL/SQL functions, procedures, and triggers based on requirements and resolved incident and problem tickets related to the application.
Software Engineer
UnitedHealth Group
- Involved in the maintenance and ensured smooth processing of the Oxford Health Plans claims processing on daily basis through automated jobs. Involved in production support and release management activities.
- Worked on Oracle forms and wrote Shell script programming for the new job's creation for claims processing.
- Developed and implemented customizations per the client's requirement in the reports. Significantly reduced the number of incident tickets by implementing new methods to automate tasks, increase efficiency, and maintain client expectations.
Experience
Oxford Health Plans
Involved in the maintenance and ensured smooth processing of these plans claims on a daily basis through automated jobs. Managed production support and release management activities and developed and implemented customizations per the client's requirements in the reports using Shell scripts.
Sococo
https://www.sococo.com/I created and maintained test automation of end-to-end tests in Gherkin, Cucumber. I also worked in web UI, performed cross-browser testing, and executed, wrote, and reviewed test cases. In addition, I performed root cause analysis for failed automated tests in the scheduled test run, maintained the accuracy of tests, raised defects, and reported bugs to the concerned teams promptly.
Jive Cloud
https://www.jivesoftware.com/I created and maintained test automation of end-to-end tests in Gherkin and tested the web UI, mobile, cross-browser, and API. I also wrote, executed, and reviewed test cases, performed a root cause analysis for failed automated tests in the scheduled test run, and maintained the accuracy of the tests. Lastly, I raised defects and reported bugs to the concerned teams on time.
Bizness Apps
I created and maintained test automation of end-to-end tests in Gherkin and Cucumber, performed web UI, mobile, and cross-browser testing, and executed, wrote, and reviewed test cases. I also completed a root cause analysis for failed automated tests in the scheduled test run, maintained their accuracy, raised defects, and reported bugs to the concerned teams on time.
School Loop
https://www.schoolloop.com/Education
Bachelor's Degree in Electronics and Communication Engineering
Chitkara Institute of Engineering - Punjab, India
High School Diploma in Mathematics and Computer Science
Government Model Senior Secondary School (GMSSS) - Chandigarh, India
Certifications
AHM 250
United Health Group
Skills
Libraries/APIs
REST APIs
Tools
Jira, TestRail, Postman, Cucumber, BrowserStack, Rally, Chrome Developer Tools, PuTTY, GitHub, Jenkins, Oracle Forms, Confluence, HP Service Manager, Toad, IBM Tivoli Workload Scheduler, Git, Kafka Streams
Languages
Gherkin, HTML, SQL
Paradigms
Manual Testing, Functional Testing, E2E Testing, Scrum, Testing, Agile
Platforms
Android
Frameworks
Allure Testing Framework
Storage
DBeaver, MySQL, PL/SQL, Oracle 10g, Database Testing
Industry Expertise
Healthcare
Other
Web App Testing, Cross-browser Testing, Manual Software Testing, Manual QA, Quality Assurance (QA), Software QA, Test Management, QA Test Plan Management, QA Testing, Regression Testing, Test Documentation, Test Cases, Release Management, Mobile App Testing, API Testing, Mobile Apps, Delivery Management, UI Testing, Website Testing, ServiceNow, Shell Scripting, Monitoring, Incident Management, Android Emulators, Oracle Forms & Reports, CI/CD Pipelines, Website QA, Audio, Videos, Test Planning
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