Sushma Lashkar
Verified Expert in Engineering
Manual QA Engineer and Developer
Sushma is a seasoned manual quality assurance engineer and developer with over a decade of experience in the IT industry. Her expertise extends from mainframe testing, SAP Hybris, and web application testing to tasks related to pharmacy benefits management (PBM), healthcare, and eCommerce domains. Sushma's other noteworthy skills include functional, regression, end-to-end, and external vendor testing.
Portfolio
Experience
Availability
Preferred Environment
IBM Mainframe, SAP Hybris, Postman, HP Application Lifecycle Management (ALM), HP Quality Center (QC), File-AID, Jira, JCL, MySQL, Excel VBA, Asana
The most amazing...
...result I've achieved is revamping an obsolete regression process for a claims management system, which became a key decision-making factor for all the releases.
Work Experience
Test Manager
Cognizant
- Oversaw multiple projects related to the eCommerce domain.
- Managed all the deliverables within the scope of an offshore delivery manager.
- Led the migration of an eCommerce portal from Blue Prism to SAP Hybris for a project related to gift cards.
- Performed the activities of project effort estimation, resource management, project tracking, key metrics reporting, risk management, and business continuity planning.
- Conducted functional testing, system integration testing (SIT), regression testing, and user acceptance testing (UAT) support.
- Coordinated upstream and downstream systems for SIT testing, ensuring timely support to the business team during the UAT.
Test Lead
Cognizant
- Led claims, billing, and remittance projects for a leading PBM in the US.
- Directed the claims system projects to validate members' eligibility and adjudicate the claims.
- Managed remittance projects raising the invoices for the PBM's clients, calculating and cutting cheques to the pharmacies and members, and generating standard and custom reports for the PBM's clients.
- Performed project estimation, deliverables review, status tracking and reporting, defect tracking and triage, and metrics reporting.
- Delivered test plans and strategies, test designs, test execution reports, defect reports, and test summary reports.
- Executed functional testing, SIT, regression testing, end-to-end testing, external vendor testing, and UAT support.
- Coordinated onsite with the client, with upstream and downstream systems for SIT and end-to-end testing, and with external vendors for external vendor testing, providing a test deliverables walkthrough.
Tester
Cognizant
- Transitioned the claims system projects to the offshore team of a leading PBM client team in the US.
- Performed regression testing for every release to ensure changes planned during the particular release didn't introduce unwanted changes to the system.
- Transferred data for new clients from their old PBM providers. Tested the newly ported data to ensure a correct loading into the system.
- Executed knowledge transfer from the client team, publishing the execution results and supporting the SMEs in validating discrepancies.
- Created test plans and strategies, test designs, test execution reports, and defect reports.
- Conducted functional testing, regression testing, and UAT support.
Developer
Cognizant
- Worked on various projects to deliver improvements in the insurance and healthcare domains.
- Conducted requirement analysis, unit testing, and coding and identified required code changes.
- Performed peer code review, design specification, and QA support.
Experience
Gift Cards
My responsibilities included leading the testing team of four—planning, strategy, execution, and reporting. The testing methodology adopted was Agile. I was involved in smoke, functional, regression, and integration testing with the front end.
Billing and Remittance
The billing and remittance system deals with raising the invoices to its clients, cutting the cheques to the pharmacies and members, and generating reports for the clients, pharmacies, and members.
My responsibilities included planning, strategy, execution, and reporting for all the projects in the billing and remittance system. I coordinated the business and onshore and offshore teams and performed functional testing, regression testing, external vendor testing, and UAT support.
Claims System
My responsibilities included functional testing of major enhancements and new business data loads, regression testing of the entire claims system for each release, and integration testing of the claims system with the downstream system.
Education
Bachelor's Degree in Computer Science
Kakatiya University - Warangal, Telangana, India
Skills
Tools
JCL, SAP Hybris, Postman, HP Application Lifecycle Management (ALM), HP Quality Center (QC), File-AID, Jira, Asana
Paradigms
Manual Testing, Functional Testing, E2E Testing
Storage
IBM Mainframe, MySQL, IBM Db2, Virtual Storage Access Method (VSAM)
Other
QA Testing, Manual Software Testing, Manual QA, Quality Assurance (QA), Regression Testing, QA Test Plan Management, Test Planning, eCommerce, API Testing
Languages
SQL, Excel VBA, COBOL
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