Senior CRM Developer
2019 - PRESENTRSL Queensland- Developed multiple CRM systems for membership management, veteran services, and charity compliance.
- Developed system automation using a plugin and Power Automate.
- Developed reports for data analysis using SSRS and Power BI.
- Participated in solution design and security management.
- Supported UI, UX testing, bug fixing, and continuous improvements.
Technologies: Dynamics CRM 365, SQL Server Reporting Services (SSRS), C#, JavaScript, Microsoft Power BI, Microsoft Power Apps, Microsoft FlowSenior CRM Consultant
2019 - 2019The Solution Collective- Developed multiple CRM systems for sales processing, account management, and resource planning.
- Delivered continuous improvements on existing CRM systems.
- Supported pre-sales activities for public and private sectors as a subject matter expert.
Technologies: Dynamics CRM 365, SQL Server Reporting Services (SSRS), C#, JavaScript, Microsoft Power BI, Microsoft Power Apps, Microsoft FlowTechnical Lead Developer and Reporting Analyst
2016 - 2019d365.Group- Developed multiple CRM systems for National Disability Insurance Scheme, professional services, manufacture management, and more.
- Integrated CRM systems with other external systems like payrolls, inventory, supply chain, and more.
- Supported project management, quality insurance, pre-sales activity, and more.
Technologies: Dynamics CRM 365, SQL Server Reporting Services (SSRS), C#, JavaScript, Microsoft Power BI, Microsoft Power Apps, Microsoft FlowPrincipal Trading EA Developer
2013 - 2016Shiny Leaf Investment Co.,Ltd- Developed multiple expert advisors to trade stocks, currencies, futures, and more.
- Supported parameter optimizations for expert advisors to improve trading performance.
- Managed investments, funds, and financial assets for private clients.
Technologies: MQL4, MQL5Credit Analyst
2013 - 2015GAC-Sofinco- Analyzed loan applications according to the 5C theory under internal compliance policy.
- Controlled potential risks, frauds, bad debts, and other behind-the-scenes threats.
- Supported risk analysis on operational data with SQL database, SAS, and Excel.
Technologies: Credit Analysis, Finance, Compliance